... basically hung up on... 87 degree day needed parts which I know they have sent off to…read morevoicemai... I use these guys as a last ditch effort and today I was reminded why... 6/30/25

Ordered from here several times, each time the order was massively delayed/wrong items…read moreshipped/items shipped broken. No one seems to have a fix for any of the problems, takes them days to "fix". Workers are very nice but not a single order is ever correct or delivered when it needs to be.

They were a great help for some special lighting I needed. It is under new ownership and Dave was…read morevery helpful! Much better selection than the box stores and better quality. Will definitely be back.

Terrible customer service. Way overpriced. Saw same lights at Lowes for 1/2 the priceread more

We cannot say enough about how wonderful it was to work with Rose! Her expertise and lighting…read moreknowledge was invaluable to us. We appreciated the time she spent with us (hours of review and discussion) that resulted in a beautiful lighting look to our home!

i was just charged over $120 to have 2 plugs put into my lamps.. a plug is about $1.00 even in…read morethese inflationary times. their labor sign was not posted and i did not sign anything and the owner was conveniently absent when i drove 2 hours to pick them up... they graciously took my credit card though. this is PRICE GAUGING at the ULTIMATE! the owner REFUSED to negotiate this. Save your money and go anywhere else!

They did every dang thing! Starting with their communication and technology from the office, the…read morethoroughness and patience of the estimator/electrician, and the determination of the install team which consisted of an experienced supervisor and apprentice/journeyman, Castle did a great job on installing various items for us.

I would reccomend Castle Electric. They came when they said they would and did my rewiring job for…read morethe price they estimated. They also cleaned up nicely afterward. Nice people, too! It's really good that they always have someone there to answer the phone during the day. They also text you to tell you who will arrive at your house and when.

This place is an absolute scam. Zero chance it will be around in the next 5 years. Bought 4 ceiling…read morefans, 11 outside lights and 4 outside post lights from these guys. First ceiling fan installed thing wobbles at speed 2 out of 6. Spent 3 hours messing with it and zero improvement. All you get from these guys is "call the MFG". Well I did and the MFG said to exchange it. These guys then say "do you have the original box?". No I don't. I have no box and apparently a junk ceiling fan for $600. Then I goto install the 4 post lights. Well the post lights come with wood screws. I go back to them and say I need a post pier that can mount to granite posts. They provide me with a Hinkely pier mount but was $89 cause it comes with adhesive... wrong. I bought the same pier mount from the MFG for $29 and went to Home Depot for adhesive for $10. Installed the piers and the lights can't be mounted to the pier they recommend... I go to the store to get a refund. I now have 11 lights mounted to my house that match the posts that I can't install. Andy who's a sales representative but also the secret back end face of light n leisure processes the refund. Slides the paper in front of me and asks me to sign it. I did and left. My wife stayed in the store looking at other lights an. Alls me and says "that was a store credit". I went back to the store and she was correct. They "submitted for a refund" to the customer concerns department. Well I said that's BS cause you refunded me before on my card. I said I'm not leaving till I have a refund. I want the customer service number. Andy gives me the customer service number and I call it right in the store on speaker phone. The number goes straight to VM. It's Andy's voice on the voice mail saying "hi this is Corky, you've reached the customer care department" I looked at Andy and said is this real life? You gave me your cell phone that goes straight to voicemail and your claiming your name is corky? Come to find out their is no managers. The owner is William Greenberg. More than likely it's Andy but he's faking like he's an employee and multiple employees at that. STAY CLEAR OF THIS PLACE. Goto a real electrical whole sale store like Ferguson

As you can see from the reply to my comment by Donna from Light and Leisure they are throwing…read moreexcuses for not stepping up for a customer 50% refund for a brand new fan we paid $550? That is not stepping up. A simple exchange for the gray color would have been the right thing to do. Reader, please take note of the many other bad reviews for this business. We had also contacted customer service about the issue, as mentioned in other bad reviews, customer service NEVER returned our call. Take my advice and the advice of other unhappy customers ... DO NOT GO HERE! They will take your money but not step up for their customers. SHAME on them

Was not looking forward to a trip to Poughkeepsie NY to look for a light bulb. I tried several…read morelocal places with no luck. Another business that was near to 3D Lighting suggested I look there for my bulb. Not only did they have 1, but they had 2! The price was awesome, I was expecting to pay much more. I was there long enough to know, these are just really great folks, eager to help you out and not take you to the bank in the process. Please bring cash for individual pieces of not great expense. I know if you give them an opportunity to earn your business, you will not be disappointed.

The weirdest light bulbs they will have, great staff. I have…read morehad several unusual projects and they have helped out every time.

I just had the best experience at the Woonsocket location! Love them....will definitely go back…read more I needed a 'bizarre' part to make a lamp work. It had been brought home from Turkey as a gift, and would not accept American connections. I was ready to give up, but decided to stop on a whim as I passed by... and WOW! Customer service +++. The "experienced" gentleman (Gary Paris) behind the counter knew exactly what the problem was, looked up a special bizarre part, ordered it, and called me when it came in. He sold me the tiny lightbulb it needed, tested it out, and gave advice for the future of the lamp. I was treated like a queen, and the transaction only cost me $4. Love this place.

Great team to work with. Keep up the good work. Thanks for all you do. Always diligent with solving…read moreanything that comes up.

From the owner: Villa Lighting began in 1972, when Jack and Suzy Villa started selling lamps and ballasts to St…read more Louis area customers from the back of their family station wagon. From those humble beginnings, Villa Lighting has grown into one of the nation's largest commercial lighting suppliers while remaining family-owned. The strength of Villa has always been our people. Highly skilled employees dedicated to customer service are found in every department working together to anticipate and fulfill your lighting needs.

I removed all my gutters and consulted them on how best to deal with run-off from the roof. They…read moredug out near the foundation and put in fabric covered in stone to deal with the run-off. They also installed good topsoil for future plantings. They showed up on time, did an excellent job for a fair price. I am quite pleased. I've seen some of their other work (walkways, fire pit, etc.) and may have them do a new walkway in the Spring. Highly recommended.

Great experience! Love the finished product! We were connected with Harris & Co through the folks…read morewe were hiring to pave our driveway. Josh, the owner reached out to me to schedule time, he came up with a design that brought granite pavers and cobblestones together to finish the side entrance and where the garage meets the driveway that was better than I could have imagined. From there, he ran with ordering materials, meeting the timeline, getting the materials on site and bringing in quality guys to do the job. There was an issue with a drain pipe that was installed that would have impacted how the stones were laid and Josh identified and rectified it by adding a right angle to the pipe. That alone, showed that he genuinely cared about the quality and the customer satisfaction. We would highly recommend.