great costumer service, and I had a great conversation with the workers, quality of the wash really…read moregood

we are there quite often since we bought the package. you need to have two attendants inside the…read morecar wash spraying down the cars. there isn't enough time for one person to spray the entire car if you only have one person doing it. the wheels don't come out clean because they have to spray the entire car quickly. there is an area on my hatch that NEVER comes out clean because it is not sprayed before going through wash. please ask your employees to put more care into what they are doing.

Today, 4/14/26 at 11:15 I went thru the wash, all was good except one the brushes wasn't…read moreworking/spinning.... I came around and went and told Owen and he was all over it!!! Got it working again, and came to let me know while at the vacuum. Very polite, friendly, professional, and took care of the issue. He apologized and offered to send the car thru again. I appreciate that effort!!!! He represents Splash well. Treat him well Splash, he's worth keeping!!! Thank you

Horrible place if you want to have more than one car wash a day. First the gate won't open the…read moresecond time you come through they have to have an employee open it for you wasting your time even with the best unlimited you can pay for. Second employees look at you like your commiting a crime literally had a woman put her hands up and visibly looked upset and tried to tell me unlimited meant once a day and that it screws up their numbers. not my problem anyways I cancelled my subscription and will never use their car wash again. Going back to Hoffman car wash where the gate opens every time you roll through and the employees are not upset that your getting all the salt off the bottom of your car because your employment is driving your car all day!

Open 24 hours and takes cards, coins or cash. Offers 7, 8, 9 and 11 Dollar options. I got the $11…read moreultimate touchless wash. Did a good job with the bugs on my windshield.

Quick easy clean $10 gets ya clean and dry. $9 and other options too. Sign up on website for more…read moredeals.

I mostly go here because it is close to my house. The car wash works fast and does an okay job. I…read morethink it'd work way better if it just didn't rush the job so much. My car comes out looking alright and it still costs $14 bucks so 3 stars.

nice employees quick service clean well kept facility can get busy at times but what car wash…read moredoesn't especially in the northeast in the winter overall good value for car wash packages as well Compared to other competitor.

Visited your car wash in Feb. The guy taking payment asked if I wanted to try a month free for the…read moresame price as a single wash ~ approx $14. I said yes. My March CC Bill showed up and your business charged me $34.56 !! I was not aware I signed up for a monthly RECURRING deal. I was never told ANY details ~ (like you have to cancel if you don't want a recurring charge) ~ I attempted to call multiple phone #s and I tried every sequence on your voice response system - it is absolutely IMPOSSIBLE to reach anyone to get a credit or to CANCEL !!!! Very shady operators !! You can call, but you cannot talk to anyone!!!!

Calling them now... repeating the word Ithaca ,,, used credit card less than 5 minutes, put wand…read moreback 4 minutes 53 seconds, charged $10.00 on credit card, said $5.00. No answer... agree with Ed. G. below. Called same number.

Don't use the credit card system. I chose the minimum $5 charge but my card was charged $10. When…read morethe final charge came through on my statement 2 days later, the charge was $16.20. I called their contact phone number but it was a strange number that made no sense - 607-273-7506.

Pretty standard diy car wash. Good value, gets the job done. I use it regularly…read more I don't understand why there's no trash bin. When you bring your car in for a wash there inevitably is trash you want to dispose of. But no trash bin. Is there some NY law banning trash bins in car washes? I'd give them 5 stars, but no bin, so 4 stars.

My husband and I invested in the monthly subscription and we're completely satisfied with it…read more Winter when the roads are salt covered or summer when the bugs attach themselves to the windshield, our car is clean and bright. I recommend them highly.

I was on a work trip heading upstate to Binghamton and I could hardly see out my windshield due to…read morebug splatter- I stopped at Hoffmann right before closing and they got all the bugs off- staff was super friendly too

Bad customer service. They don't clean off the brushes, and they refuse to take responsibility…read moreafter leaving scuff marks and scratches that were clearly made by their carwash. I won't be back here and if you like to keep your car nice then definitely look for a better company. Negative 2 stars.