I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

Brandon was great. Our AC wasnt working right due to something falling on it and we were able to…read moreget it going up and running again in a short amount of time. He even helped by checking on the condition of the other parts that could be an issue with my model and even showed me how to clean the air con. Above and beyond and was incredibly friendly as well. The supporting staff was also nice as well. Service for cost was amazing. I definitely foresee myself being a repeat customer and would recommend this company to others.

I have had the best experience with your company from start to finish. From installing a new…read morefurnace and air conditioner, to coming out for yearly inspections, you guys have been great. When I originally received my estimate for the new systems, the knowledge and honesty were appreciated. The installers were great, the service guy that comes out is very respectful kind and knows what he's doing. The girls in the office are also kind and helpful. I have nothing but high ratings for your company. Thank you!!

I've had a raft of handymen, fix it guys make appointments and not show up. Peter was here right…read moreon time, worked on electrical and plumbing for me, charged me less than he had quoted me, and the workmanship is top notch. I didn't let him know at the time, but I have a LONG LIST of tasks that he'll be working on over the winter! Recommend highly.

Peter has been my go to handyman for years. I owned a rental house in Dundee that needed a lot of…read morework - fence repair, electrical, plumbing, drywall, and AC/HVAC. They have done HVAC and roofing repair in my new home as well. Peter and his team are very knowledgeable, hard working, and dependable. They give honest feedback and fair pricing. I highly recommend.

For amazing and thorough heating and air conditioning service, I recommend Gold Shield Services!…read moreContact Art for assistance and you're in great hands! Difficult situations, especially problem solving are their specialty! A+Job!!!

This is the second time I have used this company and so far each time been impressed by the depth…read moreand breadth of their expertise and professionalism. They don't gouge and so far did good. This past summer another company came to fix our broken down air conditioning unit and offered a new unit as the solution. Good shield team cleaned up the unit, identified what needed fixing, did that and it's been working all summer. So even if it eventually dies, I know whom to trust. Can't beat 300 over 5k. Today Jon was extremely detailed in his analysis of the issue. Shared with us the problem plus the solution sand have us realistic expectation of the furnace through this winter. They'll be back next week to repair but he jigged it to work until he can return.. Love em

If you are looking for a local business that genuinely cares and is invested in its community, then…read moreI strongly recommend using Leith. I had my A/C and humidifier replaced this week. From the moment I submitted a request to talk with someone, I received prompt and clear communication from everyone I worked with at Leith. They stopped by my home to learn more about my home, family, and needs. Jake provided me with clear options, answers to my questions, and recommendations that matched what I was looking for with the project. They gave me options and quotes that let me feel in control of a big purchase. I never once felt pressured into spending more than what I was looking for and they were flexible to my needs instead of the other way around. They completed the project quick and the new unit worked great. Jake, Brian, and the team checked in from start to finish and I won't use any company but them for any future projects!

Jake came out to give me an estimate on a new furnace. He was very knowledgeable and friendly. He…read morespent atleast an hour going over what would work best in my home. I had the estimate emailed to me within 24 hours There were two choices to choose from. Good and better. I chose the better,and their prices seemed competitive. On the day of the install, the two young men were friendly and knowledgeable. They had my new furnace installed within 3.5 hours, and completely cleaned up everything, and took the old furnace away. It looked perfect, and you'd have never known I just had a furnace installed. I am completely satisfied and would recommend them for any heating or cooling problem that you have.

Another great review for JNL here…read more Our a/c broke on a Monday. It was 25 years old so we had no interest in repairing it. After a different company quoted for the wrong tonnage and no new refrigerant line, no coil casing, no new foundation for the unit and a lesser brand for $4700, we called JNL. John (President) came out that Saturday morning and thoroughly explained each step and item we needed. He also looked at our thermostat and we found the old old thing did not support our newer two stage furnace to begin with. Monday we got our quote and with all the extra work it came in $1000 less for a better reviewed brand in the right tonnage with all the 'extras' above. Wow! Then they were able to schedule us for Wednesday morning (and the temps were getting to the 90s by that Friday so we needed it fast). They showed up on time and did a professional job, also installed a new thermostat we ordered. JNL will get your permit for you and files all the ComEd rebates on your behalf, so your invoiced price already has the discounts (no waiting for a ComEd check!). So far the a/c is working great and no problems. JNL will get our business for furnace and a/c maintenance going forward. Thanks, John and installers!

On December 9, 2025, JNL performed a maintenance check on our furnace. In January our furnace went…read moreout, because the ignition lighter needed cleaning. We were on vacation when the furnace went out. another company was doing work on our house at the time. They were able to get the furnace working at a cost of about $1,000. When we returned from vacation in February, I called JNL. I mistakenly told them the ignition lighter had to be replaced. Actually, the ignition was not replaced. It needed to be cleaned. JNL would not come to check my furnace unless I paid them for a service call. Later, I sent JNL an invoice from the other company showing that the furnace went out because the ignition lighter needed cleaning. JNL would still do nothing.

They come when expected and do a good job quickly. We have used them in two different homes during…read morethe past 25 years.

Having recently purchased an older home in Crystal Lake after moving to Illinois from California…read moreand having low humidity in our home, we contacted Lea to have our furnace and whole house humidifier serviced. From the first contact in making an appointment to having our equipment serviced, we couldn't be happier. Our serviceman showed up as scheduled, cleaned our furnace and inspected it. He did the same with the whole house humidifier. He suggested changing the filter as the current one looked like it had gone to war. He also explained how the humidifier worked and made suggestions regarding settings. Great experience and we know who to call in the future for servicing. Thank you, LEA!!!