I couldn't be happier with the service i have received at A storage inn…read more I reserved my unit online late at night. First thing next morning I got the confirmation call from Jeff, the manager. I told him I would be in the next day. I didn't make it but went in on a Saturday shortly before they closed. Jeff didn't at all seem bothered at my late arrival. We discussed the prices and they had gone up a little vs the online price, without question he honored the price and we went to look at the unit. It was POURING rain and he grabbed an umbrella, made sure myself and my 1 year old daughter were dry while he got soaked. Getting my unit all ready to go for me to move in and the paperwork, he offered to hold my daughter for me, she went right to him. (He isn't creepy lol, he has kids and was offering to help me out and was very kind) so I filled out the paperwork. He went over insurance with me and did not pressure me at all! I did opt for the cheaper plan because we didn't have a big unit. I am very happy about where we chose to store our stuff for a short time here with A storage Inn. I can't recommend them any more! If there were more stars I would give them! Thank you Jeff! You made the process easy and we're great with my daughter!

I spoke with both Pat and Keith I'm regard to getting a storage unit. Both were very kind and…read morehelpful. It was an easy process and a great deal!

Great rates Easy access…read moreSafe Great staff

They've always treated me very well! I've been using them…read morefor years. It's been totally renovated recently! Great deal for the money!

Rude staff members who were disrespectful and relatively unbothered by inconveniencing customers…read more Avoid interacting with chase and Karon at all costs. This is truly unfortunate given the kindness and professionalism of the manager Henry, who was not there today. I have left a message for Landon Banks, president. I will update my review based on my conversation with him.

Inside storage is clean and easily accessible. They helped out in a pinch when I was flooded out of…read moremy place by offering one month free.

A1 is such a delight to work with. The facility is clean and I feel my unit is very secure…read more Customer service is top notch, Cathy is always a pleasure to work with and really goes the extra mile.

My unit was broken into and the contents picked through and valuables stolen, while leaving items…read morewith little value were left behind. My point is that someone took their time with this event while the owners claim nothing was on their tapes which they stated were "viewed and taped over after 24 hours. It's not our responsibility, you should have been insured ". Just sharing this public information with the public

the manager at this location is never there if she is she is no help. thankfully the number i…read morecalled to do the move in the guy was amazing. but i had an issue with my bill and she wouldn't even listen to what i had to say, she shut the window in my face , refused to help . so i called another location because apparently there is no customer service line and told him . He also got an attitude and was no help !! i would say those two need to be fire then that place would be great , but she ruined it for me and now has lost a friend and myself as customers and i have been there for over 2 years smh . Im positive she is living there . she always has multiple vehicles there washing them and a few dogs that she keeps there . if I could i would rate a 0 !!

The storage place was convenient location wise. However I chose this storage unit for the price,…read morelocation and insurance offered. Patty was super helpful every time I had a question even after I had put things in storage there. The unit was very clean. I would recommend this storage place for your needs.

We used Storage Masters Chesterfield to store items from my mothers home when she moved to senior…read moreliving in Chesterfield. Mark was particularly helpful in helping us choose the size unit that was right for her things, based only on photos I had taken of her things. He saved us even more money by recommending we take a 2nd floor unit in their temperature controlled building, since we would be going in/out a lot to the unit. Used their truck for a nominal fee to move the things into the unit, and once I got the hang of using the cart and elevator to bring things upstairs, all went well. I recommend using Storage Masters Chesterfield for whatever your outside storage needs are.

The on-site managers have been awesome, but they get run off or fired by the micromanaging…read morecorporate supervisor. That guy lacks any sense of customer service. And he surveils the on-site folk with his office cameras. So, when you read about the on site mangers being great, they WERE. But they are gone. They also jack the prices up without notice - like Public Storage does. Facilities are just okay. Lots of spiders, insects, frequent webs, and they have had roof leaks. Floors dirty when we moved in. If the owner took a different approach with his corporate management of the place, it would have hope. By the way, the truck is not "Free". That is totally misleading. You can use it for one half day rental period and a limited number of miles. After that, it is costly and they require insurance add ons. Do NOT be misled into believing the truck is there for you to use for free anytime you need it.

Kory and D were awesome! It was 97 degrees when moving my couches and they never complained and…read morewere very careful - Im on the 3rd floor and they were rockstars getting the couches up and down those stairs! THANK YOU Simple Moves!!

If I could give 10 stars, I would! Steven & Rogers were our move crew, Karen helped with payment…read moreand scheduling. Everyone was accommodating with the weather, the locations (2 apartments in opposite sides of town into a house), and everything in between! We will definitely be using them again. Communication Customer service Willingness to help, even though an item wasn't on their inventory list

I chose Storage Masters as they had the best price during my search for a place to store my things…read more I signed up online which was a breeze. Diane in the front office couldn't have been more kind. She took me on a tour of the facility to see where my locker was going to be. She got me all setup with a free lock to use as well. She made sure there wasn't any questions I had with the paperwork. When I needed to change locker size due to needing to store more stuff, Diane was there to make the transition painless. She showed me where my new locker was going to be and made sure there were no questions left unanswered. The extra mile she went was much appreciated. The Facility is clean and well maintained. Plenty of moving supply options. The ability to rent their moving truck is a huge bonus. I would recommend them to anyone that needed a place to store their stuff.

While staff was always really kind, office hours are very odd (only Monday, Wednesday and Friday)…read more Biggest disappointment was finding MOLD on items AND many BROWN RECLUSE SPIDERS. We only stored our items for a little over a month...