The salesman sounded very convincing and even knowledgeable. I spent quite a bit of my time…read moreexplaining what I need and showing him around... He left promising estimates within " a couple of days", 2 months later I have nothing with phone calls and E-mails sent to different people within the organization. I agree with some reviewers below that they value their time a whole lot more than their potential customers. I always like when people get back to me, even if they decided not to take on my account. After all they sent me solicitation materials, I did not ask for it! Very unreliable, look elsewhere.

Our pool is crumbling. We have had Glengate build and maintain our pool. Poor quality and service…read more They don't stand behind their wprk. Beware. This an extremely expensive product and service. You get little for your money. It has been suggested that maintenance was actually detrimental. Purposeful. I don't know. Very hard to get them to respond. Still waiting for the specs of the pool. They said it was going to be "pain" to get us the documents.

I had a insurmountable problem I encountered at the end of August. I was in away enjoying the last…read moreweeks of summer. There were some problems with my lawn in the form of a fungus and patches of bent grass. A technician came out to review the problen, he called the owner .... the owner told him! KILL ALL OF IT! I never received a phone call .... they just proceeded on their own I came home at the end of August to find 60% of my lawn was sprayed with a round up type product to kill 60% of my lawn! I WAS IN SHOCK! I TERMINATED THIS COMPANY !!! Now I needed to find a new company to provide a solution to install a new lawn quickly since it was the beginning of Sept. Lucky lawn was highly recomended from an extremly reliable source. I called the Lucky Lawn office told them I needed someone to come out and look at my lawn. I was told it would probably be Jim Buchanan, the owner of the company. I was impressed! Two hours later I received a text message it was Jim Buchanan telling me he was in the area and he wanted to stop by but I was not home. I called him back, he told me he would be by the next day. At 10 Am he was at my door. Reviewed the entire property told me what had to be done and walked me through what Lucky Lawn would do and when. His approach was direct and spot on... he was there with a crew the following week to aerate the soil ,spread 10 yards of top soil, apply 100 pounds of grass seed along with hay! It is now a month since my nightmare and I have the best lawn I ever had! I was so fortunate to have found Lucky Lawn... I do not know who could have reacted so quickly and provide such great results! They have done and incredibly job! One more thing: Eden Farms maintains my property with the exception of the lawn service for lawn aplications. They pulled together a crew to pull up the existing dead lawn in 2 days and prepped it for Lucky Lawn. They also did an impossible job on very short notice! I am extreamly happpy and satisfied with both of these companies servicing my property!

Great service and attention . Dependable, reliable work that's offered by professional staffread more

Recently worked with April & Jim of Earthscapes CT on extensive outdoor stone repair and…read morelandscaping for our 60 year old quirky home in New Canaan CT- outstanding finished results & attention to detail from the Earthscapes Team! The first observation you'll make with April & Jim is their ability to help you envision your "end results" with consultative tweaks along the way due to their extensive landscape design experience. The Earthscapes Staff worked efficiently and effectively in crafting and installing stone walls that complemented our rolling landscape and accentuating with additional shrubbery plantings- all while laboring through some tough stretches of summer heat. Earthscapes listens, absorbs, and collaborates to bring your ideas to an "earthly" form!

We hired Earthscapes to take over my property maintenance based on a recommendation from someone…read morewho was described by Jim Waters of Earthscapes as one of his best clients and one of his most lucrative accounts. There were some glaring warning signs that we overlooked during the initial process of hiring Earthscapes including Jim's serious attitude problem, which was my biggest issue with him and ultimately the main reason we terminated our relationship with Earthscapes. * We had a minor drainage problem that Earthscapes made worse due to their inadequate solution and poor quality of work. Jim Waters suggested a solution to keep rain water flowing away from my driveway to prevent a handful of mulch from washing on to the driveway in heavy rain, but he did not do the job correctly and it looks awful. * We also had Earthscapes replace all of the plantings in the front of our house and replace with new plantings as some of the plantings had become mature and it looked a little overgrown in some places. We were not happy with the quality of the plantings overall and his crew did an extremely sloppy job and left a mess when they were done. I had to go out there with a hose and broom to clean off my walkways etc when they were done. I complained to Jim that we were not happy with the quality of his work and the plants but he did not want to hear it. * Overall, our property looked awful under the care of Earthscapes. I asked Jim several times to have someone trim my hedges etc in my backyard as it was clear that he wasn't coming around to check on my property to see what needed to be done. The work overall when performed was sloppy and inadequate. The Earthscapes Landscaping crew has completely ripped up my yard with their mowing machines because they were using machines that were too big for wet ground (not to mention that my property has some sloping areas). Instead of spending an extra 15 minutes at my house making turns at a slower speed etc, the Earthscapes crew determined it would be better to rip up my yard and make my backyard look like a motocross track, which is exactly what it looked like in some spots. * Jim Waters made comments to the effect that he does not make a lot of money from my account and gave the impression that we were not important clients. So I helped Jim out and fired him two weeks later after I found someone new. Now he doesn't have to worry about this unimportant client anymore, not that he ever did. The long and the short of this can be summed up in the fact that Jim Waters has a major attitude problem and thinks he is a lot more accomplished than he is. But I suppose congratulations to him that his business is so successful that he can take on accounts from unimportant clients and treat their properties like they don't matter until they get tired of it and Jim thinking there are no consequences for this type of unprofessional behavior. It is important that people are able to see this type of treatment of a client by Earthscapes. Jim likes to talk a lot and will not listen to a thing you say. He will just shape the conversation the way he needs it to go and that's the bottom line. If you try and go back at him with any type of feedback he does not like, he gets a major attitude problem, which is surprising in a service business. He does inferior work and then tries to persuade you that he is doing great work and that he is doing you a favor in many cases. It is actually quite comical at times, but it is time consuming to deal with and in my case we had to pay a new company to fix a lot of the problems he created. And in reference to cost, several times Jim mentioned to me that he did things a certain way because he was trying to save me money. I never asked him to save me money, I asked him to make my property look nice and to tell me how much it will cost to do that. In my experience, any time someone says they are trying to save you money it is usually the complete opposite of that. I do not need a guy like Jim Waters to worry about saving money for me, I needed him to make my property look nice and to show a little respect for my property and his client overall. This is not something he is able to do for his unimportant clients so be aware of this in case you fall into this category.

I have a large home and have had to replace three large air conditioning units over the past four…read moreyears. We also added a whole home generator. Rob Capri has always taken care of me. Many different repair professionals have been to my house and Keith is incredible - knowledgeable, fair, patient. Overall, the service and the team has been extremely efficient and personable. They take customer satisfaction extremely seriously. You can just tell with every interaction with them. Highly recommend.

Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

VERY satisfied with our project, which included Hardie siding, a new roof and a new deck. It came…read moreout better than we had hoped for. Neil and Austin, the FCE principal and on-site manager respectively, were both great to work with, as was the construction crew led by Felipe. Very professional from start to finish, and willing to accommodate special requests. We felt the pricing was fair. We got three quotes for this job. One was from a smaller contractor who bid lower but was unresponsive. The other was from a well-known area competitor, who tried to hard-sell us. FCE didn't pull any of that nonsense. Straight shooters, and they earned our trust. HIGHLY recommended.

We had our house resided and the entire process was seamless and smooth from the beginning. Austin…read morewas a great project manager and kept us informed and offered very helpful insight throughout the project. Once the original siding was removed, the crew found lots of rot and some structural damage to the house and Austin was clear about our options and guided us to make the best decision. The crew who worked on our house were professional, cleaned up after each day and very approachable. They asked us great questions as they were working to make sure that we shared input regarding cutting cables/adding or removing vents, etc. Our house turned out absolutely beautiful and I cannot recommend them enough. This was a huge project and I would choose them over and over again.

Reliable and high-quality work. We needed to replace some damaged gutters, and Spotless Gutter…read moreCleaning & Repair delivered exactly what they promised. The new gutters look great, and the pricing was fair. Highly recommend them for any gutter repairs!

Review updated I…read morehired Spotless Gutters for a $1,600+ gutter cleaning and house wash. I specifically instructed technician to remove my gutter guards and set them aside next to the house because he said they didn't have time to reinstall them. I never authorized anyone to take them off my property. When I got home, every gutter guard was gone. The company initially told me there was "nothing they could do" and falsely claimed that my wife and I had approved their removal and disposal. Only after I pushed back did they admit their technician still had them. What followed were multiple broken promises and three failed attempts to return my property, including sending a technician out who performed another gutter cleaning instead of returning the guards. When the gutter guards were finally returned, they were damaged and unusable. Replacing and reinstalling them will cost approximately $2,000-$3,000. To make matters worse, I specifically instructed the company to clean the downspouts as part of the service. After the first significant rainstorm, the downspouts backed up all the way through the drains and overflowed, showing the drainage system was not functioning properly after the work they performed. After paying over $1,600 for professional gutter cleaning, I expected the gutters and downspouts to drain properly--not back up during the first storm. I had to go out multiple times to tap out all the debris from the downspouts. As if that wasn't enough, the company later recharged my credit card for the same $430 partial refund they had already issued. I never authorized this new charge. I have reported it to my credit card company as part of my ongoing dispute. This is now the third time I've used Spotless Gutters, and I deeply regret ever trusting them again. Between removing my property without permission, making false claims about authorization, damaging my gutter guards, repeatedly failing to keep their promises, leaving my drainage system backed up, and attempting to take back a refund by charging my card again, this has been the worst customer service experience I've ever had. I have filed a credit card dispute and a complaint with the Better Business Bureau. I strongly recommend avoiding this company. My experience was one of damaged property, poor workmanship, broken promises, and unauthorized charges. I will never use Spotless Gutters again.