Great customer service very helpful budtenders and good prices…read moreI enjoy this dispensary and will be returning soon

The advertisement displayed on the billboards is highly misleading and designed to entice…read moreindividuals to visit the dispensary. Despite my negative experience at the dispensary, I cannot and would not recommend this establishment. The associate I encountered was unhelpful and uninterested in assisting us in finding a suitable strain seemed to not care much once we mentioned the promotion we were interested in. The advertisement prominently states "FREE OUNCE FOR NEW CUSTOMERS" without any additional fine print. This should be the sole basis for honoring the promotion. However, upon visiting the dispensary, it was discovered that a $50 purchase is required to redeem this offer, and the customer receives only 7 grams of some low grade in house brand instead of the advertised full ounce. This is a significant reduction in the value of the promotion, requiring the customer to return three more times to spend another $50 each time to obtain the promised amount. This advertisement is highly deceptive, and if the dispensary is aware of its misleading nature, it should take appropriate action to rectify the situation. This could involve removing the advertisement or making a substantial alteration to the promotional promises displayed on the billboards.

I used to not care for this location very much. But they have changed so much for the better the…read morestaff is awesome the quality is our spending prices are awesome thank you

Up until recently we have had a good experience at Nirvana. Veterans discounts, friendly staff,…read morehelpful and pretty fast service. Today we had a different experience. We were charged the sale pricee for a thc cart but what we got in the bag was the next size down. We went back to address the mistake and they said there was nothing the could do. Well they offered a free vape pen battery..... not exactly what we asked for but... something i guess. My issue is the customer shouldn't pay for the employees mistake and a dismissive attitude is just poor customer service. In my opinion they stold from us. There's lots of dispensariesm... I wouldn't waste time on this one.

Nolan was very helpful and very great with recommendations. Definitely will come back and visit…read more The store had a really nice look to it, great products and great staff.

Had to download this app just to leave a quick review. My order was processed at 7:49am and he was…read moreat register 6. Forgot to ask for his name but I'm so thankful that I stopped by today for my products. He really blessed my day :)

Dr. Burns is beyond Thee Best Great company and been going…read moreto her for multiple years and would NEVER go elsewhere. WHY???

This clinic and doctor are amazing. Dr Burns is knowledgable about use of cannabis for medical…read moretreatment. I have worked with her to create a treatment plan for my mom who has Alzheimer's dementia and cancer. Having been a cardholder for years, I found Dr Burns far more knowledgable and helpful than the other doctors I've met with in years past and one a few days prior who charged more than her and knew seemingly nothing compared to her. Dr Burns seems to actually care and want to help. She listens. She takes the patient into account for the treatment plan and adjusts with input to find the optimal plan. I was recommended by a high level c-suite clinical executive with a major health system who had been referred by her dad's neurologist. I highly recommend Dr Burns.

I have been utilizing Southwest Med for about eight years now and they've always done a great job…read more I want to send a special shout out to Rebecca who handles the phones she is absolutely amazing at Customer Service!

Yes this place is $50 cheaper but stay away. Dr Burns super nice and the spot was easy and simple…read morebut after they dint help at all. I spent a lot of my time trying to figure the process of getting my card by myself without no help. They took my payment with ease but they have the state the wrong email address. You call they dint pick up you text they take forever to reply. I'm new getting my card I'm new to this they don't make it easy. Lucky fir me I know someone that has their card and she helped me

They're the best in Phoenix I recommend them over any one…read morewith the point system they got.

Pretty Good service bad but other than that some good canibus to many problems an the edibles are…read morefine lot of codeine an floral spray an coloring an confetti

The dispensary itself and staff are amazing. I have only 1…read moreissue with 1 product. The pressure liquid diamond vapes clog fast and are impossible to get flowing again. The holes in the mouthpiece are way to small, causing clogs. I bought 2 pressure vapes and after 10 hits they are unusable and cloged, both of them. The flavors and potency are great provided you can use them beyond 10 draws. ​ I will never purchase pressure vapes ever again unless they change to where they dont clog. I have found the 2 gram abstrakt diamond vapes to be the absolute best and they never clog. Just buyer beware and hope pressure changes their design so they wont clog anymore.

I usually go to this location & am always happy with the attentive service & products. Yesterday,…read morefor the first time I tried 2 new carts & an infused preroll. Preroll was but the carts would not work, even bought a new battery. Came in today not sure how it would be handled, but I was beyond happy with professionalism & genuine care shown by staff who helped. See you next week!

Laila is legendary!! Very patient and just a great spirit overall! Will return for sure!read more

Former daily customer ending visits effective today due to stand offish employee around 8 to 8:15…read more As a daily customer I literally don't require that extra packaging. Giving I was going to use the product right away the employee shared a verbal threat saying if I took it out I'd be banned. If that's a reason to ban a daily customer do it!! That is the dumbest fake rule since my first day here I didn't even take the bag. If you're gonna have goofy rules to be on a power trip maybe share that daily before I spend money. Thanks never coming back here again as the lazy guy works here. Also I originally had a female assisting me until he decided to check me out where she could've literally done so.

Jars is amazing! They always have great deals! And a great selection from distillates and…read morecartridges all to flower and hardware!

So very glad a dispensary that's closer to home. It's actually the old "Phoenix" dispensary that…read morewas there several years ago. The staff I've come across have all been very nice, they are fully stocked, clean bright and open, don't feel crammed or gloomy inside. They have pretty good deals and good variety. Lupe helped me out today, he's pleasant and helpful.

Trulieve is a pretty good dispensary. They have multiple locations in Phoenix area. This one is…read moreon Tatum and Bell. The budtenders are super friendly and they are fairly knowledgeable. I don't like how everything is behind glass or behind the counter as I like to browse but they make it kind of hard to do that. The quality is pretty good and the prices are decent -- they seem to have daily specials so that is always nice! There was quite a long line when I went in on a Monday night -- they might need to do some better staffing? I still find it strange that you have to check-in in one room and then be let into the other room -- other spots are not as rigid -but maybe it is for security? The buds are super tasty though, so likely I will return (def not on a Friday night or a weekend tho d/t the long lines).

If I could give the place a zero I would they are so bad I have been here twice the last time it…read moretook 20 minutes just to get a vape when there was only 2 people ahead of me the staff is so slow they take there time with everything and I came back because I thought that was a one time thing nope came back again today same thing 2 people ahead of me and this time took 25 minutes just to get 1 vape you can have a conversation with somebody but don't make it. Take up your whole time where it takes 10 minutes. Just check out the person cause you wanna talk to them and then you have 2 workers just sitting there not doing anything