Thank you so much for the touch up you did for me, Nate did a Great job, Thank you, Cece scheduled my appointment thank you

Had two people come out to clean and reseal the patio. They did a half-assed job cleaning and the sealed up all the remaining mold in the bricks. Then the owner tried gaslighting us and telling us it was "the color of the bricks and the sealant brings out the dark". But there is no black in the bricks, the black is black mold down in the porous brick that wasn't properly pressure washed out. As if we haven't lived here eight years and had it done in the past properly and know better. Now we will have to have someone out to remove all their sealant, actually clean the patio, and reseal it again. Thanks for nothing. I've also uploaded a comparison picture of what our patio looks like cleaned properly. Two tone stone. read more

Dura-Guard - Pressure Washers Near Me - Spring Hill, Florida

Guard has proven to me to be a company of integrity. I am a 75 years young customer and they treated me with respect. They have gone above and beyond to provide excellent service to me with a quality product. I've interacted with different crews on my neighbors property and all are consistently excellent . Ce Ce the face and coordinator of the company was phenomenal. Shane applied the sealant to my outdoor pavers with care and attention to detail. There was a challenging situation that arose that was no direct fault of theirs , yet they went above and beyond to make things right. I can truly say this is a 5 star company and I will comfortably tell my family and friends about my experience with them. In this day and age it is truly hard to find a company that actually stands up and does the right thing in the end. Thank you Dura Guard!! read more

As my family is pulling weeds out of the finished pavers. I am so disappointed I've lived here 30 years so this is not my first rodeo. This job they did, is the first time it was done so poorly. I tried to rectify the situation with the management and owner. However they throw there hands up and decided they will not help and make it right needless to say I will never use them again nor will I recommend them to anyone read more

Recently hired Dura Guard for a sand and seal of my pavers. WE WOULD NOT RECOMMEND this company as they do the bare minimum, crew is not knowledgeable and professional, and the end product is far less than satisfactory. Owners tend to lean on and blame their so-called supervisors who they claim have been doing the work for a minimum of 4 years, which means absolutely nothing. One can live an entire lifetime "doing it wrong!" In addition, they do not stand by their service or warranties. You'd come out better ahead in a DIY or handyman scenario. Lesson learned: If a contractor quotes you a job on sealing from mere satellite imagery without physically coming out to assess your needs, or does not have a legitimate/physical place of business that you as the consumer can walk into to address your concerns.... DON'T HIRE THEM! The owner, will of course respond in effort to negate everything I've stated. PLEASE DO NOT believe it! This is for Dura Guard... Spring Hill, FL read more

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Don't use!! Had 2 men come to do my Pavers, around patio and pool. Supposedly did the full job. I had just bought the home and wanted it to look good and be sealed. It was done the last of July, This is November I'm still trying to get all the sand out of my pool, Pavers are not sealed, now some are loose and some have Weeds & Grass growing between them. read more

Compared to other paver sealing companies I have used in Florida, I have never had a worse experience regarding the sealing of new pavers. The work performed by Duraguard doesn't hold up well, less than a year. Previously, when living in another Florida county, I had multiple positive paver sealing results with other providers. Buyer beware. read more

I hired Dura Guard back in May to resend and seal my brick pavers. When the job was "finished" in June in under two hours, I discovered there were several bricks on my front walkway that were not set or secured. After many ignored phone calls (and they have yet to answer the phone when I call) and emails, I finally got them to come back out to fix those loose bricks on 10/23. The two guys were there less than a half hour. I was told to let the bricks set. But the next day I discovered that every one of the loose bricks were STILL loose!! Two more phone messages have been left with no call-backs. So, after six months, I am still waiting for this paver job to be completed and for my warranty to be honored. Their customer service is non-existent and their warranty appears to be worthless!! read more

Have tried to contact Nick about warranty on my $4300 job and I still haven't heard from him after several messages. The sealant was applied less than 2 years ago and there is nothing left. It definitely does not hold up well. My pavers are completely exposed. read more

***update*** I had a respectable and knowledgeable contractor come out to clean & repair all the damage. All he did was resand the pavers (what a novel idea) and now no more loose pavers. Dura Guard had washed out all the sand. Dura Guard had 3 opportunities to make it right. read more

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Aaron and Alex just finished re-sanding and sealing my driveway and pool area, and they power washed my cage also, and I couldn't be happier. Aaron was the best explaining the process and answered all questions that I had. Alex even saved me from a huge spider lol. I would definitely request the both of them again. "A team" your the best!! Gail Richi read more

Don't waste your money. Had my lanai pavers & front walk done about 3yrs ago and just finished my quarterly job of having to clean them and flush all the debris from joints. When I initially called them to do the work I was told that my cleaning days were over and that I could now sell my power washer. How do you fill nearly 600 sq' of joints with 1 40lb bag of joint sealer ? Called Nick after job was initially done to tell him that I wasn't satisfied. Was told that they want satisfied customers and would come back and make it right (3yrs ago). Never seen nor heard from them again. I almost never write negative reviews but this just gets to me everytime that I have to clean them. read more

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All talk, no action. When I complained about the work the owner, Nick, came to my home and said everything was done correctly. $4800 and three employees for two hours and I feel the work was very sub-par. Six weeks later I have weeds growing in my walkway. read more

And we are 5 out of 5!!! Nick means business when he says he wants to be known for a job well done. I was always happy with the service but had some questions about sand in the pool. He contacted me immediately and made it right the very next morning! So if you have any issues, just reach out to him and he will make sure You are fully taken care of. Original post: We were happy to have the crew come out and put in a long hot day to restore our patio area. The guys were very professional and hard working. We look forward to seeing how the patio looks once everything is dried and settled, as well as how it holds up to the weather. read more

Very happy with the work performed and the professional approach to the project. This is the second time I have used them because of their quality. They're the best so no need to look elsewhere! read more

My husband and I got our pavers done in May '2020. After only a couple of months, we noticed how much they were fading and some staining. We reached out to them regarding our concerns. It took them over three weeks for them to respond stating "Dura guard does not guarantee any level of shine, sheen, or luster. Please review the second page of your original quote where this is clearly stated." They completely disregarded my concerns regarding the stains even though I provided pics to support my claims. It's very frustrating when a company does not stand behind their work. We believe, if our pavers were properly sealed, we would not have staining. read more

Fantastic job done by Kaleb and Todd from Dura-Guard. They showed up on time as promised, explained the entire process to me and made sure to bring me out to see the progress as they completed each phase of the job. Overall to strip, re-sand and reseal my 500 sq' brick paver patio and path took about 4 hours and it looks beautiful! Thanks guys! read more

Dura-Guard - Before washed out failed sealer - Pressure Washers Near Me - Spring Hill, Florida

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Duraguard will not disappoint I can guarantee it! There is not another paver company that has the expertise, technology, and quality in this state. The results speak for themselves, with prices very reasonable. Warranties also stand behind their work. Very impressed, will always recommend them! read more

The crew arrived early and ready to work. They efficiently handled all aspects of the paver sealing, and were very conscientious of my property and landscaping. The pavers look like new! I highly recommend DuraGuard- their price is fair and their work is immaculate. The team is wonderful- Jon, Joey, Chris and Carmelo are a great reflection of the integrity of this company. read more

DO NOT USE THIS COMPANY. We hired them to clean and seal out patio. They have power washed it so hard they have put pits in my pavers and the smaller pavers are all sunk down. I contacted the company and they sent 2 guys out to repair it. The workers said they were told they were only there to fix 10 pavers, they said "your whole patio needs fixed" and we can't do that. They claim it was installed incorrectly, then why didn't you stop cleaning it when you saw you were damaging it. The owner refuses to have it repaired. read more

Where do I start? Dura Guard is owned by a gentleman by the name of Nick, a Military Veteran. That being said, he has integrity and hard work ethic. He owns the largest paver sealing company that I know of, with their 15-20 green trucks always busy. So Book NOW! I happened to know one of his managers Kaleb very well, worked for me many moons ago, he too us an upstanding guy! Honest and Ethical. They came out early February and sealed my pavers around my pool. Cleaned up all the excess sand and debris before they left. The sealant turned out clear not milky like the previous small company I had used to install! Thank you Dura Guard! I give them 5 stars read more

Nick you did not come to my house and suggest putting on another coat of sealer. It was just you at my house threatening me because you were mad that I gave you a one star review. If you did come here and offer another coat of sealer. I would have been happy and I would have retracted my one star review. Also I only said I would call the police because you told me wait till you see what I'm going to do, while pointing at my front lawn. Lying on yelp is only making you look bad. read more

This was my first experience with Duraguard and will not be my last. Bryan, Jon, and Anthony did a great job. Professional, polite, quick to explain, and went above and beyond with service. Price was very reasonable for the quality and amount of work they do. I highly recommend. read more

Dura guard paver sealing did a great job cleaning and sealing my brick paver pool deck, and brick paver driveway. The owner was very knowledgeable and informative and delivered everything as he promised me. I wanted the wet look and it richened my brick pavers and added a nice shine. Their non slip additive worked just as the owner promised it would. The brick pavers are not slippery at all, even around the pool deck. I am very happy with their work. read more

Very pleased with this company. John and John power washed and sealed my pavers both in the back and in front of the house. They were very polite and professional and did a great job. Highly recommend. read more

Dura Guard paver sealing On July 3 2021 Dura Guard sent 2 men to seal my 3 car garage driveway and my pool area. I have used them before so I did not think I would have so much trouble with them. The day they came the weather report stated it would rain hard most of the day and I advised them of this fact. They said they knew about the rain and there would be no problem as long as it keeps stopping. It rained so hard that the screens filled up with rain and you could not see out of them. I kept checking with them and they kept saying no problem, and that the job would be just fine. Well, after a few days went by I noticed sand all over my front door and door jams, and black spots on the door itself. Also, there was missing sand in some joints. They claimed that the rain off the screen cage did it. Ultimately, they fixed the problems after coming back 2 times. After about a month I saw sand all over my driveway, but none on my pool area. Furthermore, none of my pavers were sealing water like they said it would do and like their "You Tube" advertisement said and showed their product UreSeal H2O sealer prevents water from penetrating the sealed paver. When I told Nick Smith, the owner, he said," No way it says that." I told him he had at least 2 YouTube videos stating that. He kept saying I was mistaken and that was for another product. Then, at the end of our talk, he said he would take the videos down and that some pavers hold the sealant better than others. He never took the videos down. His ad today 9/3/2021 states (Why chose us over a competitor or sealing your pavers yourself?) and goes on to say... We have a fully stocked armament of chemicals and products on each truck that will be able to remove any stains, rust marks, oils, vehicle fluids, efflorescence, old failed sealant and just about any other imperfection or impurities from your paver, concrete or travertine surface. While most companies offer a 1-year manufacturer warranty, we offer a solid 3-year warranty that protects you and your investment you're making into your pavers. Rather than referring you to some big box store, nationwide manufacturer that will do nothing for you if there is a product or workmanship issue, you can call us with any warranty questions you have, and a Dura Guard supervisor will handle all warranty issues on site. Well, they could not take out 2 stains I had, and stated all the sand that is all over my driveway is normal and he would be worried if their sealer after a few weeks prevented water from penetrating the pavers and beads up even though his videos state they do just that. I spoke to 2 members of the UreSeal H2O research and development, Mark and Chad Ward, who both state that the sealer does seal and prevent water and other fluids from penetrating the pavers and should do that for at least 2 years and up to 6 or 7 on some pavers. You can tell when you need to have it done again when it stops beading, which means it stops protecting. Which means it should be beading after it is applied. I spent a lot of money and got no beading, no protection, and lots of sand on my driveway. I do not want a free anything like he says most people want. I just want what the manufacturer stated that the product does, if done right and what Mr. Smith's videos claim. Please check his YouTube videos. Concreate cleaning and sealing, and Should you seal your pavers. They both boast about how well UreSeal H2O beads and seals not my words, his. As you can see by Mr. Smiths replay he is lying. He never came back and sealed my driveway many many times, he only redid it once and he never redid my pool area because it did not need redoing. As for the marks on the door I never said it was not their fault. I have never threaten him about anything and never never asked for anything free or that he would be bared from Timber Pines. As you can see he lies lies and keeps on lying and never address my review like what the manufacture told me about all the sand on my driveway and the lack of beading. Mr. Smith states that it should bead for 3-6 months , I advised him about a week after the job that I have no beading. I invite him to come to my house and tell me to my face that someone has come to my house 14 times over the years and that I would have him removed from entering the community if I did not receive a free coat and do you think anyone would believe you came and redid my pavers regularly every few months like you stated. Not only would you not do it, I would not even need it or want it. Why don't he just send a rep. from UreSealH2O over and let them decide who is right. I would retract my complaint if they agree in writing with Mr. Smith. read more

Kaleb and Todd from Dura-Guard did a stand up job. They were very nice and explained the entire process to us. It was nice to be a part of the process. They removed stains from our new paver driveway. We had to wait 3 days to see what the finished product would look like and we love it. It was well worth the money spent and would recommend using them to anyone. read more

had a very good experience. everything was exactly as promised in our contract. my pavers look amazing. i paid a little extra for their high gloss upgrade option. I have the nicest driveway in the neighborhood! read more

Not only was the job itself done superbly, the customer service we received starting with our initial phone call and all the way through the post-job video was fantastic! read more

Nick and Dura Guard are both great. I have worked with him and his company involving several items and each time was a great experience. Nick is highly regarded in the community in which I live and confidently provides a high quality product which he stands behind. As I read reviews from those who claim that he did not stand behind his work, it saddens me to see the level to which his competition will lower themselves to make up a bad review. NICK GOES OUT OF HIS WAY TO MAKE THINGS RIGHT FOR HIS CUSTOMERS. read more

I typically do my own stripping and sealing of pavers as I am very particular about quality. Due to time constraints I decided to look around for a company to do the job. On a Facebook ad I saw DuraGuard and was impressed with how organized they came across and the steps used in their overall process. I requested a quote and I got a very comprehensive list of things they perform and for the first time getting services done, before asking for it, they proactively sent their insurance information along with the quote. I added a few services to the overall quote and scheduled the job. They were on time even raining they were able to perform the pressure washing items and watching them I could see they put detail and care into the quality of work they provided. Each step of the way they evaluated the work area with me and informed me on anything particular I asked for. The quality of the job was outstanding and they even did the front driveway at no additional cost! If you want quality results I highly recommend Nick Smith of DuraGuard and his team!! read more

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Sealer did not last a year, would recommend using some one else with a warranty.

I expected more from Dura Guard. I thought I did my homework and chose the right company to seal my paving stones on my lanai and pool area. I watched all their videos on YouTube, as to why you should hire Dura Guard for your paver sealing project, "they are different from everyone else" and Veteran Owned. As we have two nephews both actively serving in the military, we decided to support our veterans and called Dura Guard to make an appointment. When I called, I was told that they could figure all measurements via satellite technology, and later received an estimate of over $1100.00. In October 2019, Dura Guard came out to seal the paving stones. They pressure washed, re-sanded with professional grade 4 grain silica paver joint sand, applied 3 HEAVY coats of commercial grade sealer, and added Shark grip non-slip additive to the pavers on my lanai and pool area. We were instructed not to walk on the pavers for 48 hours, instructions my family and I followed. When I was able to walk on the pavers and inspect the work, I noticed my pool was full of sand and debris from the sealing work. I also noticed that there was hardly any sand between the pavers. I called and explained what I saw and expressed that I was very unhappy with the job. Dura Guard apologized saying that their pool robot was broken on a previous job, and to send in photos of what was happening. About a week or so after sending the photos, a Dura Guard crew showed up with an unprofessional attitude, threw sand all over the pavers, and Re-Sealed them again. When I inspected the work this time, I found my pool was once again full of sand and debris. At the time I let it go as the pavers looked good. It has now been a little over a year and I have multiple lines of missing sand between the pavers, as well as mold and moss growing. I called Dura Guard to explain my situation and what was happening, knowing that they had a 3 year warranty. They told me to take and send photos of my pavers for them. I received this as a reply to my photos: "Thank you for the photos. Your pavers are looking about where they should be after a year. Mold and mildew does grow, there's nothing that stops that here in Florida. And the little bit of sand loss you're experiencing after 1 year is about what should be expected." Since I am new to Florida, I asked my neighbors if they had experienced similar situations with their pavers. I was shocked to hear that my neighbors had their pavers sealed over 2 years ago, and their pavers looked cleaner than mine. I reached back out to DuraGuard to explain to them that the mold and mildew growth was caused by there being no sand at all between the pavers. DuraGuard has a 3 year warranty which states it "warrants all residential applications against defects in workmanship or material failure such as cracking, peeling or turning yellow." First, my issue isn't covered under their "warranty" because it is mold, which is not on their very limited list. Secondly, even if mold were to be covered, I would then have to prove that the damage came from their subpar workmanship. Thirdly, even if my issue were covered under their warranty, I would still have to pay for the full cost of materials to fix the problem, although the company would graciously provide labor and waive the trip charge to fix a mistake they themselves made. Lastly, any re-sealing automatically voids their warranty so if they were to come out under their warranty and re-seal, the warranty is now null and void. On that note, by messing up the first time, the second time they came voiding their warranty. Perhaps they do it intentionally to not have to pay out warranty claims? I was offered the two following options: "The first option is where we just soak the area down with our weed and mold inhibitor. This option for your size deck, being as close as you are to our office, would cost $100 which is really just the labor and material cost. The second option is pretty much re doing the entire job, with only 1 coat of sealer. Where we would Pressure clean the surface, flood area with weed and mold treatment, touch up any sand joints missing sand, and seal with 1 heavy coat of sealer. That 2nd option will cost $600." Even if they had offered to do it for free.... THANKS BUT NO THANKS. If the job had been done properly to begin with, I would not be facing these issues so soon. TL; DR: Nothing is covered under their warranty. The little that is covered requires full payment of materials. They do subpar work, are extremely unprofessional, and ended up costing me more to have the job completely redone. Would not recommend. read more

Would not recommend. Decent job power washing lanai but excess sand in pool and very little sand around pavers. Owner made 2 appointments to come out and look but never called or showed up. On a positive note does look like sealer and finish should hold up. SORRY NICK CHECK YOUR FILES!!! If I was your competitor I'd sue you. read more

Unreliable, I would not recommend. We had confirmed a date for roof cleaning with Duraguardfl and we pulled all other work crews off the job site and had property cleared for Duraguardfl to do their work. They had told us first appt was 2.5 weeks out so we waited 2.5 weeks for the date to come. They did not show up and when we called them he made an excuse that they had scheduled us for the following Monday which was a lie and would have been 3.5 weeks. We had confirmed the appointment and I stressed to them how important this was and our concern with never having used the company before and he had assured us they would be there and then after his false promises and waiting 2.5 weeks they failed to show up. Do not waste your valuable time on this unreliable and unprofessilnal company. Totally unacceptable. read more

Although I had an issue with the initial application workmanship in regards to sand levels in the grout lines, they did send a crew out out twice to address it. The owner even contacted me to personally to assure me the job would be completed to our mutual satisfaction and pointed out some things I can do to make sure the pool deck sand doesn't wash out in the future. read more

It is always a pleasure working with Dura Guard Paver Sealing. They are extremely professional and their work speaks for its self. They use top of the line products and provide top of the line service. Remodel Hernando LLC will continue to use Dura Guard for all of our brick paver sealing needs because their services are unmatched. Thanks again for all the great work! read more

Prompt, courteous, professional company and crew. I will recommend them to all in need of paver sealing!

This job was alot last October. Pool area, two long walkways, and triple car driveway. Although when doing the pool area, there was a moderate amount of sand that went in the pool, I was informed ahead that this would happen so I purchased a leaf catcher for my bottom cleaner and lined the bascket with a womans knee high stocking. WOW!! that took are of that and saved my filter although I do ot think it would have messed anything up if I did not do that. My pavers had not been cleaned or sealed in 4.5 years. They guys did an awesome job. I was somewhat picky and due to the pavers being so "needy" for sealant and thirsty, I asked that one of the sidewalks be done one more time. I asked that they do it at their convenience and within two weeks they did and it came out great. My pavers look almost brand new!!! These people from the owner to the receptionist (Norah) who by the way is awesome...are so nice and accommodating. I am very happy and am actually scheduling for a re-do of two areas due to septic area work and fencing work taking a toll on my walkway and driveway with traffic, wheelbarrows, mud, fencing materials and lots of people.. I expect no less quality as I am dealing with the same people, read more

I was impressed with Dura-Guards website & their process, however, I was disappointed with the techs that showed up. I had the lanai & walkway cleaned & sealed but I had the same issue as Steven D's review, 9/11/2018-I wonder if same techs. Sand levels low or not filled at all, especially with walkway. They did return, same techs, and did a good job on walkway, however, when I walked lanai with them I was told "we're done". And yes they were! He left my lanai got into the truck & left. Other dissatisfaction's - I'm not sure what their definition of a soft scrub for screen lanai is but all that was done was a power wash on high without any regard to plants outside lanai - took all the leaves off 2 poinsettia plants. Also, my front door has to be repainted as whatever they did cannot be cleaned and caused significant discoloration. Lastly, I was glad to see they used a pool cleaner in the video, however, they did not use it until I inquired. As a result, I am still cleaning sand out of the pool because the cleaner was not in long enough. Maybe my expectations were too high for them but with so much competition out there that I would expect small local business to provide professional service and attention to detail, however, this was not my experience. Never heard from Nick, Owner, which you would have thought given his crew had to return. Do your homework, compare and if you chose Dura-Guard be home & watch. Many neighbors have stopped & inquired but I am hesitant to recommend. Marty R read more