All court documents will be posted soon. The deposition of them admitting changing our password and…read morelocking us out will be posted also. Make sure you change your password because when they set up your system. We have been in court for a year. These guys think they're slick.

Our family has moved from Long Island NY to Chesterbrook, PA early this year. Found SHME from…read moreyelp. Chris and Mark are highly proficient and inspirational entrepreneurs who are absolutely experts in building smarthomes. I've got 2 Google Nest cameras supplied and installed by them. The price of the cameras they supplied has matched any online retail including Amazon. Their service rendered is above and beyond our expectations and icing on the cake. Their knowledge and expertise in creating smart homes are leagues ahead of the game. Yes, if one wishes to have smarthome done right and integrated seamlessly, SHME is highly recommended.

Leaving a 5 star rating, but it appears he is no longer in business. Emails and phone goes…read moreunanswered.

Rob did an incredible job with our AV project and I would highly recommend his work to any…read moreindividual or organization! Our original project was a botched Amazon Wall Mounting service that had originally taken 3-4 hours for the Amazon tech and the result was of terrible quality with wires sticking out of the wall and our soundbar hanging from the TV. As this was not up to par with our expectations, we set out to employee an outside AV company to come in and correct the work. I reached out to Rob in an urgent state since the previous AV company we were supposed to work with had cancelled on us with no apologies, and I was quickly put to work on finding a replacement. I sent out a quote request over Yelp with a detailed description of the project we were working on to various AV companies in the Philadelphia area, and Rob got back to me quickly and with a solid quote. He was able to schedule us in the following day to get the project done quickly. Rob came in and addressed our project in a professional and high quality manner. He was very knowledgeable about our project and even let us know that the way the Amazon tech had wired the TV was against building code and that if we had not had someone come in to fix it, we could have gotten a fine by the building inspectors. Rob was able to get the job done in less than an hour and a half and we are thrilled with the work he did!!! Between his professional and educated manner and expertise of his work, I would highly recommend him for any AV project.

I've used Advanced Lock and Security for both emergency and non-emergency services several times in…read morethe last few years. I highly recommended them on availability and completeness of the job. My latest, semi-emergency repair (locked in the apartment) on a Saturday, Joe B showed up when he said he could make it. climbed over a deck fence with me to get in and did a thorough job making sure the repair actually worked.

The company from Phoenixville completed the project of installing a new intercom system in…read moremy condo building; and in every condo building throughout the complex. They completed the work; in a timely; professional manner. No complaints.

I've used them for years for locks and our safe. Can't say enough good things about them!read more

I needed a new home re-keyed. I reached out to several well-reviewed local locksmiths via their…read morewebsite contact forms on a weekend so I could get an apples-to-apples comparison. Heard back from Great Valley before 9 AM Monday with a professional quote that was reasonable, so I chose them. On the day requested, the locksmith (Gene) arrived within the window and did the job promptly, expertly and pleasantly. So I am quite satisfied. Oh, the three other local locksmiths? Two never replied. The third apologized when they reached out two weeks later, after the service date.

I love being a customer of this locally owned business. I can see why they have zero complaints…read morewith the Better Business Bureau compared to the thousands that the nationwide conglomerates have. There is no mandatory long-term contract to sign, and the monitoring fee is very affordable in comparison to other security companies. * Whenever I call the office, Dana or Christine has always answered. I have never reached a voice mail menu or had to leave a message. Dana and Christine have always been friendly, responsive, and professional. * The same can be said for Mike and Dan, the owners. Both are personable and willing to listen to my needs. Initially, they both visited my site to provide advice for optimal protection. * I'm very glad I made the switch to Action Security.

Absolutely love this place. The food is delicious and there portions are big. Service is always…read moreexcellent as well.

I had ADT installed in my home because I am a disabled vet on a fixed income with a traumatic brain…read moreinjury and PTSD so feeling secure is important for me and my family. We had nothing but issues from the start and the panel on the wall would constantly have to be reset over and over, multiple times a day because of issues with the wifi which was NOT ADTs fault. Verizon told us they service our area which ended up being false so we had no wifi coverage or very spotty coverage at best. I really wanted to have the system and when I spoke to a representative he said we only had 3 days to cancel the contract under buyers remorse but if the service doesn't work through no fault of my own that I could cancel without penalties and even get a refund. Since I supposedly had 6 months I decided to try an find an internet service provider so that we could keep the system. We weren't able to find an ISP that was actually dependable and would keep the system going without having to reset it so eventually we had to request to cancel and we were under the impression that everything was canceled and we were just disappointed but what can we do? I didn't even ask for the refund because I felt that it wasn't their fault about the wifi but they can't provide service so I can't use them and don't see how any reputable company would try and force someone to be bound to a contract they can't even keep their part of. About a month ago I received a call from a debt collection agency saying that I owe ADT over $4000 for service they can't even provide and they keep going back to the contract saying I had to hold up my end but they can not hold up theirs yet they still are trying to force a disabled veteran to come up with money to pay them basically for absolutely nothing. I filed a complaint with the Better Business Bureau and even spoke to a collection agent yesterday and I explained the whole situation and even she said that was messed up and that she wouldn't pay either and they have the call recorded (as do I!). I called the lady who left me message from the corporate offices and she hasn't returned my call. Guess I will have to speak to an attorney because I know one thing that is certain and that is ADT will never see a dime of my limited funds. I would include pics of the panel that always needs to be reset but that doesn't even work anymore. Funny because the system is still relatively new. So buyer beware!!! They will do whatever it takes to get you past the 3 day point so you CAN'T cancel and then you're no longer a valued customer. You're just someone who is on the hook for a 4 YEAR CONTRACT and they do not care, they just want their money. I'm sorry but even under contract if you signed up with a cell phone company and then found out they don't even have service in your area but they kept you going past 3 days so it doesn't matter that your service doesn't work. It doesn't matter that you are paying for something you are not getting. YOU do not matter to them. You are just another account and they just want their money no matter if it is ethical, moral or justified. They want me to pay them and not even have their service. Please please please consider your options carefully! It's like buying a new car but the engine goes bad and they won't or can't fix it BUT you're on a contract so pay up! They have no empathy, sympathy or couth. I guess I fought for my country so companies like this have the freedom to screw Americans over. Just look through reviews on ANY platform and you will see customer after customer being taken advantage of and some of the horror stories people have gone through with them. I strongly recommend that you stay away from this company as you can find other (more) reputable companies that aren't predatory or force you into a contract. In fact for the next at least 4 years of my "contract" I will be reviewing them EVERYWHERE, speaking out and warning people about their predatory practices and even looking for other companies to help other people have a choice in who they decide to go with. I will obviously be pointing out every con and highlighting the pros of any other companies, doing the research and making the choice easier for people to choose companies that actually care about their customers and don't try to take advantage of people when they are down or in a position they don't want to be in. I apologize for the lengthy review but there are a lot of things that need to be said and made known and I will continue to do it until about 2029. As I said, I am a disabled vet with plenty of time and energy to focus on making people aware of ADT practices and what they try to enforce, etc.

This is merely notification. Three years ago I purchased a security system for a $99 installation…read morespecial (it was more by the time it was finished). Key Words: STARTING AT... The two installers were very kind, helpful & personable. It took at least an hour to complete. After taking a closer look at their work I was surprised to see magnets on my windows and door. I admit, I was ignorant to what was involved. This evening I cancelled my service and was told an installer would have to return to disconnect my transformer (unless I had an Electrician to do the job). This will cost me $169 for the first half hour then $43 every half hour after. I was on the phone for 1 hour and spoke with three people. All whom were VERY PATIENT & HELPFUL but 1 HOUR?! Ask immediately how much it cost to uninstall your equipment & what are the ADD ONs that are NOT INCLUDED in your initial sale. Don't get surprised like I was once they started to install the sustem. Stay safe.