Eagle's Nest was a beautiful venue but there were quite a few hiccups on the day of our wedding.
First, the table skirt for our head table had been discussed and we had settled on it being black. This was important as our colour scheme was blue and silver. I went to a lot of effort to ensure that there would be no yellow gold in any part of our wedding since I cannot stand the colour. When we got to the hall for pictures, I noticed that the table skirt was yellow gold. Thankfully it was rectified pretty quickly.
Second, despite spending time with a coordinator two days prior to our Wedding, and drawing out where everything would be. On the day of wedding, the tables and podiums were incorrectly placed and had to be rectified during the reception. The reason this was very important, was that we had organized our tables around the location of the MC's seat to make things easier for the MC during the evening.
Third, we had arranged in our schedule to have a shuttle for 6 of us (photographer, videographer, bride, groom, and driver) at the door for approximately 5:30pm. This was given to the hall prior to the wedding and featured in our conversations with our coordinator. We were told that even if we ran a little late, the driver would wait for us however long we needed. When we arrived, we looked for the shuttle but it wasn't there, despite it being a little while after 5:30pm. We took pictures where we could and came back to check, still no shuttle. At this point, we told our coordinator and she ordered a shuttle. The shuttle that came were two golf carts, not a proper shuttle, so she sent them away and ordered the shuttle again. Again two golf carts came. By this time our picture schedule had been eaten up by waiting, so we decided to go in the golf carts which resulted in our reception starting much later than scheduled.
Fourth, the only reason we ordered a wedding cake was for the bride to have cake. It was specially ordered since I cannot eat regular cake and wanted to have cake at my wedding. Our menu package included a piece of cake for each guest, but not sugar-free. It took a lot of work and lots of research to find a bakery that would make a wedding cake that I could eat. Unfortunately I never got to eat cake at my wedding. As per conversations with my coordinator the wedding cake we ordered had 3 tiers. The top tier was sugar free and two pieces were to be cut during the reception and given to the bride and groom, the rest of the top tier was to be packaged and taken home for our first anniversary. The other two tiers of the cake were to be put out for guests to enjoy. However, my cake was never served to me or my groom. It was simply packaged and given to us at the end of the night. So we spent hundreds of dollars just so I could have cake at my wedding, and now I will never have had cake at my wedding.
Fifth, we purchased platters of fruit to go along with the cake for our guests. We learned later on that the staff forgot to serve that as well and so on our ride to our hotel for our honeymoon I was forced to email my coordinator to let her know. It then took over a month to get the money back.
Finally, the staff at Eagle's Nest ended our reception early and forced us to pack up before midnight despite the fact that we had booked the room until 1am. We were told we had to get all our florists stuff out of the hall and out of Eagle's Nest because our florist hadn't made any arrangements for the hall to hold it for her. So rather than enjoying the last hour or hour and a half of our wedding, we ended early to pack everything up, and had to, spur of the moment, make a plan to pack everything up and take it home for our florist. We later found out that our florist had made all the proper arrangements and had offered to pick everything up the night of the wedding but was told by Eagle's Nest staff not to worry and to come the next morning, which is what she did. All in all, it was an unnecessary stress the night of our wedding, and really impacted our ability to enjoy the final hour or hour and a half of our wedding to fix a problem that was created by Eagle's Nest despite our vendors making the proper arrangements. It really was not a nice way to end off our wedding.
The food was great, the location was very pretty, the staff was nice, but a lot of the issues we experienced the day of, soured our memory!! read more