We had our roof replaced after discovering mold growing in our attic. A few years later, the mold returned and they came back under warranty to "fix" the issue. Then the mold came back AGAIN, and after months of trying to get in touch with them and being repeatedly ignored/ghosted, they finally came out and told us the issue was "poor ventilation" and not a roof problem. What's frustrating is that this was never mentioned during the original roof replacement or during the previous warranty repair. If ventilation was the cause all along, why wasn't that identified years ago? Communication was extremely poor. We constantly had to track them down for answers, and at one point we were even told the company was no longer in business. Overall this has been an incredibly stressful experience dealing with recurring mold problems, lack of communication, and no accountability. I would not recommend using this company. read more

If I could give negative stars I would. They installed an entirely new roof 5 years ago. Jan of this year, during a terrible snowstorm water started leaking through my windows. Called them to fix, after numerous calls and follow ups they finally came out. The owner son looked at the roof and said the pitching was wrong and first few rows would be repitched. He did the work in like an hr (which I thought was fast) and said issue fixed. Fast forward 6 months later and the roof is again leaking in the same exact spot. From the looks of the roof, he did absolutely nothing the first time and just added glue and caulk to seal up any cracks. Called them on a Sunday and the owner answered and said he would call me back Monday when in the office, no call. It's been about 2 weeks now of calling them 2 times a day and no response!! They have completely ghosted me. This is the worst craftsmanship and customer service EVERRR!! IN SHORT, DO NOT TRUST THIS COMPANY. THEY ARE COMPLETELY FRAUDULENT. I WISH SUFFOLK COUNTY WOULD CRACK DOWN ON THIEVES DISGUISED AS CONTRACTORS.​​ read more

Kind of disappointed in the service and writing this review. Had a leak coming through the roof, they came and replaced shingles along with matting back in July 2023. Afterwards it still leaked, and then they verified it was coming through my windows frame from outside. They caulked it and verified this as well. A few months later, with a heavy rainstorm, it is still leaking. I called Saturday, they said they would call be back the same day to check for availability. I didn't get a call back, so I called the next day on Sunday and the lady gave me her bosses cellular to text him directly. I sent him a detailed text on what is happening and did not receive a response. I texted the next day on Monday, and didn't receive a response. I then called next day Tuesday, and she said let me get back to you. I finally called again (28-Mar-2024) thursday and she said someone will come 2PM to check it out. The worker called saying they'll be later around 4:00 or 4:30 PM. I get a call from Jasmine (company) saying that someone came and said it was actually windows and I would need to get it caulked. Nobody came to my house, I verified through my doorbell camera also as I work from home all day. She said she'll call back and I haven't received a call back since. Above was my original review, once I posted it they reached out to fix the issue. I also found out the number they gave me that was the boss, was actually the receptionists cell number so she lied on that. Anyway they came and said I would need to get the whole thing redone, which I said ok to. They did the work, broke a part of the rail and it's been 3 weeks now since and I have a tar smell coming through the room. They did however fix the leak it seems like. This roof tar is smell pretty strong and bothering and looks messy, I kept texting and asking if it was normal and no response. I'm pretty much done with them now read more

Eagle Roofing Contractor - Roofing Near Me - West Babylon, New York

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I hate to report negative reviews but I need to for others to know what a mess of a company Eagle was hired to fix a leak caused by flashing for 1,800 but no success. getting then back was hell and still no success I had to have Servpro evaluate the issue. the issue was photographed and was obvious and eagles crew couldn't identify the problem. unprofessional rude Quality is poor never resolved I'm on to Servpro recommendation never pay these guys full up front until you know the problem is fully resolved in your favor lesson learned read more

They did a quality job on our roof and fixed an issue when we brought it to their attention. Four stars because they damaged our front gate and did not repair that. read more

Eagle is the best! Byron promised us a roof on 3 days and delivered! Professional, honest, skilled - what more can I say? Fairly priced!

We had Eagle roof complete a new roof for us in November 2023. We have several leaks, and no one is returning our calls, texts or emails to have this repaired. read more

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After hiring eagle Roofing we got off on a bad start. All I needed replaced was part of the aluminum siding and I wanted a 12foot piece not a 6ft piece and I got a 6ft piece so that had to be replaced so his brother fixed that problem and that was fixed but not the 1/4 that was still missing. So it took 2 weeks later and me saying that I was going to give him a bad review his brother came back and fixed the problem today . So please check what they fixed before u let them go. OTHERWISE just so u know check to see if the problem was fixed in the 1st place. He is a hard worker and they did a good job but took long and aggravation to repair the small problem I had. But Byron did come through! . read more

Eagle Roofing is Awesome ! I specifically worked with Carlos and it was a great experience . He was responsive , gave me a fair price , and provided me pictures of my roof throughout the entire repair . He kept his promises and I will call this company in the future and recommend them to my friends and neighbors . The roofing guys came to my house on time and they were quick and efficient . Tonya G . read more

I feel obligated to write this review as a public service. I seriously think many of these reviews for Eagle roofing must be fake (my next door neighbor used them as well with a similar negative experience as our family - terrible after we were sold a bad roofing job; found out too late that they were bad from my neighbors when I sent them a note saying not to use them after both of us already had ). They were polite, friendly, responsive in the bidding/ sale/ quote process. They then performed work which was incredibly sloppy. Tar tracked from the outside onto our interior floors. Tar on the terrace walls (the place they reroofed is a patio terrace where we sit outside and enjoy a drink or dinner). They ripped out the casing around the skylight and threw it away leaving an unsightly and expensive mess, which we had not agreed to prior to work beginning (job order specifically states they would save it and would put it back on). After the first rain, the tar leaked into our home covering our stairs and walls causing a lot of damage. I called them, texted them, sent emails. It tooks months to get them to return. They did not stress test upon return. They added some more tar. After the next big rain, the roof was still leaking. I messaged and called. Repeatedly. No response. They just plain stopped responding. We spent 6k to re-roof a small terrace. It was supposed to come with a 10 year guarantee. I'm not sure what they're guaranteeing. It certainly isn't their work. Stay away. The reviews here are likely fake. I hate to blast small businesses. But this is one people should stay away from. read more

It's raining, it's dark out, it's past regular business hours. Our roof decided that it's a good time for a show-and tell leak. Stressed out about it, Luis of Eagle Roofing came within an hour and did a patch work that stopped the leak, enough to save us a few days before insurance can estimate and do the job in broad and dry daylight. He was quick, efficient and easy to talk to! He was knowledgeable and knew exactly what to take care of and solve it to prevent further trouble. Any emergency, don't hesitate to call and look for Luis! read more

Excellent service. Received a fair estimate from Byron, who arrived on time and was very thorough in his description of what work would have to be done (flat roof replacement). It was a slight challenge getting the appointment because of my work schedule, but Byron worked with me to get a good date. His crew arrived on time, kept me informed during the job and left the place spotless. I fully recommend Byron and Eagle Roofing for all of your roofing needs. Be careful though to make sure you are getting the correct Eagle Roofing. It seems there are a couple of other companies using an Eagle Roofing name. You don't want anyone but these guys. read more

Eagle Roofing Co is absolutely The Best!! Immediately come to see your concern. Fairly priced & amazing professional work. Had a roof leak & a much needed roof replacement. Called Eagle- immediately came to see problem & give estimate the next day. Worked with me on start date (requested Friday due to work.) Eagle Roofing workers extremely professional- top notch & great cleanup. 100% Excellence read more

This was the worse experience. Totally unprofessional, even when it came down to payment, my contact Byron wanted me to write a check to him directly and not the company. Bottom line they did a hack job on the roof and my roof is still leaking. . They did not honor their warranty. Byron ignored my calls and would push me to voicemail. I tried to call their offices. I kept getting virtual assistance on the phone that said they will contact the owner that they will escalate the issue and it was all lies. Non of my calls were returned. There many offices and locations are a fraud . One of their locations is an empty parking lot with a broken down trailer. Another location I tried to go to didn't exist, and the one that actually exist. No one was in the office is just really attractive signs saying call them for work.. many of the bad reviews someone from the company will either try to erase them or make a statement saying we don't see you as a client in our records. At least from my experience this company is a huge scam. read more

I contracted with Eagle Roofing for some repairs this summer. Their repairs caused a leak in my guest bedroom. They came out three times to repair this damage to the roof, however the leak is still active. The last two times, the contractors were late, late cancellations, or no-call-no-shows. When I called outside contractors to review the roof, they confirmed that the work completed was incorrect and incomplete. The contractors left non-roofing tools on my roof and the work was done incorrectly. Because of this - I now have to fully replace my roof. I contacted Eagle Roofing four times in order to file a claim on their insurance for the incorrect work. They have yet to return any of my communications. Do NOT use them. read more

This is my second time using Eagle Roofing because they do a great job and get right to work when they arrive. I changed my gutter and wood pieces on the side of the house and attic, also replaced some missing shingles. Byron and his workers are very professional and I can reach him anytime if there's an issue. read more

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This is the second roof job I selected Eagle Roofing Contractor. The did an excellent job for my flat roof. The price is very reasonable. I would like to said "thank you to Eagle Roofing contractor's staff again". read more

This company did not stand by their 10 year guarantee. They have been completely unresponsive. After 6 months of hounding the company one of the "owners" agreed to credit me for the issue. He then went back on his word - the roof continues to leak, they continue to be unresponsive. Shoddy work, and horrendous customer service. Do you're research. This is not a reputable company. read more

Contacted Eagle Roofing to repair a leak in my roof based upon all of the 5 star reviews on Google. At first I was impressed with the company, I contacted them on a Monday morning after Hurricane Henri and they came out that afternoon. Carlos and his team member were very professional, they appeared to know what they were talking about and told me that they could repair the roof and would email and text me a quote. That same day I received the quote, I accepted the quote, and was advised upon accepting the quote that somebody would contact me to schedule a date for the repair. I waited 2 days without anyone contacting me before I contacted them again. FYI when you call them you get sent to a call center, which I'm pretty sure isn't local. Every time I called I got someone different, although they were always kind and pleasant to deal with. I then received a call that night from Carlos and was scheduled for the following Tuesday morning which was perfect since the remnants of Ida were forecast to hit the area on Wednesday. This is when my experience with Eagle Roofing took a turn. I was told the crew would be at my house on Tuesday morning between 8-8:30am, however by 9am no one had shown up. I called to confirm they were still coming, of course I reached the call center and was told someone would call me back. About a half hour later I received a call from someone, I believe his name was Francis, who told me that no one would be coming out because they were working on a large commercial job and some workers had not shown up; the earliest they would be able to come would be Friday. I explained that it was extremely unprofessional that no one contacted me to let me know they would not be coming, after I had already taken the day off from work and we were expecting the large rain storm the next day! I also was extremely upset because while I understand that a large commercial job pays more than my small repair work, if you don't want to take on smaller jobs then just let your consumers know. An hour and half later I received a call from the same person letting me know that they had found workers and would be able to come and do the repair. At this point how could I possibly rely on a company who lacks communication and clearly doesn't care about it's smaller customers, so I let them know I would not be moving forward. Long story short, I wouldn't trust this company to do any repairs on my roof. I'm not sure how they have so many 5 star reviews, but I will make sure to check back to verify my review is still here in the future and that they aren't paying to have their reviews cleaned up. As a new homeowner I rely heavily on google and other peoples reviews to select contractors and I hope this review helps people make an informed decision. read more

Quality and value does not exist in this company. Quality of work put into the "roofing" jobs are poor and are truly unacceptable. The value that the owner Hector gives his workers is a shame. Reviews says it all, pictures show it all. He doesn't pay his workers and he scams all customers into a great job but in the end, it's all a whole bunch of bologna. Please go somewhere else if you love your home and want a much more professional job. read more

I don't know where to begin! I'm so very grateful to have found Eagle Roofing Company!!! I contacted them in regards to do a roof inspection on a house that I am in the middle of purchasing. I spoke with Carlos, he was very helpful and knowledgeable. He was able to get his brother Byron to inspect the house the very next day! When Byron arrived he was so detailed, efficient and thorough. He did a full walk through and then actually went up on all levels of the roof with a ladder. He explained everything to me in a manner that I could understand, showed me evidence of his findings and took pictures in real time and sent them over to me. I'm so appreciative of his honesty and I highly recommend them you all ur roofing/siding needs. The advice they provided gave me great insight and security for my next steps in this home buying process. I was also given a quote that is comprehensible and reasonable for all the work needed on the house. I'm so lucky to have come across them! read more

Eagle Roofing Contractor - Roofing contractor inspecting roof - Roofing Near Me - West Babylon, New York

Do not even consider hiring Eagle Roofing Contractor, Inc. to fix your roof. A picture tells 1,000 words. Take a look at the photo of the state in which Eagle Roofing Contractor left my roof. It seems to me that Eagle Roofing Contractor, Inc. didn't even use the correct size shingles. And look how the roof buckled so soon after Eagle Roofing Contractor, Inc. completed their work -- within days. Even after I got Eagle Roofing Contractor, Inc. to come to try to fix their horrific work, a leak persisted in the very area they claimed was finally fixed, which I was lucky enough to discover on Christmas Day before it totally ruined my floors. The leak has already caused significant damage to my ceiling. I remain at square one -- having paid thousands of dollars to Eagle Roofing Contractor, Inc. with the very leak that I started with when I first made the mistake of hiring them. Carlos of Eagle Roofing Contractor, Inc., in particular, lacks any professionalism in my opinion whatsoever and I strongly believe absolutely cannot be trusted. He is unkind. He tells untruths and makes promises he does not keep. It seems to me he just wants to take peoples' money in exchange for horrific work that does not address the problem whatsoevert. Eagle Roofing Contract, Inc. even charged a significant undisclosed credit card fee, which I had to address with them. Avoid Carlos and Eagle Roofing Contractor, Inc. at all cost! Don't walk away from Carlos and Eagle Roofing Contractor, Inc. Run away -- and run fast -- from Carlos and Eagle Roofing Contractor, Inc.! read more

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If I can give no star, I would. On November 18th 2021, Eagle Roofing was done fixing the leaking issues. However, in less than 6 months, it's leaking again which is unacceptable. NO ONE WILL ANSWER whenever I contact the office, and the mailbox is already full. Finally, after calling so many times and after I sent pictures with the leaking issues, they said they would come and fix it, but THEY NEVER DID. My project is under a 10-year warranty, and obviously, they are not honoring that. I am never the type to leave bad reviews, but this company leaves me no choice. Bad customer services and no follow-up with unresolved problems are two main thing I will tell all my friends, relatives, and coworkers to NEVER use this company! read more

Very respectfully great service everything done correctly would definitely recommend to others great work

DO NOT USE THIS TOTALLY UNPROFESSIONAL COMPANY. We had our roof repaired and it wasn't done adequately. Bryon came back to inspect and we made a date for the repair, which he acknowledged needed to be done. That was weeks ago and they never showed up, never called, and Bryon was unreachable by phone or text. After calling the company five times and being reassured that he or someone else would get back to me, it never happened. Highly unprofessional, extremely inadequate in their lack of response. Although the cost of the roof was less than other companies, it was not worth it at all, and we will in the end pay more to have it fixed. I'd prefer to give this company 0 stars because that's what they deserve. read more

First things first everybody there is really nice people especially Jazmine she took care of us we have a problem we had to straighten out prices right and the job nice and everything is efficient efficient I said they finish in one day and they did have a great company hire them again anytime read more

Had many leaks due to my roof. Called up Byron and he came and met me the next day. He inspected my roof and told me how much it would be, helped me out with the price . 2 days later my roof was fixed. Very professional. I highly recommend ... thank you Byron read more

Byron and his brother came and showed me all the materials they will be using for my roof. Also showed me 2 types of materials of my choosing. Gave me a great deal on the cost. He said they will start next day at 8:30 but guys came in at least 45 minutes before which is great. All the workers were professionals, respectful and kind. Answered all my questions and when I asked to see the materials they were using they immediately opened a pack and showed me. They kept send me before and after pictures on my phone and even took a video with my phone on the finished product. The work was done at a reasonable amount of time and they left everything clean. Very happy with the work they provided and love my roof. Thank you. read more

Outstanding company!! Very professional, informative and helpful. Within days they scheduled my roofing job, and they even came two days earlier than expected which was fantastic! The crew was great, very polite and respectful. Carlos was so great! Every question we had he answered without hesitation. My roof was done in one day and we are completely satisfied with it! I recommend this company to anyone. Thank you Eagle Roofing for your professionalism. read more

I used eagle roofing from West Babylon, N.Y. I'd say run and do not look back! Use a reputable company not one that proclaims they are in business for 25 years when actually only 3 years is the truth! They will say anything to get a roofing job and your money! You will be told you can pay by different means but then told they want the CASH! Give them the cash and you will never see them again! The job was ne er completed!!!!Forget about the 50 year warranty that eagle promises on your contract. You will never see it as they are incompetent to fill out the necessary information that goes to owens corning! I spoke with Jason, who says he will be there but never returns, calls, emails or texts you back. You have to run after him like aittle baby! As for Mr.Lopez, the owner, he is just as bad! Sent them letters, but they never picked them up at the post office! Typical! They must be use to getting registered letters from l as lawyers!!! I found out the truth from owens corning about eagle roofing's incompetence! I have given owens corning a detailed review to their leadership group who wanted to know how their contractors are treating their customers and how they are using their brand! DO NOT FALL FOR THEIR REVIEWS ON THEIR WEBSITE! IF YOU HAVE A COMPLAINT CALL OWENS CORNING! THEY WILL LOVE TO HEAR FROM YOU, AS THEY ARE NOT HAPPY WITH EAGLE REMODELING/EAGLE ROOFING OR WHATEVER NAME THEY ARE USING NOW!!! read more

Seriously committed to your roof. The workers were very professional in addressing a few problems that we had In a roof that connected an add on Florida to the main structure of the house. read more

Tropical storm Isaais got me pretty good...They showed up fast after I had a leak from a temporary repair They put a tarp on for me-the right way... and I will definitely use them for the final repair- Very professional and certified with Owens Corning. Thank you Carlos and Hector ! read more

We had our roof, overhang, soffits, & gutters done. Such hard workers- excellent job! We dealt with Carlos who was very helpful! Would highly recommend read more

august 2019 i contracted eagle roofing contractor inc. to do replace my roof. the experience was not a good one. the job was incomplete. they did not do what they promise and charge me for. the one thing they were interested in, was to get their 9000.00 dollars charge to do the roof. i never received my warranty papers. i am happy i kept the last payment of 1,000.00 dollars. they didn't even check back with me to see how the job was or if i had any more problems and concerns. the roof is still leaking from the original problem and reason i had the roof done. today is june 15, 2020 still. have the problem and they have 8,000.00 which i still have to pay back. read more

Great company!! Hector and his crew were top notch craftsmen. I would highly recommend this company for all your construction needs around the house. Prices were very reasonable and they did a quick, perfect number of jobs for me and left with no mess whatsoever. read more