Do not expect help!... I tried to ask three different employees for help finding a product. I work…read morefor a delivery service and need to find the exact product or get penalized. I asked two workers and was told to recheck the area I was in or go to customer service. Upon reaching customer service I see an older lady walking out of customer service so I proceed to ask her and get the response. "It's over there if it's not I can't help you." She was extremely rude and aggressive towards me. It took my client calling the store for them to send a half way descent person to help. DO NOT SHOP HERE! unless your a masochist who like to be ignored, berated, and treated like crap.

Looking for a treadmill and while there couldn't get help. Saw a salesman and ignored us. Even when…read moreleaving a person at the checkout just standing there never said anything to us when we left. Felt like I was at Walmart. Went to Dunhams.

not to correct address the store is now in lake mall. Drove out here for a one piece tournament and…read morewasn't able to play because we are late due to the address given was incorrect.

There are two things I really really like. Turtles and comic books. This place has one of them.read more

My bestie and I were doing some window shopping and noticed a cute blouse. My friend really liked…read moreit and looked at it but didn't purchase. Seeing as she had a birthday coming up I sneakily snapped a quick picture of the blouse and the name of the store. I don't live near Holland so I called Harbor Wear the week of her birthday and asked if they could ship the blouse to my friend. They were reluctant to charge me shipping for something being delivered in town. I explained that I live far away and fully expected to pay for shipping. The lady I talked to was so nice and helpful. The next day I got a text from my very surprised friend when the owner of the store hand delivered the beautifully wrapped box with the blouse in it! What a great surprise for her and me! Talk about going above and beyond with the customer service. I can't wait to get back to Holland so I can visit Harbor Wear and purchase something for myself. My new favorite shop in Holland. Thanks ladies for the exceptional service.

From the owner: Souvenir shirts for all ages and sizes, and casual, stylish resort wear…read more Ready to get comfortable? At Harbor Wear of Holland, we offer resort sportswear for the entire family. Some of our brands are Life is Good, Fresh Produce, and Michigan Awesome. We also offer our own exclusive designs, including tee shirts, sweatshirts, hats, bags and more decorated with "Lake Michigan Unsalted", "Holland Michigan", and "Macatawa", just to name a few. We offer free gift wrapping, and we ship world wide. Family owned and operated since 1995 in beautiful downtown Holland.

Best store in Holland in my opinion, for outdoor apparel with the best brands in the outdoor…read moreapparel industry. Great customer service, huge selection. It deserves five stars. Only people who can't afford the best quality would give it a lower rating.

This is a premium outdoor wear place but so much more. I lived here years ago and still pop in when…read moreI come through. North Face, Patagonia, quicksilver and much more for clothing and gear. Gloves, shoes, clothing and more. Women's and men sections. Then you go down stairs for more extreme sports items. The people and service here has always been top notch

place sucks, horrible customer service, the staff? just sit around and watch videos all day, thats…read moreif they are even in the store when you enter, i tried a shoe on, complained of being tight, the morons who work their never told me it was a women's shoe, even when i compained of it being too tight, i told them i had a thick sock on, so maybe that was why, they never offered me another sock or gave me any help, just sat around staring mindlessly at the tv screen, i went back two days later and told the same guy that sold me the shoe that this shoe is still too tight, he said, yeah, thats a womens shoe, really?, thanks for the heads up, and what is worse he blamed me for not knowing and refused to give me my money back, then pointed to a joke of an exchange policy, luckily i was within my two day window, lol, and i exchanged it for some sweatshirt, but these clowns made it seem like it was my fault for their HORRIBLE customer service, not to mention their selction and sizes available are a joke too, stay away from this place, pretty sure its just a front for drug runners anyway

Awesome little store. I just happened to be intown during the Muskegon Summer Celebration, I work…read morefor MTV and we had some entertainers performing there. Store is located right downtown across from the lake and it carries all the latest sneaker and streetwear brands as well as being a fully stocked skateshop. Honestly the store completely surprised me as Im used to seeing these type of stores only in very large cities, but these guys knew what they were doing. I talked with the guys working there and they were very informed and knowledgeable and answered all my questions even though it was a madhouse due to the amount of people in town for the celebration. I really cant say enough good things about this place, I was completely blown away. If your ever in Michigan this is THE spot to check out.

Fun shop! I was pleasantly surprised at the prices since it is a tourist town. Friendly service and…read morefun selection.

Decent prices for a beach town. Service was not helpful or friendly though. The shop is very small…read moreand narrow so there's no way you can miss anyone coming in and out. No greetings. Zero help when asking for a particular size. The owner was standoffish.

Not that this will change anyone's view on shopping here but the staff is incredibly rude…read more Purchased and paid for online. Asked an associate if he could get my online order and told to wait in the long checkout line with one person running the register. Finally got to the register and the cashier called back for my order to be brought out by guess who, the same person I asked the first time.

Went to the Dick's Sporting Goods in Holland because they had a particular baseball bat my son…read morewanted to buy and the online inventory showed they had the two different sizes he was interested in. We got to the store and they did indeed have the bat in both sizes....unfortunately most of the bats at Dick's have a theft prevention device affixed to the middle of the bat. This device not only adds weight, but affects the balance of the bat, so you can't get an accurate feel for a bat with this stupid thing attached to it. So, I found the sales associate working in the baseball section and asked if they could remove the security device so my son could determine which of the two bats he wanted. The sales associate said that they couldn't remove it. What?!?! You've got to be kidding me! Now, I could have just bought the bat, had my son check it out, and then return it, but that really doesn't make much sense now, does it? I promptly walked out of the store, frustrated that we drove 30 minutes for that! A great example of a customer service failure. Won't be going back to the Holland store again, I'll stick to the Rivertown store from now on (the location where we did end up buying the bat). Neither location has great service, seems to be common thread with most of the DSG's I've been to. Only reason we didn't go to Rivertown in the first place was because their website didn't have an accurate inventory of the bat being in stock. Go figure.

Way over priced on just about everything! One thing to support small business but when your one to…read moretwo bucks more on just about everything a line has to drawn somewhere. Only thing good about the place is the fly tying selection which is useless if you have to stand out side looking through a window because you refuse to wear a mask while everyone else inside has there's pulled down over there chin! Go to Kalamazoo or buy on line save yourself money and the hassell.

I would like to personally thank Smitty's Sport Shop for what you did for my Mother and Father…read more Back in early April my parents, who are in their 80's, went to another establishment to get their fishing licenses. They did this on the sly, as my sister and brother and I had asked them not to go out and were doing all of their shopping for them, but they have fished for years and they were not going to let a virus stop them! The other establishment had a long line, no masks and they were very uncomfortable, so they left and drove to your shop. When they got there you were closed for business and were working on your new window. You opened up for them, kept your distance, wore a mask and got them their fishing licenses. You did such a kind act of service for them and we are so very grateful! You did not have to do that, but you did. Thank you from the bottom of our hearts and you made quite an impression on them, and us. We will support your business 100%! God bless you!

In my travels I have come to depend on a few different stores that carry "travel" based clothing…read morelines. Jos A Bank is a good one. I like the traveler series of shirts. Throw them in the suitcase and go, no worries about dry cleaning. I hate paying for dry cleaning! My next purchase will be the Travel washable wool pants, stay tuned to see how they function. Last point is that the sales at this location can be good, so look while you are on the road.

The staff are exceptionally patient and helpful. There's often a sale going on and I've gotten…read moremuch better quality than discount stores for the same price - probably bought 6 sportcoats and a couple suits there over time - including one that they did emergency same-day tailoring on for a funeral I had to go to. The shirts are very good quality.