I honestly don't even know why or how this company is still in operation! I won't recommend them to…read moremy WORSE enemies. They are very nasty and shaddy in the way in which they treat their customers. Turned my car off and told me unless I paid the entire amount owed it could not be turned back. Left me sitting in my car in the pouring raining storm. There was lightening and thunder and the guy is telling me "The system won't allow him to turn back on the car, even if I paid just half of the whole." Granting I was telling him I would pay the other half in less than a week. Then, I asked to speak to an accounts manage, was told they got to send them an email and got to wait 24 to 48 hours to get a call back from a manager. This is some real unprofessional, low-classed NONSENSE! So, if there is an urgent need for a manager that can't be done? What would I do with my car in that time? He honestly told me I would have to leave it there and I guess trot through the storm. This was crazy to me! I don't care if someone owes you, this is a person's life in jeopardy. I have never in my life met any company like this in any industry. I would advise anyone and I mean anyone that is thinking about trying this company to stay farrr and I mean farrr away. Do not mess with this company at all! These people are heartless and only see their clients as dollar signs. Additionally, there cars always malfunction and keeps you spending money trying to fix them. Then, they would gladly call you every week, two weeks, month (whatever your pay cycle is) for their money. Again, Stay farr away from Adonis Auto Group! Their cars are Overpriced and poorly serviced and the way they treat their customers is unheard of.

DO NOT DO BUSINESS WITH THEM!!…read more In June 2023, I purchased a 2017 Hyundai Sante Fe from Adonis Auto Group. In September 2023, my engine light came on with diagnostic codes indicating it was the Catalytic Converter and O2 Sensor. Upon contacting the service center, I was advised, without a second thought, to seek an outside repair shop. That repair cost me $1500 out of pocket, because Adonis "doesn't do catalytic converters." In January 2024, my engine light came BACK on, with catalytic converter codes and engine know sensor. After returning to the mechanic who replaced the converter in September, I called Adonis Auto Group to express my dissatisfaction. They agreed to pick it up to diagnose the vehicle. After roughly 2-3 days, they advised me that I needed a front and back catalytic converter, which had I "went through Adonis for the repair, it would've been covered to replace." On February 16, Adonis picked up my vehicle for the repairs- that was the last time I seen my vehicle. Since February, I have spent countless hours on hold with the Service Center. In April, I was told they finally repaired my converters. Allegedly, during the "quality check ride" the engine light started flashing rapidly. George, the service center representative, told me I needed a new engine. While waiting at least two weeks for the repair, and after sitting on hold for an hour, George told me that the repair shop they outsourced the job to had been lying regarding repair updates. George presented the resolution of Adonis replacing the engine in-house, and it would be ready in two business days. Well, that didn't happen. George advised me, again after sitting on hold for over an hour on the day I was told it would be ready, that the engines they had "in-house" didn't fit. The service manager decided to outsource the repair AGAIN, except to a "personal friend" this time. Now, here I am four months into a repair with no vehicle, perpetually delayed ETAs as recent as this Friday (06/07/2024).

I wasn't expecting to get my AC serviced today but after driving most of the morning with warm…read more/cold air I knew I needed to get it checked out soon. My mechanic is in Fort Worth and since it's a holiday weekend, I didn't want to wait until next week to get it serviced. My husband and I were in Mesquite and he found JC's on google. We were less than five minutes away so we decided to drive and see if he could take a look at the AC. JC 's mechanic took the keys and immediately drove the car into the bay. JC gave us a good quote prior to starting the work and a warranty. We sat in the lobby and his mechanic completed the service in about 30 minutes. My AC is blowing cold and I'm satisfied. I highly recommend JC's Automotive. He has been a mechanic since the early 1990's. I'm sure he's super busy during the week so you can take your chance like me or schedule an appointment. Excellent customer service and good pricing.

Very poor service if your a woman bringing your car in, I brought my car in for axle work pick up…read moremy car the next day my car stop cranking up, I took it back they said I didn't have oil which I had just had a oil changed 2 weeks prior by another company, charge me 200 to replace the oil, the next day the engine light came on over a 3 day span I was charged over $2000 an they were still causing my car to have issues that I had never had before bringing my car to them, be careful.

I bought a rebuilt Chevy Volt from Dallas Auto Group in December, and Bobby was not only completely…read moreclear and honest but also incredibly helpful and great to work with. I ended up accidentally using the wrong checkbook and he was completely understanding and helped me correct the issue with no fuss. I'll definitely buy from him again in the future and recommend him to anyone who is looking.

These guys are a scam. Sold me a 2008 Chevrolet tax title and license. Normal sale right... wrong…read morebrought the truck for my sons 16th birthday in April. Due to covid we were patiently waiting on the tags and title to come in. I go talk with me Dominguez only to find out they didn't fire for the tags or title transfer. If I hadn't already done work to the truck I would have asked for a refund I doubt he would have given it anyway. Now I get the truck inspected and go to transfer the title and get tags and find out they bought from an auction and didn't transfer the title to themselves. So now I have to track my Dominguez back down to get him to sign the title over. Mind you he doesn't answer calls or return them. This review won't mean anything to most people but I hope it makes you think twice about doing business with them.

Prompt, pleasant, reasonable price, no hesitation to recommend, just enough time to grab a meal at…read morecircle grill!

Service was better than expected. Service advisors that advise and not service advisors that just…read morefill in the blanks on service forms,. Need more time to see how results are?

Val was wonderful! Very personable, and helpful along the way. I definitely recommend this…read moredealership. The dealership was renovated and very beautiful making the experience even better!! Couldn't be happier. :)

FANTASTIC! Windshield replacement! Ordered the day prior and installed in one hour as I waited…read morecomfortably in the lounge! Ryan Campbell was great! He honored my 'full tank of gas' by a former Service Advisor from one year ago.

Previously, I left a 2 star review about this place, but just today, as I came here to write a 5…read morestar review, I noticed they deleted the entire claimed business page from Yelp. Now it's just this unclaimed page. Today, I came in for an oil change. The process was smooth. Everyone was polite and friendly this time. They started doing this video thing that I REALLY LOVED! The mechanic records 2 videos as they are checking your car and providing verbal feedbacks like "Your brake pads have xxx inches left, tires have xxx left, both are in good condition. No rust was found.", and then they'll upload those videos to a webpage for you to review. As a very particular person, I freaking LOVE this! In fact, this might just be the reason for me to keep coming back to this place for oil change and maintenance needs.

March 24, 2026 I contacted Norm Reeves Toyota parts department to get a stock status on a part…read morebefore ordering. My call was placed at approximately 11:30 AM CST. Whoever answered the phone in the parts department was not the best person for the job, rude, short attention span, wanted to be somewhere else. That employee provided a very BAD representation of that business. I attempted to provide him with the Toyota part number and he cut me off, asking for the VIN, which I then provided. Impatient. When I provided the first of 2 part numbers, for a Camry mirror assembly with Blind Spot Monitor he then quoted me an astronomical price of w$522.00 for a combination part when I doubt exists. There is the actual mirror, and then a cover that goes over the mirror assembly, but I did NOT need the cover. When I attempted to confirm the part number by reading it back to him, trying to read it through advanced glaucoma - he became impatient, a bit sarcastic, and graduated to downright RUDE. Worse - he was trying to rip me off. I purchased the mirror from Pitt Toyota in Georgia for $119.69 plus tax, who were very polite and helpful, respectful, and got the part out to me within a few days. I have NEVER had such an awful experience purchasing anything as I attempted from Norm Reeves Toyota. Shame on the general manager for keeping that parts man on the job. Don't waste your hard earned money on those guys.

My King and I needed a cash car real quick. We knew the car was not for more than getting around,…read moreand we initially called another dealership in the area. They spoke a good game but nothing panned out when we arrived. We walked up and down S Buckner, as there are MANY car places, but nothing added up. Everyone had busted cars with overpriced tags. Like $2,000 but needs $3500 of work. Bad transmission. Or $4,000 for something decent and maneuverable. (These are slightly dramatic examples for your amusement.) The King was getting grumpy, as he is wont to do. I knew we weren't leaving without a car - it just WAS NOT going to happen. I asked the ancestors, "What would it take to get the perfect car at the right price within 45 minutes?" We walked right onto this lot as I finished my prayer... and within an hour had the perfect car - PAID IN CASH - title, tag, and all.... and just within our price for everything. Jamie Mayhall helped us personally. He met us out on the lot, and was very friendly, straight to the point, and upfront about the car. He had just gotten that car in, and hadn't even gotten to list it, but was ready to inform us. We took a quick test drive, paid, handled the paperwork, and that was it. This occurred about 2 weeks ago - and trust me, the King is very happy that we've got an extra vehicle that can stick and move from point A to point B - which was the only reason we needed it. While there were many dealers who were friendly and pleasant, Jamie MET us where we were... and it was just the right car, right place, right time, and right price. Other dealers would make us walk all over the lot to find them - or just wouldn't leave their offices until we came in. JAMIE WAS READY. I cannot recommend him enough and the car works just as he said it would - its noted (and disclosed imperfections) aside. I really recommend this place.

Buyer Beware. A good portion the vehicles on the lot are lemons and have not been taken care of…read morewhatsoever. I saw one vehicle that had all the codes cleared out but when I rescanned it, it had 10 error codes still active. Description says the vehicle had one owner when CarFax shows it had 4 owners. Proceed with caution.

From the owner: newer model lower mileage used cars. Special financing…read moreBuy here pay here