I had a complicated delivery. When I contacted American Courier, the staff was…read morewarm and courteous. Dhafer Hashem, the president, was more than accommodating. The delivery was accomplished without incident. I give this company 5 stars for their efficiency and would recommend them for any delivery you need.

if you want your packages delivered call someone else!!! do not use this courierread more

Highly recommend DMV courier service! I recently used them to transport an item from Luray, VA to…read moreDC. They were extremely prompt, courteous, and communicative, and personally ensured the item got to us on time and in perfect condition. I can't recommend them highly enough, and would definitely use them again!

From the owner: Our team of seasoned professional couriers is committed to ensuring the secure and efficient…read moretransportation of your items. No matter the size or complexity of your shipment, we offer tailored delivery options designed to meet the unique requirements of businesses across various industries. At DMV Courier Service, customer satisfaction reigns supreme. We take immense pride in delivering exceptional service at competitive prices, with the aim of alleviating the stress often associated with shipping and moving.

Fabulous 24 hour service. I highly recommend them. They not only delivered on time, they actually…read morepicked up earlier than I needed.

Needed to have a tuxedo returned to the rental store after I departed DC. The hotel concierge was…read morenot very helpful so I took it upon myself to research some courier services. Sent out several request and flash delivery service responded first both with an email and a phone call. Immediately called back and spoke with the very professional employee. She explained how the service would work and that their courier would pick up the tuxedo from within the hotel and hand deliver it to the rental store. Total was about $60. Received the link to submit payment. Being an anal retentive, I phoned her afterwards to once again review that the time had to be after 11 AM and request the name of the courier so I can inform the Hotel. She was able to oblige both. when I landed back in Boston, I had received an email confirming completion of a delivery. Again being a bit of a control freak I phoned the rental store and they confirm they had received the tuxedo. Really great service, really smooth and professional would highly recommend them. Uber may be cheaper, but they're not going to leave the car see you would need to arrange for someone to bring your item to the car and then retriever from the car at the destination.

When you hire Gary you're hiring a professional. He provides text message play by play of his…read moreassigned task so you are always informed. Even send a Waze tracking so you can see him enroute to his destination. He will FaceTime you so you can see what's going on if needed. This helped me explain to him what I needed to get done. Thanks For all the help Gary. Hope this review gets you some well deserved bizness. David

I was looking for someone to help me run errands when I am under quarantine. Gary was very…read moreresponsive. The item I asked Gary to help me deliver was fragile and heavy and it arrived at my friend's place in perfect condition. This shows me how much care Gary took to make sure my package arrives in mint condition. He also came in a Ford F-150 so this will be good information to know if I ever need him to help me with larger items. The price was very reasonable for the professionalism shown and how easy he made my life. Thanks, Gary!

I had never heard of Fetch until my building announced that they were doing away with concierge…read morepackage service, and were adding a new amenity, Fetch, with package delivery right to our door. People were upset about this news, as it would mean shipping all of our packages to a warehouse way out in Alexandria, so a Fetch salesman came to the building to try and allay our concerns. He claimed that they had agreements with the major carriers to have deliveries brought to them first thing in the morning, so in theory we could get our packages sooner from them, than we would normally through delivery direct to the building. That turned out to be not true. Packages were delivered to Fetch throughout the day, and then you'd have to wait for them to process them into the system, which could take a few hours. Then you'd have to schedule delivery, but they only had 3 2-hour delivery windows on weekdays, and 2 3-hour delivery windows on weekends. Lots of people worked during those delivery windows, so it became impossible to get their packages. If I got a package on a Friday evening, I wouldn't get it until Monday or Tuesday because I didn't want to have to sit around all weekend waiting on a package. You could choose to sign for your packages, or have them left at your door. I chose to sign, since I work from home. Only one of the regular delivery people ever had me sign. The rest would just hand me the package, and walk off. A few minutes later I would get an email with a scribble that was purportedly my signature, but clearly wasn't. One day I got a notification from Fetch that I had a package that I was expecting, so I scheduled delivery. That delivery window came and went, no package. I checked the system, and my package was no longer in there. I emailed them, and it got added back, and I scheduled another delivery. Then it disappeared again. I contacted them, and they claimed they never received it, obviously a lie since they were the ones who notified me of the package. The tracking numbers matched. After a week of back and forth between them and my building manager, I finally got a check for the value of the lost package, but I was lucky that it was under $500, because that's all they would cover. My building's contract with them finally ended, but nobody told us. I had a package shipped to Fetch, only to find out they wouldn't deliver it. I had to go all the way out to Alexandria. Their warehouse wasn't near the Metro, and most of the route there didn't have a sidewalk due to construction, forcing me to walk in the road for parts. Their warehouse had no sign, and was completely open. I just walked in, and had to flag someone down to help me. He was friendly about it, but all of the packages were just out in the open. I was shocked. There seemed to be no security measures. I'm thankful to no longer have to deal with this middle man company.

Zero would be a more accurate rating than 1. This service is unsustainable. My complex decided to…read moreget rid of the concierge package pick up for this ridiculous duplicative service. Packages travel via merchant shipping (usps, ups, fedex)from Chantilly to Alexandria and then back to Herndon/reston/Chantilly via unreliable random delivery people in personal cars. We are forced to pay for the service as part of our rent. So there is zero recourse if there is an issue with delivery. My holiday package was delivered to the wrong address, clear by the delivery confirmation photo, this was not my door. A week later zero investigation has been done to figure out where the package was delivered. Fetch is demanding my entire merchant order receipt along with their receipt/delivery confirmation. No, violation of privacy. This third party does not need to know what items are in my order. Just ask your driver where they delivered the package. Again, zero recourse if you are required to pay for this awful unsustainable "service". Skip it and stick with the merchant shipping, atleast you have a shot at getting a replacement item or a full refund without all the runaround Fetch gives you. . 0 out of 5.