Made a big mistake deciding to stop here to get breakfast for my daughter and I. I asked for light ice for our drinks and they filled them up with ice. And then Ca****n then proceeds to throw my order on the counter and it fell on the floor...Terrible customer service. I wonder if the store manager is aware of this type of behavior. I'm sure this owner isn't going to like hearing from me. read more

This place is horrible Coffee always taste burnt or weak or just plane awful. They always forget to put sugar in you coffee. Then when you take it back they give you another one and its just as bad. They just think it's funny. They do not take there job seriously. Tired of wasting money there. They always get your order wrong people constantly are bringing stuff back. The second shift is the worst to busy playing around the drive thru line is down the street. read more

I come here often but depending on who's working ur either going to get what you ordered or leave pissed off. This morning ordered a iced coffee with light ice and it was filled with and wet home to take the ice out had about half a cup of coffee and the rest was ice. So pretty much paid for ice and it's ridiculous that u can't even get something that simple correct read more

Was really disappointed after waiting in line then placing my order that she could only take drink orders then had to wait in another line to place my food order dinning in & no treys ate food out of a bag wich is absolutely absurd tables are dirty lobby needs cleaned bad the spicy smoked sausage sandwich was on point tho topped it off with a chocolate frosted donut which hit the spot the milk the sell is generic & gross 3 out of 5 stars for fast service & good breakfast food read more

Dunkin' - a woman standing at the counter of a dunkin donuts shop - Donuts Near Me - Warren, Ohio

Very Friendly Employees, always accurate on my order I go there Everyday my drink is always made Right. The Girl's there are always Friendly to Everyone that comes in or thur drive thur. Very Fast Service . Thanks Ladies read more

My dad visits dd atleast 5 times a day if not more. No joke everyday!!! And the new cups are ridiculous. He has spilled so many coffees due to the cup being so thin and also as soon as you grab the cup the lid comes right off. This can be so dangerous so plz dd come back with the old cups or something much better. read more

I give 0 out of 5, let me tell you why. This Dunkin Donuts location is absolutely deplorable. Never once out of a straight year of getting the same thing every single morning has it ever been right. I'm too passive of a person to be rude and yell in the drive-thru so I'll take to this review. Everyday Monday through Friday consists of a large Iced Coffee, Extra Cream, Extra Sugar, with Hazelnut flavoring. The only thing that potentially changes may be the flavor or an addition of a Turbo Shot (their espresso). Firstly, if you get it normal, as ordered, there is so much ice in the glass you end up with about 3-4 total sips of coffee. Their prices are great, but not low enough for that to be acceptable. If I wanted a glass of ice I would ask for it. I now ask for my ice in a separate glass. Problem solved, or so I thought. Depending on the day of the week you end up with either a rude woman taking your order who gets annoyed that you ask for ice separately, or a little girl who doesn't comprehend that ice can go into a separate glass. My problem here is that half the time to compensate for the ice being in a separate glass I will be handed a large iced coffee that is only half full. It is 100% obvious that the reason anyone would ask for no ice or ice in another cup is so that they can get as much actual beverage as is advertised. Same thing occurs 3 out of 5 days a week whether I ask for no ice, lite ice, ice in a separate glass, or a block of glacier ice freshly carved in a cooler (jokes). Secondly, the ratio of mixins for coffee at this location also just sucks. Extra cream. Extra sugar. I've watched them make my coffee with the most sort excuse for cream quantity and sugar quantity. Third, the drink is never shaken and mixed properly. Fourth, the drink is not sweet at all, only the first sip is sweet, or only the last few sips are sweet. This may go back to other reviewers' comments but this definitely only happens at this location. Food is ok. Drinks and staff, and service here, are deplorable. I'd rather grab a coffee at a local coffee shop than at this DD location any time. read more

Everyone has been friendly but I can't stand it when they don't shake my iced coffee before they give it to me! They hand it to me and the liquids are separated. I'm not sure why it bugs me, but it does. Every other Dunkin Donuts shakes my drinks except for this one. That's my only complaint. read more

I work down the road from this dunkin and they are always busy which means everything is fresh. Girls in the drive thru are always pleasant and greet you with a smile. read more

This Dunkin' Donuts suck!! I ordered two medium frozen hot chocolate for a co-worker and I and they gave me frozen coffee for both. I did not have time to call until I got off work and they would not replace them since I did not get a receipt. I will never go back to this one again!! read more

This is THE worse dunkin donuts my family has ever been to. My parents have complained multiple times due to their drinks being made wrong. I had an issue with waiting in the lobby for someone to notice I was even in the building for them to ring me out. The last straw was this evening between 6:15pm and 6:30pm. My husband went to the store to pick up a few boxes of kcups. He waited a few minutes in the store to be rung out. However, the lady behind the counter decided it was a better idea to discuss plans for later that night with a person who had just come out of the restroom. She finally decides to ring my husband out, and crinkled his receipt and threw it away. My husband was baffled by the way he was treated and proceeded to his car. He looked through the bag to see if she had put another receipt in, but she did not. She obviously didn't want us to see her name on the receipt to make a complaint. I worked in the fast food industry for 13 years, and I would never not acknowledge a customer. Unacceptable service! read more

I give 3 stars because I can't stand DD's coffee but it is a new place & has free wifi.