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    Big Ray's

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Big Ray's

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    4 More Services

    Auto repairs

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Big Ray's Photos

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    Recommended Reviews - Big Ray's

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    16 days ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (26 reviews)

    Great experience! We needed tires and they took good care of us! Fast, thorough and knowledgeable!…read moreHighly recommend them!

    Firestone Quoted $800, Then Charged $1,800 -- Lied, Wasted My Time, and Left Me No Choice…read more After getting a $2,600 quote from the Ford dealership to replace the rear A/C lines on my 2016 Ford Explorer, I called Firestone for a second opinion. A woman told me they'd have to diagnose it themselves, which I understood. So I asked: "If your diagnostic confirms it's the rear A/C lines, what's the full cost -- parts, labor, and fees included?" She said: "$800 total." I confirmed again, and she repeated: "$800 all in." Based on that, I picked up my car from the dealership and brought it to Firestone. I also arranged a rental vehicle and made other plans around their price. Then they called back and said the price was now $1,800 -- more than double what they quoted me. I expressed how unfair that was, and the manager just said, "Well, we're still cheaper than Ford," with no ownership of the misleading quote. When I pushed back, he told me he didn't want to work on my car because I "didn't seem happy." I explained that I simply felt misled and had made financial decisions based on the original quote. I just wanted the job done. I reluctantly agreed to the $1,800. On the morning before the July 4th weekend, I called and was told the parts had arrived and the job would be completed that day unless a problem came up. At 5 PM, I called again and was told, "It's being worked on." But when I arrived in person, my vehicle was still sitting exactly where I had parked it. No work had been done. They lied. When I asked for my keys, the manager gave them to me -- no apology, no update, no explanation. I had a newborn child, and working A/C was essential for safety. I was counting on them, and they let me down badly. They didn't just change the price -- they wasted my time, ignored my concerns, and lied to me. I was so frustrated that I ended up trading in the vehicle just to move on. Firestone didn't care how their actions affected me. If you choose this location, get everything in writing and prepare to be disappointed. I won't be back.

    Big Ray's - autorepair - Updated May 2026

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