no recomiendo mandar cajas con Zuleta porque muchas cosas que envié no llegaron las cajas se ve que…read morefueron abiertas pares de zapatos incompletos y eso que eran cosas que en el reglamento dentro de las cosas que se podían enviar no era nada que fuera confiscado

I'm extremely shock, muy sorprendido for the negative comments about Transporte Zuleta. He enviado…read more3 cajas a El Salvador con ellos en los últimos 6 meses. Las 3 cajas llegaron a su destino antes de la fecha esperada y su entire content was delivered intact. The rates are muy económicas. Cada vez que llamo los empleados contestan muy amables, con cortesía, y brinda la información solicitada inmediatamente. Si tengo una 4ta caja la enviaré con Transporte Zuleta. Excelente trabajo Transporte Zuleta

I came here to drop off some packages I wanted to return. The customer service here is solid. They…read moreapologized for the wait multiple times, because a number of us were waiting for quite a bit. They were also training a new girl and appreciated my patience with that. I also was informed that "Happy Returns" requires the UPS Store representative to inspect the item being returned. Overall, it is evident they believe in good customer service as well as informing the customer. I would certainly return more packages here.

Fast and easy Amazon return drop off. Didn't even have to tape the box closed. The employee scanned…read moremy barcode and that was it.

Great printers. Jose provides fast personal service. We use them as our exclusive printer for…read moretxfleamarkets.com

I went to Postnet for the notary services. The woman who ran the register was a bit busy but I…read morewaited for her. She was very pleasant and I will definitely use her services again.

I needed to return an Amazon package and this was where I had to do the transaction. Honestly…read moredidn't know they did this type of thing, but it was the only nearby option I had. Weird, because I have done returns before to Amazon at other locations nearer to my apartment, but this one made me go here. I always forget that there are more stores in this are than just PG Plaza. Especially on this side of the street. Not knowing where to go exactly when making my way here, I ended up using GPS, luckily for me, it took me right to the free parking garage attached to the building. Be mindful when parking here, be aware of your surroundings and where the stairs/elevators are. I say this because, in a most likely scenario for you, the elevator will be out of order and you will have to use the stairs. The higher you park, the more stairs... I finally make it to the front door of Staples after fumbling with having to open doors with a large package in my hands. First thing I noticed is that there is not very clearly marked signage. When I paused and looked around and employee shouted from the print area that I needed to make my way to the returns area. I had no clue that is where I needed to drop off my Amazon package, but so it was. When I approached, the lethargic employee just stared at me, didn't say anything. Waiting for her to speak, and nothing. I then spoke up that I am here to drop off my Amazon return. Never having to do a return at a Staples before she expected that I would know what to do automatically. In a gruff voice behind a mask she demanded the QR code needed for the return. She then asked me which one is this for? Uh, the package right in front of you. Yes, there were two items in the box, they were exactly the same, but she didn't take a moment to even look inside the box. Once she got going, I watched to make sure that my items were properly processed. I watched her smoosh them into a box that was way to small for the both of them and then was handed my receipt that they were received and processed. I held my breath until I got confirmation from Amazon that the return was received. I'm hoping I don't have to go through this process again any time soon. If I do, it will not be at this location.

Posted business hours says they open at 8 a.m. came down at 8:30 to a security gate and closed…read moredoor. An employee also waiting outside told us we were waiting on someone to come open the door. About 5 people sitting in the window waiting for someone to open the store. The employee also standing outside was kind but informed us the store couldn't be opened without a second associate present. Overall an unpleasant situation.

Jon or John is incompetent. Period. He told me false information over the phone and interrupted me…read moreas I was speaking. Y'all just hire ANYONE? Smh.

Stay away from this location, Tanesha (assistant manager) told me to go to another location because…read moreshe refused to multi-task and help me with my shipping. I waited over 20 minutes without any acknowledgment. So... I asked about shipping cost and when other sales associates would arrive, so I could return and be serviced. I guess that was the wrong question because she quickly became belligerent. She yelled, "I can go to another location!" and she had an appointment with a customer and I would have to wait however long before she could help me. Please staff this store with friendly and helpful employees that acknowledge and appreciate all customers. No one should schedule a service appointment when they are the only sales associate. How will the other customers be serviced?

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

Printed out my return label for $0.22 cents here when UPS just down the street was asking for…read morenearly $3. They even gave me clear packing tape to tape the label on! The man at the counter was so kind and understanding.

Amazing costumer service, by the Assistant Manager Jennifer, she was very helpful and patient…read more Thank you

If I could give zero stars I would. Had something shipped from here. Not only did they overcharge…read moreme by $2, they didn't put the full value on my package and it was returned to sender. This place can't even fulfill their basic mission!

I've been to this location a couple times. I went there once to return something to Amazon via UPS,…read moreso it was already labeled and ready to go. That was quick and easy. The second instance when I went, it was because I had missed the hours of operation for the post office (I mean really - why is it even open for two hours? That doesn't make any sense to me.) I ended up buying a mailing envelope (costed me $4.79, and I'm convinced that's way to expensive for a teeny mailing envelope). Anyway, I wanted my mail to be shipped out ASAP so I paid for the envelope and for the postage. I deducted a star because their envelopes could be more economical. Other than that, it's pretty convenient - in terms of location and hours of operation.

Holly was very kind, cheery and helpful! She was able to catch/rectify all the errors I made when…read moreattempting to ship my package. Excellent customer service and so polite!

I would like to offer my highest praise and deepest appreciation for Holly at the FedEx Ship Center…read morelocated at 1501 Eckington Place NE, Washington, DC. Holly is retiring at the beginning of the new year after forty years of service, and it is clear that her dedication, professionalism, and integrity have been constants throughout her career. During a stressful situation involving a lost package, Holly went far beyond what anyone could reasonably expect. She worked tirelessly and persistently to try to locate my missing package, refusing to give up when it would have been easy to do so. Although the package ultimately could not be found-through absolutely no fault of hers-- Holly did everything possible to help me. She was exceptionally professional, knowledgeable, friendly, competent, and genuinely empathetic. What stood out most was her determination: she would not accept "no" when "yes" was the correct response, and she advocated relentlessly on my behalf. In addition to her efforts, Holly took the time to share helpful tips and practical advice so I could avoid similar issues in the future. Even in a disappointing outcome, she turned the experience into a learning opportunity, which speaks volumes about her character and commitment to customer service. Holly is the kind of employee who represents FedEx at its very best. Her work ethic, kindness, and perseverance left a lasting impression on me, and I have no doubt she has done the same for countless customers over the past four decades. FedEx has been incredibly fortunate to have her, and she will be deeply missed. Thank you, Holly, for forty years of outstanding service-and for treating customers with such care, respect, and professionalism.