I have been a customer for 20 years. However, as of this weekend, no longer. I've had consistent…read moreservice until about 3 years ago. Over the last 3 years, their techs have always found repair issues which prior to that had not been an annual issue. This last situation, they flagged 2 items for repair and left. Weeks later, no call and no followup. Upon calling the company I was told a controller had to be replaced. I challenged the diagnosis and asked for someone to call me. No response. I had another company come by and they fixed a cut line in 5 mins and turned the system on. I'm not sure what happened to this company, but I was told by someone in the lawn care company that Dobson's was sold and my experience is not unique. Consider me to no longer be a customer of Dobson.

Have used these guys 2 years now and finally gave up and moved on. Every time there is a "leak" or…read moresome other issue with the system. Then they came out recently to "re-open" the system after checking it 2 weeks ago and I've got water leaking. They didn't tell me or report anything until I called back in and they told me "we don't have time to send our technician back out there." Terrible customer service to begin with but even more so for someone who has been a customer for a number of years. They don't even deserve one star.

Awesome service will recommend Definitely good people…read moreFixed my sprinkler control panel

They gladly turned on my system but did not check to see it worked and could not program without…read moreconstant help from Hunter. I have Hydrawise a computer system and they can't help with that. They are not in Greenwich and unavailable for repairs. But Favian is a wonderful person and a good fit for New Jersey traditional systems.

The crew of 4 came on time and worked all day raising the level of an area of the lawn with top…read moresoil, seeding and haying. Their teamwork was a wonder to behold and they gave us instructions as to how to care of that shady area. We were so impressed that we had them return the next week to SOD the flower garden lawn and once again, these men know how to do the job correctly. We have now asked them to return to trim all the boxwoods and holly bushes that require a ladder. What a find. Thank you Niko and your team. The A's in Stamford.

From the owner: The Grounds Guys is a trusted lawn care service and landscaping service for residential and…read morecommercial properties. Founded in 1987 by ten brothers, the company was built on quality workmanship, dependable service, and genuine care for customers. Our licensed professionals provide full-service lawn and landscape solutions with fast response times, helping outdoor spaces stay healthy, clean, and attractive throughout the year. As a Neighborly company, our work is backed by the Neighborly Done Right Promise™, so if it's not done right, we will make it right. With more than 200 locally owned and operated locations, we're proud to serve the communities we call home. Contact The Grounds Guys today to schedule service and keep your lawn and landscape looking their best.

Every year they open the system and try to upcharge us for dozens of "broken sprinkler heads" …read more This year we very clearly authorized ONLY 4 new replacements--yet they charged us for more. Errant billing a lot--and when you make a complaint they are snarky about it. Unpleasant to deal with...

John Deandrea and his team did a fabulous job! Not ONLY did he properly irrigate our lawn but also…read moreknew how to appropriately light up our property. His expertise in both sprinkler systems & outdoor lighting makes him a reliable trustworthy choice and he is available and responsive with follow up questions. Highly recommend!

They don't show up when they're supposed to and don't call to let you know. I waited around all day…read moreand they never showed up.

We hired Summer Rain to replace our pressure booster pump. They responded to the request…read moreimmediately, gave a reasonable quote and timeline, and did the job quickly and neatly. We were very pleased!

Had them out to renovate our existing sprinkler system -- replaced and relocated several zones and…read moreupdated the control unit. From start to finish, the whole experience was excellent. They were professional, punctual, and reasonably priced for the scope of work. What really stood out: after they left the gas company nicked one of our lines during unrelated work, and they came right back out and fixed it free of charge, no questions asked. That kind of follow-through is rare these days. Can't recommend them enough.

I'm not sure how this company has such stellar reviews. Their great rating was the reason I went…read morewith them in the first place. I went with them last year to lay irrigation down in my front yard with a whole new system with foundation plantings to be watered by drip irrigation. With the really hot summer of 2025, I called two times for them to come out because the foundation plants were not adequately watered with drip irrigation. The first time, Reynolds came really quickly. The second time, I was told that I could change the amount of water myself on the app and that the team had already come out once to service me and that they had changed out 3 leaks in the drip system for free! The issue is, drip irrigation put in place did not reach all the plants - even though I was told it would- so I could increase the amount of water as much as I want and all it would do it drown some plants while others stay dry. Fast forward a year later, some very valuable trees have withered and died -3 japanese maples and 1 blue spruce along with some other shrubs. They also neglected to tell me that they reduced the amount of water everything was getting by 1/3 last summer because of the water shortage. They probably thought homeowners can change this themselves if plants look like they need more water. But we were away for July 2025 and came back to dead trees. An email telling us that they were doing this would have gone a long way. After thousands of dollars, I'm now back at square one and needing another system. Oh, they also told me they would change my old system (valves etc) and they didn't. They retrofitted everything to an old 30 year old system - I was told this when I got a new estimate recently. I was also told that the drip irrigation system was improperly installed, not suitable for my foundational plantings and were getting leaks because they didn't put a regulator in for that much water pressure. It would have been good for them to tell me that before installing the system. What a mess! Stay Away!

They showed up to turn on our sprinkler system and gave up after ten minutes of not finding it…read more They located the front system not the back . Their next available was in over two weeks. In the two weeks, I explained to them my back lawn would be dead. I left messages and no one ever got back to me. Terrible company. I'd never use it. I didn't realize they were a chain. Go with a small mom and pop company. You're much better off. They'll really care about you instead of just being a number.

The only company that has touched my sprinklers and once they come, you never see them again. I…read morewould have thought that they would periodically come and check them but nope. Since I have them, they only show up to turn the sprinklers on and off. I've had "only" them and my lawn has constantly died due to poor sprinkler types and lack of water getting to certain areas. Sprinkler care and lawn treatment seem to be horrible in Bergen County. You have to receiving a communication from this company is nice to know that they monitor these posts however when you turn a sprinkler system on it is customary to check the sprinklers for proper condition and if if they are doing the proper job not just turn it on and walk away from it. I would not have lost my lawn this year if my sprinkler company had my best interest at heart and checked each sprinkler head and the placement and the coverage they were supplying not just turn the sprinkler on. This past time when I requested that they come out they had to replace several heads and adjust locations that the sprinklers were supplying water to. That tells me that when they came out a few months ago they did just what the woman said was turn the system on and walk away and didn't check anything and for over $100 that's not good service I would hope that they change the way they service my property. It seems that they are very comfortable with a DISGRACEFUL three star rating rather than trying to earn more stars and be more considerate of the customer. Now I look and the three replaced heads are refurbished and not new new heads that I paid over three hundred dollars for. These pictures represent the failure of what I paid for and did not get. My neighbor has "no" sprinklers and his lawn is near perfect. Unfortunately the company is run from the office and no one monitors the worker's performance. The Proof Is in the finished product!