Michael and Allison are so helpful! Michael went above and beyond to help me with my questions and…read moresimply emanates kindness Allison likewise has a warm, open, helpful and friendly disposition. The jewelery is beautiful and they clearly care about the custumer experience. I highly recommend popping in and seeing how they might help you find the perfect gift!

To be honest, I'm surprised I'm writing this review, but our experience in our recent visit made it…read moreso we're definitely never returning, and would highly recommend people go elsewhere for their needs. The first time my fiancée and I visited, we were freshly engaged and needed her ring sized a bit smaller (from a 6). We saw that Schmitt had good reviews and it was in our neighborhood, so we paid them a visit. During our first visit, the employees (a young woman and a gentleman who was billed as sort of the "expert" on ring resizing) were very kind to us and worked with us to determine the correct size to go down to on the ring. The gentleman was extremely insistent that we need to go all the way down to a 5 and, despite the fact that my fiancée was honestly and vocally uncomfortable with it, we trusted his expertise (after all, we had gone in seeking advice) and paid to have it resized to a 5. Fast forward almost a year of us convincing ourselves a 5 was the right size, my fiancée is at this point having extreme anxiety about how much effort (and pain) it takes to put on & take off the ring every day, and we decide size 5 is simply too small. While a 5 fits her finger fine once the ring was on, getting it over the last knuckle is difficult and painful, and has been leaving the skin on her knuckle irritated and inflamed. Yes, Schmitt was wrong (and confidently, emphatically wrong), but we understand that nobody is perfect and we were totally willing to trust them again to get it right this time. However, when we visited this time, the energy we were given by the employee who "greeted" us at the door (an older woman with gray hair wearing a ton of jewelry) was immediately hostile. When we explained our situation and that we were hoping to have the ring resized (and obviously willing to pay to have it done), the woman was flippant and condescending and not AT ALL consultative. Without seeming to give it much thought, the woman asked if we wanted to go to a 5.75. While we were open to this, we pointed out that the previous gentleman we worked with was insistent that a 5 (from a 6) was the right size, so we were hesitant to go all the way back three quarters of a size so easily. The woman suggested that my fiancée's knuckle "must have grown an entire size" in the time since our first visit. She then again asked us if we wanted to go to a 5.75, with the impression that she didn't really want to go back-and-forth any longer. I understand that ring sizing is a sort of imperfect science and that bodies (and fingers) DO change, but the energy and attitude we received was seriously off-putting and, frankly, unwelcoming. We probably don't look or dress like most of Schmitt's customers, but we are nice people and can afford to shop there (not that that should matter). We left Schmitt's and took the ring to another local jeweler (see my other reviews) the same day where we received excellent, friendly, and consultative service. Turns out you can put beads on the inside of a ring that is slightly too big to help balance things out! My fiancée now has a perfectly-fitting ring, size 6 with two small beads on the inside to help stabilize it once over her knuckle. We gave Schmitt's an honest chance even after they messed up badly the first time, and they blew it. Please go elsewhere.

I honestly couldn't be happier with my wedding band. My engagement ring is a little unconventional,…read moreand I was set on getting a band that fit just like a puzzle piece in top of my engagement ring, so when we walked into the store and told Mr. Praful what I had in mind, he immediately said he could do it (many other people we saw said it was a bad idea, tried to convince me that my idea of a band was to manly lol so I was stoked). He made it a wonderful experience for both me and my now husband. We hand picked the diamonds we wanted the band to have encrusted, we talked about the design and prices and, let me tell you, YOU HONESTLY WONT GET BETTER SERVICE ANYWHERE ELSE. I am so happy with the final result, and I am so proud to wear my custom wedding band every day. I'll honestly just keep going back to this jewelry store forever for all my needs and future anniversary presents. 100% recommend.

My fiancé and i went in to shop for a wedding band. Owner was very nice and appeared knowledgeable…read moreabout diamonds. However, the band I had my eye on was labeled $600 yet when my fiancé asked the owner how much it was, the owner ripped the tag off and said it was $850. Needless to say, we walked out and took our business elsewhere.

I stopped in because I had a few questions about a past purchase. After a little confusion (okay,…read moremaybe a lot of confusion), they ended up being really helpful and kind. I was in a slightly chaotic internal state, so very nice of them. I didn't actually check out anything in their display case, but there ~was a case, and there ~were people there, including a gentleman who looked like he was working on something, but came out to see whether he could help. That was promising. Overall, seems legit. I might recommend it... or I might not. Hard to say. But they were nice, and that counts for something. So, yeah. That's all. Bye.

Bling and Beautiful in Old Town Scottsdale. Just left after an amazing tour of flashy jewels and…read morediamonds for every budget. The location has grown displaying some of the finest pieces. The hardest thing is determining what you want. Located in the heart of Old Town owner ran. Custom pieces and repairs done here. Great quality service by not only the owner but his employees. Definitely worth dropping in to shop or add to your wish list.

I love Schubach Jewelers! I worked with them to design a custom wedding ring with a matching band…read more Every single interaction I had with Joseph and his staff was wonderful! They were patient as I made my requests and revisions to the design. There was no pressure to upsell or make a quick decision. Once I made my final choices, they printed a copy out with their 3D printer so I could try it on before they made the real thing. My fiancé (now husband!) loved the 3D print and was so happy they offered that service to ensure I was completely happy with the rings. I've had my rings for over a year now and absolutely love the set. It's everything I could have asked for! I'm currently in the process of designing another ring and I already know I'm going to be thrilled! Thank you for making jewelry shopping and designing pain free and straight up fun! I highly recommend visiting Schubach for your wedding set!

Amazing!! Totally in love with my ring, he set us at ease with the entire process, and in love with…read morethe end result. And worked with us on budget and love everything about it.

I was so disappointed today and I will not be going back. I have been using this jewelry stores…read morefor several years and their work and price was great. I wear a very thin band on my index finger and it got caught on a swing and broke. Normally it has been $30 for years and today it was $60, I asked "why" and was told that "they had to strengthen the ring". Come on !!!.... I am not stupid. I realize prices go up but double. I know it's not a lot of money but it is the principle. They just lost a customer

Highly recommend Freytag fine jewelers! They are so friendly, fair and kind. They were able to…read morerepair my fine jewelry while i waited and even cleaned my jewelry i was wearing.

Ryan at Jewelry Replacement Source is AMAZING!!! It was a pleasure working with him during my…read morecustom ring design. He is so personable and a true GEM! He goes above and beyond to deliver the best quality, pricing, and services to his customers!! My rings from Ryan are stunning!! Exceptional quality and craftsmanship! I can't thank you Ryan enough for making me such a brilliant, dazzling, and breathtaking ring!!! Grateful for your exceptional service Ryan!!

Great work and a fair price. It was a challenging 200 year old piece and you can t tell that it has…read morebeen repaired!

I was looking for a jeweler who could use my grandmothers ring and make it my own. I wanted to melt…read moreher gold down and use her diamonds in my wedding band. I couldn't find anyone who would do it, or they charged me an arm and a leg and wouldn't even do what I wanted exactly. I came across Ethan after months of searching. It was such a blessing to find him! We worked together on the design i came up with and he made it absolutely perfect! It turned out so much more beautiful and breathtaking than i could've ever imagined! I have something that honors my grandma forever and feel like my fiance and i gained a new member of our family. Ethan is absolutely the most wonderful, caring person! Thank you so much for all your love you put into my ring, I will treasure it forever!! Ethan and his team hold a special place in my heart. They are true dream workers. 10000000/10!!!

To say Ethan and his team did a good job would be a tremendous understatement. His work speaks for…read moreit self. He did an amazing job on three rings made for our family. He listened carefully and used his artistry to make 3 beautiful pieces of art. But more than that he wanted to hear about our family and cared so much about this project! Will for sure be a lifetime customer. Thank you Ethan and team !

Purchased my nieces quince rings here coming from a 6 hour drive from LA to PHX I can definitely…read moresay it was worth the drive after, now I see my beautiful niece with her rings ALL THE TIME to say the least I think she loved them definitely!!

I recently purchased a ring from this jeweler, they have very beautiful jewelry. I specifically…read morebought this ring to reflect an accomplishment in my life. Although a week after purchasing, a diamond had fallen out. I called to see if it could be replaced, and was told I would need to bring in the ticket ( it's literally a ticket) that was given to me. I no longer have that little piece of paper. Therefor this ring can now not be fixed. And that really saddens me,since this was supposed to be a special piece of mine. I will be taking it to another jeweler to get fixed, and sadly won't be purchasing more jewelry.