They did a water test for us that came back positive for ecoli. We had to re do the test per…read moreinstructions from Suffolk. They did not use bleach. We did as per instructions. Our test was negative. I asked them to reimburse us for the original test which they declined to do. In my opinion they should not be doing water tests. Pretty poor customer service if you ask me. We won't be using them anymore and I can guarantee that. Had to give one star even though they didn't deserve that.

Oh so Quick, efficient, and was sooo thankful for there service! I enjoyed knowing he knew his…read morebusiness, and it definitely showed! Will always take the time to call them when needed! Plus, I love the "SKUNK" (PEPE LA PEW) was a fave of mine!!! To stop any problems, give them a call! They take care of your #2 business!!!!

Randy and crew did an awesome job replacing our water line even after been thrown a curve ball!…read moreGreat guys and we appreciated their service!

Working with Behle was by far the most frustrating experience I've had with a contractor in the…read moregreater Des Moines area. I can't recommend anyone take the time to work with them. Behle eventually completed the job, but not without revising the project plan three times. This caused costs to rise fourfold, along with holding on to larger sums of deposits over time. What was supposed to be a straightforward job took nearly three months to complete. Originally, we were quoted for an 8-foot trenchless pipe repair job. This turned into a full line repair, requiring an additional third-party contractor to dig in the front yard. It took Behle three separate trips to provide an accurate project scope. The job started in early April and wasn't finished until late June, cutting into a family vacation that we had set as a hard deadline. We were consistently left in the dark about the next steps, had no confidence in the accuracy or completeness of any quote provided, and had to chase down their office and management team for details. While Steve and Kelsey were professional and apologetic when discussing these problems, Thomas offered the typical excuse of blaming workers, saying, "people don't want to work anymore and it's hard to find workers." Thomas showed limited sympathy or understanding, and at the end, offered a measly 5% discount for our troubles. Poor project management and poor communication. They get 2 stars for finishing the job they were paid to do.

I would not recommend working with this company. They have poor communication across technicians…read moreand will recommended unneeded and unnecessary services for customers that are not the most knowledgeable. It took them 4+ trips to my location to work on the problem and they never truly corrected the issue. The next contractor we called identified and resolved the solution in nearly 30 minutes and was much more professional. While Roto Rooter seems to be available most times of day, it may not be a positive experience based on my personal interactions. I ended up having to spend over $1000+ on Roto Rooter and the final problem was not even fixed.

the lastest invoice i did not sign and i paid $3,000.00 in cash and the rest $314.79 in check…read more. the invoice does not say that. big problem with changing the invoice items... and lying about my payment which i talk to you about . now you signed my name without me even knowing about this. what kind of company does this??? seems the better business needs to know what you do. i am a senior and very shocked at this.

4.5 Had septic tank removed and new one installed. Great work done for us. Friendly. Good…read morecommunication. Cleaned up well. Did rut the yard with truck tires. May not have put in enough backfill or compact replaced dirt, but would still recommend.

Called for pricing and was quoted an affordable price. He said that he would call me back to…read moreschedule, which he did. They came out at scheduled time and completed the job. Very friendly and professional.

We had a sewer backup and Cooley's responded quickly. From the friendly receptionist to the…read moreknowledgeable technicians, we were extremely pleased. I'd call them again in a heartbeat.

Fantastic Company!!!! I can't say enough about the costumer service. The receptionist is always…read moresuper pleasant to talk to. The two young men that came to crush the septic at my demo property could not have been more professional. They were prompt, polite and extremely knowledgeful. I would recommend Cooley's for any of the many services they offer. I know I'll be utilizing them for my roll off dumpster needs on my demo project.

We had a fast and great install. However, if you have problems do not expect to hear back from…read moreanyone. I have left 15 messages in the last 6 months. We are scrambling every time we have problems with our pump. We've had sewage in our basement more times than I care to count. We've had to pay out of pocket for every failed pump (5 so far) and no one will come help us find the problem. They just blame someone else, and now won't answer any calls at all. I wish I never would have had River to River set foot on our property.

From the owner: River to River Onsite Septic Solutions installs, pumps and maintains all kinds of septic systems in…read morethe Ames, IA area. Our septic system specialists can design an efficient septic system and install it on your property in no time. You won't have to pay for monthly city water bills ever again. If you need your septic tank pumped or want to sign up for a septic maintenance contract, we've got you covered there, too. We'll make sure your septic system works flawlessly year-round. Reach out to us right away to arrange for septic system installation or pumping services.

Great service, very fast work on site with minimal intrusion.read more