I called Billie about 1:00 pm on a Sunday and asked if she could come out today to clean the house…read more I chose her over everyone else on yelp, not because she had any reviews, but because she is a working woman and is obviously trying to earn a living. She lived in our area, not too far from us and was here within an hour and a half. Talk about service! She was dead on on how long it would take and I have to say that with this being the first time that I have used a cleaning service, this was an absolute amazing job! There was nothing that she did not clean and nothing that she did not touch! Everything was sparkling after she left. As a full-time student and having a full-time job, I will be asking for her help in the future! Amazing is all have to say about it!

From the owner: We are we at Metro-Plexs Cleaning Solutions are new and would like to offer our service. We have…read moreover 11 years experience in cleaning home and business. We offer high quality low-cost cleaning for any home size, type, to meet your needs, or budget. Give us a try you be glad you did. We are a family locally owned looking to meeting your cleaning needs no matter how big or small. Metro-Plexs Cleaning Service That Gets The Job Done Right! We are Bonded

The owner Rachel was originally going to clean my house herself but had a sitter cancel on her so…read moreshe loaded her kids up and still came to the house to do the walkthrough and made sure to get one of her other cleaners to come clean. She checked in about halfway through to make sure that everything was being handled. Minerva ended up doing the cleaning (poor thing!) and she did a fantastic job! Both women were nice as could be and very thorough for an incredibly fair price. I highly recommend!

I don't ever leave a bad review unless it is worth saving a future customer from dissatisfaction…read morewith this company. Sorry this is long. If you want to be spared the details, just make sure you do a THOROUGH walk through of the post cleaning session to make sure nothing of yours is damaged! That's the mistake I made and I own that lack of judgment. However I still think the owner should've at least compensated back the hefty tip I left. I only left a tip because I felt bad as the cleaners appeared older aged, spoke minimal if hardly any english and took them over 3 hours to finish the job. I used Peachy Clean for a move out cleaning years ago and was pleased. I believe the owner may have cleaned our apartment. (So I called on this company for a deep cleaning recently and was hoping to move forward with regular cleanings as I'm getting ready to turn my property into a rental). Now that the company has probably grown in size, owner has not perfected QUALITY CONTROL with her hired help. Recently had a deep cleaning service of kitchen and bathrooms done 6/18/20. Contacted her day of cleaning to let her know that cleaners did not wipe down baseboards, owner addressed that right away so for owner. Employee immediately came up to me and told me she wasn't done yet so that's why baseboards weren't done (I'm pretty certain this was a lie since she was caught not completing her work thoroughly). Also one of the cleaners was using her cell phone (on speaker) while working. Before cleaners left I only took a quick glance and trusted the rest of the job was done well since they knew I contacted the owner already. That evening I use my stovetop and noticed MAJOR scratches, contacted owner, she sounded concerned. She asked the cleaners what they used to clean and they told her soft sponge (duh of course they'll tell you that, they don't want to lose their job). The same evening I can barely open my freezer door, I believe it is frozen shut maybe due to water freezing in areas it shouldn't be (drawer tracks). The cleaners had poured about a gallon of water in the freezer drawer I guess to wash it out??? I turned I blind eye when I saw that, I figured they knew what they were doing. I also chose not to bother the owner about this issue. Yesterday I noticed that my glass shower doors had MAJOR scratches as well! I'm livid at this point so I contact the owner and she asked her employees again and they deny again. I regret paying too early and before doing a thorough walk through post cleaning; lessons learned. Currently disputing charges with Paypal (that's how wrong I think this issue was handled by the owner). I read some of the other reviews last night and noticed that most of the poor reviews were from recent years rather than when company first started. Hopefully she will notice a pattern there. Hope this review helps a future customer to be more diligent than myself. Take care! Addendum: In response to owner's reply. Your response to my advise to future customers of yours shows your lack of maturity as a business owner. I wish I had pictures of the products your employees used. They did not use my products honestly; your employees are lying to you. Please screen your employees. They are not telling you the truth. Owner is lying about my home, it is not an older home it was built in 2011. To future customers, message me and I can provide my address so that you can look up the specs online. You had an employee that just nods her head to anything spoken to her, english is not her first spoken language, she clearly did not understand all that was said to her. I'm not trying to be offensive, I'm sharing a fact about one of the employees that came to clean. I'm filipino american and you do not know my story. I'm also a nurse and don't need any reason to be dishonest. I just don't like dishonest businesses. I get that you have a family and you want to protect yours by keeping the money I paid you. You can have it. It's the principle here, that you are conducting business immorally, unfortunately by being dishonest. I hope you are AWARE that your children watch your every move. You are teaching them to be angry and dishonest. I hope you learn from this and take this as constructive feedback so that you can have better business practices going forth.

Cynderall Maids offer exceptional and affordable service! I appreciate the service they provide!read more

Very detailed and professional! Simply the best cleaning services you can find. Give them a call…read moreand schedule your next cleaning. Reasonable prices too!

Nancy was on time and attentive. Worth monthly. Would recommend their cleaning service. Thank you!read more

From the owner: As your trusted locally-owned cleaning service in Dallas, we make it effortless for you to enjoy a…read moretruly clean and organized home. With secure online booking, clear fixed prices, and a satisfaction guarantee, you’ll have peace of mind knowing you’re in good hands. Our bonded and insured team doesn’t just clean - we go the extra mile to deliver perfection with every visit. Need more? Choose from premium services like eco-friendly cleaning, carpet steaming, and even home organization. Life’s too short for mediocre cleaning. Let us handle the dirty work, so you can focus on what truly matters.