Easy and trustworthy, and I HIGHLY recommend! It's hard…read morebeing a female to trust repair shops, but I love that they sent pics with any recommendations on repairs! Made appt online few days ahead of time (incorrectly-because I'm NOT computer literate) and they still got me turned around in just a couple of hours.

TLDR: I really liked the people and the service. I recommend!…read more To start, I was able to make an appointment within a week of calling. They were very friendly and made sure to get all the details of my vehicle to ensure they would have the necessary parts and oil. I asked if there was somewhere I could sit and work while I waited and was told yes. I arrived a tad earlier than my appointment (like 15 minutes). Upon arrival there was only 1 parking spot available, luckily I drive a small car and could fit into the space. Unsure where I would've gone if that wasn't the case. They took my vehicle back right away and checked me in. I sat in the lounge area. They have a fridge with complimentary bottled water, a coffee machine, a couch and couple of chairs and a tv. There was a smaller more private space that was next to this area with a rocking chair and space for kids to play. Nothing fancy but the Wi-Fi worked great for my VPN. They also have pictures and info about each of the employees. This is a nice touch and helped me know who was helping me. I received a text when they completed service and it gave me a link. At the link was a picture of my car and then the report of everything. I mean everything. For the tires it gave me each tires pressure along with a picture of each tire's tread. Picture of the engine. Picture of the fluids and how it compares to what it should look like. A full report with visual confirmation of everything. Very much appreciated. At checkout they explained everything they did and saw. Also explained their comprehensive rewards program that I enrolled in. Fair pricing. Overall I felt respected and that they were fair. They care about customer service and taking care of the vehicle. I will definitely be back.

These guys are great! They finished my oil change in under 30 minutes. They didn't needle me with…read moreeverything wrong with my car. The price was really good. I'd definitely recommend them.

Every time I come here someone tries to upsell me on something different. Every. Single. Time.read more

This is my 2nd time at Jiffy Lube! The employees are awesome. Kevin was super friendly when he…read moregreeted me at my car. He showed me the break area, the coffee and the wifi password if I needed it. Watching the other employees, everyone seemed so friendly. It's great to see happy employees working. I'm leaving knowing my car was serviced properly by a great company that really seems to care about their customers. Thank you Jiffy Lube! Look forward to coming back soon.

I am giving an extra star because the gentleman i had been speaking with on the phone named Dave…read morewas EXTREMELY helpful. I purchased a car and it came with oil and an oil filter and i called and spoke with Dave and asked if i could bring it and have the oil changed in my car and he said absolutely. He made me feel very comfortable coming down. I couldn't make it down that day as i didn't want to come in before closing time. I came in later that week and was greeted by a gentleman who wasn't Dave and I explained my situation and said that I was told it would be $41. The gentleman then told me that for my car it wouldn't be that price,its a base model mini cooper so that is understandable i suppose. He then told me that he didn't think they could work on my car and they would need to check if they could. That was a red flag right there that my car probably wouldn't be in good hands. He explained that where the oil filter is tough to get too in which i asked if I should go across the way to Import Autohaus and he said yes probably. I wasn't going to write a review but as I pulled away I could hear the guy tell the others, "he wanted an oil change for 41$." Bays echo you know.. The funny thing is that it wasn't about price..I came there to give you money! I was never even offered an alternate price. I called the Jiffy Lube across the street from my business and was told they had no problem doing it on my particular car. I have 4 cars but since I was given an oil change kit i figured i would give you guys a try. Clearly I wasn't considered a valuable customer but i wasn't even given a chance. Guess what I learned that day.. I tried but unfortunately am not important enough to be considered a customer.

I have been to this location for vehicle service 4 times in the past year and a half, and they've…read morealways been fair in price, and predictable in terms of the time it takes to get the job done. They give proper recommendations too, not ones just to fatten their wallets.

I towed my car to this AAA service center after it broke down due to having a previous good…read moreexperience here getting my car repaired. After spending two days at the shop, they weren't able to replicate the problem and told me the car was fine (they didn't charge me a diagnostic fee). I had to initiate the call for every update on how the vehicle was doing. The same day I got my car back, I had the same problem again. The next day, my car had issues and needed to be towed due to a broken starter and battery issues. I am extremely disappointed that AAA returned my vehicle in an unsafe condition and wasted my time.

Highly recommend this location for their work ethics. I was invited in town to help w/ cars &…read morecoffee at Nitrocross, Richmond Raceway; Got a flat tire on my way back to DC it looked like a part was missing. Despite they were fully booked at the shop, DYLAN still went above and beyond and took care of me. He was the hero of the day and he deserves a promotion!

Arguably the worst mechanic on the planet- this shop did a horrific job on my daughters car, if you…read morewant your loved ones to feel safe don't get their cars worked on here- we went in for a state inspection and left with a bad shaking vibrating car, $500 on repairs that did nothing apparently and more issues than we had when we got there- and Scott is the rudest associate they employ and I'll never go here again, I'm contacting the corporate office for their horrific experience and lack of professionalism as well as their inability to fix cars in general- good luck, highly recommend driving about 5 minutes west to Roy Hendricks- they actually employ master techs and we all always get a good laugh there about how terrible fire stone is.

I was very well taken care of by the team at NTB. Lee and his team are really nice and…read moreprofessional. I I ordered the wrong tires and they worked with me to help explain the issues with the size of my tires and literally drove across town to get me the right tires. Thank you Lee and team!!! This team also found an axle seal leak and fixed me right up - quick- efficient- professional. Lee worked with me to get the best price, financing and pass safety !!! Thank you guys. Highly recommend

I went there for a simple tire rotation on my Tesla (Firestone wouldn't touch it), but Brian showed…read moreme some DIY things that I could do to repair some body damage, he has years of experience with Teslas. Everyone there was very friendly and professional, I feel like they treated me the way they would treat their own families and friends. If you own a Tesla in particular, they will work on them no problem (most repair shops won't even look at them). Highly recommended, I will be going there from now on.

These garages must be under alot of regulations. I had three problems and fixed them. They found…read more6 more after I took it back.. one was brand new shocks They installed last year.

Taylor's is a great place. They only do what needs to be repaired. A well run place. Prices are…read morereasonable

They are friendly, knowledgeable, and professional. I've been taking my cars to them for several…read moreyears and never had a problem..

I got my car inspected at Turner's and had a very positive experience. It was quick, affordable,…read moreand they gave me everything I needed. The waiting area was very pleasant as well. Couldn't recommend more!