While visiting my wife in the hospital my car broke down. I called my insurance company, Geico and they sent Eagle Towing out. I was told in about 30 minutes, but they were there in less than 10. And this was at 9:30 PM. The driver, Travis, could not have been more helpful and had my car on the flatbed in no time. Fast and professional. Not much else you could ask for. Thank you Eagle Towing, and Travis, for making it a good experience. read more

I have a car that's newer with only 50,000 miles and I broke down hold off on Longview Drive in Sacramento. The heart of homelessness in Sacramento. Called my insurance carrier who said Eagle Towing has their contract. They had a contract to be at the breakdown location of my car within an hour. Approximately one hour out the truck drive by. I waved them down, but they ignore me. I call the dispatcher who tells me that they had another call. They were going to "" law-enforcement. After hanging up the phone I get a text stating I have to wait another hour. I call again hour and 45 minutes in and told "you have other options ". It's been 2 1/2 hours. No courtesy call no estimate estimated time of arrival. So I just called my son who has AAA to come help me. I will be raising this issue with Geico as well. It didn't matter that I was in an unsafe area. read more

Eagle Towing - Stuck in an unsafe homeless area for over 2.5 hours and just texts pushing out my Towing time. - Towing Near Me - Sacramento, California

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While I was at work, a tow truck from this company was parked on a very narrow one-lane road, completely blocking my friend's car in. She needed to leave for work, but the truck had been left unattended and we couldn't locate the driver initially. When I did find him, I politely asked if he could move the truck forward about 10 feet so she could get out. He refused and was immediately dismissive and rude. He then stated he was going to take his mandatory 30-minute break and said he was legally allowed to leave his truck in the middle of the road, continuing to block access. His tone felt unnecessarily aggressive given that I was simply asking for help resolving the situation. I then called the company directly to ask if they could contact the driver and have him move the truck. The woman answering phones was also rude and said "I HOPE YOU DON'T GET SHOT," implying she wanted me TO GET SHOT! It was a bizarre response when I simply asked her to have the driver move his truck ten feet. We sat there 20 minutes as he stood around not putting the car on the tow truck. At that point, I felt uncomfortable enough that I contacted law enforcement and filed a report. read more

I went in there helping a family member not knowing how any of the towing stuff works and Susie at the front desk was so so helpful and kind to the situation we brought to her table. Very informative and cared about the people that came in. Roach was also a very nice and respectful man. Overall good and smooth experience. read more

Requested tow through GEICO. ETA was 1 hour. It's 2.5 hours later and still no tow truck. Terrible service and business practices.

After going through 4 towing companies, Eagles Towing has shown compassion and professionalism compared to most towing companies out in Sacramento County. They were reliable by consistently following up with me on the car issues I was facing out in the rain and were timely with their arrival. Would recommend using them! read more

The best towing company in Sacramento and also affordable I had to get my car towed at the very last minute. Eagle towing came in very fast and helped me tow my car. I called other tow companies in Sacramento, but they were either way to pricey or had a long wait time I highly recommend this towing company. read more

Mark Pardo came to my rescue a few weeks ago when I got a flat in Sacramento. He was so nice, quick and very informative when I asked so many questions about changing my tire. I definitely feel rescued that night from his great work and conversation. Total delight! And this was late at night so he made an unexpected incident a positive turnout. Thank you Eagle Towing and Mark Pardo!! read more

Discovered I had a flat tonight once I got to my car from work. It was roughly 9 at night. I started my roadside service request through Geico. Their on call driver called me very shortly after placing the request and was helpful and fast. He got to me in a little less than 30 minutes. He was nice helpful and quick. Thank you! I didn't get his name, wish I had. read more

We are NOT happy about this company that was sent out to us AT ALL. We were told they were a very experienced company that ties vehicles with no wheels/tires. We had completely trusted them and they damaged our vehicle it the most careless extent. The gentleman that was sent to us was NOT experienced what so ever and did so much body damage to our vehicle.. it was dragged , bent, dented , bumper from the rear and now front end is hanging off with the guard on the bottom hanging off.. you guys should invest in your company to have UNIVERSAL tires put onto vehicles like this !!!! And not just drag it on boards... also have people more experienced and SAY THEY CANNOT DO IT if they feel it's a tough job! read more

Eagle Towing - Towing Near Me - Sacramento, California

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Over and hour wait. Found out when the driver got there that it's 10% fee for using a CC

We needed a tow after an accident and they tow showed up as promised. Mark helped us get our car towed. He was very professional and informative. He made a bad day so much better! Thank you Mark and Eagle Towing, would definitely recommend!! read more

I have used these guys three times and the experience has been consistently great. Not your average towing service. read more

Had a car accident they told him only the diver and a person to go in the gate and had 2 workers watch them to get personal item, by mean the driver was hurt read more

After a traumatic night of being stuck on the side of the freeway and being on the phone with insurance for over 2 hours police assisted us and called eagle towing, The truck was at the location in less then 30 minutes and Fred was super nice and helpful! We were extremely stressed and as soon as Fred was there we immediately felt safer. read more

My brother in law got in a hit and run and his car was towed here. He forget that his house key was on his car ring as he was dealing with insurance, sac pd, and everything else. We went to the tow garage to get the key and the lady that met us was such a witch! She had a major attitude. This is our first time so we didn't know anything about protocols or anything. She said "you guys should of called now it's going to be $100 gate fee", well I didn't know that! Now we are waiting an hour to have some down with a key and still have to pay $100. She had the worst attitude ever. read more

Recently needed a tow and my insurance company referred me to Eagle Towing. The dispatcher and the tow truck driver were great and easy to work with. Thanks to the tow truck driver, Mr. Fred, for helping me during a time of need. read more

Eagle Towing is amazing! Kevin saw me on the side of an extremely busy Freeway, stopped and the save the day by changing out my tire. He was polite and efficient. Thank you for getting me out of a dangerous situation. Would highly recommend Eagle Towing. Thank you Kevin! read more

Suzy was the sweetest most warm person I've ever dealt with. She could have been very rude, and not listen, but she was so patient. She told me all steps I needed to take in order to get my car out. Having your car towed is a stressful event, and she was so kind and understanding. 'Roach' was a cool dude too! Thank you Eagle towing for your kindness. read more

My car was towed here after officer called it in. After much confusion and frustration with the officer and my own Triple AAA service ( they refused to pay for my tow, what's the point of plus membership?) , Eagle Towing kindly gave me advice . They reminded me that I didn't have to pay for anything and stressed that I call my insurance company . Rich was very helpful and compassionate to my needs and help me feel better during a very overwhelming process . In the end my insurance company did in fact pay them and I was not liable for anything . read more

After a pretty big car accident, these young men treated me with kindness and concern. They were quick and efficient and I thank them for all of the above. I would definitely recommend this company to anyone . read more

First of all I want to thank Richard for helping me with my tow. I was impress with his knowledge and skills in towing. I will be definitely be calling you again. Expert in towing large trucks . read more

This POS business showed up when I called 511 after I was stranded on the freeway. My gas gauge was acting up and I ran out of gas. Dumb-yeah. After waiting on the 50 near 59th St. for over 45 minutes the driver informed me that they do not carry gasoline. He then told me that he would happily tow me less than a mile to 65th Ave. for $230.00. I told him where to stick that and I ended up walking to the nearest station. The driver was super friendly and courteous though, so I had that going for me. read more

No stars for garbage service, slimy management, "unless he was lying about that too" and taking advantage of an elderly man. We couldn't get your car to get service, don't worry we will just put it on the Lot and charge you storage fees for four days. Really ? Wow! And a supposed reputable insurance company was involved and they dropped the ball too. So now we have a car with an open window sitting behind a bush in the ghetto because of some double talking tow jobs. Please be careful for these businesses out here around your elderly. read more

I had a flat tire, called my insurance carrier, they dispatch Eagle Towing, they came in the time frame specified, Driver was down to earth and friendly. Towed my car with the extreme care it deserves. **Note** Regarding the reviewer who mentioned they wouldn't allow her dog in the cab. Sorry to break it to you lady not everyone is comfortable around animals. Dog owners feel they are entitled and feel the world revolves around them. NEWS FLASH some people are allergic to animals. I have nothing against dogs owners but keep your dog away from me. its like dope and cigarette smokers keep it to yourself. Don't force your entitlements down other people's throats. read more

This company is so trash what kind of tow company sends a truck without an air hoses like this a fundamental a tow truck should have these things read more

An update: I had a little tiny button fall off of my keys that I didn't even realize was lost. One of the drivers who drove me home after the office was closed when my car was towed put it in the mail and sent it to me. The service here is seriously the best and I cannot give them any higher praises. read more

Eagle Towing - Towing Near Me - Sacramento, California

Eagle Towing is a joke! I called them at 2:20pm on a Thursday, they told me a truck would be there in "30 to 45 minutes." At 3:30pm, they called me to tell me the driver was running late but he was only "15 minutes away." No biggie, I'm pretty patient and realize that things happen. Well, I finally got fed up waiting at nearly 5 o'clock and called them to cancel since the shop I was going to get towed to closed at 5:00pm anyway. The dispatcher sounded annoyed like I had just taken money out of his pocket or something. Look, the worst thing you can do when you're running a business is to promise things to customers that you can't deliver. I'm sorry, but when "30 to 45 minutes" turns into over 2 and a half hours, I'm all out of patience and I really don't appreciate the extra attitude. Take my advice, avoid Eagle Towing at all costs. read more

Thank you, Mark at Eagle Towing. I haven't had a lot of experience with towing companies, but, what experience I have had has been negative. Not today. The dispatcher was very friendly. She gave me an estimated ETA of 10:20 and at 10:19 Mark text me. he would be there at 10:22, and he was. He made the process painless and simple. I would definitely ecommend them. read more

I was involved in an accident over the weekend and the police department towed my car to Eagle Towing. I called my insurance and they told me that I needed to go there and release my vehicle so that they could get my vehicle to the shop and fix it. I also needed to stop by and grab my wallet and backpack and a bunch of other things I left in my car. When I got there I was greeted by a young man at the window, he had a hat and a beard and was pleasant. I was upset about the situation already and he assured me that it was very common and he sees accidents like mine all the time and that mines was not as bad as it could have been. The trunk of my car wouldn't open and he was kind enough to run and grab cables to jump start my car so that I could grab everything I needed in the trunk. He also was extremely informative, was easy to talk to, and made sure I did not leave any important belongings behind. When I left, I got a call from someone at Eagle towing, I cannot remember who it was at the front desk, but she was a woman and I believe her name was Susie, she told me that I needed to go to the police station and get a police release in order for Eagle Towing to release my car to insurance. She apologized for not letting me know sooner, but honestly I am glad she told me at the time that she did because it worked out perfectly, I was right next to the station already! And she did let me know within that small time frame so I was able to get the police release within the same day and dropped it off at the office. Everything was taken care of from there. She was extremely helpful, patient, and gave specific and easy directions so that I knew exactly what to do and where to go. I must have been a frantic mess but because they were so helpful it really put my mind at ease. Overall I am really happy with the service I received from Eagle Towing, especially since it was my first time having to deal with such a mess and they made it very easy, straightforward and comfortable. read more

Our car broke down on the freeway and an officer pulled up to help call for a tow. Not knowing what towing company would be dispatched to our aid, Eagle Towing came out to assist. Everyone of their staff was friendly from the beginning. The gentlemen who towed our vehicle offered us a ride (god bless!) and Susie was a sweet heart who helped us with paperwork. Each staff member was really helpful. Not being locals to Sacramento, I know who to rely on next time for any towing services. Thank you guys for your services and I would highly recommend! read more

Avery was super friendly and easy to work with! Very professional but also relaxed, patient and flexible. I appreciated the service with these guys!! read more

I had to go pick up my brothers motorcycle after he was attacked in a road rage incident , the police had the bike towed by Eagle Towing . When I went to pick up the bike I expected the worst, I had felt with other tow yards in the past with less then friendly employees . I was surprised to find everyone in the office extremely helpful ,and the cost was less than expected . I would definitely recommend this tow company. read more

Eagle Towing was a great company in a very stressful situation. They arrived very promptly, and the driver was very friendly and professional, and took my car directly to my auto shop. I wish I caught the driver's name, but my receipt says he is driver #35. The dispatcher that answered my call was extremely nice also. I will definitely use them again. read more

We had our vehicle stolen. Once it was recovered, Eagle towed and stored it until we returned to town to claim it. They were easy to work with and I didn't feel like they were trying to gouache or inflate their prices. The owner was kind and referred us to his neighbor mechanic to fix our ignition cylinder because we couldn't drive it unable to insert key. He could've had us store it another day and charge us and had us find our own solution.... But honest business people do not do that. Thank you Eagle towing and your staff. read more

Waited for nearly 45 mins. in the dark on a cold January night. When they finally arrived the driver refused to allow my 7lb dog to ride in the cab, even though I had a pouch & blanket for him. He said he could ride in the towed car! I asked him if he'd let a child ride in the towed car & he said, NO, that'd be dangerous..." Even the dispatcher, whom I pleaded with, said no & "what if the next passenger has allergies & gets sick." So I had to call a cab (another 30 mins in the cold) that cost me an additional $25 to get home. THIS TOW SERVICE IS HORRIBLE. You better make sure you don't have your pets in the car with you when you break down, or he'll leave you there. read more

James (w the long hair) did amazing job towing our motorcycle. Professional and curteous. Took very good care of our bike. Made us feel at ease and taken care off. Would call on him again! read more

Would never use these people. Their truck driver hit my car and did over $5k in damage. They refused to pay for their error. Even after the insurance company chased them for like 9 months. Avoid Avoid Avoid.. read more

My Ferrari needed a tow to my mechanic for some transmission issues. Geico dispatched Eagle Towing. The driver had plenty of experience with exotic cars and took the necessary care to get my car safely to the mechanic. I was very impressed by the level of service and care the driver showed throughout the tow. Thank you Eagle Towing! read more

My car needed a jump start on a Sunday afternoon so I called Eagle and they were here within an hour. Joe was their technician and he was extremely professional and helpful. I'll call on them again but hopefully I won't have to! read more