I brought in my 2022 Mazda Model 3 sedan which had a collision to the right front bumper causing it…read moreto separate from the fender. Lawrence Rhee General Manager, approached me and said it is relatively minor damage and that he could fix it right there. He gently pushed against the fender until the crease went away and pulled the bumper edge outward until it lined up flush against the fender. He did some other work quickly and finished after I came back from lunch. I couldn't believe my eyes! I got three other quotes up to $2600 requiring to replace the bumper and paint the fender to match! The car is over 5 years old but the entire body is in great shape. I wasn't looking for a perfect repair. Lawrence at the start asked if I wanted a perfect restoration or something reasonable. I definitely wanted something reasonable because I didn't want to go through my insurance company for an aging car. After he finished the repair, you can't even notice any damage. I wish more body shops were more honest like Signature Auto body. Last thing, I plan to come back with my other car that needs more extensive work but at least I know I'm dealing with someone who I can trust! :)

I brought my car in because the plastic part on the bottom front of my car was damaged (probably…read morefrom parking) and even though I pushed it up, it dangled to the ground. I was told I can replace the whole part, or he can fix it temporarily for me first. Then after 10 minutes or so I was told that a replacement for now is not necessary and I should be good to go. It was fixed free of charge and I am so grateful! It's so hard to find an autobody shop that is so reliable, so honest and so nice. I definitely would recommend Signature Autobody to everyone! Good and honest people still exist. A business like this is hard to find because as a woman, I always feel like I get rip off since I do not know much about cars and it's maintenance. I am happy I found Signature Autobody.

Wow! Jazmine and her team are amazing. My car has been hit at two different occasions, once in the…read moreback of the car and once in the front of the car while it was parked. On both situations I brought my car to New Image and Jazmine was able to work with the insurance efficiently, help me get to the car rental office, and when my car left New Image it was looking brand new. Everyone in her shop is friendly and professional AND their work is impeccable. If you ever need body work on your car, a paint job, a car wrap, window tinting etc. call here and take your car to them! You won't be disappointed. Thank you Jazmine and New image team!!

I was referred to New Image Paint & Body Center by a coworker who told me they did vehicle wraps…read more Because I trusted her recommendation, I decided to have my car wrapped by Fabian Valencia. I was charged $2,485 for the wrap, including labor, and paid a $750 deposit. During the process, Fabian found some rust on my car and offered to repair it for an additional $200. I agreed and told him to go ahead with the repair. What was supposed to be a much shorter process ended up taking an entire month. Throughout that time, Fabian repeatedly texted me with different reasons for why the job was taking longer than expected. When I finally picked up my car, the wrap initially appeared to look good. Fabian also told me that my battery had died while my car was in his possession and that he had purchased a new one. I offered to reimburse him, but he specifically told me not to worry about it because the battery had died while my car was in his possession. At pickup, I paid the remaining $1,735 balance for the wrap, $200 for the rust repair, and even gave him a $300 tip. Fabian and his wife, Jazmine Cruz, who is also a part owner, asked me if people ever asked about my car and whether I would refer them to their business. I asked if they had an Instagram account so I could post my car and tag them. They said they didn't have one and instead gave me their business cards. Unfortunately, by the time I got home, the wrap was already coming off and bubbling. I immediately contacted Fabian. He told me he would stop by my house after work, but he never showed up and never called. From that point forward, communication became extremely difficult. I felt like I constantly had to chase him down just to get a response. Eventually, Fabian told me to bring the car back and said he only needed it for two days. I dropped it off and even gave him additional time. When he eventually told me to pick it up, I discovered that the wrap had not been repaired. The only thing that had been done was the windshield wiper, which had been broken while my car was previously in their possession. Fabian then told me that he needed to order a different type of wrap because the original material he used was not adhering properly. He said it would take about a week and that he would contact me when the new wrap arrived. Once again, I never heard from him and had to repeatedly reach out myself. At that point, I was done with the situation and requested a refund. Fabian initially refused and also refused to provide me with a receipt. He told me that he wasn't obligated to provide one because the work was not done through his business. This was confusing to me because I had been given business cards, encouraged to refer customers to New Image Paint & Body Center, and was dealing directly with Fabian in connection with the work. After I posted about my experience on TikTok, Fabian contacted me and said he would refund me. However, he is now refusing to refund the full $2,485. He is attempting to deduct the cost of the battery, even though he previously told me I did not need to reimburse him, as well as other amounts for additional work/expenses that were not agreed upon as part of the original transaction. I have pictures of the condition of the wrap and screenshots of our conversations documenting what was discussed. I am sharing this review so other people can make an informed decision before trusting this business with their vehicle. My experience involved a month-long installation, a wrap that began bubbling and coming off immediately after I picked up my car, poor communication afterward, difficulty obtaining documentation, and a disagreement over the amount of my refund. Based on my experience and now having to go to small claims court, I would not recommend New Image Paint & Body Center for any service. They refused to provide me with my full refund, and throughout the situation, I felt that they did not care about me or my concerns as a customer. Unfortunately, the way this matter was handled left me very disappointed and dissatisfied with their customer service.

DO NOT TAKE YOUR VEHICLE HERE!!…read more I was referred to ProColor Collision by my insurance after being sideswiped in February. The damage was minor, and when I dropped off my car, I was told the repair would take at most 10 days. That already felt a bit long compared to other shops I've used (usually 2-5 days for similar work), but I moved forward anyway. Ten days passed with no updates or communication. I had to call them on day 11, only to be told my car wouldn't be ready for another 8 days, putting me at over two weeks without a vehicle. When I asked what caused the delay, no one could give me a clear answer. On the day my car was finally supposed to be ready, I was told to pick it up at 4:30 PM. I arrived early at 4:15. By 4:45, I checked in again because I had somewhere to be by 5:30, and I was assured it would be "just 5 more minutes." I didn't get my car until 5:00 PM. Then it got worse. When I got in my car, the check engine light was on and the headlights weren't working--issues that had nothing to do with the original repair. I brought it to their attention, and they quickly "fixed" it, claiming the engine light was related to the headlights. At the time, I didn't think much of it and went on with my day. But over the next couple of months, I started noticing my headlights were significantly dimmer than other cars on the road. When I finally stopped to inspect them, I realized only the LED light bar underneath the headlights was turning on, not the actual headlights. The wiring appears to be completely messed up. The high beams only work when I flash them using the turn signal lever, not when using the normal headlight controls. So the issue was never actually fixed, they just got something to turn on long enough to send me out the door. Between the lack of communication, unexplained delays, and returning my car with new electrical issues, this was an extremely frustrating experience. I would NOT recommend this shop to anyone.

My 2022 BMW X3 had 9k worth of damage. Bmws have a lot of sensors so it made me nervous to go to a…read morenon-bmw collision center but I am so happy I went here. Andrew, my rep was so helpful, kind, understanding. I truly felt like it was important to them that it got fixed correctly. It's been a week and I've driven a hundred plus miles and we are still going strong. I can't speak to the price because insurance handled it and I don't know what these things normally cost but it being outfitted with so much technology I think it was good for what was paid.

Had my car in after a minor fender bender. Henry and Savanah were very nice to work with. The car…read morewas complete within 2 weeks and looks good as new. The car itself was pretty dirty and they even took the time to have it washed and detailed, which was a nice surprise. I would definitely bring my vehicles here again. Maybe a paint job for my truck in the future.

If I can only leave five stars then that's what I'll settle for, but this was probably the best…read moreservice I've ever had for my vehicle. I was sideswiped and not only did they take my car the day I called, they had it ready a week later when other places told me it would be 3 to 4 weeks! Milton is amazing, so easy to work with, so fair, and the office is clean and easy to get to. Highly recommend this place!

I unfortunately got my bumper caught on a curb and nearly ripped it out. Estimates for a fix from…read moreauto body shops was a few thousand... I wasn't even sure if my car is worth that much. I found Darren on Yelp and gave him a call and asked for a quote - The process was very smooth: he sent a link where you can upload pictures of your damage and he'll call you back. Darren not only replied the same day but was able to come out and fix my bumper the next morning, for a tenth the price. Darren is clearly very knowledgable, very transparent with what he's going to do to fix your car, and very fair with his pricing. Highly recommended - give him a call!

Great customer service. Very communicative and explained everything in detail. Didn't waste my time…read morebecause he couldn't fix what I needed, but gave me guidance and assistance to get what I needed. Amazing.P

I cannot say enough good things about County Wide Garage & Collision! After my accident, they took…read morecare of my car from beginning to end and made the whole process so much less stressful. My car looks brand new, and you honestly can't even tell it was ever in an accident. Everyone I worked with was so kind, helpful, and communicative. They kept me informed about the progress of my repairs and made the rental car process incredibly easy. And when I picked up my car, they had even cleaned it for me! You can tell this team genuinely cares about their customers and takes pride in their work. I'm so grateful for everything they did and will definitely recommend County Wide Garage & Collision to my family, friends, and anyone who needs a trustworthy place to take their car!

We had been looking for someone or a place to replace the grill for our Acura RDX. Cristian reached…read moreout to me yesterday and today they did the job. Professional, friendly and knowledgeable. Awesome people. We would recommend this place to anyone. Thanks again Cristian and the whole crew.

My son rear ended an SUV. We only had liability insurance. Jim worked with us to replace with used…read moreoriginal Nissan components of the same body color. That way we were able to save some money on this college commuting vehicle. He was honest and fast. Only 8 total days turn around. While I hope to never see him again, he will be the person I turn to for any future body work. Thanks a million Jim!

These guys were amazing…read more I had hit something on the freeway, and the plastic guard under my motor had fallen and was dragging. They had excellent reviews, so I stopped by. The gentleman that helped me (the owner and I wish I could recall his name), stopped what he was doing to help me out. He could have just as easily said he didn't have time, or referred me somewhere else, but he stopped, got his clean clothes dirty by (when he laid right down on the ground to look and see underneath) went back and forth a few times to get what was needed so it was done right. When i asked him what I owed, it was less than i expected. Honest, helpful, fair, and a problem solver for someone who was in need. If by chance you ever read this review.... thanks again.

Nathan and crew are professional, friendly, and easy to work with. They communicated well…read morethroughout the process and made sure I was satisfied with the final result. I also appreciated that they recommended a repair option that saved me money instead of pushing a more expensive solution. It's nice to find a shop that genuinely cares about its customers. I'd definitely use them again.

Amazing job. They fixed my bumper and quarter panel to perfection. Price was very reasonable in…read morecomparison to others.