Stopped by because I'm looking for a UV protective clear paint for an item I just restained that will be in the sun often. When I entered I was greeted with a cheerful hello! I explained what I was looking for and they showed me the two UV protective varnishes but he explained that they're meant for outdoors and would smell too much for a prolonged time what I need for. I really appreciate his input so now I better know what to look for! read more

Off The Wall Graffiti works exclusively with Dunn and we are always running in with some emergent need. Today our team at Northridge did us a solid! shout out to Mark's team and manager Justin and his peeps - Calvin and Karen! they made it happen! read more

Dunn-Edwards Paints - Hardware Stores Near Me - Northridge, California

I drive 35 minutes just to come here and seek Rona Dexler's guidance amd advice. I've come for a project home and my own, and keep coming to her. She's naturally gifted and has talent with colors in a way noone else has. If you don't belive me go and talk to her you'll be suprised!!! I'd pay hundreds of dollars for her advice and you get it free. Sounds to good to be true huh!? thank you a million times Rona!! read more

Dunn-Edwards Paints - Rental home by Rona - Hardware Stores Near Me - Northridge, California

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We have been Dunn Edwards customers for a while but used them mainly for interior colors. This year we decided to do our exterior and we are so glad we went with Dunn Edwards, again. Our color adviser at Nordhoff, Rona, was amazing. Her knowledge was only surpassed by her willingness to help. She was genuinely interested in helping us and in making sure our needs were met. Rona was extremely helpful with her suggestions and candid feedback. Thanks to her, our color combinations came out gorgeous. The color scheme she recommended gets praise from our neighbors and visitors to the house. Oh, and Rona's consultation was free of charge. Good luck beating that :) We couldn't be happier and wholeheartedly recommend Rona and Dunn Edwards Northridge. read more

They are all very helpful and go out of their way to help us achieve the best outcome with our paint jobs.

Hello . We have been shopping at Dunn-Edwards for many years as we are design and construction consultants . Rona Dexler has been our color consultant for the last 5 years. We followed her from Woodland Hills all the way to Northridge because she is so fantastic. Her color selections are spot on and she is extremely helpful, patient and talented. Dunn Edwards is lucky to have her!!! read more

My husband and I are very good with color and design. We went to the Northridge store looking for paint to use on wainscoting. We have a very vibrant wall paper design that will be above the painted wall. Rona picked out the most unusual color for the paint and it looks amazing. We would never even have considered it. We also needed help selecting paint to complement a unique porcelain tile for another bathroom. Once again, she picked out a color with such a subtle nuance and it looks wonderful. It was such a fun and wonderful experience working with Rona. She is definitely a Professional Color Advisor. read more

We are having our house painted (after 20+ years--it needed it), and trying to select the right color was daunting. Our painter suggested we go to Dunn-Edwards Paints in Northridge to get some samples. We spoke to Rona, their professional color advisor, and she was extremely helpful. We explained the color scheme of our house and showed her the samples we had picked from the palette chips, and she knew we had picked colors that were too orange. She selected some colors we never would have thought would be the right tone, and they were perfect! We can hardly wait to see the finished product on our house! If you are planning to paint your house, I highly recommend you speak to Rona at Dunn-Edwards to help you find the perfect color for you! read more

After purchasing about seven paint samples to find the perfect color of gray, I consulted free of charge, with Kathy their color specialist. She's off on Mondays by the way. She took the time, went to the colors, went through what I had that I loved and what I was looking for, and it looks like we found the perfect paint. She has an interior design background, and is very knowledgeable about what the trends are in decorating. Most of the staff is quite friendly. read more

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My wife and I went to the Dunn Edwards Paint Store in Northridge to pick out paint colors for our newly remodeled kitchen and family room. We were having trouble deciding what combination of colors to use when their colorist, Ellen Knowles, who had heard our conversation with the salesperson, came over to us and introduced herself. Ellen was AMAZING to say the least. Her expertise with colors was right on. My wife was so relieved and grateful that we met her. She not only helped us pick out the right colors she also gave us an education on how to pick out color schemes. We would highly recommend her to anyone. Dunn Edwards is lucky to have her at their store. read more

Once again I have turned to the best color specialist Rona for help. Her experience and expertise helped me to coordinate color with my cabinets, tile, and countertop. I go only to her and feel such personalized service better than any decorator. Thank you Rona for your time and caring in making my rooms look spectacular. read more

The real secret to the paint world: Dunn Edwards color specialists. At Northridge store, Ellen is a color specialist who is a pleasure to work with, helps with all of my complicated color schemes in each room. Patient, kind, thought provoking; I'd walk in with a color in mind but then looking at colors next to each other was able to hone in on the right color for the room. Can't say enough nice things: just try them! read more

Takes one hour to get three gallons ready... I get that they are high premium paint BUT one hour???? You can't compete against others if you keep doing business this way. read more

Our contractor and painter both only use Dunn-Edwards paints. We stopped by the Northridge store and met their Color Advisor- Rona. We were all over the place trying to decide on a color scheme. We showed her photos our our house and she helped us pick out the best paint colors. She then took our photos and superimposed the paint colors showing us how our house would look. She was spot on with her color selections and layout !!!!! I still stop in front our our house and say WOW !!! Don't waste your time with any other paint retailer..... go see RONA at the Northridge DunnEdwards. read more

Our company have been Dunn Edwards customer for a very long time, over 20 years. We are family owned cabinet shop in Chatsworth, and our usual go to location is Mission Hills, where employees are always courteous, helpful and professional. The reason we usually shop in Mission Hills store, they are mixing custom lacquers, which most stores don't do. Today I needed to order gallon of hybrid paint urgently so I called Reseda / Nordhoff store with DE5755 code color to place an order. Little known fact, Dunn Edwards offers special pricing for professional contractors (unlike walk-in customers). In order to get special pricing sales person needs to call DE local sales rep to approve discounts. There I was calling with my order, asking employee who wrote it to call my sales rep for special pricing (I have DE sales reps coming to my shop assuring me that they will give me best deal no matter one gallon or 20 , just make a call!) Employee flat out refuses to call sales rep saying that "price is what it is, not negotiable". 4 hours later, as I am driving to DE store to pick up my paint, I am calling my sales rep, Jimmy to confirm my price. He assures me, that as soon as I get to the store he will make sure my cost is adjusted to best possible. Now I am at the store, calling my sales rep again... He is "not at home, at his car", but if I wait for a while he will get back to me. After working on installation for 10 hours I don't really want to hang out at the store waiting for discount. So I am reluctantly paying the presented price. All that is fine, stuff happens. What is not fine, is Kevin giving me HUGE attitude, pointing finger at me, laughing and making fun of me, telling me "I told you won't get any price adjustment", basically humiliating me in front of one other employee and store manager, who chose not to stop him, but kept quiet trying to pretend being busy with some paperwork. In my 23 years of doing business I have never been so humiliated ever being a customer! I am filing formal complaint against Kevin's behavior (not only being rude and obnoxious towards me, but for failing to call sales rep right away to confirm the price at ordering time as he supposed to). My advice to professional contractors - go across the street to Catalina Paint store. They will treat you right and won't give you stink attitude Kevin's style. People like Kevin have no place working in customer service. Respectfully. Gregory. Master Cabinets Company. read more

This 5-star rating is for the brilliant color advisor Rona at the Northridge Dunn-Edwards. She helped us identify the colors for our home and our requests were so specific and unique! :)  She listened to our needs, understood what we were envisioning, and made appropriate suggestions. She even encouraged us to make the colors by mixing certain ones and voila! that's how we finalized our gorgeous colors.  Not only is Rona very knowledgable, but she was patient with our nuanced requests. We couldn't be happier with the way each of the rooms came out! Rona is your go-to person for all things color related!! read more

I went in to look at some color chips. My painter suggested I'd talk to their Sales person Brenda F. She was the BEST!! She was very understanding, knowledgeable and most of all patient. She has the best costumer service, you dont see that anymore now and days. I recommend this store. If you visit this location ask for her. read more

Had a great experience at this particular Dunn Edwards. I already knew which colors I had in mind... the representive was very helpful. I picked up two 5 gallons of paint for the outside of my house and a gallon for the molding. All of which were sufficient for the job. The gentleman helping me even laid out cardboard in the back of my car so i wouldnt damage my seats... and he gave me a discount! Recommend read more

Polite staff which I have been dealing with for a few years now. Love the selection of colors! read more

Dunn-Edwards Paints - The selection of colors are amazing. - Hardware Stores Near Me - Northridge, California

This place it's awesome, they always help me and get everything I need ready. I never had any problems with customer service. They even sent there rep to one of my projects to help me evaluate the scope of work and recommend me the right products to use. Thanks Ron shayfer. My job it's located in Tarzana CA. read more

We were very happy with the interior designer Ellen from the Northridge store. She was prompt, knowledgeable with the in colors for homes today, and was very professional. She gave us a thorough recommendation of what would work best for our home and why. She used the time efficiently with us giving us all the necessary information and suggestions we needed. She was a pleasure to work with. read more

It's taken too long for me to write this because I've been mired down in a major home renovation project I was in over my head in. But I have to rave about Rona, at the Northridge Dunn Edwards store. She's the color specialist there and was the ray of sunshine I needed to get me get through a nightmare home renovation. I'm a first time home owner and took on painting the entire house (with no clue what to do) so I could spend my small renovation budget elsewhere. I spent countless hours at Lowes, Home Depot, Sherwin Williams, and others trying different paint samples because nothing looked the same on the walls as it did in the store. Rona helped me pick out exactly what I needed right away. I brought samples of my couch color and flooring. She showed me how the sample would look different under different color changes of light at different times of day. Then she helped pick out just the right tools, floor coverings, etc. I would need to complete the job. Plus if your contractor has an account at Dunn Edwards, they can get a discount. There's a reason that Dunn Edwards is the contractor's store. The paint is better quality than Lowes or Home Depot and with my contractor's discount it was cheaper and lasted longer. Much longer. It seems like 1 can of Dunn Edwards would cover as much as 2 cans of any other paint. In the end, I purchased at least 20 samples of paint before Rona was able to recommend just what I wanted in the first try. I wish I'd found her sooner! She even recommended this wonderful peel and reuse swatch paper you can paint and test the colors you want on the wall before buying. I found this to be more helpful then the poster board I was trying to swatch with on my own. Rona is my hero! read more

Too busy walking around the store to answer a quick question. Then get pissy as we are leaving. Asking don't you need help? Yes, but your too busy. If you can't handle multiple customers maybe you shouldn't be working on any kind of customer service. read more

I can't believe this place stays in business between their shotty customer service, short hours & crappy paint selection! We showed up 20 minutes before 5 (closing time) and they wouldn't do a paint match for us!! Headed to Home Depot directly afterwards & had the color I needed matched exactly & mixed up within 5 minutes!! AND the paint was cheaper!! I would NEVER shop here for paint or supplies!!!! read more

I am extremely dissatisfied with this store! My experience was so bad that I had to go out of my way to actually write this review (which I never do, but I do not want this experience to happen to anyone again, especially females. Heads up!). After stripping my in-laws front door three different times and repainting perfectly, before finally surrendering, I found out they gave me paint that was never going to work from the start. Then, to top it off the company headquarters emailed me saying they were so sorry and never got back to me after they asked me to send my purchase total. Very disappointing on how sexist they are with females and taking advantage. They gave me the most expensive paint to start off. They never offer me a second choice. Here it is in December and this all happened in about June. I still haven't heard from them to this day. I will never shop there again. If I could give zero stars as a rating I would! read more

Come on guys....ordered a gallon of paint, was told it would be 5 minutes. I had to run a few errands so I asked if I could come back and grab it. I was told it would be ready....30 mins later went back to pick it up, they had not even started it yet. I was annoyed because I was on my lunch break, the woman at the counter apologized (she was very nice) in front of what looked like a manager. He didn't even look up...I realize things happen and I am very understanding when it comes things like this but to not even acknowledge a customer.... poor customer service. read more

The workers are rude and there is no customer service. After paying I asked how how long it would take for 5 sample colors and got a response of "I'll try my best". Four customers after us had left with their paint and 1hour later, I was told it's ready and I'm still waiting for another 15 minutes. They then tell me one of the paint colors is not working. Really?! It took them over an hour to tell me?! They obviously don't care about their customers! When I got home one of the samples had the wrong paint color! read more

The absolute worst customer service I have EVER experienced. I thought maybe there was a camera on me and this was some sort of joke. My husband is a contractor with an account and they are plain disrespectful and obnoxious. Go to any other branch. Run don't walk from this location. read more

Where else are you going to get an eye match done in 25 minutes? Lowes?? HAHAHA!!! When your ready to step up to superior paint and knowledge that is ten times better then any big box store come here. read more

Really really bad service ima a contractor but this is the worst service ever.. bad service bad attitude . Im a long time buyer and i found today to be compleatly unacceptable . read more

Called five different stores in LA County looking for a product for a large commercial job. I actually went into the store on old road and recieved no customer service at all. I will be purchasing over 100 kits over a two thousand dollar purchase on this one job for one specific product not including other sundries. Rocky at the store located in NorthRidge CA help us avoid wasting massive amounts of time and frustration by utilizing his exceptional customer care skills. I appriciate his approach and business demeanour and if it wasnt for his professionalism and courtesy we would have went ahead and ordered through the internet. He deserves a raise a free lunch and two tickets to the movies popcorn and candy ;) Just sayin Thankyou Rocky you Rock read more

I've been recently remodeling my home with my husband and we've been coming to Dunn Edwards for the past month or so. The associates have been super helpful with my indecisiveness towards paint colors lol. The price of their paint is a little bit more then the big box stores but we are for quality and not for saving a buck when it comes to our investment. Plus they offer courtesy discounts and have more then enough grades of paint. My father in-law had his house painted with Dunn Edwards paint over 20 years ago and finally had the exterior repainted 6 months ago. Now that's durability! One bit of advice: don't go after 4pm because that's when it looks like a ton of painters come in and shop. Overall I like my little neighborhood paint store =) read more

I would never due business with this store paint clerks are rude no customer service this place should be shut down. I would recommend Sherman Williams better selection. read more

Avoid this particular Dunn Edwards store. Go to Stevenson Ranch for what a DE store should be. The front desk clerk or manager should be fired for rudeness and incompetence. The worst customer service I have received in any establishment that u can remember. Normally I'd joke about my reviews but his place doesn't even deserve that. read more

Bad Customer Service! I am a contractor and have been a customer for many years. I am very unhappy with the service I have received from the Manager, John. He has written me up twice in the last month. Today I went in and he was helping me, I asked him for a price on spartawall. The prices sounded too high and I told him that both times so I decided to wait for Michelle. She figured out the problem, he was writing me up under the WRONG ACCOUNT! Michelle apologized about the situation and told me that she could return it and refund me the difference(which she did). I decided to let John know that I was unhappy with the situation and that it only happens when he has helped me but while I was talking he pretty much dismissed me and turned to Michelle to ask what happened, then said "Well That's the number you gave me"even though I give the same number to all the other associates and they get it right. Pretty much blaming me for the problem. I expect more from Management but it seemed like the Associate was more eager to solve my problem than he was. read more

Paint didn't match the color from a couple years ago, but the manager here was fantastic in fixing it for us. I was really impressed with how Rocky handled customers as I was waiting. A note about the service - this chain is much more geared towards contractors than consumers, which could be where some of the complaints are coming from about service. They're not the type to help you pick colors and talk decorations. read more

My husband and I had a GREAT experience with the staff at this Northridge location. They answered all our questions and made us feel comfortable. When we weren't happy with a color they took it back. Ed was the one that helped us out on our first visit and was understanding with our indecisiveness and guided us with what we were looking for. At the time they were running a discounted price with their top of the line paint- Everest. I'm glad he told us about it as others would've probably made us pay full price since we didn't know anything about it. Then we went back on a Monday morning when it's their busiest time and I was helped right away by Michelle and Alex. They remembered me and knew what I needed. They even honored the coupon that was given to me after it expired. (Thanks Rocky!) since our contractor needed more paint than what he initially estimated we went back at least 4x and I was always helped with amazing customer service. Thanks Ed, Michelle, Alex and Rocky for your help and saving us money! read more

First I'd like to start off by saying that the service at this location is exceptional. I frequently shop this location and granted there are times that my order may take a little longer to complete than other times, but that all depends on customer flow, and that's just the nature of the business. Everyone there is great, never experienced any bad attitudes, it seems like they really enjoy what they do. Keep up the good work you guys! read more

Service, quality, and integrity. This is what to expect when you go to this location. They matched the 8 year old paint on my house perfectly. Ed read more