It has taken me three years to write this review because I genuinely hoped I wouldn't have to…read more Unfortunately, I don't want other customers to go through what we've experienced. We purchased a brand-new Axis A225 built to order. The day we picked it up, it was overcast and raining, making it difficult to thoroughly inspect the boat. Had we been able to see it clearly, we would not have accepted delivery. The cosmetic issues were extensive. The gel coat had significant imperfections and metallic overspray throughout the boat. The passenger-side seat backrest was visibly uneven and wavy. There were scratches, cracks in the Surf Gate caused by overtightened screws (which were never properly repaired), and the boat arrived with the wrong swim platform. We paid for upgrades that were either missing or incorrectly installed, including the Power Wedge, which had to be replaced because it was damaged during installation. Getting these issues addressed was an uphill battle. We were repeatedly dismissed and treated as though our concerns were unreasonable. At one point, a technician asked my husband, "Is this your first boat?" My husband was raised on a marina, and we've owned multiple boats. We know the difference between normal imperfections and unacceptable workmanship. Throughout the following season, the shaft seal leaked continuously, causing the bilge pumps to cycle regularly. Before the next season, we brought the boat to Chessie for service. We later learned the boat was never actually serviced. Some recall work was completed, but the scheduled service was not performed. The result was a terrifying experience on the water. While cruising on the river, alarms started sounding and every bilge pump activated. The boat was rapidly taking on water in over 150 feet of water while simultaneously overheating. Smoke was coming from the engine compartment, and I genuinely believed the boat was on fire. I called 911 because we thought we were going to sink. My husband ended up jumping into the water and helping get the boat to shore. I was taken home by the fire department while he waited for Sea Tow as a storm approached. We later learned the sea strainer had come completely loose and the shaft seal had failed again. Had the boat actually been serviced, these issues likely would have been identified before they nearly caused the boat to sink. Now we're dealing with another issue: a Wedge Drag Alarm. My husband followed every troubleshooting step provided by Chessie and was told to call back. After four follow-up calls, no one responded. Unfortunately, this lack of customer service has been consistent. When we were ready to place our order and bring a $40,000 deposit, we drove more than two hours to the dealership only to discover our appointment had effectively been forgotten because the salesperson was at a golf tournament. We spent approximately $150,000 on this boat. Instead of enjoying it, we've spent years dealing with manufacturing defects, installation errors, warranty repairs, service issues, safety concerns, and long periods without the boat. Based on our experience, I cannot recommend either Axis or Chessie Marine.

Buyers be careful! They will Sell you anything and they…read moredon't care. I had a new boat in the shore for over 15months in 3.5 years and they just don't care. I would NEVER SHOP HERE!

During the trip orientation, I was handed a flyer with the outdated expression, "Easy on the…read morefirewater Kemosabe." This saying is highly offensive, especially considering the activity I'm about to partake in. At the river, there were employees helping us into our assigned boats. When it was our turn, my boyfriend got in the front and I got in the back. One employee turned to my boyfriend and said, "Normally we don't let the women drive until after lunch." The operation was adequate, but those attitudes diminished an otherwise satisfactory experience.

We had a great tubing trip down the Brandywine with these guys. Prices are reasonable, and I was…read moreeven able to pick up some handy items beforehand (water shoes that fit, and sunglass straps) for a minimal cost. They drive regularly out to the launch point, and run regular trips back from the pickup point at the bridge. Friendly and helpful staff. My only ding would be that they need some changing rooms... relying on the two small bathrooms when there are a rush of people is a pain.

On 6/25/26, my friend and I had a great kayaking experience at Bay Venture Outfitters for the…read moresecond time in two years! Free ample parking available just footsteps away from boarding the kayak, friendly greetings from your hosts providing helpful info about the waterway and its tributaries to explore. They provide all that you need including a dry bag to take on board and a clean porta potty on the property! HIGHLY recommend kayaking with Vay Venture Outfitters, located in North East, MD! Looking forward to visiting BVO again next year!!!

Bay Venture staff were great! Very accommodating and helpful. Thanks to owner, Kelly, for a…read morefantastic time!

This company is amazing. Our John Deere lawn mower was in need of repair. We thought that they…read morewould have to pick it up and take to shop. However, the technician found the problem right away. I highly recommend them!

I purchased a new john deere tractor from them 20 years ago and had them service my tractor over…read moreall of these years, the price and services are usually very reasonable, and the service was good as well. Until this year i called them at the end of January to schedule service and was told it would be a few months before they could get to service my tractor. Since i had not heard from them i called in late April to see when they could get my tractor in, anyway i had to leave a message and here we are in mid-July and still have not heard from them. So, i would say their recent customer service towards a 20 yearlong customer is unacceptable to say the least.

It's been a real pleasure to deal with such an honest and reliable people…read more I called in and needed a last minute towing services for the next day delivery. The dispatcher was great to deal with, he took down my information and told me all will be done the next morning before 9 am. His driver called me at exactly 9 am and gave me a status update notifying me that the job was completed. It was a relieving and one of the most easiest experiences in my life. I was charged exactly what I was told and I truly appreciated their hard work. I would, without any hesitation, recommend this towing company to anyone that needs a stress free experience.

If I could give them a 6th start I would! This past Saturday in below freezing weather Mike was…read moredispatched to my location. He came fully prepared and did not wince when he saw that my driveway wasn't fully cleaned off from the recent snow. Instead - in and on and out in about 25 minutes total. I have a Jeep Wrangler and not the easiest to tow either. All around B&F Towing is my #1 tow company in the Newark, Delaware area.

Absolutely lied ... Tried to say a vehicle needed 600 worth of repairs . Reran all the codes they…read moresaid were there ..NONE , wasn't reset either. Said they needed everything from misfires fixed to evap problems . We went over whole car n it literally NEEDS NOTHING ! LIED about codes lied about what it needed . And charged them diag Wich consisted of of jus looking at the car . Very disappointed. Now I'm not sure what tech was working so this might only reflect on that person n not them as a company but never less DO BETTER !

paid for alignment and mounting and balancing four new tires. balance was off from the start. went…read moreto my regular mechanic and found no wheel weights were ever installed. the rave reviews must be from family

extremely good shop..... I live in northern Virginia and…read morehave drove 247miles to have these gentleman work on my cars and they always hit the markat a very reasonable price. recently he did an entire exhaust on our minivsn in the time it took us to walk next door and eat lucnh at a dinner and come back... the only work theyve done for me is exhaust work but they are extremely good mechanics.

went expecting 250-350 quote for dual resonator delete, got a quote within minutes so that's a…read moreplus, but then quoted me 750 for an x pipe and 450 for a straight pipe, then proceeded to tell me my twin turbo v8 would "sound like shit" with a straight pipe. went to another shop quoted me 110 each 220 total.

The owner is so sweet! He went above and beyond, showing my 4yr old how to change wheels on his…read morepreowned board, and adjusted it for him! Not to mention we came in 25 mins before closing on a Saturday! I noticed he gave us a discount on the wheels we purchased & made no mention that he was doing it. The owner is a beautiful example of kindness! The prices were reasonable, great selection of boards, wheels and shoes! The store is well organized & prices are clear. Once my son learns how to really skate we will be back to build him a board!!

I'm just voluntarily adding to the 5-star reviews and glad to. Called the shop about a snowboard I…read morepurchased. The board was very fairly priced. The owner picked up. Super nice guy and accommodating. This was one of the last boards left on the planet for the model I was looking for. Went out of his way to offer a signature upon delivery. When it showed up, you could tell they took extra precautions with packing materials to make sure the board wasn't damaged in transit all the way to California. Absolutely stoked on it. I will gladly go out of my way to support this small business in the future where you feel like a customer and not just a number. They're hard to find these days. Stay rad!