Want magnificent and top notch service when purchasing a home? You have came to the perfect place…read more Alonso Lerma was very professional and knowledgable and was always willing to take our calls to walk us through any questions we had along the way. He constantly kept us informed on our loan progress and was a pleasure to work with.

Chris Decker was my primary point of contact, and I couldn't have asked for a better experience. He…read moreis exceptionally professional, patient, and thorough. Chris took the time to answer all of my questions -- even the repetitive ones -- with clarity and care. He consistently maintained proactive communication, keeping me informed with regular updates throughout the entire loan process. I will absolutely reach out to him again when I am in need of his services in the future.

I didn't end up originating my mortgage through him, but I just had to come on here and say I…read moreHIGHLY recommend Drew Clemans for your mortgage origination needs. Throughout my entire home buying process Drew was generous with his time and expertise, literally every step of the way. His bio mentions that his approach is rooted in education, and that really came through in my experience. He took the time to make sure I understood what was happening and why, which made the whole process feel a lot less overwhelming. His advice was thoughtful and tailored to my situation, never generic or salesy. He knew I already had a lender but he was still willing to give him time and advice with no strings attached. He also connected me with a homeowners insurance agent who ended up getting me a much better policy than what I was originally planning to sign up for. That referral alone made a huge difference. Drew is the kind of person you want in your corner when you're navigating the home buying process. Knowledgeable, kind, and genuinely invested in helping people. I truly can't recommend him highly enough.

I worked with Drew as a first-time home buyer, and he honestly made the whole process so much…read moreeasier. I ask a ton of questions and tend to overthink, but he was patient the entire way through. He was quick to respond (even over text), always kept me updated, and made sure I actually understood what was happening at each step. Most importantly, he gets things done and is always on top of everything. If you're looking for a lender you can trust, especially if it's your first time buying, I definitely recommend Drew and the Transparent Mortgage team. They were great to work with.

Aloha. If you need a lender who actually understands real estate investing and doesn't panic at the…read morefirst sign of a complication, look no further than Griffin Funding. I worked with Marina Oliver and Shell Contizano on a cash-out refinance for one of my vacation rental properties. Because the property has an ADU and my financials involved multiple businesses, a standard loan wouldn't work. Marina expertly guided us into a DSCR loan. Along the way, our title report pulled up an old judgment that wasn't mine and a pending insurance lawsuit. Where other lenders would have backed out or delayed for months, Shell and Marina communicated clearly, told me exactly what documentation they needed (like an identity affidavit and an attorney letter), and pushed the file through underwriting without missing a beat. They put in the elbow grease and got it done. Five stars all the way. Mahalo!

As an experienced Asset Manager with a company overseeing a portfolio of properties, we are sharing…read moreour experience with Griffin Funding for the benefit of the public seeking mortgage loan/brokerage services. * We engaged Griffin to advise us on options for a DSCR 2nd Loan (i.e. 2nd-lien priority). After many hours of extended discussions and emails over many months with the Loan Officer we felt our situation was clear and a subject property for the loan was selected. * We were given verbal assurances that based on the estimates, projections and models shared and discussed, based on the cashflow and DSCR ratio of the property, a loan would be approved. * An appraisal was then requested and ordered by Griffin. We paid $825 for the appraisal fee. * We then stated the loan amount could be adjusted to meet the DSCR ratio requirement. In the meantime, we met on-going, voluminous documentation requests. * Thereafter, the Loan Officer informed us there was a $100K minimum loan policy but agreed to lower the loan amount to $60K in order to obtain approval. At the same time, the Loan Officer stated the appraisal had nothing to do with the loan approval. * Next, we were told that Griffin would not allow an exception to their $100K minimum loan policy and therefore could not approve the loan. The Loan Officer then (again) proposed we switch to a 1st-Lien Refi (requiring a refinance of the entire loan balance from approximately 3% to 9%+, an option we clearly ruled out at inception). * At that point, we requested the $825 appraisal fee be refunded given the minimum loan policy was not made clear at the outset and the Loan Officer stated the appraisal had nothing to do with the loan approval. Surprisingly, our request for a refund was met with immediate rebuttals, reprisals and accusations. When we referred the matter to the CEO of the company noting Griffin's standard email footer "...our CEO would love to hear from you...", after approximately three months we received an email response. Rather than reaching out to discuss the specifics of the situation, address concerns and consider a reasonable resolution, we were again met with absolute rebuttals and refusal to take any further action. Upon expressing our dissatisfaction once more the response was "...refer all correspondence to our attorney...". In our opinion, individuals and businesses seeking real estate funding/loan services are well-advised not to engage Griffin Funding.

We love this location, we have never ever had any issues with service or friendliness. Sometimes…read morethe wait times are a little longer, but the employees at the desks do come up and pull customers out of line to assist and alleviate wait times. We have never encountered a bad experience or had negative interactions, everyone is generally always friendly and helpful whether it was loan applications, questions, withdrawals/deposits, etc. on our last particular visit, there was John who seemed to be shadowing a new-ish teller. They were both very congenial and chatty throughout the transaction. We love Navy Federal and their customer service whether it is over the phone or in the branch. We have been loyal customers for over 2 decades!

I have been banking with NFCU for over 15 years. NFCU is a nationwide credit union, however I have…read morenoticed the service and dependability have began to lapse. Simple things like stocking the ATM with money over holidays seems to be a problem. Vehicle loan rates aren't even close to competitive. I attempted to finance a used vehicle loan with them. Their offer was 2.5% higher than other credit unions. Thats huge! Schools First Credit Union, San Diego County Credit Union and LBS Financial all came in with offers at least 2% lower. It's quite ridiculous and honestly Im beginning to lose faith in them. Save yourself the hassle and take your banking elsewhere.

Love Frontwave, we opened a new business in Temecula and love being able to have the Temecula…read morebranch down the street. The entire branch is filled with employees with great attitudes; they are always happy and welcoming.

ROSALIE Go Siong is the best banker (universal service representative)…read more She is kind and patient. She helped me greatly. She needs a bonus or raise.

Mr. Loop worked with us in overcoming obstacles to getting our HELOC. He was flexible on the…read moretiming for our replies to his requests for information - and/or clarification of our written communications. He acceded to our requests re: when to call us, and was savvy enough to let us know when we had email (NB: I get approx. 150 emails a day). Once we completed the initial tranche of paperwork, things were smooth - and results promised in 1-3 days often came in as approved on the same day. We've gotten what we wanted/needed, so far, and can easily recommend using Modern Lending.

Taylor and his team were amazing. Period…read more For years, I was apprehensive about trying to buy a home, because my credit was not in a good place. Before I started to look at houses, I reached out to Taylor to see just how steep of a hill I was going to need to climb to become a home owner. Taylor worked his magic and walked me through the steps on how to beat clean up my credit. After a few months or work, we had everything we needed to get a loan approved at a payment that I could afford. Taylor and his team walked me step by step through the loan approval process once we found the home of our dreams. At no point did I feel pressured about the loan process and I do not feel that this process could have gone any more smoothly. If you are in the market for a lender, look no further. Taylor and his team are your answer!

Kelly is amazing. She was very informative and got my loan closed in three weeks. Kelly was able to…read moreexplain my loan options and pros and cons of each loan. It is so hard to find hard working professionals who truly have the best intentions for their clients. Kelly has the unique balance of knowing her job and caring about the outcome for her customers. Thank you Kelly

Sold my home and bought a really nice condo. Kelly took control and was able to take care of the…read moreprocess. She's very helpful and made the process quick and easy. Kelly is top notch! Do yourself a favor and let her assist you and help you through a confusing time. Look no further than, Kelly is the real deal! 5 stars!!!

My lender sent me an email about a down payment assistance program. I quickly Googled it and…read morestumbled upon the Home Loan Artist website. I filled out what appeared to be a waitlist for the program itself, but I received an email from this Brad individual saying he was going to contact me to go over prequalifying for a mortgage. I responded back saying no thank you and that I was apparently mistaken as to what I filled out, so no need to contact me. Attached is the (completely unnecessary) response I received. I just wanted to put this out there for other like-minded people who want to know the kind of person they are dealing with when making what is, for most, the biggest purchase of their lives. As to his response on this review - I was neither upset nor seeking his assistance. This email and his responses to other negative feedback speak for themselves. Judging by some of the other negative reviews, it sounds like he is quicker to respond to someone who ISN'T interested in his services than others who are. Good luck to you and that chip on your shoulder.

I would like to be able to write a good review but alas I cannot. I read a few of Brad's articles…read morebefore deciding to contact him for a complimentary telephone conference. I set up an appointment online for Friday April 27th at 3:30 PM and received several email confirmations of this appointment. Friday came and went, I tried calling and received no response until 9 PM when he emailed me to say he was sorry he was unable to speak with me and offered to reschedule the appointment. Don't ask me how it took 5.5 hours for him to communicate that he could not make the appointment despite the multiple email confirmations I received from his business. I was going to give him the benefit of the doubt but today AGAIN he did not follow through or answer my call during the scheduled appointment time. Again, I received multiple emails confirming the date and time. All I can think of is he does not need the business and is running a very unprofessional organization. Very disappointing considering all the good views I had seen.

Mitch and his team are amazing. They make buying a home and obtaining a loan as easy as it can be…read more Even when Mitch is on vacation he is following up on loans and paperwork. He is very knowledgeable and gets you the best deal out there. I would recommend him any day.

This is the 3rd home purchase we have used Mitch for and wouldn't use anyone else. He is the best…read more Knowledge, honest, and efficient! I never have to worry that something will go wrong or get overlooked. Thank you Mitch and Lisa for being 5 star!

I can't say enough good things about Chris Grant and how great my refinance process was. He was…read morepatient, thorough and explained everything in detail. Everything was done on the phone or online as I live over 80 miles away in Los Angeles. Distance doesn't matter when you get exceptional services! Thank you again, Chris!

Truly a top notch organization. I've done 3 transactions with Mark and Christina and every time…read more it's an absolute pleasure. Their professionalism, clear and concise communication, and absolute commitment to us has been incredible. Definitely an organization that you can trust for any loan transactions. I would absolutely recommend United Loan Center to anyone and everyone and will continue to do business with them in the future. Thanks again Mark and Christina for working with military families and the continued support of veterans. Semper Fidelis!