1. Earthbound Trading

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Eden Prairie, MN

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Earthbound Trading

3.3 (3 reviews)
Closed • 10:00 am - 9:00 pm

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Kohl's

Kohl's

2.7(12 reviews)
0.1 mi
•$$

Stopped in Kohls to browse a bit for accessories. They had really cute purses. They usually always…read morehave sales or coupons or sometimes you can earn Kohl's cash. I will say it's a bit dead and very hard to find staff to help besides a few of the checkout areas. Back when I worked retail 2-3 people were staffed to each department to cashier/assist & zone the area, now it's just a cashier. Overall you can find some nice things in Kohls.

This store was great. It isn't anymore. Customer service is terrible now. They're slowly phasing…read moreit out, if you didn't notice by the disappearance of the dedicated desk. I had some gifts I needed to return, and I had the original receipt. I asked at the counter very clearly if this return could please be given to me as store credit and said that I only wanted to proceed if I could be guaranteed it would NOT go back to the original card which would create privacy concerns for me. She said sure. She returned the items and I left the store. I looked at the receipt and she put the value right back into the original card creating a very troubling series of events for me over the next few months I tried to reach out to Kohls through several channels and was completely ignored for months. Like, not even a generic response. Finally I reached someone who demanded the original receipt which I obviously don't have anymore because I had to give it back to the gift giver since Kohl's made an unauthorized transaction on their card and I had to return the receipt to them. Crazy that they would have expected me to have possession of it months later (it took months before anyone ever responded to me). I told them I don't have possession of the receipt anymore and that I had to give it back to the owner, and they never bothered to investigate any further. They never asked for a transaction name, date, or time. They have since stopped talking to me again. Go next door to Target. You deserve better than to feed your money to a business who will ghost you when they drop the ball.

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Kohl's - Mall entrance

Mall entrance

Kohl's - Disney bags

Disney bags

Kohl's - Entrance

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Entrance

Men's Wearhouse

Men's Wearhouse

2.5(22 reviews)
0.2 mi
•$$$
Walk-ins welcome
Available by appointment

I'm writing a review to the men's warehouse that responds to reviews l. If you actually care about…read morecustomer bad experiences then put your name on your responses so people writing reviews know who to to actually contact to discuss their issue instead of a generic 1-877 number and generic MWListens email Alias...Weak follow up My one experience buying a suit here was good but that was 10 years ago

We have used Men's Warehouse for 3 of our kids weddings but will not for our 4th. We accidently…read moreleft money in the pocket of a tux. Our fault, yes, however 1) why don't they have a protocol to go through items at drop off like a car salesperson reminds us to grab our garage remote. I'm sure this would save many people from losing items. 2) we called soon enough that they could have found the truck with the tux, scanned it, and found the money 3) we have asked several times who all scanned the tux and do they have cameras...they ignore this each time 4) they reply on yelp as if Alfred cares, but he's never to heard from again. He offers a phone number, as well as a menswarehouse listens email address. Nobody replies. Our kids' friends are all at that age of getting married. We will make sure to let them know not to use men's warehouse unless someone actually answers our questions regarding who all scanned the tux and are there cameras? Will you help return our stolen money? Somebody straight up stole from us. Ok Alfred, what nonsense are you gonna respond with?

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Men's Wearhouse
Men's Wearhouse
Men's Wearhouse

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American Eagle Outfitters

American Eagle Outfitters

3.0(2 reviews)
0.1 mi

The BEST customer service. All the girls were so sweet and helped me with everything. Was informed…read moreof all the deals AND they had an amazing selection of all their products. If I was from around this area I'd be there so much more often. Amazing place!

I never write reviews but I am going to for this one. If I could give this review 0 stars I would…read more This is by far the worst customer service experience, and experience overall that I have ever had. I had received a gift card from my 14 year old younger brother for $60, and when I went to go use it at this store, the person working at the cashier, (her name is Hailey) was rude from the start. She didn't smile and when I gave her my gift card she said there was only 12 cents on it. I told her that was not possible as the gift card had been with us since it was purchased a week earlier and we had made absolutely no purchases on it. She made calls and through the whole process when I would say thank you for your help, she would ignore me and was very rude. Finally she gave over the gift card and said that it was our problem to deal with and that she couldn't help us. We told her that it shouldn't be our problem because we had the card with the PIN number still unscratched and the proof of purchase with receipt. Hailey, the cashier, told us that she can't handle us anymore to her coworker and that she didn't like the way we were talking to her, rolled her eyes, threw our gift card to her coworker, Ellen, and walked out. We were relieved that we received a new worker and that she might be better, but without any respect to us as the customer, she said, "I will not serve you if you will act that way towards my coworker". We were absolutely stunned at this terrible customer service, as this is the worst experience we have ever encountered. We walked out of the store, cheated of our $60, without no help, or without any proper customer service. I am absolutely disgusted and disappointed with AE and will no longer be shopping here. Ellen and Hailey from this AE store in the Eden Praire Center were absolutely terrible, and should be punished for their horrible customer service and how they treated us. It's very sad that a company would cheat a 14 year old boy who saved his money all year to buy his sister a gift card, and there was no help in return of this situation. Very, very disappointing especially when we have the orignal receipt and gift card and every type of proof of purchase of the gift card. I am not only disappointed that we lost $60, but almost more disappointed in the customer service we received from Ellen and Hailey.

Earthbound Trading - homedecor - Updated October 2026

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