Hired them for a few properties and they never showed to any. Have called and left voicemails and…read moreno response. Have also left many emails. No way of getting all of our money back since we booked online and were charged but now cannot get a hold of anyone.

Tracey with Maid 4 A Day saved me! We stage homes for a…read moreliving and needed A cleaning service to do a move out Clean She called me back and completely worked me into her very tight schedule as we were desperately trying to make sure the home was cleaned for a closing. I would recommend this company and Tracey to anyone out there who needs a very positive and professional cleaning service!

They are always on time and do an excellent job! Life is so much easier now. And they took my messy…read moreapartment and made it perfect!

I had an absolutely awful experience with Sparkly Maids. I paid for there move out special which…read morehas a extensive checklist attached to it. First off, the cleaner had set my A/C to 55 and left it. 55 in the Texas summer! And mind you no one is currently living there, I had moved out. By the grace of god they did not break my A/C unit. Now onto the actual cleaning, they did not. My home was still dirty, the kitchen and bathrooms were not moped at all. They did not wipe down the walls. Only half the windows had been dusted or cleaned. Every single one of my ceiling fans was still dusty, and there were cobwebs still in the corners of the ceiling. The oven and oven hood still had grease on them. All of these are items on there checklist. To make matters worse they had charged me an additional 4 hours on top of the move out price. I called, and demanded either a reclean or a refund as there guarantee states they do. They said they would send someone out and they would be there between 2:30 and 3:30. At 4:00 no one had arrived. I called again and demanded a refund at this point and was told "We don't do that."... IT IS LITERALY STATED ON YOUR GUARANTEE! After arguing with them for hours the manager said to me "I can issue a refund for the additional 4 hours we charged you, but it will be coming out of my own paycheck." Yes they tried to guilt trip me after not doing the job I paid them for. Also Janeth if you are reading this and your boss did actually try to deduct that from your paycheck, go find a workers rights lawyer because that's illegal. To anyone thinking of hiring this service, DON'T! They are unprofessional, unqualified, rude and will at most break your A/C, and at least run up your electricity bill.

Fast response to Yelp project request, received estimate and was able to schedule next day. Team…read moreshowed up right on time with all equipment - very pleasant and respectful, not to mention did a fantastic job! Thank you!!

Fast and Neat service, and they have others beat for cost…read more Only two day advance notice and they were able to accommodate. Cleaning was done with great attention to details.

I don't recommend these guys at all. the don't respect or care about their clients…read more They gave me appointment at 1:00 pm and I took 5 hours off that day from work for the house cleaning. I communicated with them when nobody showed up through yelp messages and Amelia told me they are still cleaning another house and will be late and be patient. someone called me and said she is coming in 30 minutes. 1:30 pm no one came to my house ( I was watching my cameras too) , I called the phone number they called me, no body answered and I left a message, I thought she might be driving. Until 2:00 pm no one showed up. I contacted Amelia again by messages, she said someone came to my house and called my phone and left a voice mail, then she left. I found a voicemail message from unknown caller without call back number. why she didn't knock or ring my bell is she came to my house. That is very in respectful. then I put a bad review on yelp. Amelia sent me a message threatening me she will mark me as a fraud. I attached a screenshots from my conversation with her.

They did a fantastic job. Showed up on time and even fixed my leaking faucet. Very affordable and…read morevery professiona.

Yes, this is the correct company…read more The transaction date was 10/20/22, and we booked the service thru your website and called the website phone number 2 days in a row to no avail over an hour each time. The recording would repeat that other customers were being helped and someone would be with me shortly, something to that effect. I have disputed this charge with the credit card company. Your deep cleaning of this 800 sq. ft was less than 45 minutes which is ridiculous! I paid $178 for the kitchen sink and counter, bathroom sink, and oven to be cleaned. Everything else was either untouched or wiped down with a dirty rag. The previous tenant had cleaned the unit however it needed to be deeper-cleaned. When you would look closely, you can still see the dirt and grim that was remaining from their cleaning job. They are not professional cleaners but still need to fulfill their lease obligations. What remained was a deep cleaning. Now that I am speaking with you. You should already know that when you charge someone to clean a list of items, that list needs to be completed before you leave the property, especially when you charge extra for deep cleaning. There were no before and after pics as you mentioned that are sent to customers. Your supposed deep cleaning was performed in less than 45 minutes. How do I know? Well, I received a phone call from you all needing the code to enter the property and a Thank you text message that the job has been completed. The shower was untouched by you all. Soap scum on both glass doors and the tracks were nasty. No sign of any water or wetness in the shower when we returned so we know this was skipped. I received a thank you email 10 min before our arrival. Lifting the toilet seat, there was still hair and yellow nastiness under the seat. Also, a Swiffer mop should not be used for deep cleaning. Professional equipment should be used by a professional such as a traditional mop. However, the floors were not even mopped because there was dried poop on the floor that remained afterward that was on the hardwood floor. Besides the moping, a vacuum was not performed because there was hair and dirt in every corner of every room. The window baseboards were not wiped down. The Mirror in the restroom had streaks all over it and was not cleaned with a clean towel. The oven was cleaned, and the kitchen and bathroom sinks were clean. But that's about it. $178 for 45 min sounds like a lawyer, not a house cleaning service. The stainless steel appliances were not cleaned with proper stainless steel cleaner and had swirls all over them. and the inside of the empty refrigerator was untouched as well. Ughhh. I hate reliving this nightmare. I had to end up cleaning the place myself... Worst experience ever.

DO NOT WASTE YOUR TIME OR MONEY I purchased the deep clean…read morelast month based on the good reviews that this "company" had. I received a call early the morning of from someone stating the cleaner was wanting to come to my house now (2 hrs before the time period I scheduled,) I said I'll be home in an hour. The young girl showed up an hour later, she walked in and said can you show me towards the master, so I walked her through the house and mentioned the main things I wanted her to focus on was a heavy vacuum & mopping of the tile floors (tile is in my entire home,) and wiping all the cabinets off, as well as dusting/wiping the baseboards since we would be painting the day after she left. The deep clean stats a 4-6 hour clean time, my home is 2000 sq ft and kept pretty clean normally.. just didn't have time to do the detailed work I had requested. She spent over an hour in the master bathroom, then less than a hour in the 3 bedrooms (I requested nothing be done in there except the floors) and the 2nd bathroom. She had finished in the kitchen/living before I could even go back and look at her work in the rest of the house. I specifically had a couple drops of blood on the floor from my dog being in heat the night before... to my suprise she said all the floors had been cleaned. So I walked her and pointed out the blood drops.. she insisted that was a stain on the floor, so I wiped it up. I then began looking at EVERYTHING because if she had already mopped the floor and she didn't get the blood drops in the middle of the floor what else did she not do?! I then went to inspect the bathroom cabinets (specifically the 2nd bath) I noticed all the white dots on the cabinets were still there. As a matter of fact she didn't even wipe off the toilet from hair/dust! I asked her to wipe off the bathroom cabinets as my child had splashed toothpaste (white dots) from brushing their teeth. That was completed about 75%, she definetly did not go out of her way to get it all, or wipe the entire cabinets.. just where she saw white. She then comes and tells me shes done and I said wow that was quick, it had been less than 3 hours from when she arrived, much-less actually started working. I asked if the baseboards had been cleaned since they would be getting painted and she said yes. She left. I then went and did a thorough walk-through the house now that the floors weren't wet, and to say I was so appaled and upset is an understatement. She left all the bags of trash on the wet floor in my kitchen, she dusted AROUND my pictures and other items, toilets were not wiped off, the floors were not vacuumed, she swept just the walkway before she mopped just what she could reach. And not cabinets in my kitchen were touched. I also opened my oven and of course that had not been touched either. At this point I start taking pics because I have painters coming the next day and can not point over the dust & hair I found ALL OVER the baseboards. I then decided to sit down and watch all my cameras for the next 2 hours and sure enough.. SHE NEVER TOUCHED THE BASEBOARDS, OR THE CABINETS, OR THE OVEN or may other things that I took pictures of. But to top it all off - what she did do was break the shower head/bar coming out of the shower in the master bathroom. I had no idea until my husband came home later that night to shower and asked why it was bend and hanging from the wall. I didn't want to tell him I had paid $300 DOLLARS for this cleaning... I do not use the master shower so he knows no one else would be going in there. He attempted to tighten/screw it back in to shower and it completely fell out of the wall when he tried to pick it up. I was standing there when it happened since I was taking pictures of what it looked like. It could not be fixed. I now am upset and had to clean the baseboards myself because we were painting the next morning. I contacted the "company" the next afternoon, after expressing just the lack of cleaning the lady had completed the lady who said she was the owner on the phone began getting upset and said "we have never received any feedback like this before". I said I have many pictures to prove what wasn't done, or you are more than welcome to come stop by and put your eyes on everything I am talking about. The owner said the cleaners are required to send pictures of everything before they start cleaning. I said great then you will have pictures of the bathrooms, she said yes I do. I mentioned that my husband went to shower and the shower head/arm was bent and wasn't working. She began to raise her voice and said her cleaning lady did not break anything and that cleaning lady is one of her best cleaners, then she mentioned she is actually cleaning my house right now so let me call her. The "owner" called me back and said listen we aren't responsible for anything with the shower unless you can PROVE IT WASN'T BROKEN TO BEGIN WITH. I was told my $ would be refunded and she didn't have time to deal with this.

They are super prompt and professional and just generally detail oriented. I'd highly recommend…read morethem!

I never leave reviews but i have to for this. I can't say enough good things about Platinum…read moreCleaning Club. They made it so easy to book, they're so professional, and the attention to detail was amazing! They got back to me immediately when I booked my cleaning. Definitely will be using this consistently!

Best in Class Maids did an amazing job cleaning my great uncle's home. It's an older home it and…read moredoesn't get cleaned very often, so we got him a deep cleaning and it really made a difference. He says his cleaners were fast and really nice and want's to have them come clean every other month. Thank you, we're glad we found this company.

I was in urgent need of some cleaning around my apartment over the weekend and had booked this…read morecompany at the last minute. Not only were they able to squeeze me in, they were even able to accommodate me the same day I had put in a request. The ladies that came to my apartment were very sweet, friendly, pleasant and did not waste a minute. They cleaned things so thoroughly I felt like I had just moved in all over again. I am a full time nursing student and also work full time so although this was a very expensive investment, it definitely saved my time and energy and was worth it! The only thing I would want different next time would be a different scent as I cannot stand the smell of mint and my whole place smelled minty and that made me feel sick. I wish this company and the ladies that came over (Yanet and her sister) best of luck in the future! If I get some extra money I cannot wait to get this service again! -Rephaelen

Our PM hires Elite so I can't speak to fiscal value... but I can tell you, Michelle n her team are…read moretruly amazing!!! Friendly, thorough, and accommodating!!!

I should have taken the other reviews seriously about being a no show. I have a family of 7 and…read moretoday was the only day I could have someone clean (a surprise for my wife) because everyone would be gone. They were suppose to come by 3 and she sent me a message and said they wouldn't make it until 6. 6 is way to late. I'm sooo upset cause I has this planned and now it's all ruined. I will never use them or recommend them to anybody!