Love my girls at the Indian School Dutch Bros!! Even my 5 year old loves to come say hi to our "coffee friends"

I have been going to this stand since they opened. I am picky with my coffee, but I was given suggestions by the broistas and I now go every day (sometimes twice). They start my day all week at 5:30 with a chat that puts me in a great mood, and then visit with my dogs and I on the weekend for pup cups and green tea. The Haley's, Tate, Kharissa and Andrew are just some of the great people who make my day every day. Thank you all, this Dutch Bros is the best I have been to and I am lucky enough to have it in my neighborhood. read more

I love Dutch Bros. And it blows all of the coffee places away. Starbucks was my favorite but no longer.

This is my second time reviewing this location, and unfortunately, it has gotten worse. I decided to give them another chance after leaving a Google review a few months ago. I purchased something from a nearby shop at 12:41 PM and then pulled into the drive-thru around 12:44 PM. There were only about two cars waiting to order and a few cars ahead waiting for drinks, so I figured it would be a quick stop. Instead, I watched both drive-thru employees walk away without taking the orders from the two vehicles ahead of me. The three of us sat there waiting while the line continued moving ahead. Eventually, one employee came out and took the first vehicle's order, but by that point the vehicle was already turning toward the pickup area. The next vehicle pulled forward, and another employee finally came to take my order. I paid for my drink at 12:53 PM and was told to follow the white SUV in front of me. That SUV was stopped in the turn area, but the driver was not ordering. She was having a full conversation with the employee. That conversation continued until around 1:00 PM while multiple cars backed up behind us. Only one employee appeared to be actively taking orders while the other stood there talking. When the SUV finally moved forward, the employee at the window continued having another several-minute conversation with the same person instead of keeping the line moving. After waiting even longer, I leaned out and asked if they could just hand me my drink. I was waved off while they continued tapping their phones together for some reason. The SUV finally left around 1:06 PM. At that point, I had been in line for roughly 22 minutes. When I finally got to the window, my drink was wrong and had to be remade. This is not just about one long wait. This location has a consistent traffic and management problem. There are clear lines on the ground near the menus showing where cars should stop until they finish ordering, but those are not used properly. Instead, cars are followed through the turn area, which creates unnecessary backups. I drive by this location often, and the line is regularly wrapped into neighboring business lots, blocking entrances and affecting their customers. Employees also park in front of nearby businesses, which only adds to the issue. It makes the entire area frustrating, especially for people trying to shop at the Neighborhood Walmart or visit the other businesses nearby. The biggest issue is the lack of urgency and leadership. Where is the manager? Why is no one stepping in when employees are having personal conversations instead of helping customers? Why is the traffic flow not being handled better when this has clearly been an ongoing issue? I gave this location a second chance, but there will not be a third. The general manager needs to address the service, the traffic flow, and the lack of accountability from employees. Right now, this location is poorly managed and continues to create problems for both customers and surrounding businesses. read more

I have unfortunately never been able to get a hot beverage here so its hard to review this location for taste. Maybe thier iced drinks are better but everytime I have ordered something hot its room temperature at best. This location doe not seem as busy as some of the others or they are just faster at service. read more

Thanks Dutch Bros, for this weekend treat! Large iced decaf breve, the World Series, and this weather... can we have a better afternoon? read more

Dutch Bros Coffee - Coffee & Tea Near Me - Goodyear, Arizona

Continuing alphabet series representing 2019 for letter D is D is for Dutch Bros. I visited this Dutch Bros in Goodyear a few times when I visited my parents for Christmas in 2010's. I was also visiting the Valley in July 2019; July...what a great time to be here...ugh no thanks, but I had 3 days in Phoenix before heading to Vegas for a wedding. Besides the drinks being great, the staff is always super friendly. They ask how your day is going, comment on the chilly weather at Christmastime, or whatever friendly conversation. This is an outdoor stand with a drive through. I've always parked & walked up to the stand. Drive through can be hectic with cars going far back. This place is popular, which I can get why with how friendly the staff is and high quality variety of drinks they have. This is just a coffee stand, and they also have some outside seating. read more

Dutch Bros Coffee - Long line of people enjoying Dutch Bros in light clothing at Christmastime - Coffee & Tea Near Me - Goodyear, Arizona

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I come to this location all the time because I love the vibes the baristas give. The last few visits, though, the girl with the green hair has been consistently rude. On one visit, my drink was made incorrectly. When I let her know it wasn't half sweet, she told me I never asked for it that way instead of simply fixing it. When I asked her to remake it half sweet, she told me to "go throw it away" in a raised tone, as if me keeping the incorrect drink would somehow come out of her paycheck. That comment was unnecessary and unprofessional. More recently, my drinks were made wrong again. I politely asked for them to be remade, and she snatched them out of my hand and handed them back within seconds. It didn't feel like there was genuine effort to correct the mistake, it felt rushed and dismissive. I understand that mistakes happen. What's frustrating is the repeated attitude and lack of basic courtesy. read more

I always have a great experience here. The service is excellent, and everyone at this location is consistently friendly, helpful, and welcoming. You can tell they truly care about their customers! read more

This location is ALWAYS a treat to visit. Every worker is always so welcoming. Recently, one of the baristas, I believe her name was Lynn or Lynnette, has always been kind and friendly! Also, my drinks are always consistently great! Thanks read more

I love everyone here, attitude and atmosphere are always amazing. Drinks are always fire, the staff at this location literally has my heart they are all so wonderful!!!! read more

Great vibe at this location. Everyone is very happy, Haley is such a sweetheart! Love her!!

Just tried their dark chocolate banana shake and it was delicious. I will definitely get this again. Great customer service, professional, courteous, and friendly staff. read more

Service was good - but I was given the wrong order and my drinks weren't made the way I expected so that is why I am leaving this review because of that reason. My snack was al wrong and I do not go to Dutch bros like that now I regret coming to the Goodyear location. read more

So I have kind of been a little addicted to Dutch Bros now. Pricewise I kind of feel like they might be cheaper than Starbucks, but I like that there's more options that are not coffee because I'm not a coffee girl. I do like their teas they make a good hot chocolate, the milkshake isn't too bad or the shake. I've ordered a few different things off the menu. I will say the tea it's a hit or miss. I don't know if they store it near the coffee because sometimes I can taste coffee even though I know I'm drinking a tea. I do love the Wednesdays or random days that they give out stickers, they're always energetic, friendly and service wise. It has always been good. read more

I go out of my way to go to this Dutch bros stand and it's definitely not the closest to me. My drinks are consistent and the atmosphere is fun and upbeat. The kids always look like they are having a good time working and I love that about this stand! read more

Never have any of the new drink drops flavoring! Always out of something. May need to switch locations.. Stock up!

Top service, unique beverages, the best coffee joint in Phoenix. - Staff always has good recommendations for specific sweetness requirements. - A small size will probably work for most people unless you're driving back to LA or San Diego. - Parking and walking up to order seemed a lot faster than waiting in the long ass line. - Their Freeze drinks are my personal favorites. They're Frappuccino-like drinks but with endless flavor choices... read more

Dutch Bros Coffee - Ocotillo - Coffee & Tea Near Me - Goodyear, Arizona

One of the best coffees I've ever had. Got used to the coffee at my office in apartments.. and you can say I'll never go back to that tap water madness. Thanks Dutch bros for showing me what a real hot one should be. ‍ read more

I noticed today after my stop here that I hadn't visited this location in many, many years. It is definitive for an updated review after my visit this afternoon. I have steered away from this location for a long time mainly due to the last few stops here. Nothing to do with Dutch itself, but this parking lot sucks and the lanes to get in and out have been tight and rough to get in and out. Today with the rainy weather and maybe the time of day the line was practically empty and I took my opportunity to pick up a cold brew. Happy Valentine's Day to me lol. I was greeted instantly in the drive thru and my order taken. She was super friendly and I was on my way to pay. With only one car in front of me it was quickly my turn. The man at the counter was equally as friendly and handed my drink and double checking my order . I knew right away it was wrong by the color, but tasted it to be sure and let them know it was wrong. They of course can't take it back, but quickly apologized and said they'd remake it. They went above and beyond and the girl who apparently had made it came to the window and apologized and stated she realized when I asked them to remake it that she read my order wrong. No biggie I knew they'd correct it and without making me feel like a jerk. I appreciate that. Within seconds I had my yummy, perfect cold brew and was on my way. read more

Never thought I'd be over Starbucks and claim Dutchbro as the main I love the cold brews with oat or almond milk and some sugar free hazelnut. Mmm and what about those DB freezes! Coffee makes my day complete. Love you Dutchbros read more

Dutch Bros Coffee - Picture perfect freeze - Coffee & Tea Near Me - Goodyear, Arizona

Always long lines, but on this day there was no line at this franchise. I decided to cruise through and try a beverage. Most things lean towards the sweet side, but if your in the mood, the drink with Irish cold brew was refreshing and creamy. It had a fancy name, but I can't remember. If there is no line ever again, I would try this place again. read more

Dutch Bros Coffee - Irish - Coffee & Tea Near Me - Goodyear, Arizona

**Warning: Cashier Tipped Herself!** BEWARE: I didn't realize until after I paid and got a notification on my phone that I was charged more than the price the cashier had verbally quoted. When I confronted them, they claimed I had tipped through my app, but I showed them that I don't even have tipping set up. I mentioned to the woman at the window the cashier didn't even ask if I wanted to tip, which she replied with "they are not allowed to ask" so just beware and ALWAYS double-check how much you are being charged for your drinks. Who knows how many people she did this to during her shift! read more

There had been multiple times I show up, early, not even a line, and I get stuck behind the same car. They chat it up in the line holding everyone up(at this pint there is a line behind me). Thennnn, the same thing at the window. By the time I get my drink the line is backed up behind me, when when I got there it ese just me and two other cars. I understand being nice and friendly but we don't need to over do it. & yes I still tipped read more

Thought it would be a long wait at the drive thru but it went pretty smoothly and not as long as I excepted. They do have to lanes and it combines into one. They have employees that are outside taking your order and by the time your at the window you will have your drink/drinks ready. My favorite is the iced caramelizer. So chocolatey and good. They also have tables and chairs to sit outside and you can order your drink at the walk up. Also May 10 they will be donating all the proceeds to end ALS. Come and get a drink to support Muscular Dystrophy Association. read more

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I always get the black iced tea with strawberry and kiwi added. It's always a fast process and nice workers.

Best coffee place ever I wish we had these in California. Service with a smile with Enthusiastic employees! We need Dutch in So Cal!! Please give that over rated Seattle company some competition! read more

Dutch Bros Coffee - Best coffee franchise ever! Fast friendly service with Enthusiastic employees!! Please come to So Cal!! - Coffee & Tea Near Me - Goodyear, Arizona

So let me start by saying I'm not a Karen. I'm really not. But I can't help but say something when I'm waiting in line for 40 minutes for 3 drinks. Like seriously, no other 'fast food' establishment would get away with such long wait times - Dutch Bros isn't exempt from this expectation. It's a drive-through, not a sit down restaurant. It's a pretty terrible look when the line is out to Indian School rd yet the employees are hanging out by the back door talking and making Tik Toks. I wouldn't even be leaving this review if we hadn't seen them outside just chilling - no sense of urgency or purpose. Do it inside next time, at least act busy and it will make the wait more justifiable. read more

Dutch Bros Coffee - Employees were enjoying social hour meanwhile the line was out to Indian School :) - Coffee & Tea Near Me - Goodyear, Arizona

I have been going to this Dutch Bros location for 3 years now! I love their coffee and the people working there make the experience that much better!! I have formed a friendship with all the baristas there. Even the new baristas who come in are super friendly and so very easy to get along with. read more

Best Dutch location ever! Love-Love-Love this crew. My son is a regular customer mid-day, I'm more the graveyards crew. We both agree we get amazing service at ALL times. Sweetest, kindest, most genuine employees really make all the difference. These people WANT to be there. Wish I had the name right...Davante or Deshaun...late night crew guy is AHHHHHMAZING. Give this man a raise. He's uplifting, personable and can change my day instantly. The drinks are great, due to being powered by amazing humans Dutch Goodyear! read more

LUV LUV Dutch! Have never had a bad experience at one! Great drinks! AND SERVICE IS AMAZING! The people are always the best, I drive away smiling every time! Got one at this location today and it was delic! read more

We stopped for a cappuccino while on our morning bike ride today. Went to the window to order. Very pleasant service. The coffee was good, (very hot). The problems were it was very dirty outside. Sidewalks and tables were filthy. The AI generated fake music was disturbingly loud and obnoxious. If you don't mind loud and dirty this is your place. read more

Awesome staff always friendly and very suggestive on newbies like myself. Crazy long lines but worth the hype to refresh out here! Tea refresher was great! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Goodyear, Arizona

This location never pays attention to what order anyone comes in, they just tell customers I'll be right with you and then proceed to skip over them to the car that came 10 minutes after them. When addressed the issue the worker said sorry that's not our fault. Excuse me? Then proceeded to be rude at the window. I have never had a good experience at this location, I've had them roll eyes at me I've had them ignore me. This Dutch needs to figure it out read more

If you've lived where there is a Dutch Bro's Coffee, you understand. If you've never stopped by, put down your Starbucks app and take a leap of faith and swing through. Always a great "cup of Joe" with cool vibe and baristas who genuinely want to talk and see how your day is going. You can get any of your standard upscale espresso drinks, although they have their own names at Dutch Bros. Dint fret, just tell them what you want and they'll understand! My go-to is a large Skinny Iced Mocha...always makes me say "ahhhhhhh". read more

Dutch Bros Coffee - Oh yeah, Skinny Iced Mocha...to go! - Coffee & Tea Near Me - Goodyear, Arizona

I have been coming here since I moved here in 2020. The people are always fricken nice even when I roll in the drive-thru with my patrol car. The drinks are always good too! Keep being awesome read more

Dutch Bros Coffee - Coffee & Tea Near Me - Goodyear, Arizona

What's the point of ordering online and having a separate pick up line when you literally take everyone in the line who hasn't ordered yet, even the people who arrived after. read more

Purchased 4 drinks, ordered a Hazelnut Truffle, hot, but was warm instead, and the cup was sticky. The following drink was a Carmelizer, part of the drink was spilled on the side of the car by the worker. Overall it seemed lacking care. Not satisfied. read more

It's difficult not to leave here happy. They have heaps of drink combinations and flavors. I've tried a variety of coffees (I can't remember the names because they name their drinks weird names), their energy drinks, and their lemonade. I recommend the Tropical Lemonade with Guava blended in. The biggest "wow factor" that stands out to me is the (what feels like genuine) attention from every person who works here. Every person has engaged in conversation with me (above and beyond "how's the weather"). Usually, most young workers can't stop talking to each other to even bother to look at you. But, everyone here is friendly and conversational. It's a wonderful touch. The biggest negative to this place is the menu. The items have weird, un-memorable names. So, it helps to order with the menu in front of you. Especially because there are so many different options. But, because the car lines are sooooo long, the people come out to your car to take your order (and money) to make things go faster. But, they don't have any copies of the menu. So, if you don't know exactly what you want, you can't order or pay. So, you are stuck, holding up the line, while you slowly pull up, with a worker walking side by side your car, until you can see the menu and order. One other issue is, if your order is wrong, there isn't much to do other than go back and wait through the line again. The phone number only calls the main headquarters (30 minute wait time). But, even with those two frustrations, the experiences were so positive, this place earned 5 stars from me. read more

Service was absolutely horrible ! The music was so loud... she couldn't hear me and I couldn't hear her! She was being rude because we couldn't hear each other ! The worse part is that she got all my 3 of drinks wrong... plus got charged for an extra that I didn't order ! read more