I never had cause to complain about a dentist, but I also never had cause to celebrate until I…read moreencountered Khani Dental. In December of 2025, I finally faced the fact that it was time either to intervene in the slow-and-steady decline of my teeth, or throw in the towel and get dentures. Dr. Arash Khani listened closely to my story, taking into careful consideration all the issues and concerns I expressed, including my general aversion to dental work, my lack of confidence in myself to maintain healthy teeth and gums, and my budget--I do not have the luxury of dental insurance. He subsequently presented me with likely scenarios if I were to choose either to continue ignoring the problem or to give up and replace all my natural teeth. He contrasted those options with a detailed treatment plan that could restore my smile. Thank goodness I chose to put my trust in him and his recommendations! What initially drew me to this particular practice was its proximity to my home; it's located across Banks Street from Tymberline Shopping Center, three short blocks from my front door. But my happiness with the convenient location was quickly supplanted by my delight with the people who comprise the staff. It is they who have left the strongest impression, and I'd like to tell you a little about each of those who've worked with me. First, there's Joanna at the front desk. I can say without reservation I've never met a person who's more kind and caring, warm and friendly, skilled and knowledgeable. Each and every time I walk through the front door she puts me at ease, and it's clear I'm the most important person in the room. Whenever I have any question about the schedule, or my treatment plan, or my bill, she's immediately on top of the matter and either answers straightaway, or gets me the answer after consulting others in the practice. Joanna is a gem! Saylor is my Dental Hygienist. So far, only two of my visits have been with her, and--given the state of my gums--she's had her work cut out for her! This has resulted in my having had less personal interaction with her compared to the others, but nonetheless it's clear she's exceptionally good at her job and as pleasant company as possible when one's patient's oral cavity is also a construction zone. Cheryl is one of Dr. Khani's Dental Assistants, and she is a truly extraordinary person. Over the course of 16 visits to restore my smile, we got to know each other far better than I can remember having known anyone in a similar role. At each new step in this long dental process--from a few minor extractions, to caps, to crowns, to implants, to a final whitening--I never ceased to be amazed at the depth and breadth of her knowledge of procedures, and her astonishing ability to balance the needs of the doctor getting things accomplished, with my need as a patient to be treated with compassionate kindness and, in my case, delicacy. She always seems to know, with pitch-perfect accuracy, when to squeeze my hand, offering a gentle word, when to suddenly distract my attention, and when the best remedy in the moment is to tell some wretchedly corny dad joke! I feel truly blessed to have her in my life. It sounds odd when I hear myself say it but, because of Cheryl, "I'm looking forward to my next trip to the dentist's office!" This leaves Dr. Arash Khani, himself. While demure and unassuming in manner, this gentleman's life story is an inspiration. I suspect his humble origins and the difficulties he surmounted in reaching his present position play a major part in making him the easy-going and approachable person he is. As a professional, I'm unable to imagine how anyone could be more adept and well-rounded. He is a wizard at pain blocking--very high on my list! He has equipped his practice with the most modern and efficient devices available. It's easy to see how he has taken the practice he inherited from Dr. Keith Taylor and turned it into the magnificent caring environment it is today. Oh! I almost forgot: like Cheryl, he has a fantastic sense of humor!

Dr. Taylor is an outstanding doctor, steady prbeyond compare accuracy good temperament a good…read moreexperience team convenient location I would highly recommend him if you need help with dentistry he is doing an doing implant for me and it's amazing how precise he is. Thank heavens! Highly recommend.

I was referred to Dr. Jelic's office by my primary dentist for evaluation. From the initial contact…read moreto schedule my appointment (which by the way, their office initiated), to the actual evaluation, the staff was not only professional, but friendly and comforting. During the actual evaluation, Dr. Jelic sensed my anxiety and did everything in his power to ease my mind. I was scheduled to have my wisdom teeth removed. The staff made the actual procedure much more bearable! I would recommend Dr. Jelic and his team to anyone looking for an oral surgeon. They are AMAZING!!!

I want to start by saying I have no doubt that Dr. Jelic is a great surgeon. However, please do not…read morestart a consultation or treatment here with him if you're needing orthognathic/jaw surgery. My grammar isn't the best and I know I'm wordy, but here is my story. I went to Dr. Jelic because he definitely has experience and expertise with surgical procedures. What I didn't know was that he has a strong stance against vaccines. There's a lot to unpack there but that's not the crux of what happened or why I'm upset. Due to his vaccination status, he isn't authorized to work in a hospital and cannot perform double jaw surgery. However- he does not tell you this until as late into the process as possible. This is after you have already invested thousands on the surgical pre-planning. For me, it was also after I had already been in braces for months. His lobby (which, honestly, is very nice and cozy) has jaw surgery pamphlets and his website as of today still features it as an option. They're able to collect quite a bit of money upfront with no intention of actually performing the surgery, then leave you hanging. I do not believe it is an honest way to conduct a business. At the time, I was told instead we can do one jaw at a time (several weeks in between) in his office. We decided to go forwards with this and scheduled to meet in 3 months. On the morning of my scheduled follow up, I got a call saying they would need to do both jaws at the same time and they can't treat me. I asked if there was anyone they could refer me to but they offered no help or sympathy. They did not respond to any emails or calls from me afterwards. I wanted to thank Siri because her review gave me the courage to say something when the rest of their reviews are so positive. I finally finished my braces journey and found out from my orthodontist that I'm not the first person this happened to. He was not aware of Dr. Jelic's inability to operate in a hospital until recently, with the other patient. This is someone he works with and he intentionally kept this information from. The first patient had gone through the entire process required to prepare for jaw surgery, only to be dropped last minute as well. I lost time, money, and peace of mind for months, not being able to get clear answers from his office. I ended up needing to change and redo my entire braces plan.I feel like the situation was extremely unethical and I wanted to put it out there, and hopefully help even at least one person out there who is looking into their options. This review shouldn't impact you much if you're looking to get a more routine procedure, like an extraction. Jaw surgery and the preparation required is a hard enough process on its own, place your trust and resources with an honest doctor.

This is the first time I can say I enjoyed getting a filling today. Dr. Parth Parekh and his…read moreoffice staff were a pleasure to be around. Jayla was the dental assistant/hygienist that helped with the filling; between her and Dr. Parekh the typical uncomfortable experience was made comfortable by their great attitude, funny personalities and prestige expertise. I highly recommend this office for any of your dental needs!

I was a first time patient and was informed my insurance would cover everything except $40. I…read moreagreed to the services and paid my bill. This was in May 2026. Several months later, I get a bill by email for an additional $135. Upon inquiring the front office if they filed both of my insurance, I was told they only file one. I do NOT recommend this place. They are too expensive and will bill you months later.

Small person. Skilled but runs his office so his staff is in fear. Any questions on process,…read moretreatment, options are a threat. Began sending me all over Durham rather than treat me when my dental issues broke down. Seemed to enjoy telling me how bad my conditions were, "Just pull them all." May happen due to delays. Other dentists are helping.

Dr. Jeffrey West is an excellent dentist - the best of the best. My wife and I have been seeing him…read morefor years. In fact, we would drive miles & miles to go to his office. He is professional, precise and calm. We have always had a good experience and feel very confident that he will do whatever is needed to keep our teeth in great shape. Plus, he never pushes or upsells things that aren't necessary. Dr. West, Anita and the rest of the staff are friendly and work well as a team, too. His office and his equipment are new & modern and super clean. Definitely, always a 5-star experience!

Dr. Lerzundy and her entire team were fantastic! I am dentist adverse and Dr. Lerzundy and her…read moreteam made me feel completely comfortable. They were all professional and friendly. I highly recommend this dental office.

My whole family goes to this dentist. The staff are caring and kind. When I went for an appointment…read morerecently, the dentist and dental assistant took their time looking at my teeth. The hygienist was gentle but did an amazing job cleaning my teeth. This is the best dental experience I have had in years. In fact, it is the best experience I have had at a dentist EVER. This would also be a great place for anyone who has any sort of anxiety around the dentist. I had not been in a long time and I was not shamed nor made to feel bad in any way. The staff was friendly and answered any questions I had. Also, the office is very cute and has nice things to look at while your teeth are done (plants, bird feeders outside, posters on ceiling).

COULD NOT SAY ENOUGH GOOD THINGS ABOUT DR. VICE. She is a delightful person, she is extremely…read moreskilled, and she is HONEST. She will NOT try to talk you into having work done that is not necessary or doesn't have to be done now. I am 68, my husband is 79. We moved to Durham from S. Francisco 2 years ago and a friend enthusiastically recommended Sunrise Dental to us. These reviews are based on maybe 6 visits I've had and maybe 10 or 12 for my husband, who has had more complex work done. I am an honest person and had always assumed that my dentists were honest. Then, 15 years ago, I dated a man who taught dentistry at UCSF -- a highly respected man who actually ran an elite program with spots for just 8 post-docs. I was SHOCKED to hear how "flexible" his billing was -- charging people more if he thought they wouldn't notice or blink an eye at the high charges and it was common for his hot-shot dentist friends often did that, too. They would all sit around and compare how much money they'd made that month and what kind of expensive cars they were driving. It was a real (and very sad) revelation. EXAMPLES OF WHY I"VE GIVEN 5 STARS 1. SHE'S HONEST -- SHE WILL NOT PUSH YOU TO HAVE WORK DONE THAT YOU DON'T REALLY NEED -- OR BUY THINGS. SHE WILL SUGGEST THE MORE AFFORDABLE OPTION. I was told years ago that wear on my teeth shows that I clench my teeth. As I've never experienced any pain, I didn't get a night guard...but I noticed that my teeth are looking very flat. Dr. Vice had mentioned it --and when I came back, asked her about getting a plastic night guard. She said, of course, she could order one for me....but truthfully, you can order a kit on Amazon that costs about $12 and they seem to work very well for a lot of people so -- why don't I try that first and see if it works? Would save me a couple hundred bucks. I had also mentioned an old filling in a back took that seemed "low" -- and I was afraid maybe some of the tooth that was high around it could crack or something. She said yes, it was old. No hadn't fallen out...but a little low. Could build it up... didn't push. Two years later, I said "I'd like to have that built up" -- and she did. 2. SHE REALLY CARES & WILL BE AVAILABLE IF YOU NEED HER. I take good care of my teeth but one Friday, I suddenly had a tooth ache and though it could possibly be an infection or the first signs of needing a root canal -- I've had 2, so know how they start. I was able to get in that afternoon. Dr. Vice said "nope -- that tooth already has a root canal, so can't be the nerve -- I'm guessing it's a sinus issue." Well, I've never had sinus problems -- no allergies, no headaches, et. I trust her -- but it did seem odd. She said take antihistamine and to CALL HER OVER THE WEEKEND if it got worse. She said she could call in a prescription for an antibiotic, so it if got worse, I could get that filled. I said yeah, better be safe... As I said, sinus sounded weird but -- took an antihistamine and -- must've been what it was cuz it went away. SO appreciated her saying to please call on a WEEKEND if needed and she's see me. SHE IS A PERFECTIONIST ABOUT HER WORK. That's a good thing in a dentist! for example, my husband was having a crown done to close an annoying gap between 2 teeth that was always trapping food. The crown arrived -- but she said she didn't like the tolerance -- still too wide, she thought it would still tend to trap food. Instead of not saying anything and just putting it in his mouth -- whoosh! Back it went to redo it. Know this is long -- but I read reviews carefully and if someone says something good or bad, I want to know WHY. Might add that I've been lucky to have excellent dental care all my life. Grew up a mile from Stanford U., lived in S. Francisco all my adult life -- which has TWO dental schools -- top-rated UCSF and Univ. of the Pacific. So there is -- literally-- a dentist office with exceptional dentists every 2 blocks if not on every block The competition is so fierce that dentistry is actually one of the only things in SF that DOES NOT cost more than it does in other cities!

My family relocated recently to the Durham area and I needed a dentist who could repair bonds on…read morethe front of my teeth that had worn off and are causing excruciating pain. My in-network dentist does not do bonding so I sought a provider who could, and would also submit to my insurance on my behalf, and then bill us after services, which is what our dentist in California did. Sunrise claimed to do this. So I went in for an estimate in November 2024. It is now over 3 months later. I have contacted Sunrise by email and phone at least 10 times asking for updates. My teeth are in pain. Not only have they not provided an estimate, but they claim it is now my responsibility to call my insurance company. Again, I clarified before going to them that they provided submitted on patients' behalves. (I did call Metlife and they say they never received anything from Sunrise over the last 3 months other than a reimbursement bill.) What is more, Sunrise is now trying to charge me $80 for services rendered during my visit to have an estimate, after billing my insurance, even though they have not provided the agreed service, which was just supposed to be an estimate to fix painful teeth. They continue to send me this bill by text and USPS. What is going on? I get no answers, no returned calls. I spoke 2 days in a row with a new front desk person who continually interrupted me. I reminded her that I have been in chronic pain due to my teeth for 3 months. She did not listen. She accused me of being rude and also implied that she added this to my chart. I really don't even know what to say. I have never encountered a medical operation with such poor procedural follow- through, and a completely callous and unprofessional approach to patient pain and care. I just told this story to my local primary care physician and she was baffled. Update: A lady who appears to be involved in company management called me to try to help. She waived my $80 fee and promised to address the rudeness and insurance issues as soon as possible. Great customer care and goodwill re-established! But then all this new happiness disappeared because later the same day another woman (who appears to be the office manager) contacted me by email. She wrote that the insurance company had actually pre-authorized my treatment over 3 months ago. When I asked her why the office had not followed up with the insurance when they (they say) never received the pre-authorization for treatment--especially since I called a number of times asking for it--she said in writing that as she sees it, it was my fault for not following up with the insurance and also the insurance company's fault for not making sure their office had received the pre-authorization. I don't even know what to say here. Every doctor I have ever been to in my life tells me how much I owe after insurance coverage. No doctor has ever told me it's my responsibility to know all of their treatment codes and find out myself how much insurance will pay them. Moreover, I came into this place for an estimate after insurance. This is the service they offered. A day previously, she had said that I could go ahead and get the dental work without insurance. This is a bit insane because the reason I came in the 1st place was for an estimate after insurance coverage, which we already pay for because dental work is expensive. My family needs to budget for treatment costs. Honestly, the office staff of this company gives the impression that this company doesn't want to deal with patient insurance AT ALL, and so makes the process of filing extremely difficult for patients so maybe they forgo insurance. This extraordinarily upsetting and stressful experience has eclipsed the very pleasant experience I had with the actual dentist. I am hoping that the other nice lady calls me back.

After a transition of ownership, 818 Dental offers conisitant and reliable dental care. The…read moreproviders are welcoming and efficent! The location is great too, with plenty of parking in the back.

What a welcoming practice. Everyone in the staff is great, accommodating and so professional. I…read morehave had regular cleanings with them for about a year or so now. I had an emergency because a crown I had done at another practice a few years ago broke. That crown never felt right anyway. The temporary one I had done last week feels even better than the old crown ever did. They were sure the impressions taken for the permanent crown were exactly right. And another plus is their hours. I always try for the 7:30am appt so I don't have to take off a lot of time from work.

Dr Godsey has placed five implants in my upper and lower jaws. I am not the usual patient because…read moreI was a patient account representative for a hospital based dental clinic and my wife was a NC Board case for the periodontist who trained Dr Godsey at the University of North Carolina Adams School of Dentistry. However, I can say Dr. Godsey and his staff are caring and competent and you will receive finest care available. Be prepared to pay for services when provided. Insurance will be filed, but as someone who billed for a dental practice I can definitely understand Dr. Godsey's office policy

Referred by our orthodontist for my child's tooth extraction. Basically, the purpose of the initial…read more20-minute visit was to write up an estimate for the procedure. They charged (an eye-popping) $162 just for the estimate. Given their quote for the procedure was 55% more than our second opinion, we passed.