Rushed there and arrived at 7:15pm when they said they closing at 7:30pm, the guy just turned the…read moreclosed sign when I parked my car in front. Asked him to help me with 2 bottles, he said he cant because the owner told him to close early and 7:30pm just to show. Wasted my drive thru traffic just for nothing. Trying to support them since I always get water here, should've stopped by a closer one.

I've visited this shop several times and always had a great experience. Customers can see the water…read morefiltration equipment (e.g. VIQUA brand) through the transparent glass window behind the water dispensing station. The store also displays a water flow diagram showing the cleaning process (AG and carbon filters, a 5-micron pleated filter, reverse osmosis, ultraviolet disinfection, and an ozone generator.) They also sell various empty water jugs including a heat-resistant 5-gallon jug for $18 and a plastic 5-gallon jug for $13. One of the staff members mentioned that the owner is Taiwanese. [Price] * Purified Water = $0.35 per gallon * Alkaline Water = $1.25 per gallon [Pros] * Very friendly staff and the staff assists customers with carrying water jugs back to their cars * One of the more affordable alkaline water options I've seen [Cons] * The few designated parking spots are sometimes completely occupied and the parking lot is small, so customers may need to wait for a spot to open up Overall I am a big fan of this water shop - friendly service and affordable pricing on alkaline water.

Not going to lie, I was quite scared reading these reviews but I needed my water gallons filled…read more It was either my luck or in fact, a change of owners/ people working, but the lady behind the counter was very nice & understanding. She helped answer my questions & even offered me a bottled, cold sample of their alkaline water. As long as I don't encounter the rude lady who lives in this review thread, I will be coming back. Water is reasonably priced & they do in fact accept card payments (with a fee). Overall, there are plenty of signs if socializing isn't your thing, quick & convenient for being self serve, and open late, unlike other places.

This place is very much self-service, and you're basically expected to already know what you're…read moredoing. This was my first time coming here since my husband usually handles our water refills, but he wasn't available this weekend. I had to ask another customer how to properly rinse my gallon bottles because no assistance was offered. I also asked the male employee if he could help me bring the filled water gallons to my car, and he told me he could "if he wasn't busy." After I filled my bottles, I was the only customer in the store, but instead of offering to help, he went into the back and stayed there. I ended up having to carry all of the heavy water gallons to my car myself. I understand that this is a self-service business, but a little basic customer service--especially when a customer directly asks for help--would have been appreciated. Unfortunately, this was not a welcoming first experience.

The best thing about this place is the drive thru! Can you believe, a water refill drive thru. No…read moreneed for parking or carrying heavy water bottle. The guy at the place doesn't talk to you at all and everytime we go there, he is always on the phone. Like, always. It's not rude or nice, it's just a very efficient transaction. The price and hours are clearly taped in front of the store. Everything looks clean. Sometimes we come by 30 minute before closing time and he has closed one side of the door, so make sure just go in and see the other side. It's not very visible to the main street but they are open! A little pricey 30 cents a gallon but I think that's just the normal price now.

They don't help to place the water in the car. This not a good customer service. The water is not…read morecheap!!!!

30 cent a gallon…read more Continuous fill then pay at the end. The worker helps you so not quite self serve. There's a cart for transporting. 2 designated spots for parking in front. They sell all sizes of water jugs and juices. Cold drinks. I repeat. Fast filtered water for 30 cents a gallon in continuous faucet form! Excellent. New fave place.

The place is clean service is good the owner is quite helpful and the quality of the water is great…read moretasting . This is my go to place for getting water

Family owned and operated bottled water service located inside a strip mall. Plenty of parking and…read moreconveniently located on a common road. Recommended!

Been coming here to get my water for quite awhile now. Owner is a nice guy to talk too. The water…read moreis a great price well, and it's open until 8pm. Will keep coming here until it's no longer here.

Great spot to fill up your water bottles. I've been coming here for years. Support your local…read morebusinesses.

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All customers are not expected to wear a mask. It's optional now. None of the staff wears gloves. There are no hand sanitizers available for customers to use. This place is open and available with no limited capacity. They are not sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing my water from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is massive. They do share the lot with several other establishments, but you won't have to stress out about finding a parking spot. Store & Staff: The store itself is small, but it is very clean, neat, and tidy. The staff here are very fast and friendly. They accept cash payments.

I won't go into detail of my experience but they have terrible service and are incredibly rude and…read moreeven hit me with one of their carts without apologizing. They're super overpriced but don't charge before serving you. And it's cash only (there's one sign inside hidden behind their faucets).

This has been my go-to water refill store for quite a few years now. It is a no frills place, but…read moreit definitely gets the job done (and is so much cheaper than water delivery)! I fill up 4 x 5 gallon jugs for $9 and pay via Zelle. They also offers alkaline water, but I'm content with reverse osmosis filtered water and it tastes great. You can either park you car right in front of the store on Valley Blvd, but there can be a lot of cars driving by. There is also a small lot in the back that has about 6-8 parking spots which is more convenient. Also, there are a couple carts that can be used to haul the bottles back to your car since they are quite heavy once full. The owner operating the storefront is always super sweet and even offers to load my water into my car, but I always insist that I do it (so I can get my exercise).

Went in to fill a 5 gallon and 1 gallon, The owner helped…read moreme out really quick. First time here I thought it was a self service and I brought a roll of quarters. When I asked if I could pay with quarters he said yes please. ( I think because he deals with a lot of change) Not sure but I think he is part of a lion dance association, looks like theres a bunch of retired lion heads in the back of the shop. Just be aware the Starbucks construction has orange cones the area parking directly in the front is difficult. Also if you didn't know they carry alaki water.

I have been using their water purification and filtration for a long time. Every time they call me…read moreto say that the filter needs to be replaced, I am very active in replacing it. The workers came to the door and said that some machines needed to be replaced, and I was also very active in replacing them immediately. But recently, I called on June 30th and said that the filter needed to be updated, and I immediately agreed to replace it. They came to change the filter on July 1st the next day. After replacing the filter, the worker said that if there was a problem, I would contact them. I said yes. But last night, on August 6th, I found that the bottom of the pool was leaking and the water flowed out of the cabinet. When I checked, I found that a tube of the filter was slowly dripping out little by little. I contacted them and sent them video messages, but they didn't reply to messages and calls. I called them again the next day, and a Chinese woman answered the phone. She said that there was a fee for door-to-door maintenance. I said that it was because your workers did not install it after changing the filter water, and the water was a little flow. If it didn't flow outside, it would not be found. She said it's been a month, because it didn't happen before, and they didn't tell me that there was a deadline. This Chinese woman's attitude is very unfriendly, saying that the machine is old and needs to be replaced with a new one. But the worker didn't say that he needed to replace it. Every time I replaced the filter, the worker would tell me that some of them needed to be replaced, but he didn't say it this time. Now if there is a problem, I will replace it with a new one. And this is because the workers didn't install it well when replacing the filter, so it started to drip. Then she told me that she was driving and it was inconvenient to talk. It's inconvenient to answer the phone. Why didn't you say it at the beginning? I'm waiting for their follow-up now. I'll update...

Been wanting a water softner and RO system and been shopping around. Got rhe best quote from…read moreprofession pure water and went ahead with the installation. They came early took their time and were super professional throughout the installation. They took the time to explain everything to me. Really appreciate it. Thank you!

The service is fast & quick. It's like a drive through option which is nice since it's raining…read more Price for water refill is $0.45 cents/gallon which is a bit higher than other places I've been. Cash only

On a Monday at 6:30am in late May, I stopped by to refill water jugs for .35 cents at self…read morerefilling station. I always make sure to have 35 cents with me while I refill water. The store opens at 9am if you want to refill in person. It has very good water flow and it always take my money. Outside surrounding the store is always clean.