I recently needed some new ball joint bolts for my 1998 4Runner. Before contacting ToyoTechs , I…read morefirst tried getting the bolts through the local dealership. I tried filling out a customer support form with them online and then also filled out a parts request form complete with part number. They never got back to me in any way. But then I found ToyoTechs and everything changed. I filled out a service request form on their website in the evening and was contacted immediately the next morning via voicemail and email. Long story short. Blane at the front desk hooked me up with my bolts for a great price and also in record time. He even called their parts distributor to make sure I would receive them before the weekend, which I did. It really showed me how much these guys care about their customers because they went above and beyond for such a small sale . If you ever need help with your Toyota in Kalamazoo , look no further than ToyoTechs! I will definitely return if I need help in the future.

Very polite and understanding with the older well loved Toyota we bought in…read more We were able to get the car back on the road with the bill that my college student could afford. We will definitely use them again.

Needed my brakes repaired quickly, and they were able to get it done same-day, and for a fair…read moreprice. Very good communication, easy to get a hold of, and quality service.

I needed brakes. When I called, they said I could bring my car in and they would look at it, give…read moreme a quote before completing the work, and have it done within 2 days. Every interaction I had was so genuine and caring, the work was quick, communication was easy, and everything was completed as promised. We will definitely be back!

Provided an inspection of the vehicle. Seemed a little pricey but I knew my vehicles status prior…read moreto repairs. Paid it as it was my daughter's car and I needed to know everything is good. It's my daughter. Repairs were made in a timely matter/same day. I will follow up with my daughter as to how the vehicle is performing. I know costs of everything has gone up and I haven't paid to have brakes replaced in nearly 10 years but ouch. My bad as I didn't compare other shops prices as the vehicle is a Mazda and not everybody works on these. Waiting room: 8. Counter staff: 10. Pricing: ?. Quality of work: Will find out soon.

My go to for all my automotive service and repairs. Great customer service and knowledgeable staff.read more

We've been taking our vehicles to Shoemaker's Garage for years and wouldn't go anywhere else. Adam…read moreand his team are top-notch! They are always friendly, honest, and extremely knowledgeable. They take the time to explain things clearly and never try to upsell unnecessary work. The pricing is very fair, and the quality of service is outstanding. Highly recommend!

I initially went to Shoemaker's since the mechanic from a recent trip to Toyota for an unrelated…read moreservice said I had a leaky axel seal so I went to Shoemaker's because they were much closer to my home. Shoemaker's looked at the report then upon further inspection (cleaned under the car, then attempted to drive it around so they can see whether it would leak) found that there was actually no leak at all! They are very thorough in their care for the car and took the time to explain everything to me, they saved me from having to pay for an expensive and unnecessary service I would have had at Toyota. They are incredibly friendly and courteous even offering to drive me home after they found out i was planning on walking in -9 degree weather. I will be back and Shoemaker's will be my go to mechanic.

Family owned business. They are the best. They won't tell you to do more work than actually needs…read moreto be done and if they're not the best for the job, they will tell you to go elsewhere-for instance, if it's a dealer issue.

In the nearly 3 years that have elapsed since I wrote my original review I neither seen nor…read moreexperienced a single thing that would lead me now to question my '16 thoughts about this auto service. I regret I can't give them six or seven stars. I regret we didn't stumble on Furr's earlier (because in our youth we did run into a couple of other car repair businesses in town that took advantage of our inexperience and naivete). But I don't regret the entirely selfish hope that the owner - who is getting on in years - lives and works 'til he is 150 so we don't ever have to look for a new repair shop.

The shop was very neat and clean. They are very professional in taking my request to fix my truck…read more They did everything to the letter in the truck runs great nice decent people.

This place is excellent. low prices, honest, friendly, highly skilled mechanics. Recently had a…read morefailed starter replaced, for $420. Their strategy appears to be to get lots of business and be very popular by taking care of the customers with great service and low prices. And, they are very popular, very busy. That is what you want in an automotive repair shop - a place that is very busy, totally swamped, because they are popular and good. They are so popular that they may not be able to get to some things right away, they can get backed up, but they tell you all about the back up if there us one.

I was in a pinch foe time to repair my hydraulic break system on ty class a motorhome. He did a…read moregreat job and got me on the rad ASAP. good price and great servi

A quality mechanic who is knowledgable and professional! A fair price for quality work.read more

My son has a 16-year-old car that was running rough, they took care of the problem, and explained I…read morecould spend quite a bit more there, but based on the car's age and condition, they wouldn't recommend it. It was nice to know they were honest about what needs to be done, and didn't try to sell me expensive repairs.

I had a great experience here! The staff was professional, efficient, and even finished my car…read moreearlier than expected. It's running so much better now. Prices are very reasonable, and I'll definitely be back for all my maintenance needs.

I created an account just to write this review. I recently have had some bad experiences with…read morevarious mechanics in different cities and wondered what the reviews looked like for my old mechanic in my home town. I saw there was only 1 and felt I should add my experiences. My family has been taking our cars here for almost 30 years. Extremely reliable and honest service. Fast, fair prices, straight talk and no upsells or unnecessary work. They find what's wrong, fix it, and nothing more. What else can you ask for? We have had numerous quick repairs done at no cost and some extensive diagnosis work done for very little or free. I personally have lived in various cities and been to countless mechanics with numerous cars and have not yet found a repair shop as reliable as Woodwards. When someone asks me if I know a good mechanic in my current city I say "No, but let me tell you about my mechanic in Kalamazoo"

I am also a longstanding (15+ years) of Woodwards and this shop is clearly not Woodwards. I don't…read morethink they'll last more than a year or 2. Received an estimate of $12, 000 and got the work done for less than $2,000. They are not reliable or trustworthy. This is a shop that I would never return to. There attitude is do it their way, don't ask questions and have a bundle of free cash. Never again.

If there is a thing called "over the top customer service," this place would be very close to…read morehaving it. On top of great work on my ride, the people often went beyond expectations. Ex. After dropping my car off to find out what was ailing it, I was ready to call a taxi to get back home. Instead the manager (Steve) offered to give me a lift. And it wasn't exactly around the corner, either. Plus, it was a messy, snowy day. Not the type of day you'd want to be driving if it wasn't absolutely necessary. Along the way, he took the time to point out other reputable auto shops in the area, just in case I wanted to shop around. He didn't have to do any of that, but I got the feeling that's just how he is as a person and how AutoAnalyst treats its customers. Top notch.

Rude, expensive, and dishonest. I have brought my truck here a few times and will never again. The…read morelady running the front desk talks down to people. I also got my truck back the last time with a different dipstick that was not even long enough to reach the oil. A employee also told me that he put flour on my belt to stop it from squeaking. The lady in the office accused me of lying. They need to realize that they are in the customer service business and people will not take how they treat people. AVOID THIS PLACE. There are plenty of good mechanics in town.