My husband and I came in for a routine eye exam. We were greeted by Sam who works the front of…read morehouse. He was great and explained what benefits came with our insurance. It was nice being welcomed by someone who is upbeat and enthusiastic about patients. We then saw Dr. Moore who was incredible! She made our appointment fun and exciting. We typically do not enjoy eye exams but this experience was great. Dr. Moore is patient and cares about your vision and eye health. She will work with you to make sure everything is as close to perfect as possible.

My husband and I saw Dr. Moore and where very impressed! She takes extra time with her patients…read moreand is very thorough. Sam is very helpful and knowledgeable and does not try to up sale. He helps you pic the frames you feel are the best for you.

Reasonable prices, eye drs and front check in girls are so nice and helpful except for the Check…read moreOut girl. I am seriously in disbelief I was going to pick up my contacts and I called to see if they could of been run out to me because I do have a kid with special needs and the girl proceeded to say "it depends if we have patients or not" I explained to her that I was thinking it was a fast in and out thing I didn't have my kids stroller with me and I didn't wanted to leave him in the car she proceeded to say "well it doesn't take long to pick up the contacts either". I go in there was no one in the lobby the other girl was so sweet and nice she literally said "well could of taken them out to you" I told her I called but whoever I spoke too said "no" she apologized and said I'm sorry call again a second time next Time. having a kid with special needs is not easy and sometimes I wished things were a little more accessible but unfortunately they are not.

Great care received here - had eye exam squeezed me in to use benefits before expired!!!…read more Thorough check of my eyes and vision and explained in detail everything. Answered all my questions, felt so reassured my eyes were in the best care. Ordered contacts and they feel great! Larger selection of frames as well. Staff was friendly and so nice. Facility super clean. Entrance is a quick turn but plenty of parking.

Yes, this is a comment on the E admiral store in Tulsa, Oklahoma. Worst customer service ever if…read moreI could give this place a zero I would one person in there will tell you one thing and the other will tell you something totally different. The next day they won't help you out on anything they don't know anything. They even printed out the insurance and still couldn't give me what I was supposed to pay or what I was supposed to anything . So yesterday I could've got free glasses but today I pay for them. I'm not paying $300 for a pair of glasses my Mart express just worst store ever please if you're gonna go do not go to the one on

I went to the 4002 S Yale location yesterday with my 86 year mom and 87 year old dad with dementia…read more I went in (left parents in car) and asked how long it would be to see us. I had the car so I could see them. One man was checking out a customer. There was one customer in line. In several minutes the customer waiting left. I asked if we were next in line. I was told yes. I said can I go get my mom and keep my place in line? He told me yes. When I got out the wheelchair, brought her in, the other lady working there was waiting on a lady, who apparently walked in while I was bringing in my mom. I said I thought you were holding my spot. He just shrugged. We waited about 10 min hoping the guy getting checked out would be done soon. So disrespectful. I had already picked out the glasses for mom before I went to get her. I put them on a shelf and left. What has happened to keeping your word? He knew I was bringing in my 86-year-old mom. Total disregard for us. I know nothing will happen, but I think people need to know how we were treated. If I could rate below 1 I would.

Michael Trainer does an excellent job satisfying the customer. Prices are very competitive. Many…read moretimes people have issues with progressive lenses and so did I this time. Michael worked with me and in the end changed my lenses 3 times to satisfy me. I will definitely be back and you should give them a try.

Here's the main problem. I made an appointment with Dr. West for an eye exam for CONTACTS. After…read moreasking him before he started the exam to make sure it was for contacts he straight up told me that eye exams for glasses and contacts were the same thing (should've been the first red flag that he wasn't gonna do what I asked and that he was scamming me, but I was tired and naive so I trusted his word) and ended up giving me a prescription for glasses. I was told over the phone twice that the price would be around $80, but instead was charged $95. Another thing I noticed was the wait time. I came an hour early to my appointment since I was driving straight from Norman to South Tulsa Optical and had everything filled and done, but I still ended up waiting 20 min past my appointment time when another lady, who came in the same time as me and was filling out papers too, was taken in by the doctor in less than 5 minutes just after turning in all her papers. Honestly the whole experience while in the office was not at all bad, but just the aftermath is what did it for me and straight up was a scam.

I didn't even need an eye exam or new frames; I just needed to get my favorite pair of glasses…read morefixed, and Empire Optical did it so easily and for free! As soon as you walk in, you're met with a massive selection of beautiful frames, and what I think is super unique about their store is that they're pet-friendly! They had two dogs, Elton and Bowie, wandering around while you shop, and they're so sweet. Everyone was very friendly and helpful, and I'm looking forward to going back for a new pair of frames in the near future!

I went to pick up my glasses today and was very disappointed with the entire experience. First, I…read morenever received a phone call letting me know that my glasses were ready. I had to stop by on my own, which I found to be very unprofessional. When I arrived, the staff could not locate my glasses. The employee assisting me did not know where they were, and another staff member had to suggest another location to search. He then had to ask one of the owner's family members where the glasses were before they were finally found. Once I received the glasses, I immediately noticed that my vision was blurry. When I mentioned this, I was told that the lenses had "two dots" on them. I asked what the dots had to do with my inability to see clearly, and they explained that the glasses had been made as reading glasses. This was the first time I had heard that. When I placed my order, I clearly explained that I wanted to use one pair of glasses that I had previously purchased in Kansas (and got those repaired at Eyewear they did a fabulous job) for night glare, and I wanted this pair for daytime use while also allowing me to read if needed. At no point was it explained to me that the lenses would be made specifically as reading glasses. Instead of attempting to resolve the issue, the staff removed the new lenses, reinstalled my old lenses so I could see properly, and placed the new lenses in a plastic bag. There was no apology, no effort to correct the mistake, and no attempt to make things right. I was told that the employee who originally took my order must have been confused. If that was the case, I do not understand why the business was unwilling to correct the error and provide the service that was requested. Mistakes happen, but customer service is measured by how those mistakes are handled. To make matters worse, I had to ask the employee assisting me if she could at least put my glasses in a proper case or container. After paying $95, I expected some level of care and professionalism. Instead, she offered me a Ziploc-style plastic bag. If that was the only option available, it certainly did not reflect good customer service or concern for the customer experience. I also was not offered any refund, credit, discount, or other solution. As a result, I am now left waiting until I can have the lenses corrected so that I can receive the progressive lenses that were apparently needed. Unfortunately, no one took the time to explain the importance of progressive lenses to me during the ordering process, which could have prevented this entire situation. At this point, I am out $95 and still do not have the glasses I believed I was purchasing. What is most frustrating is that no one seemed interested in resolving the problem or ensuring that I left as a satisfied customer. The entire experience left me feeling undervalued, dismissed, and frustrated. and by the way, these were Versace glasses that I owned and was putting new lenses in. Based on my experience, I cannot recommend this business. The lack of communication, disorganization, poor customer service, and unwillingness to resolve a mistake made by their staff left me extremely dissatisfied. I will not be returning. I wouldn't recommend this business to my dog. Not if my dog needed a glasses. The only reason why I'm giving one star is because I can't get past this point without giving a star they don't deserve one star not the way I was treated. I would like my $95 back. I need a refund. I don't even get to enjoy the glasses. I left with nothing. They put my old lenses back in the glasses.

Pros: clean well lit store…read more Cons: customer service here is not very good. There were three employees visible to me when I entered. There were two customers waiting for service with no one else in the store. Why were those two customers waiting? There were clearly three employees visible. So they helped those two customers first. And then it was my turn. And then they were not helpful. I needed to select a pair of glasses for my husband. They said they would not be able to do that unless he came to the store to do measurements. I feel very annoyed by that. I had his old glasses with me. And I order glasses for him online all the time without anyone doing any kind of measurements. And then when it came for glasses for myself, they didn't have anything I liked. The frames were all so weird.

I had an excellent experience visiting Eyemart Express to order my glasses. They currently have a…read morebuy one frame, get one free deal. I was able to get two great quality, stylish pairs of glasses for an affordable price. The man who works in the front of the store has the best customer service skills of anyone I have ever met. He makes you feel welcome and goes above and beyond to ensure you find the perfect pair of frames snd lens to best suit your needs. He gladly answered all of my questions and explained all of the lens options and provided great recommendations. I highly recommend visiting Eyemart Express for all of your glasses and contacts needs!

Wonderful quick service! A wide selection of frames for…read moreall! I got 2 pairs of prescription glasses for $200! I love this place and you will too! Highly recommended!

They were very helpful! Walked in to see if they would clean my glasses. They cleaned them and…read morereplaced the nose pads for no cost.

I walked in, and they immediately offered to help. I own Warby Parker glasses currently. They asked…read moreif they could clean them and he replaced the nose pads because they were very worn! I'm so thankful I walked in!!

This is the best Warby Parker! Everyone here is so kind and more than willing to help. They go…read moreabove and beyond in helping you pick out glasses from their wonderful collection, which can be so difficult (especially if you're as indecisive as I am). They also help adjust and make your new glasses feel like home!! Big thank you to Stephanie and Tabitha that helped on many different occasions:)