We had a genuinely fun and enjoyable experience purchasing our GX 550 Overtrail Plus--something you…read morealmost never hear when it comes to buying a car. Our friends referred us to David Keilson. the night before and suggested we give him a call. We reached out the next morning, asked if he had a GX 550 available, and from there, everything moved seamlessly. When we arrived, David greeted us, had the vehicle ready, handed us the keys, and simply said, "Take it for a drive." We had visited two other dealerships prior to this, and not one of them offered that level of trust or ease with a test drive. After our drive, David took the time to ask about our experience and walked us through the benefits of purchasing from Sewell. Before leaving, David and Jan also walked us through the technology in the vehicle, making sure we felt comfortable and confident with all the features. Since our purchase, we've returned for car washes, and both David and Jan have made a point to say hello and check in to ensure we're still happy with everything. We've had the best experience and will absolutely be back to work with David and the team at Sewell again.

On May 2nd I came in & purchased a used 2024 Lexus NX from Sewell Lexus Dallas expecting the…read morepremium customer service and Certified Pre-Owned experience the Sewell name is known for, but unfortunately my experience fell far short of that standard. I originally came in specifically for a Certified Pre-Owned vehicle that was advertised online as CPO. After arriving at the dealership, I was informed the vehicle was actually not certified and only had around 500 miles remaining on the factory warranty. Despite that, the pricing remained consistent with what would typically be expected for a certified vehicle, and I was then encouraged to purchase an additional $3,000 extended warranty instead. As a buyer, that was extremely disappointing and felt misleading. On top of that, several promises made during the sales process were not properly followed through on, including the tint request. Communication throughout the process was poor, and expectations were not clearly managed. The vehicle also was not thoroughly detailed before delivery, as I am still finding personal belongings and food debris from the previous owner under the seats and floor mats. I want to be clear that my frustration is more with the dealership process than with any one individual employee. However, attention to detail, transparency, and follow-through are exactly why customers choose Sewell and pay Sewell-level prices. While I did end up getting the car I wanted I came in expecting exceptional service and a true Certified Pre-Owned buying experience, and unfortunately left with neither.

I've bought 2 trucks from here in the past 7 months. Like I told Edwin (the owner) when I find a…read morebusiness I like, I stick with them! Even if they don't have what you want on the lot, give them a couple days notice and they'll find it for you!

I bought my Honda here and they honestly have the best service for buying a car! They are very nice…read moreand freindly. I recommened anyone that needs a vehicle to check this place out!!

Went in to find a new car and was fortunate to have their salesman Gio find the best option. We…read moretest drove a few Camrys and ended picking a new car. Gio was able to get me down to a reasonable price and his customer service made me feel welcomed into the dealership. Definitely recommend asking for him because he was super kind and willing to work with you not against you!

Review: Legacy Toyota of Dallas vs. Toyota/Scion Vandergriff in Arlington…read more I recently purchased the exact same tire center cap from both Legacy Toyota of Dallas and Toyota/Scion Vandergriff in Arlington--and I was absolutely stunned by the difference in price for the same part. We're talking about the exact same OEM item, yet the cost at Vandergriff was significantly higher. Help me understand how two dealerships, both under the Toyota brand, can justify charging customers such different prices for identical parts. This is not just frustrating--it's unacceptable. As a loyal Toyota customer, I expect consistency and fairness, especially when dealing with genuine Toyota parts. Legacy Toyota of Dallas has officially earned my business full-time. From now on, I'll be going there for all my service needs, parts purchases, and when the time comes, my next vehicle. Their pricing is fair, transparent, and respectful of the customer. Legacy Toyota for the win!

I heard about Dallas Lease Returns from a friend of mine and I went there to look for a car. I met…read morewith Yulian and I could tell that he didn't just want to sell me a car, he really wanted to get to know me. I could tell that he truly cared about my needs and wants and did his best find the ideal car for me. I haven't currently bought anything from Dallas Lease Returns because we are still in the searching process. I know that with Yulian's help I'm going to walk away a 100% satisfied customer.

After retiring from the military and moving to Texas I was ready to buy my dream car but knew…read morenothing about the process, it's scary but Yulian made sure that every question was answered and all my worries were put at ease! I haven't bought anything from Dallas Lease Returns yet, but I know that with Yulian's help I'm going to walk away with my dream car soon!!

PLEASE READ BEFORE BUYING…read more This is long overdue. I tried not leaving this review, but the public has to know. I don't deserve what I'm going through with my perfect credit score being over 740. This vehicle has a recall since 2019, but the dealership doesn't touch anything aftermarket, it has to be stock. When I first saw the vehicle, I checked the engine light since it was deleted. I barely saw enough since I didn't want to be caught. Now that I have the vehicle, there's more than what I expected. Again, bring an engine code reader, don't go by what they say. I'm spending over $1,200, and there's a lot more I'm having to pay to get my valve springs repaired which is around $800-$1,600 to fix. So yeah, I'm one "happy" customer alright. I already replaced the fuel filler neck and charcoal canister that was causing the fueling up the gas tank problem, and now the most expensive one yet is my valve springs that's causing a lot of things to go wrong with my ride. I got crapped on, big time time. I surely hope everyone double and triple CHECKS ANY vehicle before buying. Don't just go by what anyone says at all. That is all. Thank you.

We had a great experience here getting my husband a new car! Mr Anet was very kind, honest and…read moreaccommodating. We will be sure to check his inventory in the future when we need to replace our other vehicle. We felt like he gave us a very fair price and good value for our trade in. Thank you!!!!!

Mike Cotter my sales rep at Park Place is awesome. Super professional, kind and takes the time to…read morefind you the right car. goes out of his way to make sure you are happy with your purchase. highly recommend him if you are looking to buy a car. Also, Rola was extremely nice, helpful and professional. all around great experience! highly recommend buying a car here!

I am incredibly frustrated with the lack of accountability and communication at Park Place…read moreMotorcars Dallas. My 2017 GLA 250 was held for a full week for a persistent squealing issue, yet it was returned to me with the exact same problem. What is most concerning is that this has been my consistent experience with this service center--it seems to be the 'norm' here that you have to chase them for updates, only to get no response and no call backs. Since picking up the vehicle on July 8, I have left multiple voicemails for my advisor and the service department, all of which have been ignored. I am not surprised, given how difficult it is to get any communication from them while a car is in their care. I am hoping this public review finally prompts a member of the management team to reach out and provide a path toward a real resolution. Please do better.

We purchased a 2015 suburban from BBC Motorsports back in March. We had a fantastic purchasing…read moreexperience but I decided to wait and post my review after we'd driven the car a few months. Most of the reviews on yelp are written shortly after the purchase, but I think it's more helpful to hear from people a few months down the line. Do the quality of the cars live up to the purchase experience, or is this a Wormwood Motors scenario? Well, it's been 5 months and about 6000 miles. The car is PERFECT. Drives great, no problems. Just took it in for an oil change and to have everything checked out before a little roadtrip and all is well. Without hesitation, from start to finish this was a 5 star experience. Buying a used car from a dealership was a new experience for us and we were really nervous. There are so many dealerships with terrible, just TERRIBLE, reviews. We know nothing about cars. How do ignorant people like us defend ourselves against slimy car salesmen? Our only hope is reviews. We followed the 5 star reviews to BBC Motorsports. They happened to have had the car we wanted at the time we needed it at a price we could afford. Jason was honest, upfront, patient with us, and kind. This was not just our best car buying experience, this was one of the best sales experiences of anything we've ever purchased! We're not fancy people and we hold onto cars longer than most. I'm relatively confident I'll be driving this suburban until my kids leave the house. But when our 2008 Honda Civic finally bites the dust, you'd can be certain our replacement vehicle will be from BBC Motorsports.

Looking for a Used Car can be a daunting task. I had been doing my homework and looking hard. When…read moreI walked into BBC I knew I was in the right place. Craig came out to greet us and he was so accommodating. Then Steve came out, what a great demeanor, and is very seasoned in the business. He was such a pleasure to work with! Their selection of cars are the cream of the crop and at a fair market price, like I said I did my homework. I bought a beautiful SUV there. Craig and Steve walked me through the financing in a breeze. Thank You Guys! This is a high caliber dealership with genuine people. Highly Recommend

On 3/5 I purchased a vehicle here. I returned 2 days later because the check engine light came on…read more Instead of informing me of what the issue was, they cleared the code and said it was nothing to be concerned about. I knew that was not true. The next day the light came on again. This is when I'm told it was a bad O2 sensor. We're going to order one and call you when it gets here, is what I'm told. This never happened. 6 weeks later I no longer have a vehicle and I'm out of $7000. DO NOT PURCHASE FROM THIS DEALERSHIP!!

We had an excellent experience purchasing from DFW Auto Financing. Fadi was out of town and in…read moreanother time zone, but ensured that the process went extremely smoothly. His employee is also very nice, and we encountered a repeat customer while there. He is honest and a good person to work with. We will buy from him again in the future.