Excellent home buying experience1…read more When purchasing a home this summer in Hyannis, the seller requested we get pre-approved through the Coop. We had already been pre-approved but went unwilling to the Hyannis office for the Coop where we met Matt Berry. Best move we ever made. Matt worked with us on the best plan for our situation, then constantly communicated in a systematic, personable yet professional way throughout the process. Matt and Alissa White made the entire mortgage acquisition easy. Being from Florida was not sure who we would do our banking with on the Cape. No doubt will be using the Cooperative Bank of Cape Cod for all our Massachusetts business needs. Thanks - Happy Home Owners!

Was such a great bank when it was Coop of CC. Now, its a nightmare. I deposited a 15000 check at…read morethe Yarmouthport branch. It registered as a deposit on my statement. Three days later, when I checked my online balance, it stated the check was returned. At the branch, they stated it was because *they* made a mistake and forgot to stamp it. I was told I had to wait for it to come in them mail. When it finally arrived, I brought it to them, and waited while they redeposited it. The closest thing to an apology was "you're all set." Unacceptable. Also, the online portal is a miserable customer experience. Needless to say, I'm in the process of taking my business elsewhere.

Today I stopped in at this First Citizens' bank to past in some documents we had for automatic…read morewithdrawal on an account. When I walked in the bank was empty and the cashier greeted me. She seemed a bit rough around the edges but was able to provide me all of the information I needed. Overall, the service here was average but the Mashpee location has better customer service by far.

Very rude and deceptive loan department. Inaccurate information and a charge having nothing to do…read morewith my actual loan caused my credit score to go way down. I would not advise using this bank. Some employees that work there are very smug and when you are nice, they still remain smug and rude. I found that some of them also enjoy retaliation when they have an opportunity. I suspect they must be miserable to begin with.

McShea is an amazing agency with rockstar insurance agents. They work as a team and get things…read moredone. They did everything they could and made sure everything was taken care of and paid when i had a claim last year. (First time in 30 years of homeownership!!!)I've heard nightmares about it taking months and months of insurance companies dragging their feet. I'm lucky to have found genuine people who actually care. 10/10 recommend!!

I contacted McShea Insurance after receiving mail for my properties and after great service in the…read morepast year, decided to roll all my auto policies to them and they consulted me on the savings I would receive after bundling. Great service and nice local family business.