I chose them for the good reviews and was very pleased with the service on my dishwasher.read more

This company is responsive. It did not quite work out in terms of price (no fault of their own)…read more Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future.

I was having trouble with burners on my stove shorting out . They did a consultation which…read moreincluded about an hour of testing and stuck to their $65 consultation fee. They were knowledgeable and very nice.

Terrible service, phony repair! so unprofessional i cant believe i gave them a second chance after…read moregetting burned the first time. Beware they do not know what they are doing and they do not repair but they do take your money.

David was great to work with; he identified & repaired problems with 2 different wine coolers. He…read morewas able to identify the necessary parts & work with the vendor on delivery. David was also very accommodating of our travel schedule to do the necessary work. I highly recommend him for any of your appliance repair needs.

This company is responsive. It did not quite work out in terms of price (no fault of their own)…read more Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future.

Bill VerSchave visited our home to repair our Samsung washing machine. He is prompt, courteous,…read moreand extremely professional, and we do not hesitate to recommend him to others. His price for service was extremely reasonable, and he helped us to save our washing machine (over a $1,000 investment, only 4 years old). Best, Chuck & Ginny, Oro Valley AZ

My refrigerator was not a happy camper. The bottom produce drawer was freezing my celery and…read morevegetables while the upper area was suddenly around 60°. I needed help fast. And my extended refrigerator warranty had expired without my knowledge. Bill came out promptly. A fan was replaced and my refrigerator is now humming along. Bill responds quickly and is very friendly. His preferred payment is cash or check but I think he has other options. He's based in Oro Valley. Bill used to be a Sears repair person and has lots of experience. He also repairs washing machines and dryers and other appliances not listed here. I think you'll get fair and honest service.

Dishwasher broke. Quick scheduled appointment over the internet. Showed up on time, ran the…read moretests and then gave me options. $350+ to repair or go buy new for about $750. Provided recommended brands and ones to stay away from. He lost the parts & repair business and I bought new from Costco. I appreciate the transparency & honesty.

Update - October 2026…read more Thank you to Anatoliy for responding to my review and acknowledging the frustration and inconvenience I experienced throughout this process. I do appreciate the apology and the effort made to provide a partial refund. However, I would like to clarify that the refund mentioned in the owner's response did not cover the full cost of the unsuccessful repair. According to my original receipt (#17980), dated September 11, 2026, I paid a total of $412.71, consisting of $140 in cash and $272.71 through Zelle. Of that amount, I received a refund of $156, leaving me out of pocket $256.71. As the owner acknowledged in his response, the original washer problem returned shortly after the control board was replaced, and the company was ultimately unable to resolve the issue. While I appreciate the partial reimbursement and the acknowledgment of what went wrong, I am still left paying $256.71 for a repair that did not resolve the original problem. I believe a full refund would be appropriate under these circumstances, and I would appreciate the company reconsidering reimbursement of the remaining balance. I also want to clarify these details for anyone reading the owner's response, as the mention of a refund could give the impression that the entire repair cost was reimbursed, which was not the case. I appreciate the company's willingness to address my concerns, but until the remaining amount is resolved, I cannot consider this matter fully settled.

This company is 100% legit. It did not quite work out in terms of hiring them (through no fault of…read moretheir own). Schedules and personal circumstance just couldn't be overcome. I do appreciate the attention to detail during out initial interactions and their willingness to go above and beyond. They will be my number one consideration in the future should I need another appliance repair. My faith in Tucson appliance repair companies has been restored for the moment.

Very responsive to messages. Arrived on time. Came prepared with parts and tools needed to do the…read morejob. Professional and friendly. 10/10 recommend!

Love Steve Martin appliance! Reliable and dependable. Always amazing service. They answer calls…read morepretty quickly and get you scheduled fast. Affordable and great value.

Professional, courteous and respectful. Did the job and explained everything. Saved me a gigantic…read moreheadache. They came from Tucson to Tubac and the travel fee was worth it. Saved my expensive refrigerator

Mr appliance replaced a compressor in my lg refrigerator  1…read more It took text 6hours to install kitchen was consumed debri left behind 2. 6months later refrigerator goes out 3. This time lg contract lg specialist to come out within the week to replace repair it took two/hours ....according to specialist  They never change the filter  *They never flush the system which is required before a compressor install  *They never updated the software  and  *They used an older version of compressor which I had to wait 3weeks for the part  *Mr appliance is a very small outfit owner is terrible in customer service not knowledgeable but thinks he is the wife knows customer services but is at a disadvantage because husband as owner...they are now worth the service fee go with ATS Sent from my iPhone On Jun 26, 2026, at 11:13AM, Kgray wrote: Mr appliance replaced a compressor in my lg refrigerator  1. It took text 6hours to install kitchen was consumed debri left behind 2. 6months later refrigerator goes out 3. This time lg contract lg specialist to come out within the week to replace repair it took two/hours ....according to specialist  They never change the filter they never flush the system which is required before a compressor install and they used an older version or compressor and I waited 3weeks for the part  Mr appliance is a very small outfit owner is terrible in customer service not knowledgeable but thinks he is the wife knows customer services but is at a disadvantage because husband as owner...they are now worth the service fee go with ATS Tried to call you first call was ignored several time now will post on yelp Sent from my iPhone On Jan 13, 2026, at 3:06PM, Mr. Appliance of Oro Valley order was put on week of Christmas 2025 I did not leave a review on this date cause it was nothing worrying of saying but here we are 6/26/26 and pissed poor service before and after

Our fridge water filter housing failed and Mr. Appliance diagnosed it quickly, got the part fast,…read moreand Brian replaced the housing quickly while explaining clearly what had happened. The coils were very dirty as we have two dogs who shed and he cleaned them in the process. Pricing was very reasonable and clearly itemized on the estimate. They will be my go-to for any appliance repair in the future. They notified me in advance about part delivery timing and when the tech would arrive and he got here on time and was very efficient, good to have a service like this in Tucson.

Dane came over promptly & fixed my microwave. Luckily, he determined it was just a "fuse" that went…read moreout in the microwave & replaced it. Very nice person & reasonable pricing. I will definitely recommend him to friends. :)

I had replaced the compressor in my refrigerator, but made a mess of charging it! Dane, the owner,…read morecame by and did a knock out job! He is super knowledgeable and nice! I would definitely recommend appliance Specialists to anyone needing their appliance worked on.