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    DuPage County Animal Services

    3.5 (46 reviews)
    Closed 8:00 am - 4:00 pm

    Services - DuPage County Animal Services

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    Reviews With Photos

    Our darling boy from DCACC!
    Shannon M.

    I volunteered here for several years, and overall this place was good. Most of the staff was very nice (there was one rather snappy lady who used to be at the front but I believe she is gone; not the best face for your organization!), and the place is clean. They had a renovation in the last year or so, which was good! It's not a big building, so some spaces are pretty cramped, like the adult cat room. The best part about this place is that we got our darling cat here, who is the joy of our life. :) We started by fostering, but it was clear that we were going to keep him, and he is a wonderful, sweet, and mellow addition to the family (though the shelter estimated his age as about 5 [he was a stray], and when we took him to a vet she said that he had to be at least nine...it's okay, older cats need love too!) The animals are well treated by staff and volunteers, and (unfortunately in a way) there are always new ones; check their website under "Available Animals" to see who's there! They get everything, not just dogs and cats but birds, guinea pigs, rabbits, etc. Overall, if you want a new pet, PLEASE consider adoption rather than breeders. All sorts of amazing animals come through here, and they will love you just as much!!

    Charlie G.

    We truly owe a debt of gratitude from our family to the DuPage County Animal Shelter for helping our family through a tough time and saving our cat, Cookie! We were blessed to get the support of a vet who did something wonderful to save her life. Please consider donating to them and keeping them flourishing as they truly do a wonderful service to our community that we may not realize from time to time...so many of us love our pets and there are many animals out there that are benefiting from the support services provided by them. They are truly caring about what they do. Thank you so much for what you did for our family.

    C. A.

    We adopted a lovely older kitten. My husband picked her out, we renamed her Lily. She's fitting in well with our other 2 cats. Everyone there was friendly and courteous. We even got a follow up email asking how everything was going. Never experienced that before, we loved sharing pictures and telling about our Lily. Definitely would recommend Dupage County Animal Services...they're the cats meow! LOL

    Lisa H.

    Our family is composed of 2 adults, 2- 18 year olds, 1-14 year old. Because our oldest were heading to University the next Fall, our youngest and I went to three locations to adopt our furever friend. To set the stage, our beloved Buddy Cat had just crossed the rainbow bridge. We adopted Buddy from DuPage Animal Control in 2003. He was the best cat! Member of our family and dearly loved. When we were adopting Buddy, we brought our then twin 3 year olds with us. The staff was patient, positive and encouraging when they brought cats one by one into a separate room with us. The cat had to be able to tolerate rambunctious twins. Buddy immediately rolled on his back and our sons petted him--- not so gently. Buddy came home with us that same day. The process was easy. Complete two pages of paperwork. The staff took time with us giving us Buddy's back story and care instructions. There wasn't any hurry. The staff were caring, smiling and took our new family photo! Back to the present--- August 2017-. I reviewed the available cats for adoption on the website. Our then 13 year old son and I entered DuPage County Animal Control. We were greeted by a friendly receptionist. She asked what type of pet we wanted to adopt. A smiling volunteer brought us into the cat room. The room was clean, cages clean and appropriately sized, smelled fresh, had another volunteer feeding and watering the cats. We asked to see the three cats we viewed on the website. We played with each one a bit. Then my son noticed another kitty. Her name was Trish. She was 4 years old. Tiny, 4.5 pounds. Purr louder than a motor boat! She won our hearts. The volunteers and Staff were so excited and thrilled we had found our kitty love. Just as it had been 14 years ago when adopting Buddy, we brought Trish --- since renamed Opal-- home with us. Easy paperwork, attentive and friendly staff. For all the negative reviews, please take note, our experience couldn't have been better both times we've adopted from DuPage County Animal Control. We will continue to adopt from here as it gives animals the chance to live long, happy lives. As a side note, if you give up your pet to a "kill" shelter, they cannot promise to adopt out your pet. There are several "no kill" shelters. You can guarantee your pet will be adopted or adored by the staff. Here's our beautiful Opal

    Cheryl
    Heather D.

    I adopted my cat, Cheryl, from this shelter. I saw her picture online and went in to meet her. I put a hold on her for 24 hours because they needed to get in touch with my landloard to make sure I was able to have a cat in my apartment; I appreciated the thoroughness. I went and picked her up the next day and took her home. The staff was friendly and efficient. They gave me some food, treats, and toys to take home for her. The only thing that I wish had been different was that she had quite a few mats in her fur that I had to brush/cut out when I got her home. They could have been from before she arrived at the shelter as some looked pretty old and she was only in the shelter for about a month.

    Our happy, healthy kitty one year later.

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    14 days ago

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    Great experience. Looks like they take excellent care of their animals. So happy to bring our new kitty home!

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    Page 1 of 2

    Ask the Community - DuPage County Animal Services

    Do you have any pitbull?

    Our adoption floor changes often. You can view adoptable animals on our website https://www.dupageco.org/AnimalServices/AvailableAnimals.aspx

    View All 2 Questions

    Review Highlights - DuPage County Animal Services

    I cannot say enough wonderful things about DuPage County Animal Shelter and the amazing staff who work there.

    Mentioned in 3 reviews

    Read more highlights

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    St Sophia's Forgotten Felines

    St Sophia's Forgotten Felines

    (99 reviews)

    Volunteering at St. Sophia's Forgotten Felines has truly changed our lives…read more We originally started looking for a rescue where my 6‑year‑old could volunteer alongside me. I wanted a place that was safe, welcoming, and patient with little hands that move with big enthusiasm. St. Sophia's was exactly that. From day one, they made us feel included and valued, and they treated my daughter like a real part of the team. What started as simply wanting to help quickly turned into something much bigger. Before we knew it, we took home our first foster kittens... and then our second... and then our third. Fostering became such a meaningful part of our family routine, and we loved watching these tiny lives grow and eventually go to wonderful homes. We ended up adopting one of our foster kitties. After that, we became even more involved, helping with events, supporting the shelter however we could, and becoming part of the heart of the organization. St. Sophia's truly cares about their cats, their volunteers, and their community. They're compassionate, knowledgeable, and they make it easy for families to get involved in rescue work. If you're looking for a place to volunteer, foster, or adopt, this is the place. I'm so grateful we walked through their doors.

    I adopted two cats about a month ago and one of the cats already passed away due to coronavirus…read more Belly was filled with liquid and puss coming out of her eyeballs. St Sophia's said the cat was about 1 yr old on her folder and when examined at the vet, she was much older as she was missing teeth and tarter build up suggested old age. Spent $1500 on vet bills and the cat died. Reply to comment below as St Sophia's told to us at adoption that her belly was abnormal due to her recently having 6 kittens. The puss in her eyes to death was a span of 3 days and the vet said it was too late for any treatment- euthanization was the only humane option for us.

    Adopt Pet Shelter - 11 years later

    Adopt Pet Shelter

    (68 reviews)

    I can't believe I hadn't reviewed Adopt previously. My dear sweet Calliecakes is from this shelter,…read moreso I am forever grateful that they rescued her. My parents saw her at the shelter back in 2012 and texted me her photo (because they knew I wanted a cat), and I was like "yes absolutely I want her I will come get her." And the rest is history -- it's been 11 great years with my bestie (and hopefully many more). And then a year later, almost to the day, my parents were like "hey let's go to Adopt" the day after Thanksgiving and they ended up getting a cat (their second) for themselves. I haven't been back to the shelter since 2013 when I went with them when they decided to get their cat, but at that time the shelter was super nice and they had several rooms where cats could roam free. It was a nice, no-stress situation to be able to sit on a sofa or on the floor and have the cats come check you out. So many snuggles. And I follow them on Instagram and they continue to do great work and care deeply for the animals they rescue. Definitely check them out if you are looking for a new best friend! And now enjoy the cat photo spam/cat tax :)

    The dogs and cats are well taken care of by the staff and volunteers. They are friendly and…read moreinformative about any questions you have about adopting a particular dog or cat. There are a lot of amazing cats and dogs here looking for a good home. They offer vet services including spay and neuter at the clinic they have across from the shelter.

    Naperville Area Humane Society

    Naperville Area Humane Society

    (28 reviews)

    Their lead volunteer coordinator has next to no business or experience running a program for…read morevolunteers- I looked up her profile - I saw no experience with her handling a shelter in the past. A couple of us met her once at a public event - I nor the other person ever saw her a 2nd time after that. She is never around - enjoys barking orders via electronic means at the volunteers. You have to cancel 24 hrs before coming in, and if you have a last-minute family emergency, there is no guarantee that the people you notify will relay the message. There is a clique-ish environment developing there, too. They gossip and talk about people behind their backs. Please adopt from a private shelter that actually values their volunteers and wants to you to get a cat or dog that matches your life situation. I adore the dogs there, just not the humans who are running the show.

    Sent this email to Michelle**** I called her the day we had…read moreto put our newly adopted pet down and she said regarding not being given information our cat had FIV and told after we signed "Sorry, we were probably busy". ~~~~~~~~~~~~ I am emailing this to share my experience in adopting from the humane society. Seven weeks ago, my family came into the humane society looking for a pet . We had our eyes set on Blaze. Online it listed some information about him and I was immediately drawn to him. No health information was listed at all. He was with a volunteer and her child, who were looking to adopt but he was hiding from them. We walked in and he immediately ran to my children to play with them. They spent the next HOUR bonding with Blaze. The other party was interested in him- but I begged the volunteer to share with them why we really wanted Blaze. Last year we had three deaths, a murder , an eviction for my sister as well as three family members diagnosed with life threatening disease. This cat was going to heal our hearts and we were going to give him all the love we had left. Ultimately the volunteer chose to look at another cat. It was not busy that day. It was a Friday at noon. As we signed his papers the volunteer said "oh. Did I tell you? Blaze has FIV" She did not tell us. Nobody did. I realize that is not a death sentence but this should be shared online as well as BEFORE children especially are introduced to the pet. After bonding - what was I supposed to do??? Blaze was given every ounce of love we had for 7 weeks. Unfortunately, suddenly (as I have been told 1000 times with FIV cats), he started vomiting while I was at work and having massive diarrhea. Bouts of ten times in 20 mins. He had an underlying stomach infection that had been there for months according to my Vet...(a well known and respected vet in Naperville) I left work and rushed him to our vet . After several tests, She told me he was really sick and prognosis was not in his favor. Blaze was euthanized that day. He was only 2..... I can't believe it happened. I can't even begin to tell you the extreme amount of additional pain this caused my family. This has me thinking twice about ever adopting a pet for our family again. And I would never return HERE I am really upset by the heartache this caused our family and even moreso by the lack of communication of important details on behalf of the volunteer/ staff that day. I am thankful we had him- bc I question the fact that we weren't told for a reason and he would have died alone in a cage. Wish this story had a better ending- especially for Blaze...

    Chicagoland Animal Rescue

    Chicagoland Animal Rescue

    (7 reviews)

    I have adopted two cats from CARS and they have both been wonderful, healthy, well-adjusted pets…read more The volunteers are so nice and obviously care very much about the animals and where they are placed. Even though the cats spend their days in small cages, there is a revolving cast of volunteers who come into the store daily and make sure the cats get exercised. They also "foster out' cats so that they become socialized and used to living in a home.

    We have adopted three cats from this facility. I was also one of the volunteers for a while before…read moregoing back to school, so I have had first-hand experience of how the operation is run. Although it is a small shelter, they're very meticulous and take really good care of the cats. Each feline is "vetted", receives their shots, and is spayed or neutered before being adopted, so all of the medical necessities are included in the adoption "fee" (which makes it quite the bargain). All cats are screened for parasites and other ailments such as FIV and FIP (which is something that many pet stores do not do... a very sad lesson that a friend of mine learned the hard way) and are monitored for a period of time before being made available for adoption. There is a small army of dedicated foster parents and volunteers that care for the cats, making sure they are healthy and their personalities are suitable for being adopted, before they are moved into the "cattery" for viewing and, hopefully, adoption. The cages and litter boxes are cleaned and disinfected several times a week, and the cats are offered lots of time out to play and interact. There is such a sense of security when looking to adopt an animal from C.A.R. because you never have to worry about illness beyond a little winter cold (yep, cats get colds, too!) This is also a no-kill shelter. And unlike some places, you will never find the "it's just a cat" attitude here. The adoption process might seem a bit off-putting for those who are used to pet stores who will sell any animal to literally anyone without question, but C.A.R.'s goal is to make sure that everyone involved... both your family and the cat... will be happy. After all, adopting an animal is a commitment, and fates willing, you will have your pet for many, many years! They're very good about making sure that the cat's personality (shy, dominant, skittish, friendly, etc.) is right for your family and your home (single- or multi-cat home, families with or without children, families with or without dogs, etc.) The comfort, health, and safety of the cat is paramount. As I mentioned, we've adopted three cats from C.A.R. All three have been amazing... 100% litter-trained, healthy as horses, and absolute angels, with completely different personalities! Our lives are so much more complete with our little furbabies, and we really can't thank C.A.R. enough for taking such good care of them while they waited to come home.

    West Suburban Humane Society - Savvy

    West Suburban Humane Society

    (136 reviews)

    I don't understand why there are so many bad reviews for this establishment.... to be honest I read…read moresome the day before I was set to meet the cat I had my eyes on and the reviews freaked me out. I'm so glad I went anyways because I had the easiest and smoothest experience here! I love how they include a little description on their cats (I can't speak for the dogs since I haven't looked at them- but I bet they have them too) especially considering the times we're in now! I knew I wanted an affectionate, playful, and loving cat which was pretty much how they described my now cat on their website! They got back to me super quick and the whole process of me scheduling to meet kitty, me meeting kitty, and me bringing him home was super quick and easy. They even had him switch neutering dates with another kitten so I could bring him home sooner. I got exactly the type of kitten I wanted and could not be happier with the staff at west suburban humane society!

    They have a survey questionnaire for interested adapters. However, the wording in the questionnaire…read moreis very questionably worded so to speak. It asks what options for clawing are you interested in? I took this to mean these were the options that they had available for adoption, but really it was a trick question meant to completely deny your application. So for any future would be adapters this location will immediately deny your application if you check any of the declawing options. I want to reiterate that I don't declaw my cats and never have, but I have adopted cats that were declawed by previous owners as well as cats that have never been declawed. To anyone who makes it this far and is still looking to adopt a cat or any pet, I suggest that you go to the city Pound. They are far more invested in getting those pets a home because the ones that don't find a home will be euthanized.

    The Canine's Voice

    The Canine's Voice

    (72 reviews)

    Sabrielle and her staff truly understand and care about dogs. I have a very special little dog who…read moreneeds a lot of training and attention to help overcome her behavioral challenges and they not only understood what to do immediately, we've been making steady progress since we first met everyone. The convenient Wheaton location of the facility is great for daycare and they also allow for half-day daycare too. Very flexible scheduling. When I pick my dog up, I can tell that she's received personalized attention from the staff and that she has been well cared for. Often she's been able to work one-on-one with a staff member for nearly all of her half-day session. We also attend the group classes which are incredibly unique and let my dog build up practice interacting with other dogs in a way that reinforce new, good behaviors. My neighbors are thrilled with the progress almost as much as I am - my dog no longer automatically barks at everyone outside now and is able to make new friends. The in home training we did originally was incredibly valuable to get us started on the right foot. We need to do that again very soon! Is it the least expensive daycare and/or training in the area? No. But it is ABSOLUTELY worth it. When I leave my dog in the care of The Canine's Voice I know that she's going to be safe, loved, and will learn a few things while she's there. The classes are incredibly valuable too. The results speak for themselves.

    We've only ever rescued older herding dogs, so we decided to get a 10-11mo…read more.. Sabrielle helped us greatly in the process giving us tools to tame the little maniac. She had plenty of tips and techniques and it was nice having her visit the home for the sessions to see how he is in that environment. After several mixed purpose sessions I feel like we're on the path to success, maybe. We hope .

    Greyhounds Only - Kirby, aka Kelso's Portfolio, adopted from Greyhounds Only in May 2014. My love!

    Greyhounds Only

    (16 reviews)

    Gotta give due to the place that gave us our two babies. We adopted Molly back in January of 2010…read more I had wanted a dog my entire life and had waited 27 years for this - suffice to say, I was terribly impatient to BRING A DOG HOME ALREADY DAMMIT. They were very patient and very accommodating of my calling and scheduling visits to the kennel to see the pups. We worked with Laura and her husband, Steve, and they were so helpful and nice, and even fostered Molly for us before she came home. Word of warning: beware when taking adoptable dogs to events! You may just end up falling in love and bringing them home. That's how we ended up with #2 (Jet) six months after Molly. Thank god our condo has a pet limit, or we'd probably have a dozen more.

    Our mobile 14 month old and Blast did not mesh. Had a really close call with biting and keeping…read morethem two separated most of the day was unfair to Blast. We contacted a member of GO to arrange for another greyhound family to take Blast. Everyone we ever met there was dedicated to making Greyhound life awesome so it was a no brainer. We had the interview session w/ a nice family and the member from GO. Worst day of my life. Period. Long story short, the gut wrenching decision to remove my first boy from my home, from my family was only made worse at that GO member's decision to make us feel like we were essentially criminals. I expected some sort of push back given the cult nature of the greyhound community but to take to facebook and write negatively about the home he just came from, that was a bit too much. He had an amazingly large yard, 2 beds, a couch and two loving parents that took him everywhere and gave him everything he could ever want. He had as many toys as my son. He had more beds than the family combined. His birthday was celebrated, every year. I carried him up and down our 14 stairs to bed for months while he recovered from an injury so he could sleep in his usual spot, between my legs I have a piece of me gone and it aint coming back anytime soon. I still gave two stars because the people are awesome and what they do is fantastic and I do not think Trina Grosse speaks for the entire organization.

    Compassionate Heart

    Compassionate Heart

    (24 reviews)

    We recently had Dr. Jessica come to our house after our 15 yr old dog was diagnosed with terminal…read moreissues. You could not possibly ask for a kinder person to help through this process - she explains everything thoroughly, does not rush the process and was great with follow up communication as she even returned our dogs ashes to us in about a week. Would without a doubt recommend her to anyone in need of in home euthanasia.

    We are so grateful for the calm, kind, gentle guidance of Dr. Jessica Kriner. It was an absolutely…read moregut-wrenching decision to have our 15-year old border collie, Maggie, euthanized at home. It is so helpful to have someone you can ask questions of, to reassure and comfort you at a fraught and emotional time. Every criteria we had was met and exceeded: we wanted Maggie to feel no fear, to have unhurried time with her, to have a clear understanding of what was going to happen, to say goodbye on our terms. Maggie simply and immediately accepted Dr. Kriner's presence, decided she welcomed pets and affection from this sweet person she had never met. The only focus was Maggie, to have her feel complete love surrounding her, to let her enjoy cheeseburgers and chocolate, pets, hugs, kisses, many words of love, to make certain she knew exactly how special she was and always would be and that we were grateful for her life with us. There is no avoiding how heartbreaking a time it is, but to have a precious fur baby handled with love, calmness, gentleness, respect and care is an enormous comfort. We are so profoundly grateful for Dr. Kriner. She returned Maggie's ashes to us with the same compassion with which Maggie left our home. We are unspeakably touched by every aspect of interaction with Dr. Jessica Kriner of Compassionate Heart.

    DuPage County Animal Services - animalshelters - Updated May 2026

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