This place is amazing. Josh took care of me and he was awesome!!! I had been to two different shops…read morebefore coming here and each place before had tried to sell me on thousand dollar repairs on completely different things. Josh took my car for a drive and in five minutes he had figured out that it was a minor issue with tire alignment. And he didn't even charge me for the diagnosis. I cannot recommend this place enough, I was seriously starting to doubt that there were any honest mechanic shops left but this place restored my faith.

Very nice small town business. They were amazing to work with, competitive pricing, polite, and…read moreknowledgeable. Plenty of lap dogs so you do not have to share. Definitely plan to purchase from them again in the future.

I had an absolutely horrible experience with Route 66 Towing LLC in Pontiac. We called them Sunday…read moremorning after I accidentally locked my keys in my car at Walmart. We had no spare key or way home, so we paid $156 over the phone for a lockout service. When the employee arrived, he used an air wedge and long-reach tool to try to unlock the car. He was having difficulty getting it open and was pulling hard on the inside driver's door handle with the tool. While doing this, the soft rubber protector on the end of the tool flew off onto my driver's seat, and the exposed tool slapped back with heavy force into the upper driver's-side area of my windshield. We then noticed a large crack coming from the same area where the tool had hit. I immediately pointed it out to my boyfriend while the employee was still there. My windshield was completely intact before this service. I also have multiple timestamped photos, including pictures from about a week beforehand, clearly showing the windshield undamaged. We called Route 66 within about 30 to 45 minutes afterward and explained what happened. The owner immediately argued that it wasn't possible for the windshield to have been damaged that way. After speaking with her employee, she called us back and said he denied damaging it. She agreed to meet us at their shop the following morning. She was late, and when she arrived, the interaction became extremely unprofessional. She raised her voice, repeatedly talked over us, accused us of potentially lying, and kept insisting there was nothing we could prove because we didn't have a video showing the exact second the windshield cracked. My boyfriend repeatedly tried to explain that we understand accidents happen and that we weren't trying to get anything for free. We were perfectly willing to pay the $156 because they did unlock the car. We simply wanted the windshield returned to the condition it was in before their service. Her only proposed "compromise" was refunding the $156 lockout fee instead of addressing the windshield. During the conversation, she told us we must be mentally incapable of understanding her and even told my boyfriend that if one of her guys were there, they would beat him up. We eventually stopped arguing and asked for their insurance information so the insurance company could investigate. She initially wouldn't provide it and repeatedly told us our claim would be denied. She eventually gave us the name of an insurance agency and agent rather than the actual insurer. We later obtained the correct insurance information ourselves, and a claim is now open. As we were leaving, she even made an irrelevant comment about us "probably being liberals." The entire interaction was bizarre and incredibly unprofessional. Accidents happen. My biggest issue is how this was handled afterward. My windshield was intact beforehand, we noticed the damage during their service, and we simply wanted them to professionally address it and allow their insurance company to investigate. Instead, we were accused of lying, insulted, threatened, and had to push just to obtain insurance information. I have timestamped before-and-after photos and will be providing everything to their insurance company. Based on my experience, I would not use Route 66 Towing again and would not recommend them.

This woman has to have the worst attitude I have ever seen ! Those who know my husband know he is…read morethe nicest, polite person especially to strangers! Today while trying to pick up our car from Route 66 towing this woman provided us with the worst customer service ever! Her tone was rude and nasty from the minute she stepped out of her truck! Snatching documents, cussing and calling me names, I did have my own choice words for her as well! I'm not the type of person to let people talk to me or my husband in a disrespectful way especially once she was trying to kick me off her property without giving us the car, when all we were trying to do was pay her so we could leave ! I'm not sure if she doesn't like black people or if this is just her natural personality towards the public. She did change her tone slightly once she knew I was recording her. Whoever the owner of this business is (if not her) should strongly reconsider the type of person they employ! I wish I could upload the video here So everyone could see her behavior

These guys are so honest!! I took my car to carx and had the oil changedc8 months ago they told me…read morel needed $2500 work needed. I drive a Mercury Monterrey 2005. Twin Ciry put a sway bar and boots on for $500. Then in Aug. same thing again l went to carx because of 21 point coupon they said l needed new ti-rods for front end. I went to Twin city going to have them do the work and they said they are fine no charge. Now, l am going to have them work on our business trucks because of their honesty and reasonable prices. Do not go anywhere else! S.. Kern

They will get it done fast and are smart but expect too overpay for simple stuff I paid 600 to get…read morea wheel bearing replaced probably could have done it myself for abt 200‍

They now have tire installation and alignment, turning them into a full service auto repair…read morelocation. They will also tell you if a service you requested is unnecessary or if one you didn't request is necessary. Their prices are great and they are above board with everything.

From the owner: *Automotive Repair * Auto Repair* Engine Diagnostics*Engine and Transmission Repair and…read moreReplacement* *Head Gasket and Cylinder Head Replacement and Machining *Fuel Injection Cleaning *Check Engine Light Repair *Tune Ups* *Diagnostic *Electrical *Door Locks and Electrical *Window Motors and Regulators*Oil Change *Lube and Fluids Check* *Emissions Check *Emissions Test Center *New and Used Tires* *Custom and O.E. Wheels *Wheel Alignment *Exhaust replacement and Repair* *Brakes *Anti-lock Braking Systems *Shocks & struts *Suspension and Steering Parts and Repair* *Windshield and glass replacement * Wiper blades *Light bulb replacement *Air bag lights *Detailing and Car Cleaning *Body Work *Paint and Body* towing

Chris and is staff are phenomenal he was very honest (provided proof of damageand forth coming with…read more my vehicle! I was actually in Bloomington IL for a basketball tournament at IL State university and at the hotel my car wouldn't start so Chris was able to confirm the status of the vehicle over the phone which enabled me to be confident he can fix it quickly once I got the car towed over he fixed it within hours and I was back on the road to Chicago where I live his team I is trustworthy and efficient in resolving all mechanical needs!! I plan on working with them in the future regardless of the distance!! Thanks Chris!

Fantastic! Contacted them through Yelp. Got an estimate for new brakes. They were waiting for me at…read morethe agreed time. Did the job in the estimated time and charged the estimated price. Could not have had a better experience.

Best auto body shop in the area, everything done professionally and on-time. I love the repair…read moreservice as well as the body shop. Five-star*****!

Full Throttle repaired my passenger side back door. It was looking pretty bad when I took it to…read morethem, now my car looks brand new again! They even detailed the inside of the car to perfection. Has that new car smell too! I would recommend them highly if you need your vehicle repaired. Good quality, great price!!!

Dave has serviced my 4Runner since 2016 when I bought it used. He has done water pump, brakes,…read morebelts and whatever else came up. He has also done work on my Outlander and Mazda. Always quality work at a fair price.

From the owner: David Wilburn founded N Street Auto in 2007 with a simple mission: To keep Illinois drivers safe…read morewhile on the road. If you've got brake or exhaust issues that need to be taken care of, we're ready to do a job well done. We do mechanical repairs of all types, from brake lines to engine, suspension, steering, and more. We bring years of experience and a keen eye for detail to every repair, and we only use the highest-quality parts from reputable brands. Our main priority is making sure you're driving a reliable car, which is why we go above and beyond to provide superior customer service from start to finish. When it comes to riding well-maintained vehicles, we're proud to be a company you can trust.

They responded to our car stalling in a dangerous location (traffic) by locating an alternate…read moredriver who lived close to IL. Rt. 150 and Rt. 6. The vehicle was transported to the dealership without a problem while the great Peoria Police Officer who responded waited patiently and gave me a ride home. My hat off to Big Behm's Towing and the Peoria Police you made an awesome team along with a good samaritan who stopped and assisted with our safety until they arrived!

From the owner: We offer 24 hour emergency towing service, roadside assistance, and even auto repair. If you are…read morealso in need of a new vehicle we are also a used car lot as well.

i called after clobbering a tire and Don Owen got my vehicle in right away and was able to get a…read morenew matching tire the next morning. The personnel were also very friendly and helpful. We were very pleased!

Called Don Owens to see if I could get an oil change ,maintenance check and battery tested. Got an…read moreappointment the next morning! Gave me a great quote on new tires and alignment! Great customer service,staff are so friendly and knowlegable. I will always go here for all of my cars needs.