I've been a patient of 20+ years and have become an adult with my own insurance plan (same insurance company Delta but just now my own plan). I was told they aren't taking new patients with Delta. Then they offered the dental service but 140 out of pocket, effectively saying fuck you for becoming an adult we aren't taking your insurance anymore. I'm not a new patient at all, the only thing that changed was that I have my own insurance. So fuck me in PARTICULAR, I GUESS. Also last time I was here, the dentists messed up the procedure and I got an infection. Long wait, office is too hot, staff is unprofessional. Go somewhere else. I promise the extra searching will be worth it. read more

Everytime I visit, the staff is always kind and extremely caring . Service is great and always gets the job done right I trust them with my teeth wholeheartedly. read more

Wow! Amazing team. I had went to see another specialist first who wanted to charge me $1400 for a wisdom tooth. Front desk was able to get me scheduled within the week and made sure they took my insurance & it was less than 1/10th of the cost. When I arrived they were prompt and explained everything to me and were able to fit me in the day of my consultation. I've never had a tooth removed and it was a painless process. Really appreciate the great work of the entire team! Thank you! read more

Had return visit for a filling with Dr. Kyuun Lee. He is very gentle and I am very satisfied with my dental work. Pain free injection. Highly recommend him for dental work. Also front office manager is very informative about treatment that needs to be done regarding fina read more

I was an employee there, and I refuse to go anywhere else. I trust dr. Nguyen fully the staff had decades of experience with their jobs and do everything by the book. This office is very clean always had new technology and they will work with you to help you achieve your goal... a healthy or perfect smile. they offer cosmetic, restorative, and preventative dentistry as well as orthodontics and implants. They work with children as well. Definitely recommend read more

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Just called and asked about being a new patient. I was asked about the type of insurance that I was using and I said DeltaCare USA. They asked what type since there are exclusions. I gave them a plan code. They said they could not find the plan code. Note also this was the first listing closest to me and I can readily assign this practice as my primary dentist. They were a dismissive. I would not recommend seeking an assignment as primary care dentist if you are under DeltaCare USA. read more

In all honesty, I'm a nervous wreck with it comes to dentists. It's really been years since I've been to one and I don't think I'll ever stop being so nervous. I came to this dental office to get my tooth checked out because I thought it was cracked but it's just a little bruise. The receptionist, assistants, and doctor were all so amazing to me! Although I was still quite nervous, they made me feel so at home and were so patient and caring with me! I'll definitely be back here for my cleanings as well as for when I decide to get braces! Big shout out to the Doctor Garcia and the receptionist as well! Thank you so much!!! read more

I give one star for front desk office, not for doctors. I don't like the old Mexican lady, she seems like not welcome Asian patient. Doesn't help! Don't come this place. read more

Receptionist was not having a great day. Was very adamant on working on their own schedule and not invested in clients needs. Tried to setup an appointment as far as 2 weeks! and sounded like she was trying to sell me before i even stepped in and wanted to US mail me forms? lol they haven't heard of email or filling out forms there. Obviously something has change within the past years...stay away from this office where there is smoke there is fire! read more

Great Dentist office! Took my daughter here to have some work done and I couldn't be happier with their attentiveness and professionalism.

This place is great! It's probably the first time I feel totally comfortable and at ease at a dentist's chair. Dr. Delfin Tio is great and is even better with younger childrren. My kids do not have any reservation when it is time to have their teeth checked. Dr. Tio is very thorough and will answer any questions you have patiently until you are satisfied. The clinic is really clean and staff are friendly and professional. read more

If you're looking for dentist that ACTUALLY CARES about his patients, this is NOT THE PLACE!!!! Looking in from the outside, my boyfriend is a patient there through his HMO insurance & I can tell you that I currently work in a very much respected dental office (we have 5 stars on Yelp with over 40 reviews) & we really care for our patients to the point that it upsets me when I see other patients get the run around. & in case you're wondering, we do not accept HMO that is the reason why my significant other goes where they do accept it. MY POINT IS.... IF YOU HAVE AN HMO INSURANCE & have an extensive amount of dental work LOOK INTO YOUR BENEFITS & IF YOUR ARE LUCKY NOT TO have an OUT OF POCKET COST (Co-PAY) IT WILL TAKE U MONTHS TO GET the required dental work done, even if it's for cavities. IT SEEMS LIKE THEY WANT YOU TO WAIT IT OUT SO IT EVENTUALLY BECOMES A ROOT CANAL!!!! Its ridiculous that FOR SOME REASON by boyfriend getting his scheduled appointments MOVED BACK, NOT JUST A DAY OR WEEK BUT WELL AT THE END OF THE NEXT MONTH, then it happens again!!!! IT took for my boyfriend to go in on a EMERGENCY UNSCHEDULED appointment ON THE EXACT DAY of HIS ORIGINAL but for SOME REASON CANCELED by the office & then re-scheduled for the END OF JANUARY APPOINTMENT due to pain on this molar & when he went in right at 9am, he asked if he could be seen due to pain, she just said " OF COURSE, WE"RE NOT BUSY""" WHY THEN did they reschedule? Plain & simple, I believe the payout is NOT SUFFICIENT FOR THE DR so he rather not bother scheduling an HMO patient when the appt can go to a PPO patient, which pay rates are much much bigger for the dentist read more

After calling several offices we came to Durfee Family Dentistry because of their competitive prices, and their good reviews on Yelp. Dr. Rana treated my son with care, and professionalism. We are very pleased with the results! His office staff provided us with excellent service as well. Edith is exceptionally efficient and kind. I highly recommend this dental office. read more

Durfee Dental was perfect! 1. Their parking was roomy and safe with the other active businesses. 2. Receptionist was a sweetheart, very patient and kind. 3. The dental assistant was clear and very helpful. 4. The Doctor was amazing! He did not make me feel uncomfortable and did not judge me because I haven't been to the dentist in over a year. Instead he CLEARLY explained what was going on up in my mouth. I am blessed to find such a clean, organized and sweet dental office! read more

I needed a root canal and had a very poor experience. I have "curved roots" and understand that my procedure was particularly difficult. In the past the office has referred difficult root canals to a specialist, and I really wish they had. The dentist was clearly frustrated with my tooth and his assistants. I was told that because of the area that my tooth was in that I could not have very much dental anesthesia. (I finished my procedure at another office where they told me that it was not an issue) This made my root canal unnecessarily more painful as the dentist repeatedly stuck files into my tooth and complained about not being able to reach my roots. It was very unprofessional and made me uncomfortable. The dentist even made a comment about his dental assistant being "so, so" That clearly didn't make me feel any better. I have gone to this office since I was a child. The receptionist and dental assistants are very polite, but good customer service is no excuse for incompetence. Yesterday was my last visit to Durfee Dental. I wish I had gone to another office sooner. read more

I have been coming to Durfee Dental for years. Great staff, awesome service (ortho included). My entire family comes here regularly also. A dentist that isn't out to rip you off and also does a great painless job is NOT easy to find! read more

Dr. Delfin Tio is wonderful and is the first dentist that I didn't dread going to! He's very detailed oriented and always makes sure the patient is comfortable throughout the entire procedure. read more

My family has used Durfee Dental for years and have yet to have a bad experience. They are very professional with a friendly and well organized front office and an accomplished staff. I have always been satisfied and they work well with children also. read more

I see that most of the reviews on here that are actually positive are from over a year ago. This makes me think that something has changed since then. It is no longer the great dental office where you will find staff and dentists that care and are careful with the work that is done to your teeth. I am assuming that the dentist that I got was fairly new, which I understand because everyone has to start their profession somewhere (so that was not the issue). However, I felt that because the dentist was taking a fairly long time molding and grind the filling to the same size as my other teeth, they got tired and didn't care too much about the quality of work toward the end, which I think is unfair if you are the patient.....I honestly I would highly recommend going elsewhere. read more

I went in our he office on Thursday I was immediately greeted by the receptionist Francis, elvia and norma they were all super sweet . I got a cleaning and dental exam. the place was clean. the x-ray tech angelica was nice took her time but was fast,made me feel comfortable because I tend to gag. the doctor was fast. I got my appointment for my next visit along with a gift. very nice place. I highly recommend this dental office read more

Great dental office! I no longer live in the area but I still make my way from Irvine (work) or Long Beach (home) for my dental needs. The ladies in the front office couldn't be nicer and are super friendly and accommodating. Dr. Tio is awesome and thoroughly explains the services they're going to provide. Now my family also goes there and we've all been receiving their services for almost 2 years! read more

Great place. Employees are nice and friendly. I really liked the service here. I would recommend to everyone.

This place is great! Parking isn't too bad and it's very convenient. The office is on the second floor. You have to walk through a narrow hallway before you get to it but once you get there, the office is very inviting. The staff is super friendly and very professional. Very modern with tech integrated into the office (monitors at the stations, digital x-rays). And...You get a goody bag at the end of your visit! read more

I went back just for a check up as my insurance is HMO and they are the closest. I went in and tried to keep a positive mind but from the beginning everything was terrible. My appointment was at 9am, I got there 2 minutes early and the door was locked. When it got to be 9:10am, I finally called just to get someone to unlock the door. The tech was fine when she was taking the xrays but got super rude after talking with Dr Angela. Almost argumentative, it was very awkward. Dr Angela was impatient (again) and honestly kind of aggresive. But I already expected that once I saw that she was going to do the exam. I really didn't think I'd have her after the first time was so terrible. But the one that always puts the cherry on top is the office lady Elvia. Not only is she rude and condescending but she talks so loud and aggressive that people in the waiting can hear all your business. I will never give these people my money again, it's ridiculous how I was treated (again). The one time I did fillings here, the Dr was great. He was patient and made me feel comfortable after explaining my anxiety issues. After requesting the Dr who did my procedure, she simply said "Glendale" no office name or anything. Oh and she added how he didn't like working on me because I was being "difficult". Which with him I wasn't, I said I have anxiety and he said "don't worry I'm very patient and I'll explain everything as I go" which he did, and I was I fine. Even if he felt I was being "difficult", the fact that she added that was very weird and unprofessional. I'm sure I'm not the first or last person to be nervous about the dentist, but they sure know how to make the situation a lot worse. Like, I had all 4 wisdom teeth taken out (awake procedure) a few months ago by a specialty office and still feel this place gave me worse experiences. Not sure why they felt the need to leave me 2 voicemails requesting a call back after I left but, please do not call me anymore. read more

I scheduled my appointment a month ago & because of some complications I felt bad that I didn't show. I am a very busy woman & it was very convenient that the receptionist followed up with me a few weeks later to ask "Do you still need work done" my response was uhmm Yes!? Perfect they scheduled me in asap. I arrived 5 days later to a happy office. I didn't see not one person bored, everybody was doing their job with a smile! My procedure was quick & painless (after the lidocaine of coarse lol) My Dr was very informative & understanding with his knowledge. I recommend this place 100%!! And I usually hate the dentist! Haha read more

My family and I have been attending Durfee Dental for over 6 years now and I have been truly happy. Dr. Tio and Dr. Yoshi and staff is truly amazing. Very comfortable and clean, new dental technology, and caring Drs!!!!! My children love visiting Uncle Tio.....as they call him..... This staff is great with children and truly recommend them! read more

Office staff is great and always greet you with a smile. My family has been seeing this office for well over 10 years. Unfortunately, recently I was unable to go in for personal reasons. One of my visits was for a crown. Everything has gone smoothly until now. The crown fell off. I go in to have it re-cement it on a Monday. That exact following Wednesday the crown begins to break into pieces. I go in to have it checked. The Dr checking it claims I bit something so hard that I broke it. Mind you, when I had it re-cement I took it in one piece. I do not chew on the side affected and I was eating soft food as I was afraid to hurt myself in that area that was recently worked on. I voiced my concerns to the Doctor as she rudely walked away. I was told by the office staff that for it to be repaired I have to pay close to $200 dlls or wait for my insurance (which covers 80%) to provide the allowance in the summer 2018 and still pay close to $200 dlls, which obviously does not make sense. My feel is that Durfee Dental is only interested in my co-payment, not interested in keeping a long time customer and it's family and that the Drs easily place the blame on the patient to make a buck or two. read more

I've been going to Dr. Tio for almost 20 years now (even before he was at Durfee Dental), and I'm always happy with the service. I have no qualm about having my dental work done, and my kids see him too. He made it comfortable and painless for all of us. I would recommend him to anyone anytime. read more