Huge shout out to Brandon! What a nice, kind, and helpful person! I love this store! That's why I…read morekeep coming back. The staff is so nice. They have great selection. Fair/good prices. My experience with Brandon today was excellent. And it's a really big plus that they have two gorgeous rescue kitties that they take care of and we get to see and visit. Thank you so much, Brandon... You are awesome. :-)

Love coming here when looking for plants! They usually have a wide variety of plants to choose from…read moreand most always look like they're thriving! Great selection and they have sales every so often

We have been looking for a toilet seat for my bathroom, since it was very old, all raggedy,…read morescratches here and there and broken. Twice, I almost fell in the toilet. Even though it's my landlord's job, when one doesn't comply, you take the matter into your own hands and take action. I had told my son to go to this Ace Hardware store and look for a nice, new, white toilet seat. So, he went yesterday around 5pm, and was helped by a very nice employee. He can't remember his name. Ace has always been our go-to hardware store. Too bad they close early. We have one in Studio City, but the prices and selection were not vast and were a bit pricy. It truly varies from one location to the next. They also have sale/discounted items every now and then. So with that being said, he bought a new toilet seat. Exactly what I had in mind. White, comfortable and new. Not too comfortable, or else I would fall asleep on it:-)) Not joking. I was even thinking to get the one that is soft and has a cushion. Store was very clean, well organized according to their items and also fully stocked. All he paid was $42.00, not including tax. They have many other appliances for gardening, home, and also a nursery. I can go on and on and on. I am a loyal customer of Ace, and we have bought a lot of stuff form them for our house in the past. So now, I can sit on this toilet without thinking that I am going to fall in it. Thank you all Ace Warehouses. For your dedication, loyalty and great customer service. They have parking, accept most credit cards, and don't know if they have restrooms or not.

Ok I love Ave Hardware!! They have everything you need. Though the prices are pretty high it's very…read moreconvenient and not as busy so you can always find what you are looking for here. Today, I was looking for metal clothes, hooks for clothes and I was able to find them. Thanks to Employee Fernando. He helped my mom and I out of what we exactly needed and what was best for our use. The store is clean and fully stocked. Easy to find what you need and great service!! Not busy which is good too. Busy location because of the shopping center, but easy to shop here. I recommend Ace for your supplies and tools. -Marshay D.

This place is great, the guys are always helpful. I went in to recycle paint and the guy at the…read morecashier told me the containers were full and to call back next week before I come. As I was waking back to my car the other employee called me back and that he made some space for me do I didn't have to haul my 10 gallons of paint back and fourth. I really appreciated that! He totally didn't need to go out of his way to help me but he certainly did. I'm a local and I've been there a few times and I've never had a bad experience.

Went in today to purchase paint. I went online to find a Benjamin Moore retailer because I love…read moretheir brand and I already knew exactly which colors I was going to buy. This was the nearest store to me I could find. David is the associate who helped me. He asked me if I needed help immediately and he answered all my questions very nicely. I don't know much about paint so he helped walk me through everything. I definitely recommend this store.

decided to stop by to make a copy of my keys!…read more staff was very attentive. they have a big selection of indoor/outdoor plants. you can find anything from bird food, to plants/pots, tools and anything else you could think of. so convenient! spoke to the floor supervisor, caro, and she helped me find items i needed for my garden. she was also very informative and gave me some great tips for my garden

New ACE in Mission Hills. Received a coupon in the mail so we went to check them out. This location…read moreis considerably smaller than Porter Ranch, but parking is easy and ample. One of the first things I found were replacement wheels for the plastic wheel that crumbled on my old BBQ. Still plastic, but look sturdier than the old ones and priced comparable to what I've seen online. The stock of sink valves I looked at was vast, but seemed to be lacking in the size our old '62 house needs, so no luck there. Overall, the store was clean and tidy, customer bathrooms were available and clean and staff was friendly. Multiple times we were asked if we could be helped, but not in an annoying, hovering way, in a "we're here to help" way. I overheard one staff helping an older couple try to find what they were looking for say, '...I don't know that this is the exact thing you need, so I don't want to lead you astray.' I appreciate that he was honest. The amount of snacks was a surprise and, yes, they have the famous PIES! I will pick up a berry pie next time were in. The location is handy for us and I hope we are able to support this local gem with friendly, welcoming people. Cheers! "CC"

Gerardo was able to give me all the information about predator generators, he went above and beyond…read morecustomer service which is a rarity in these times. Thank you Gerardo for your outstanding knowledge, time and dedication. I will definitely be making my 2000 plus dollar purchase because of Gerardo. Thank you!

Older lady at cashier was flippant and rude to my senior mother who was making a return. She…read moreapparently had trouble with the customer before us as well and decided to pass along the negativity. Not sure why she still has a job dealing with people as she isn't a people person

Yesterday paramedics had to break my mother in-law's window to help her. I brought the glass panel…read moreto Cooper's for repair but I didn't mention anything to the glass guy about how it was broken. He told me it would be ready in 20 min I couldn't believe my ears. How quickly I could secure my in-laws house while she was hospitalized was priceless. It was actually done in less than 15 min and in less than an hour, total time. Thank you!

I took in my 4' x 8' sliding patio door to be rescreened. The job was completed way beyond my…read moreexpectations. Cooper's has almost always come through for me when I need a hard to find part. I have been taking my window screens to them for years. Almost always satisfied with the results (one time the screen was not centered). Anyways, since it was a big screen and I was using my RX, I took it early in the morning, when they opened, to avoid traffic. I was told by the rescreener that they have same day turnaround. I replied that I would probably return early the next morning. By one o'clock, I received a voicemail that my door was ready for pickup. I went over an hour later and got it. Very impressed with the service. I chose the SunTex? material, I believe it's called, to reduce the rays by 80%. I was expecting to pay at least $100. Price was $60 and change. I very highly recommend Cooper's

Miranda was so helpful helped me for hours let me show her pics of my house and matched my wood to…read moredifferent colors and was so patient and kind !

Inconsistent paint and poor customer service - stay away…read more I ordered a gallon and two quarts of Portola paint for a project at home. Their website and labels emphasize "handcrafted" and "batch-mixed" for consistent color, so I expected everything to match. Unfortunately, the two quarts were noticeably different from the gallon right out of the cans. The color variation was clear on the wall and made the whole area look patchy and uneven. I called customer service and spoke with a representative named Dolce. She told me it was my responsibility because it "has to be batch-mixed" and basically blamed me for not knowing that. After some back-and-forth they did refund the paint, which I appreciate. The problem is that the refund doesn't fix the real issue: I now have to repaint the entire wall, hire help, and spend more time and money trying to find a color match that actually works. The hassle and extra expense are significant. For the premium price they charge, I expected much better consistency and support. I won't be buying from Portola again.

I'm very happy to recommend this Ferguson location. I'd been a Ferguson customer at another…read morelocation (now closed) some years back, and I needed to replace an aging, faulty toilet. This location seemed to be the easiest one to visit for me, so I decided this was a good place to start my toilet shopping. I was on a time crunch (and a budget crunch, and a style crunch) and I just needed a new one ASAP. I came in without an appointment to look and see what they had for toilets. I picked out a few that I would be ok with, and Rona was extremely helpful with showing me pros and cons of each of my choices. She guided me towards a fixture that I'm thrilled with, it came delivered exactly as promised with no cracks or damage, and I couldn't be happier with the whole experience. I'd definitely return for my next purchase, and you should go check this location out.

Quality on-time delivery, professionally handled for a difficult item .... but a little pricey…read morecompared to competition (which did not have item).