I am so glad that I found Carlos and Soft Paws! My Himalayan kitten had severely matted fur and I…read moreknew she needed a lion cut badly. However she is so small and fussy that it was definitely a difficult job. Though I had to leave her at the groomer from 8:30am-5pm, and eventually help Carlos with managing her during the grooming, I was never fearful that Carlos didn't know what he was doing or would hurt her in any way. He is so friendly and professional and eventually we got the job done and she looks great! He also gave me a significant discount on the price for helping out, and I was so happy that he didn't give up on my kitten!! Will definitely be going back!

I have a persnickety chihuahua and a chiweenie and Carlos was amazing with both of them. Not only…read morewas the grooming itself excellent, but when I picked them up, it was obvious my grumpy old dog really liked Carlos (and he doesn't like anyone). The shop itself is small and very clean. Also worth mentioning is that there were a half dozen dogs in the grooming area, and they were all super calm and happy, and clearly felt very comfortable with Carlos. I highly recommend Soft Paws! Side note: it's cash or check only, so don't be a dummy like me and show up with just a card.

I have a 13 year old Brussels Griffen, Madge. She is my best friend in the entire world. About 2…read moreyears ago she was attacked by a larger dog and as lost an eye as a result. Although I always took her grooming seriously, I now am such an incredible stickler for groomers that pay very close attention to detail, because I want my Madge to feel beautiful after a haircut. Marcio is a very talented groomer. He listened to my feedback regarding what kind of cut I wanted / how I wanted to the area where her eye used to be to be trimmed / styled, etc. I could not be more happy with the job he and his team did. Not only did he respond to me initial request for an estimate, but also did provide me with a grooming appointment time and day within 24 hours from reaching out. I will definitely be returning to Pooch Parlour.

The owner and his staff are so nice! They treat the dogs wonderfully and give them such a great…read morecut. I've been bringing my dogs to Pooch Parlour for eight years to get groomed and absolutely love how they look and smell when they come home! Highly recommend.

This business is a god send. We were watching my parents dog for the week and he was overdue for…read moregrooming as he had a very bad dog smell from his daily swimming at the park. The smell lingered in both my car and my apartment and I desperately needed a groomer last minute. I probably called around 30 different businesses and either just got voicemails or unprofessional/rude people over the phone when asking about cancellations. When I called Doggone-it they were polite and friendly and we happily ready to take us last minute for the next day. Inside the area is very well kept aside from the grooming area of course with all the fur but you could see the grooming area when you walked in and from the outside. You could easily see the up-to-date tools and equipment they used that also appeared well kept. When we got my parents dog back he smelled so much better and was clearly very happy to have been there. Additionally, they gave him a cute little bandanna as part of the grooming which I loved. Thank you again to the owners and workers of Doggone-it! I will definitely be recommending you to all of our friends and family.

We've been taking our labradoodle here for many years but the service has really gone down hill…read more Once he came home limping and limped for a week, we take him first thing asking him to be seen first as he's nervous and yet he can often be there for over 4 hours. Lately, they've cancelled serveral appointments and then it is impossible to get him a replacement appointment. My impression is that they are optimizing profit over the care and safety of the pets.

After experiences with many groomers, we found Jane at Newton Highlands Grooming. She is the best…read more She is knowledgeable, caring, and affectionate with our Maggie. Her grooming is perfect both cut and wash. Maggie bounds into her shop with enthusiasm which she has not always done with other groomers. Also, Jane does not run a factory with too many dogs per day. I highly recommend her grooming services. She prefers to be emailed JANE@NEWTONHIGHLANDSGROOMING.COM Leslie, Newton MA

Jane always does a great job on our bernedoodle. She is lovely to work with, from scheduling to…read morepickup.

Thank you, Kelcie!…read more I recently had an excellent customer service experience here. A couple of days ago, I was driving out to Newton (from South Boston) on very short notice, because there was a miscommunication with the person I was going to be picking up my new kitten from, and I had to pick her up earlier than expected. The problem was, I didn't have any supplies yet (cat carrier, litter box, etc). So I quickly purchased a few items online (with in-store pickup) from the PetSmart in Newton, hoping to swing in at grab these supplies before picking up my new pet. However, the automated confirmation email from PetSmart said "if you place an order within 2 hours of closing time, your order will be ready the next day". I had placed my order at 5 pm, when PetSmart was scheduled to close at 6pm, so I was screwed. I was already on my way to Newton, and had no idea what to do if I didn't at least have a new carrier to bring the kitten home in. I called up PetSmart, explained my situation, and asked if there was anyway they could get my order ready for pickup today (and I was already 10 minutes away from the store at this point). Not only did Kelcie immediately go gather the items that I purchased, and had them ready at the front counter, but she also brought up an alternative cat-carrier that she strongly suggested I exchange for (for the same price) instead of the one that I selected online, which was too small, and my cat would grow out of it in a matter of months. She processed the exchange, and had me in and out of the store in a matter of a few minutes, and totally saved my day.

I booked an appointment to have my cat's nails clipped. When I showed up nothing went as I had…read morediscussed. The techs didn't know how to open the cat's crate, and were completely clueless about how to handle her or clip her nails. They say they are able to provide such services for cats, but they really can't. A trip wasted for me and the cat.

Saint Dog is absolutely amazing! The care, attention, and professionalism here are unmatched. My…read more dog came out looking fabulous and happy. The team clearly loves what they do, and it shows in their incredible service. Highly recommend Saint Dog to anyone looking for a top-notch dog salon! Thank you Camila and your amazing team !!!!

My family brought their senior dog here for a grooming session a few weeks ago. The owner did a…read morephenomenal job with Teebo--he came out looking refreshed and happy, and the price for services was so reasonable! The owner was so lovely, and clearly her energy agreed with our dog who felt comfortable and safe in her presence immediately. We highly recommend this small family-owned business--this is a special place with great vibes and is affordable for all pet owners. Thank you so much for making this a pleasant experience for us and our pup! We're looking forward to returning soon for a spring trim!

Interesting idea love it. Saves me my back cause I'm no longer leaning over in a shower to wash my…read morebaby. Great treat selection too! Staff was helpful and friendly as well!

Great dog story to get your dog food , grooming and other things you need for your dog's care …read more The price is good for the quality of the product along with the quality of service for your dog . My dog loves the dog brand called Stella's from here so I must come here to get it lol ! But it's also a delightful experience to shop here they are very friendly, knowledgeable and helpful. Parking is in abundance all around .

Sandy is a dog whisperer. My mixed breed small dog is an anxious mess when she has to go to the vet…read moreor a dog groomer. She always looks like I'm abandoning her on the median strip of the Mass Pike. Gentle Grooms was the 3rd groomer I tried, and I'm so thankful my friend recommended sandy to me. Sandy has a calm ,soft manner and a soothing voice. It works! No whining,crying from nervous nelly. She's wagging her tail and beautifully coiffed with bows when I arrive. I travel 35 minutes from Metro West just for the services at Gentle Grooms. It is well worth the drive.

UPDATING: Two years later and my rating stays the same. She's still the best!…read more Our dog loves visiting Sandy and she always makes him look dapper.

Satisfied! They do their best and my dog looks pretty great at the end of it. I appreciate that…read morethey don't over-perfume my dog. Prices are reasonable. Excellent and kind service! They seem to work well with my anxious dog.I really have enjoyed my interactions with the staff in person the times that we've been here. We will be returning!

I have tried a few groomers, and I cannot imagine finding anything better than Dog Village. My…read moreSheepadoodle has now been twice and he looks amazing. I'm so grateful I found them!