Our family has been getting donuts here for years - always our favorite donuts! Small place with…read morelimited seating but they do a lot of takeout, of course. They're always quick to wait on you with a pleasant smile. We did a large takeout order for a family wake and they had everything ready for us no problems.

Tried again years later. The cake donuts were not good. Too…read moredense and dry. No crispiness anywhere. Lacking in glaze for both chocolate and the off almost lemony flavored plain cake. The only winner here was a big hit- the unfilled Bismarck! Super soft and fluffy- bordering on syrupy but not quite- this donut was almost ideal. Light texture, sweetness but not too glazed, just about perfect in texture and flavor! The cruller was god awful. Stale, dry, rubbery, like it didn't belong at all with the fresher donuts I tried from the mix I got. The ones I got to try were inedible. BIG DOWNSIDE: CASH ONLY. $17 flat cash for a dozen.

Outstanding donuts small batches made to order specialty. Tom the owner knows everyone right down…read moreto how they drink their coffee and is very personable and customer oriented! Open every day from 530 am til 1100am.

This place does not even sell donuts past 8 am. If you do get there at 6, you got about 4 different…read morekinds to choose from.

This is a gem of a local diner. I had a very tasty blueberry pancake with a side of sausage and it…read morewas excellent.

I love a good hole in the wall diner. It seems unassuming from the outside but inside it feels like…read morethe tie of place where everybody knows your name. And they guy at the counter gets his coffee there every morning. No nonsense service, great coffee, fair pricing, and generous to help me make substitutions on my breakfast sandwich. I got to build it just the way I like it at no extra cost, and it was tasty! Highly recommend popping by!

Went through the drive through in a cold day for a hot coffee and a Carmel iced coffee. They were…read morereally quick and the order was perfect! Appreciate that they were working on this 20 degree day. Thank you for the great customer service and great coffee ! Recommend!

I stopped on my way to work to grab a hot coco and got to work I realized my drink was only about…read more3/4 of the way full. The drink was very tasty but not worth $3.25.

GREAT COFFEE & service each time I come to the Willoughby Dunkin Donuts…read more They have the best coffee, at the best price !! Hot coffee!!

I waited at the drive thru window staring at my drink for 10 minutes. After finally getting…read moresomeone's attention she rudely said what and when I asked for my drink she jammed it into my hand spilling it all over my sleeve. I asked for napkins and she rolled her eyes and basically threw them at me.

For the past year, I drive by this location in Euclid off of Lakeshore Boulevard. For the past…read moreyear, I have been disappointed in the service from the staff that works there to the quality of food that is produced. The staff is rude and do not greet you or even listen to fulfill the request of your order correctly. The quality of food is poor. My order on multiple times over the past nine months have been inaccurate. Into my dismay when I get to my office and open the bag only to see that the quality of food or an item is prepared incorrectly. I'm not sure that this location is even worthy of being open and in time I hope that it will close if they cannot teach their staff how to be customer service oriented and listen to fulfill an order correctly. They are good only for donuts and coffee. That's what they should stick to and maybe teach their employees how to be respectful.

Well made drinks, fast service, and clean environment. Overall good restaurant, one of the better…read moredunkin's i've been too.

I can stop at every single Dunkin out there. And the one thing I enjoy is the fact that my drink…read morealways tastes the same. And the staff are always friendly. I'm not sure if that is a direct reflection on Dunkin. Or the manager at the Dunkin store. Either way. I enjoy every Dunkin location. And can't wait to find new ones I haven't been too.

Doughnuts were fresh. People were polite. Place appeared clean. The orders came out accordingly and…read moretimely.

Had a black cherry limeade refresher - it's pretty good- also got 10 munchkins - the fruit punch is…read morenot fruit punchy flavored at all, would not recommend- service as always impeccable!!!

Day old donuts. It's a shame because this is a good location. Gonna pass on this Dunkin'read more