They closed the Wareham branch. No local services. The credit union at first said they were having…read moreproblem hiring people and was a temporary situation. Few months later, they closed it permanent. They opened several new branches elsewhere outside of Wareham. Pulling all accounts out.

Worst experience at a bank ever. Citizens recently took $900.00 out of my account with no warning,…read moreno call, no email. Then they started sending payments back from my online banking, AND charged me to return them because my account was in the negative. At the branch no one could help and on the phone they told me they took the money back because my check was blurry. A check I deposited 3 weeks ago! I asked, "What do I do with a negative balance until then?" The man on the phone at Citizens had no answer. I asked, "Why didn't anyone warm me that you were taking money from my account?" Again, no answer. Closing my account. Very very bad business.

i get checks from a person that has an account at citizens , i dont have an account at citizens …read more Everytime i cash a check at citizens i get the third degree about opening an account , i politly say no but they keep on pushing it , then they have the audacityto ask what bank i do use and i say that is private info . lately when i go in ( and i use several different branches) it seems that if you dont have an account you get payed in 10's and 20's rather than big bills , another ploy to have you open an account ! What they dont seem to understand is i would never open an account at a bank that is going to ask a lot of questions or inconvenience a person i write a check to and pressur them to open an account . Not all but most of the branches behave this way and if they want my business that has to change .

The best bank ever. Friendly, knowledgeable and helpful.read more

out of all the times ive had to go to this branch, ive had to deal with the same one or two…read moreemployess who were super rude and unhelpful. I recently closed an account with them because this is the closest branch to where I live and I just dreaded going in there.

This is a Fantastic Bank! After being spoiled by the excellent customer service and speed at…read moreRockland Trust I find doing business with all other banks painful. I highly recommend this branch.

Dylan Derby and Meghan Burchill are awesome they are so sweet they took care of me immediately to…read morereplace my debit card 10 min before closing, they didn't charge me and they listened to all my problems like they were friends they have a great sense of humor and personality. Usually when I go to a bank I don't even get eye contact and the bank tellers look at you as if you just asked them to do your taxes or to borrow THEIR money. They dislike it when there's more than one person in line and God forbid if you need to make more than one transaction you're really putting them out so when I find tellers like Megan and Dylan I appreciate them!!

I have been with this bank and branch for years the staff is second to none…read more very professional and always eager to help

This branch is phenomenal!! I highly recommend it. Super friendly and helpful. Amazing customer…read moreservice!