Very good service in-store and prices were very fair…read more Delivery leaves a lot to be desired in both the scheduling and the judgement of who we need to allow in our home. Good variety of appliances and knowledge about them. All in all, satisfied with the price, delivery is a painful process, and I'll let you know how it runs if we get the machine.

Chris was an informative, no pressure sales person. He answered all of our questions, took the time…read moreto explain the warranty options and worked with our calendar for the delivery schedule. So grateful this location had the model in stock to look at.

I texted Dan about a leak/ and ice buildup on the bottom of the refrigerator. He promptly can the…read morenext day when he said he would. He is very knowledgeable, professional, personable and very helpful. He knew exactly what was wrong and told me about what he had to do. He fixed it and cleaned up everything too. I would highly recommend this company. He is the best. Barb G

requested service for my ice maker/control display.. Dan was prompt, ordered a board and came to…read moreinstall it. That did not fix the problem so he told me he would order the "main" board. I did not hear back for a couple of weeks and when I inquired I was told the board would be in the following week. I never heard from him again after several attemps. Very disappointing experience.

Is there some serious venom in the reviews about this place?…read more I'm not sure if the people who frequent the Leominster Home Depot are substantially different from those in locations closer to Boston, but it sure does seem like a lot of people in the Leominster area are DIYers, which is super-cool. And if I went into a place and had my DIY project screwed up because a saw wasn't calibrated correctly or they couldn't find my custom order storm window, then I'd also be ornery. But my experience at this Home Depot was fantastic. Unlike other Home Depots I've been to, this one has plenty of employees around. Also, I went to buy a particular lawn mower and string trimmer which no other Home Depot remotely near me had, but this store had it. So, I drove 95 minutes each way to get them. No joke, this Home Depot was probably the best stocked one I've ever been to. The really cool thing about this place is the vibe. Maybe it was because today was a beautiful spring day, but I've never felt such happiness in a Home Depot. It was coming from the customers and the employees. No joke, I went there with a friend, and we both felt it. I think it must have something to do with the area because it also seemed that the people of the Leominster area seemed far nicer than average. Kudos to the store and good people of this area.

I went to Home Depot in Leominster, Mass to buy 2 new toilets for my new home. The service was…read morenonexistent and deplorable. (and that is being kind) There was no one around to help me with questions, finding or lifting the toilets. In the box, they weigh over 100 pounds per toilet.   I had 2 customers that helped me! One helped me put the toilets on the flat cart and 1 to help me put them in my car. I had no help finding the flat cart, (not a regular customer) and was disrespected and insulted right to my face since another customer was cuter than I was... and he chose to walk away and help someone else. The other coworker laughed when it happened. I doubt you were raised to treat people so poorly. There was no one available to help me load my car, a customer saw me struggling and came over to help me get into my car. He then gave me tips on how to get it into my home. Thank you to the strangers. I need to return a couple of items that were not needed... guess I will be going to another HOME DEPOT to get my credit. Never again to the Home Depot in Leominster. If I could give you negative stars I would and will never go back to this store.  I am a female, kind and respectful - is it that hard for others to be the same?

Called Joe's appliance at 10am and got a call back from Steve less than an hour later. I over…read morestuffed the dryer and could not get it to turn back on. Note, my Gf was away at the time and was not very happy with Me upon her return. Steve, the tech, assured me he could come over the same day. Within a few hours he was here and the job was done quickly. Shout out to Joe's appliance and especially Steve for a friendly, courteous, and a great job done. Highly recommend.

So my review is not based on their work on appliances because when I called them for service I…read morenever got a call back. I called on a Saturday morning around 9 AM and reached their after hours Emergency Line which states they take calls 24/7. Unfortunately they don't return the calls they receive. I called, as I stated, around 9 AM because my refrigerator shut down the night before (didn't realize). I left a message with the answering service. About three hours later I called back and was told that they had not called in for their messages, must be on a job, my message was still on file. Going on six hours since my first call, called back in, I was told they were given my message, should be hearing back soon... 9 hours later....called in one last time for closure, told they were given my message...that's all they knew (the answering service). So 9 hours later, no call back...nothing...big fail for this place. Really? You can't call me back to say you can't make it over? Can't call back to say you're too busy? Can't call in for your messages??? Big FAIL....Sorry Joe!

Looking for bureaus, I headed south to this ReStore. Stopped at a used furniture "antiques" kind…read moreof shop on the way and found two variations: broken in some way ($125), and top notch expensive ($2K). Took notes but continued down the road to ReStore, where I found 2 suited to my size sought, and purpose. Both were selling for $60 each, one 3 drawer bombe chest (min $1K on Wayfair), and one antique 3 drawer with an inlay marque top, both in less than perfect but very good shape. Their staff was congenial, and assisted putting the bombe chest in my car, which BARELY fit in the trunk (yes, I expected this, as I'd brought a tape measure so was prepared). I also picked up a new under appliance (refrigerator) brush to clean the coolant grill for about $3.50 (min $8 at big box) and 2 white sconce glass shades, $.50 each ($11 at big box). They've enormous selection of building supplies. The only thing(s) in the entire store that looked not to be any bargain was the screws/nuts/bolts drawers, same as found at Ace/TrueValue stores, as they were priced the same.

From the owner: Our ReStore sells donated new and gently used furniture, home improvement and building materials at…read morea fraction of the original retail value. All profits go to support home ownership for hard working families in North Central Massachusetts, while keeping good, reusable materials in use and out of the landfill.

Great communication, appointment booked for next day, was able to come even earlier than scheduled,…read moreproperly diagnosed and fixed the problem. Thank you so much!

Both our refrigerator and stove top malfunctioned and we read the reviews here and called Dana at…read moreBergerons... We couldn't be more delighted and satisfied. Dana returned our call promptly, made an appointment and was on time, was friendly and professional and fixed both appliances perfectly. We also found him skilled and honest. Bergeron Appliance Repair earns my highest recommendation!!!

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

They came out on 10/26/24 to look at an Electrolux wash tower. Said they were ordering parts. Never…read moreheard from them again until I texted him on 2/26/25 and he said the tech supposedly came out to fix it and I was home. If there's no appointment then I probably won't be there. Some people do work. He called me on 2/27/25 and said he would look for the parts he ordered and get back to me to install them and never heard from him again. Sent several texts and nothing. Funny part is the tech that first came out was bashing other appliance repair shops for acting like this and low & behold they are the same way.

Frigidare required me to use Marc's to fix my stove with my warranty…read more Several weeks have passed with no resolve. 1st it was one part was on back order, 2 weeks later, It was the opposite part on back order then I was told he could not order parts because it was out of warranty. Not true. It is under warranty! Each called resulted in another excuse for not repairing my oven. I will never use Marc's again! I will never buy Frigidare again!

John's fantastic and so is the lovely woman in the office! They came same day appointment on a…read moreSaturday to help me in a panic when my washer literally just stopped working with no warning or indication. They were so nice and understanding and prompt- I did not think I would be able to find a same day appointment- I called several different companies and all said they would not come until 3-4 days later. It was not something I was wanting to wait for and not only did I get a same day appt but it was also less of a fee then all the other companies I called! Very fairly priced for parts too! I highly recommend this company!!

This is the worst company to work with ! Please save your money and call someone else…read more I got scammed out of $350 when they quoted me a issue when time came to replace parts ... that was never the issue. They admitted that they didn't find the root cause and said you are going to need to pay again. Service from this company is horrendous and the woman who runs it wants to take advantage of the small guys.