I never leave reviews for a company especially one I haven't used yet, but I will say this ,I spoke to an owner of the company , they said they were going rite out to see the tree I was having trouble with to either save it or buy a new one , they said they were going that day to see the tree ,after that at that time I left 2 messages to find out what the plan would be , they did not even call back to let me know anything as far as witch way to proceed. As far as leaving this review I would have no problem changing the rating if someone called me back but as I see it now they just figured it is just not worth there bother so that said ,this is where we stand and I would not recommend east coast tree service at all ,Freddy , Toms River NJ read more