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Earth Customs

4.0 (1 review)
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Updated 3 months ago

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The Mail Shop, Etc - Parking lot is in the rear

The Mail Shop, Etc

(96 reviews)

I love Bruno and his shop. It's a local family-run business. Always a pleasure to get up there…read moreand send or return packages, reconnect with the family who's connected to the community. Great history of volunteering and contributing to the peninsula.

THE MALE SHOP! Zero…read morestars. Seriously -- the WORST SERVICE ANYWHERE!!!!!!!!!!!!!!!! Look at my other reviews: almost all of them are five stars. But I save a special place for the zero-star shops, and this is one of them, Bruno. This place is comically awful. I've unfortunately had to come here a half-dozen times over the past 20 years, and it's been the worst customer service every single time. The owner used to keep absurd signs behind the counter mocking customers for asking "stupid" questions. One sign even had a comment about "shooting" people for asking "stupid questions." His wife and kids are actually fine. But the owner, Bruno, is not friendly at all. He specializes in customer disservice. Last week I had to drop off an overnight envelope and asked for a receipt. Reasonable request, right? High-priority overnight package, you'd like proof you handed it over? Not here. His response: "What, you don't trust us? Does a drop box give you a receipt?" Bruno, a drop box is a locked, tamper-resistant steel container. You think it's acceptable to toss people's time-critical, valuable packages into an open cardboard box that's kept on the customer side of the counter? Ever hear of something called "mail theft"? Your lack of package security is appalling. So no, I absolutely don't trust you. Every corporate FedEx and UPS location hands you a receipt at drop-off. Shame on you for refusing and giving me a hard time! The owner does not care about you. He's nasty, rude, and disrespectful -- a jerk in every sense. Read the other reviews; this isn't an anomaly. I wouldn't be surprised if there are some serious skeletons in that closet. If you're in the area, please go somewhere else. There's a very well-run UPS Store across the street. If you need a FedEx drop-off, do yourself a favor and find another location. Caveat emptor.

PostalAnnex - Just inside these doors, you'll find everything for your business needs... and more, including a great selection of greeting cards!

PostalAnnex

(69 reviews)

I had a wonderful experience at PostalAnnex in Torrance! Shawn helped me get the right photo size…read morefor my mom's Indian passport application. He communicated with me by email, provided extra digital photos at no charge, and kept helping until the photo was accepted by the passport portal. I also brought my three children in for passport photos, and their pictures were ready in about 10 minutes. When I got home, I realized I wasn't happy with the pictures. I called Shawn, and he immediately invited us back for retakes at no extra charge. Shawn is kind, patient, and truly cares about his customers. Thank you for the amazing service! I highly recommend this location.

*This review is limited to my experience with the notary.* Quick back story is that the notary at…read moremy local bank was a no-show even though I had an appointment. Found my local Postal Annex and the person on the phone said they do have notary service and that their notary was indeed available. The young lady at the counter examined my document, ID, and fam member's ID and had us sign the document and their customer log. It was quite easy and their costs were fair. Declined their shipping options as FedEx Office in Torrance has a 2day flat rate of $11.90 which I used afterwards. PostalAnnex+'s notary was efficient and kind. She had a few customers in line waiting after me and they were all patient regulars that were familiar with Meena who was working by herself. Location is inside Von's at the Crossroads. On a Saturday morning plenty of spots in the big Crossroads plaza. If I need a document notarized again, I would return to Postal Annex+.

Postal Solutions - SUPER CUTE!

Postal Solutions

(123 reviews)

We always have a great experience with Postal Solutions. Our large load of packages are…read moreconsistently delivered on time and in excellent condition. The staff is excellent on being very professional (Alex, the owner, Maria, his wife, Jessie) yet warm, friendly, helpful with complex tasks like passport photos, packing fragile items, patiently and respectfully attending to senior customers who require longer time to complete their transactions and always going the extra mile in making sure all customers' needs are fulfilled. We appreciate the reliable service and attention to detail. Convenience & Speed: Thoughtful in offering a large table/desk with chairs for customers needing to sit down to do their business, other places only offer all transactions over the counter, disregarding senior customers' special needs and disabled needs. Postal Solutions has shorter lines and multi-carrier drop-offs (handling USPS, UPS, FedEx, and DHL in one place) We have used many of Postal Solution's services if not all during our long association of 24 years with them. We have 2 different businesses and almost daily use their services.

Run don't walk here for all your needs! Omgsh. I had items to send out and the customer service is…read moreout of this world. Thank you Jesse for making my life easier! The service was excellent. The price fair. Easy parking! Cute cards and other items too. This place is a one stop shop with amazing customer service!

Earth Customs - shipping_centers - Updated October 2026

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