Well...I am disappointed to say the least. I have visited multiple locations of Dutch Bros. over…read morethe years, I use the app, and am typically put in a fun, upbeat mood with each interaction with employees. Today was a definite miss. I ordered a medium double chocolate blended mocha, extra thick. It always looks the same. Today, after I got to the window in the drive thru, I was handed a drink with no chocolate visible on top, or the side. However, when it was handed to me, it spilled all over my arm, I commented rathered surprised and frankly, sad-, there was no offer of a napkin, or an "I'm sorry." I literally kept flicking my arm with the dripping off liquid out my window, and no response. The employees said they would remake it. By this point, I was sticky, and just wanted the beverage I paid for. They apologized for the wait, then handed me what can only be described as....you want chocolate- I'll give you chocolate "bitter remake." I say it in jest, but I really cannot stress the overly unnecessary amount. I could not drink it. I tried moving the straw around to different parts, it was like half a bottle of Hershey's was poured. It was not extra thick in texture, but pure watery- not freeze texture, yet all syrup. (Please see pictures- fyi-you can't see all the chocolate in the center, but it was utterly undrinkable). I tried to phone the number to the location, but was rerouted to a customer service line where there was no one to take my call. This beverage was $7.65. I did not get what was paid for. I did not receive helpful customer service, and I am just in shock. This is not what this brand is all about. I truly hope that the management and follow-through with training individuals from the front window, to those making creations improves at this location. My takeaway, I'm out $7.65, I have no drinkable beverage without feeling grossly sick, and I will most likely not want want to return.

Love me some dutch Faster to walk up then drive up…read more Ask about stickers and ask about special promos. Workers are amazing and prices are affordable. Nice flavors from coffees to teas & shakes. I got to this one after church usually since I live across town. That to edit this review it did not load all the way. Muffin tops are soo delicious.

Absolute slowest location I've ever been to. Consistently the slowest. Like DMV slow. It's not a…read moredrive through it a full on time to reflect.

Ruben was so so nice in the drive through line. I bring my dog here all the time and he was the…read morefirst to say hi to her. He had great customer service, chatted a bit and still got my order in in a timely manner. 10/10 !

Location: Dutch Bros Nees Date: August 2nd, 2026…read more Service: Mobile Order Pickup On the way to my kids game I decided to stop by Dutch Bros to pick up a frozen blended beverage. I got a frozen drink and added the popping mango boba in it. I ordered the large they're quite pricey. Overall refreshing I decided to walk inside and pick up my drink because the line at the drive-thru was insane and not moving at all. Just have your patience hat on when you're dealing with any drive-through located in the California area especially in Central Valley. I walked in they literally made my drink in front of me and I was on my way. I took pictures of their game section that they have in there and the mural art they have on the wall. Check out the photos attached to this review.

LOVE the broista's at this Dutch!!! Always sooo nice & pleasant when I go there no matter how busy…read moreit is - they take the time to chat with me & make me feel important. It is now my "home" store!!!!!

Come here all the time for my smoothie or smoothie bowl fix. Staff is sweet and service is quick…read more I usually get the matcha smoothie but tried a smoothie bowl this go around. Very good and will order a new one next time. Received a free ginger shot as I waited for my order. So nice!

Went in to order for the first time and was looking at the menu had in mind…read moreWhat I wanted after a few minutes their was a blonde girl working and she was helping a guy out I was next in line then once she got done helping the guy this girl came in and the blonde girl that works there took her order first while I was standing there then I said to her " I was going to order something" and she looked at me and just said oh and continued to take her order . Blonde girl is very rude, I just walked out and went to pressed juicery . First time at raw earth and will be my last . Owner needs to rehire people with better customer service . I recommend pressed juicery they're really nice and welcoming and their bowls and juices were amazing !

Waited in a short line, only to find they can't steam milk! I also got to hear an interaction with…read morea customer who received their coffee and asked for half and half. He was told they don't offer it, but if he wanted milk beyond 2% he would be charged. Not a great experience today.

Staff is always friendly and helpful, very fast at making drinks and the drinks are all delicious!read more

I go once a week, the energy drinks and teas are my favorite. The workers are super friendly…read more Highly recommend!

Oh my goodness, this was such a good coffee drink. I got a fru fru drink the caramel brulee. This…read moreplace is so great. It's like a secret establishment. Great customer service, nice clean restaurant area.

Been hoping to try chimney cakes since I saw it on a movie. Planned a visit within a week of…read morelearning chimney cake, or Chime Cake, was on their website. We invited friends to join us. Truly disappointed to learn the Fresno location does not serve Chime Cake, Chime Cones, or Chime Toast, and a number of the kids were disappointed that cotton candy flavor was unavailable. Thankfully, the staff was patient and friendly. Our party of 10 ordered the cookie monster ice cream, lemon-lime sorbet, strawberry and raspberry boba drinks (each with bear-shaped ice-gummy), taro boba with bear-shaped ice-gummy, matcha frappe with pistachio, and a Iced Chai with a dipping blue bunny. A number of social media worthy photo opportunities inside include: *mirrored wall accented with neon lights *You Look Beary Good cut-out mirror *Love At First Sight wall *Nobody Is Perfect But I Am Beary Close wall *unisex restroom (required code entry)

Came here for the first time today. I always pass and see neon and have been drawn to come in…read more The place is sooooooooooo cute. I wish they had cones. I think it was pretty good but honestly it's mostly because it's cute. The music was good. Vibes were good. The worker was so kind. I want to bring more people here.

Customer service is always on point! Great atmosphere to sit & play games. They also have good…read moredrinks with a packed menu! Would love to see a few more food items but overall it's 5 stars from me!

Awesome place and they have game places!!our drinks are so good I got the strawberry passion and my…read moreson had the 67 matcha I highly recommend