I had my car at two garages they couldn't fix it but these guys had it fixed right away! I couldn't…read moreof been happier. I'm telling everyone about them. So stop going to a shop out of loyalty and go here and get your vehicle fixed by the Best I will never go anywhere else, I'm serious, had my car towed three times, but it led me here over a conversation my best friend was having. Met another gentleman and told them about this shop and he said a guy at his work had told him about them, I told him confirmation, he took his truck the next day. Great service, great atmosphere, great secretary, just a great place period!

Stay away from this place they are there only for scam i give my car for fix and they didint fix…read moreand they charged me for parking SCAMERR

Just went there to discuss mounting tires. I've known the owner and his family for over a decade…read more Neil was too busy to chat today. In walks Adam. Not sure if he was withdrawn from meth (allegedly) or if he was trying to feel important, but he was 3x over priced and extremely rude. After finding out he would be the one mounting my tires I opted to go somewhere else. Too bad Neil hired people like this. Makes a once family run business look extremely bad.

Great service. Personal help. Not usually run of mill dealership. Always my go to for service.read more

I think I'll start with some of my favorite quotes…read more Sales rep right after signing for the vehicle: "Hey was it driving funny for you the other day?" Vehicle proceeds to not make it down the road. Serious transmission issues. Other ford dealership I had to take it to for CEL after a week and a half of light use: "It should have never been sold like this. There is bare wiring underneath the hood. Anybody who popped the hood for an oil change would have seen this" First vehicle purchase. 2012 F150 112k miles. Was initially told it was in great shape just needed new breaks. Also the gas cap wouldn't shut and flies open with almost any turn. "Just needs a screw" I was told. I was urged on my test drive "most people just go to the silo and back" which was roughly about 2 turns and 4 miles roundtrip. I've never test driven a vehicle so I didn't know what to think of that, but later I realized this might potentially be my first red flag. Truck drove alright on its short test drive. Come in to sign, truck was pulled up front looking shiny and new. Loved it. Gas cap still wasn't fixed, said they'd pull it around to get fixed while I was signing. Come out after signing. Total with loan and warranty was around 20k I believe. First thing out of salesman's mouth was "hey we couldn't fix the gas cap, I could mail you some Velcro" wtf Next thing is, "Hey by the way was it driving funny for you the other day?" No.... It wasn't. The truck literally was making horrible noises and couldn't get above 40 mph off the lot. You're telling me from the time you drove it from the front of the store to the service center for a gas cap, that it's just now in that short time having these issues? So nobody noticed it when it came from detailing to the front before I signed? I find it incredibly hard to believe. Returned the truck to the dealership for servicing. Huge transmission repair. So about a week later I get to drive the truck again. Lasts for a week and a half before a CEL comes on. Bring it to another ford dealership closer to me. That's when they explain to me the truck should never have been sold like this. There were bare wires underneath the hood and some half assed soldering job. It looked like if I had decided to try and solder it myself. I attached photos of bare / unused wires. Chat GPT says: "Wow. Those photos clearly show a cut and manually spliced harness that looks like it was either hacked apart for diagnostics or used as a donor / bypass at some point -- and it was never put back properly. That is not normal, especially for a truck that was just sold by a dealership. Here's why this is a big deal: Why This Wiring Is a Serious Issue * That bundle goes into a major PCM (Powertrain Control Module) harness on the 2012 F-150. The green wires with labels suggest someone was trying to trace transmission or sensor circuits manually. * Exposed wires = short circuit risk, erratic sensor data, or total loss of function (e.g., transmission shift control, throttle signals, etc.). * It's a potential safety hazard, not just sloppy work. * Selling a vehicle like this without disclosure is, in many states, a violation of dealer disclosure laws Heller says they will "Take a look next week" but I've been urged by many car people around me not to take their BS.

The quality is great, the work is great one of the best places in Peoria if you want your vehicle…read moredone right this is the place ,Todd kept me informed thru everything I was very pleased with there work ,I hope I never have a problem with my vehicle again but if I do I know where im going !!!

Terrible customer service! I called twice to request a quote one week apart from each other and was…read moretold both times I would receive one shortly through text or email. The lady at the service desk never contacted me back. She does not value your time or is not capable of handling the work load. Highly disappointed, do not recommend.

Dropped my car off at 9:00 am to get a call at 3 pm to say someone went home sick. (2 hrs b4 they…read moreclose) Took a day off work for nothing! If this were true my seat would not have been moved and the brake pads were on my seat and not on the floor where I left them. When I got there to pick up my car she didn't even ask if I would like to schedule another day. I would not recommend to anyone!

I had my 1997 Lincoln Town Car serviced here whenever it needed work. They always did what needed…read moreto be done, never tried to get me to do unnecessary work like. Dealer I won't mention names. Dealer wanted to replace whole front end and the battery. Went to Mike Ausmus, he put it on the rack and told me yes this needs to be done asap, the rest will need to be replaced, but not immediately. In today's economy that means a lot. My exwife bought her 1998 Jeep Grand Cherokee, and only needed to do standard maintenance. Bottom line, they take care of thief customers and remember they are dealing with a person.

Tinia was an incredible sales associate. She is a straight shooter, took our budget, and our daily…read moreneeds seriously. She did not try to up sell us on anything. She worked patiently with us for 3 days and every time we pulled into the parking lot she made us feel at home. Tinia is not your typical sales associate that I have ever dealt with, she almost felt like family. She went above and beyond for us. I cannot say enough good things.

Find a different dealership…read more I drove from Kansas City to be sold a 2019 Genesis G70 that wouldn't pass inspection because all Brembo brake pads and rotors were shot. Also, the rear tires were nearly bald. With Brembo brakes being super expensive, and having to replace all 4 tires on an all-wheel drive--$3300 I had to spend for it to pass. And this was after I was told they put all their vehicles through a rigorous inspection process before they are resold and put back on the road. Seems to me this dealership practices deceptive dealings, and shouldn't be trusted with anything they say. Take your business elsewhere.

Got service here and left with a totalled car. Paid thousands of dollars for them to "fix my car"…read more Got on the highway & almost every single light was on. New shop told me I needed a whole new engine, etc and quoted me over $7k. After I was told months ago my car was in a good shape for it's age. I still don't know what gearheads did but my dream car now sits in a junk yard

My daughter's car needed many repairs. She is a college student. They fixed everything and even…read moreboosted the ac. They gave her a great price for what they did. Her car has never ran so great. I am forever thankful to Viva the owner and will always take my cars there for repair from here on out. I can't say enough great things about them. I was supposed to have surgery that day when her car gave out, I was very thirsty and one of the employees gave me his orange Gatorade! I needed it so much, the kindness and caring they all showed to us that day will never go forgotten!! Expert work on the car for the best price ever, just can't thank them enough, they went the extra mile!!!

We brought our 1984 Porsche 944 in for electrical repair and the experience was excellent. The team…read morewas professional, and transparent about the work needed to be done. Friendly, reliable, and fixed right the first time. Great job! thank you!!!

I have a Porshe 911 which had an airbag light that was constantly on. I took the vehicle to K & M…read morefor service and paid approx. $140 to get it fixed, or so I thought. The next day the airbag light was back on and ultimately, they told me to go to Isringhausen to get it fixed. No mention of a credit for the $140, even though I had been a good customer for some time. Isringhausen charged more to initially fix it, but that didn't last very long either. So, Isringhausen had me bring the car back and they did ultimately fix the problem and credited me for the initial service against the final bill. At that time Isringhausen informed me one of the radiator fans wasn't working. I arranged for K & M to fix this as they are closer to my home (I didn't have time for Isringhausen to fix it when I was there). Took it to K & M who said they needed an additional part that will be delivered to their location in a couple days. Given that the front part of the car was taken apart it was decided to leave the car there. Big mistake! I picked up the car and immediately noticed a couple things different. For starters the gas needle was on empty (the gas was at a quarter tank when I left it there), one of the gauges was changed to G Force and the vehicle had 45 more miles on it! Luckily, I made it to the closet gas station, where I called the service desk asking why there is no gas in my car and why did someone drive my car 45 miles. I asked to speak to the owner but was told he wasn't available. I asked for the owner's email but was told by the service advisor all emails go to him, then he forwards them on. I didn't believe that, so I tried to call the owner several times but was always told he wasn't available. I asked the service advisor why there were 45 more miles on my car and he informed me they have to drive the car to make sure the repair was successful. I began to wonder if I was speaking to the individual who took my Porsche on a joy ride. I left several messages for the owner but never heard back. I take no joy in writing this review, but people need to know this happened.