Walked in....one person other than me ?? Four staff members,…read moreall sitting at the main desk !! Walked around for more than 10 minutes, with no acknowledgment ?? Seems under current circumstances, TESLA TEAM would be more attentive and helpful !!! Disappointed to say the least !!

Amazing experience and you can test drive any car you want. We were able to drive the fastest car…read morein the world and experience autonomous driving. Conor T. Was a great advisor.

I heard about Dallas Lease Returns from a friend of mine and I went there to look for a car. I met…read morewith Yulian and I could tell that he didn't just want to sell me a car, he really wanted to get to know me. I could tell that he truly cared about my needs and wants and did his best find the ideal car for me. I haven't currently bought anything from Dallas Lease Returns because we are still in the searching process. I know that with Yulian's help I'm going to walk away a 100% satisfied customer.

After retiring from the military and moving to Texas I was ready to buy my dream car but knew…read morenothing about the process, it's scary but Yulian made sure that every question was answered and all my worries were put at ease! I haven't bought anything from Dallas Lease Returns yet, but I know that with Yulian's help I'm going to walk away with my dream car soon!!

Got a great deal, well below MSRP with excellent service. Attention to detail is superb.read more

I was trying to help out my elderly cousin by arranging for them to come get her CR-V which has a…read moredead battery. The battery was replaced by Rusty Wallace less than 2 years ago. They told me they didn't tow in vehicles even though they have done it 2 times before. I would need to arrange to have the car towed in myself. I then offered to remove the battery and bring it in to them but they said it had to be in the vehicle for warranty coverage. No compassion what so ever. I could buy a new battery for what the tow is going to cost.

We had a fantastic buying experience with David Keilson with our GX550 Overtrail Plus. Not only…read morewas David extremely helpful but really made it fun, which in my past car buying experience fun was never in the words of buying a car. We will definetly come back and tell our friends to see David when looking for a car.

We had a genuinely fun and enjoyable experience purchasing our GX 550 Overtrail Plus--something you…read morealmost never hear when it comes to buying a car. Our friends referred us to David Keilson. the night before and suggested we give him a call. We reached out the next morning, asked if he had a GX 550 available, and from there, everything moved seamlessly. When we arrived, David greeted us, had the vehicle ready, handed us the keys, and simply said, "Take it for a drive." We had visited two other dealerships prior to this, and not one of them offered that level of trust or ease with a test drive. After our drive, David took the time to ask about our experience and walked us through the benefits of purchasing from Sewell. Before leaving, David and Jan also walked us through the technology in the vehicle, making sure we felt comfortable and confident with all the features. Since our purchase, we've returned for car washes, and both David and Jan have made a point to say hello and check in to ensure we're still happy with everything. We've had the best experience and will absolutely be back to work with David and the team at Sewell again.

Erwin is the man !!…read more Got my caddy looking good ! No argument or debate .. Listened to my worries and acknowledged em! I'm happy for finding this place !!!

11-3-2025 went there to buy a 2025 Trax. Car was advertised…read moreas 2000.00 of MSRP window sticker. After they took off 2000.00 they added back a pack of useless add ons that was over 1700.00. So their "discount" was less that 300.00. Kept me waiting way too long. Lost my sale, don't go there. refused to honor their ad price. Old time scam.

I brought in a car to get a pre-buy inspection on it done. They got me in quickly and checked…read moreeverything that I asked for. They even brought me out to the shop and showed me everything, which that was the first time any auto shop had allowed me to do that. Had a good experience overall.

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!

Mike Cotter my sales rep at Park Place is awesome. Super professional, kind and takes the time to…read morefind you the right car. goes out of his way to make sure you are happy with your purchase. highly recommend him if you are looking to buy a car. Also, Rola was extremely nice, helpful and professional. all around great experience! highly recommend buying a car here!

I had a very disappointing experience with Park Place Motorcars Dallas, and unfortunately it…read morecompletely failed to live up to the reputation and standards the dealership claims to represent. On Monday, March 9, 2026, I visited the dealership with my mother to look at a 2020 Mercedes-Benz GLE that we were interested in purchasing for her. We worked with a salesperson named Keith, who showed us the vehicle and took us on a test drive. After the test drive, my mother decided she wanted the car and we clearly communicated to Keith that we were ready to buy it. He even congratulated my mother on the purchase, which gave us every reason to believe the deal was essentially secured. Because it was already past the dealership's closing time, I told Keith we could return the next morning to finalize everything. He agreed and told us that would be perfectly fine. The next day (Tuesday), I sent Keith all of the information he requested so we could move forward with the purchase. Hours went by and I did not hear back from him. I finally called around 5:30 PM, and Keith told me they were conducting a hail drill and that all vehicles had been moved inside, so he could not access the GLE. He said we would have to finalize everything Wednesday morning instead. Unfortunately I could not personally go Wednesday, so my brother took my mother to the dealership on Wednesday, March 11 to complete the purchase. That is when we were told something shocking: they could not sell us the vehicle because someone had supposedly placed a deposit on it the previous week. This makes absolutely no sense and is extremely frustrating for several reasons: 1. We spent three days working directly with Keith about this exact vehicle. 2. At no point did he ever mention there was an existing deposit on the car. 3. He allowed us to test drive it, told us we could buy it, and even congratulated my mother. 4. Because we believed the purchase was happening, we passed on other vehicles we were considering. If there truly was a deposit already placed on the vehicle the week before, that information should have been disclosed immediately on Monday before we ever took a test drive or discussed buying the car. The situation ultimately wasted several days of our time and created unnecessary frustration for my mother. What makes the situation even worse is that we did not receive so much as a courtesy apology from management for the confusion and poor communication. For a dealership that markets itself as a premium luxury car buying experience, this level of professionalism and transparency is extremely disappointing. Whether this was due to poor communication, disorganization, or something else entirely, the end result is the same: our time was wasted and expectations were set that the dealership could not fulfill. I hope Park Place Motorcars Dallas takes situations like this seriously and improves their communication and sales processes so other customers do not have the same experience.

I reached out to All Star Auto Clinic after receiving a list of recommended repairs from the Mazda…read moredealership, one of which was going to cost almost $2k. They quickly responded to my inquiry and got me scheduled to come in. The team did their own diagnosis of the car and instead of just agreeing with Mazda, they said they didn't even believe the $2k repair was even necessary at that time. They found a couple additional small items that they recommended I fix, but were never pushy or trying to sell me on anything. From the time I reached out and throughout the process the team communicated well. They handled all the other recommended repairs same day for significantly less than the dealership wanted to charge. These guys are honest and well priced and I highly recommend them for any car work you need done.

I just got a sensor and battery replaced at All Star in my 2015 Ford Escape. Originally I got a…read morediagnosis at the ford dealer but decided to shop around a bit after getting their quote. Both of those services at All Star were done for cheaper than ford quoted the sensor replacement. The team was easy to communicate with, gave me updates on when the parts were coming and when the car would be ready. You can tell why they have such a good rating, I will be back the next time my car has an issue!

These people are horrible. The same service is even worst. They made it perfectly clear to me that…read moreRange Rovers are not for the black man. I submitted a business application. The rep called me immediately and advised I should submit a regular application because he basically didn't know anything about the business application. So, I picked up the phone and call to speak with the GM. The y connected me with the finance department. He tries to explain and then I explain. He tells me ok I'm about to submit you and I advised not to submit me to chase and they did anyways. It's really sad when you been a CEO for over 25 years and still have to succumb to systemic racism.

SERVICE Review - must read. Like so many other reviews, I experienced the exact same sleezy service…read morefrom their maintenance crew. My vehicle has been flashing an assortment of display lights since 30k miles (under warranty). I took my vehicle in THREE times over the past two years to address the issue. They couldn't figure it out and never corrected the problem. Now here I am - at 59k miles (out of warranty) and I've received a completely new diagnosis requesting an alternator replace over 5k. After adamantly explaining that there's no way on earth it could be the alternator and equally complaining about the fact that this should be covered under warranty, I finally caved and approved the repair. They had my car almost 30 days. The very day they replaced my alternator they came back and sent me a text saying my car still has the same issues and NOW it's a sensor with an estimate of $2241 to replace on top of the alternator. At this point I decided to hop online and read reviews only to discover I'm not the only customer to have the experience of misdiagnosis, overcharged, unnecessary repairs. AVOID this place at all costs.

We just bought a 2025 Ford Expedition Active Max from Planet Ford in Dallas, and Chuy Alcala and…read moreNick Alvarez were both outstanding. We traded in two vehicles, so this wasn't a simple deal. There were a lot of moving parts. Chuy handled the front end with patience and zero pressure. He actually listened to what our family needed and made the experience feel relaxed and personal. Behind the scenes, Nick helped structure everything so the numbers worked -- and somehow our monthly payment didn't increase, even with the upgrade to a full-size Expedition. That mattered to us. The whole process felt straightforward and honest. No games. No surprises. Just people who know what they're doing and care about getting it right. We brought the Expedition home and our kids looked like it was Christmas morning. Nicolle is still talking about how smooth everything went. After this experience, we wouldn't buy a vehicle anywhere else but Planet Ford Dallas. Chuy and Nick earned that loyalty.

I have never been treated with more disrespect in my life. I came in, cash in hand, to purchase a…read more2025 Bronco for my son who just completed his military service. The salesman (manager), Justin, told a bold face lie to our face. I called him out on it and commented that car salesman often lie to sell cars. He was offended and said all Teachers/librarians are liars. The audacity! To call a customer who you just met a liar because you got caught in your own lie. If this is how Planet Ford treats our military men and teachers who serve our community, they do not deserve anyone's business. *Because I cannot reply back to your comment, Justin. This is not how the story went. You had only hateful things to say, you did not say other librarians had been pleasant. You said they were ALL liars. When I said what I said, I pointed out the lie we had been told first. I just purchased a brand new Bronco down the road for a WAY better price and it wasn't even used. Anyone looking at Planet Ford, it's worth it to take the extra 7 minute drive to Westway Ford where they treat customers with dignity and respect.