O.K., so decided to go to double D for some great coffee and donuts as an early morning treat, before the family woke up from a late night of vacationing in Lake Delton, Wisconsin. The cashier was very helpful and friendly. I believe her name was Kholin. She was sweet and took time in assisting with the large order I had. When I was leaving, I had a lot of packages, a male employee came over to assist. Thomas was his name. He helped me out to the car. I probably could have handled the large order myself, but I was a bit bogged down with the coffees, donuts, and juices. What a gentleman! Food and drinks were definitely freshly made! I just never experienced nor expected this kind of assistance from Dunkin Donuts. KUDOS to Dunkin Donuts Store # 349710, 2415 Wisconsin Dells Parkway, Wisconsin Dells, Wisconsin. read more

Was on vacation over Labor Day weekend, and went twice. The first time, they made us wait 20 minutes for a specialty drink, so something they were making multiple times a day. They also charged us 5 dollars to put cold foam on top. The second time, only got charged $1 for cold foam, but still waited awhile and didn't get a large like I ordered. Service definitely needs some work read more

Tyler was amazing! He was so kind. He let me hang up my coloring page and my friends. We are visiting from Milwaukee. The other guy though, he messed my girls order. And gave attitude. read more

Dunkin' - Coffee & Tea Near Me - Wisconsin Dells, Wisconsin

This location is filthy! I've been to many Dunkin Donuts and this by far was the worst in terms of cleanliness. So much food, drippings and just gross! Drink made incorrectly and no apology to remake it. No thanks! read more

Considerably really really slow even though they had 7 people working. They mostly sat around talking, taking 3 people to do a simple quick task. And my food just sat out for several minutes before they gave it to me. read more

On route to upstate Wisconsin, I was craving Dunkin Donuts since it's been a very long time since I last had a DD meal. We took a detour to this specific DD in the Wisconsin Dells and it was undeniably disappointing. First off, the service was a little slow. We went through the drive through and have to pull over to the other side and wait for quite a bit for our meal. After the long wait, the meal itself was even more disappointing. The hash brown wasn't made as crispy as other times and my bacon, egg and cheese bagel breakfast had all the bacon on only one side. Next time if I'm craving DD, I'll probably pass on this location and go somewhere else along the way. Perhaps it might have been a busy day but that's no excuse for poorly made food. Save yourself the trouble as well and go elsewhere. read more

Dunkin' - Outside the drive thru window waiting for food - Coffee & Tea Near Me - Wisconsin Dells, Wisconsin

Overflowing garbage can, poor customer, service, lack of training, and overall bad experience.

Honestly one of the best dunkin experiences I have had. The service the beautiful faces all of it. HALEY AND MIA ARE AMAZINGG. Not only they are super sweet and kind they fixed my little brothers drink to make it sweeter. I asked about the avocado toast and that was the best decision I HAVE MADEE. GO GET A AVACADO TOAST FROM DUNKIN!!! read more

Dunkin' - a cup of coffee with cinnamon sprinkled on top - Coffee & Tea Near Me - Wisconsin Dells, Wisconsin

Awful experience for a 1st visit to Dunkin Donuts. I get that it's a busy location, but yikes. We ordered a couple of breakfast sandwiches and a coffee. We didn't get a receipt, and were told to pull up to the 2nd orange sign. Which really made no sense... because there were a couple of other cars too. We waited about 5 minutes, and our food was brought out. The guy practically threw it at my husband and mumbles something. He didn't even ask if it was the right order or anything, and walked away super quick before we could respond. We were missing a breakfast sandwich, so then my husband went inside and didn't have a receipt since we never got one. The hash browns were cold and not even crispy. Just not a a good experience here at all. read more

When Dunkin Donuts decided to just call them selves "Dunkin" I think the owner of this location thought they didn't have to sell donuts anymore. We live nearby and every time we go, no matter how early, they have nothing on their shelves, no donuts or bagels. read more

Though the food and drink was delicious the service could have been better. I asked for extra boba in my tea not only did I not get that they couldn't even get me the right cup and straw for my drink which ruins the drink in its entirety. And the just threw my donut in the bag which made the frosting go all over the bag and getting napkin stuck to the front of it. read more

Dunkin' - The frosting that has gone all over my bag AFTER I had to clean it up. - Coffee & Tea Near Me - Wisconsin Dells, Wisconsin

For being one of the handful of spots opened at the crack of dawn, you'd think they'd want to leave their customers with service to remember (in a good way). Customer service was horrible and I think the gal who took my order never learned how to smile. She was super vague and besides taking my order/money, not very helpful or friendly. The croissant was super stale. I had to warm it up in the microwave just to give it some sort of life. The long John I ordered was placed upside down in our bag so all the chocolate goodness smeared more on the bag than the donut itself. No napkins were given to us either. No thanks. read more

Donuts we're good, service was rude (doesn't leave me wishing to recommend this business). Requested a dozen donuts and when I started saying what kind I wanted the employee stated "oh, you want to pick them out too" ......why yes, yes I do, since I am paying for them and my business helps keep you employed. read more

Ridiculous. We placed an order on the app 20 minutes in advance. While I don't expect them to have all of the flavors at all times, a decent selection would be nice. The order wasn't ready and we were chastised for coming through the drive thru without stopping at the speaker. We were handed a cup of coffee that was really sticky. Gross, then it took 5 minutes for them to come out to the car to bring our order. No apology, no thank you. He didn't know which car to go to so we flag him down and prove it was our order. Just skip it. Not worth the hassle. read more

Donuts were extremely dry and left a disgusting film in your mouth. Even though we bought them in the afternoon these donuts tasted like they were from the day before. Not too much of a waste as we only spent $2.50 for 10 donut holes (munchkins). Maybe the donuts are better in the morning but I'm not going to potentially waste money money to find out. read more

DO NOT GO TO THIS STORE UNLESS YOU ARE GOING TO THE DRIVE-UP WINDOW! We stood at the counter for ten minutes without any service at all. When we complained, we were told that the drive-through was their most important customer and they would get to us when they get to us. Customer service rule number one: EVERY CUSTOMER IS IMPORTANT! I wouldn't give them even one star, because we never got to try their product. read more

OMG, I have Dunkin Donuts withdrawal. Being a Boston native, I have often made stops on my way to/from work for a coffee break. Before MSP, I had my weekend fix in DSM at a few locations. Well, Dunkin Donuts is coming to the Twin Cities but until then, I was lucky to pass here on the way back from Madison. My girlfriend got her beef jerky at the outlet but we didn't find anything in the outlet mall. I did find this useful coupon in the Tanger outlet coupon book for 15% off. We got a large ice coffee and small ice tea for the ride back home. YEAHH!!! Plus, easy access on both sides of the road since it has it's own traffic light. read more

Rebecca at the register needs to learn customer service and learn what artificial sweeteners are. I ordered 2 coffees and asked her if she had stevia or sweet and low and she gave me the most complexed look , like I was asking for the most strangest thing, she walked away and someone else took my order. read more

I was taken care of by a nice young lady at the register when she didn't know how to put into the system that I wanted a croissant sandwich with no sausage, so she asked another worker. The other worker then rudely responded, "Well does she still want it on the croissant?" The young lady confirmed and I said just no sausage. Then the same rude, bucked tooth worker asked me rudely, "Well do you still want it on the croissant??!" I said, "Isn't that what the #4 is?? A croissant sandwich? But no sausage!" If you don't like your job, then leave. read more

We were greeted by a happy employee named Dakota. He had amazing customer service and obviously likes his job. We were very impressed.

Everytime you come here they don't have what you want. Tonight they had no donuts. Is this supposed to be a donut business or what?

Undercooked donuts, overcooked croissants, gooey hash browns, slow service, old coffee and I'm pretty positive also the worst frozen coffee drink ever made. This place is a joke for Dunkin and the brand as a whole. read more

If I could give zero stars I would. First I tried to order a coffee but they were out of cream. Next I tried to order a breakfast bagel sandwich but they were out of ALL bagels. So needless to say I left without getting anything. read more

Ordered a Large Cold Brew coffee, the girl didn't speak English. I told her two cream two sugar. She than said some words in Mexico I didn't understand, and she came back with my coffee, (black) no cream only sugar.it was horrible! I either want black coffee or cream and sugar coffee! read more

Just left this Dunkin. They gave me the wrong size latte with the wrong amount of cream and flavor. Didn't care. I had to go back for the munchkins that they forgot to give me and the worker also didn't care or apologize and was rude when I came back. To top that all off, the munchkins she gave me we're stale. Terrible location. read more

we had to wait 10 minutes to get a drink. there was no one in line behind us and they were not busy. one of our donuts had no sprinkles and very little frosting. drinks were not mixed well. forgot our straws. charged us 25 cents for water. read more

It is a great place to stop in for a quick treat. They have amazingly fast service which is great! And ir is attached to a very big convenience store which is great to go to the bathroom. Also there is a gas station right there in front of it so idlf you need to gas up send someone in to the Dunkin Donuts . We went there yesterday and my friend got a glazed donut but said it was good on the outside but dry, and not much flavor on the inside. Everything on the inside of our bag was gone in minutes!! P.S. If you went to Dunkin on 2/25/2018 and you slept at the Best Western you left your key card on the counter!! read more

Terrible employees and terrible customer service. We ordered 3 things at the drive thru and they got only one right, the donut. Didn't give us the tea we ordered because "they don't have it". Then why didn't you tell us that when we ordered it? Also ordered an iced coffee with cream and caramel, got it with no caramel and only about 5 ice cubes. Would not go back. read more

Terrible customer service! I stood at the counter for a good 8 minutes before even being acknowledged. A few employees walked passed me at the counter as well. When I finally had my order placed, I waited for my coffee. The lady who called out my number was so rude when she gave me the coffee. No manners and then mumbled something under her breath when I grabbed the coffee. Just rude! read more

We asked for the cup holder and this guy threw the cup holder at us, which was not at all cool. All I have to say is u guys should learn to show some respect to ur customers irrespective of how they look n where they come from. read more

I got two orders of hash browns and it took 15 minutes to get my food. Would not go back. They are understaffed and not equipped to be open.

Despite being quite busy, the young man who was at the register was very patient and went out of his way to make sure customers' orders were correct. He was also very quick when typing in the orders. The iced coffees we got were great, as were the donuts. I also ordered a bacon, egg, and cheese bagel, which was quite burnt and pretty flavorless. The turkey and bacon wrap we got was great. read more

We went through the drive thru this morning and ordered a bacon egg and cheese bagel which was hard as a rock, and also a big and toasty which was dripping in butter and super soggy. When we called back and talked to the manager, he was very unprofessional in handling the situation and did not offer any type of solution to the problem. This is the first and last time I will ever eat there. Biggest waste of money ever! read more

i stopped in today for my free birthday drink. i was having problems with my app not showing my free drink, so I needed to speak to a manager so I decided to go inside instead of the drive thru, thinking it would be easier on the staff. it took a couple minutes for an employee to even acknowledge me, but I wasn't impatient or upset. the girl who first spoke to me was absolutely lovely, very sweet and offered to grab her manager for me which I thanked her for. the manager walked past to speak to someone in the drive true and in passing told me I'd have to wait a bit, which I understood and was okay with. then I waited for over ten minutes while the manager ignored me. there was no other customers in the lobby and four employees working, it seems odd that the manager couldn't help me for one minute. i ended up walking out since I have a job to get to, and as I'm leaving I see there's only one car in the drive thru. absolutely no reason for me to be ignored. read more

Super quick and tasty. Healthy options like egg white flat. I tried the veggie and it was fantastic! Awesome coffee.

One morning, on my way to St. Mary's hospital in Madison, I came to this store (At what my clock in my car read at 5:34 AM). I waited in front of the store for at least three minutes. Two employees were behind the counter and they both noticed me--one actually looked up and laughed. I then left, called the number of the store, and a woman employee answered. She explained to me that the store's atomic clock read 5:29 and that the store does not open until 5:30. I understand store policies, but I find that to be extremely rude and lazy. Don't they know that America runs on Dunkin'? read more

Great Service. Great Coffee. Brand New Store. Love it.

Great friendly quick service and good coffee. Inside a gas station convenience store that has clean bathrooms and cute gifts too.

We ordered a half dozen assorted donuts to eat in store but one was wrong. Approached the counter for an exchange. Two small girls there ordering for their mom (who stayed in the car) but super unsure what they were supposed to order. Waited patiently for 5+ minutes holding the wrong donut, clearly with a quick question. Finally spoke up and asked for an exchange for the donut which was literally 3 feet behind the counter. Rudely told me I had gotten the correct donut and that I would have to wait. Literally 15 minutes later after I showed her that there was no filling in my filled donut I got an exchange. Decent donuts though on the small size. If you just want a few bites then this is your ticket. read more